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"I’d requested an early check in, but arrived only about 20 minutes before check in time. I was given a 2 queen room when I booked a king. When I called downstairs they told me it was because I’d “checked in early.” It would have been nice if the clerk had mentioned the substitution, because I’d have waited 15-20 minutes for a king. I also asked the clerk what the closest metro station with parking was and he said there wasn’t one. That I should take the hotel shuttle. That’s a lie because there’s a station with ample parking two miles away. The room itself was fine except for a very tired and pilled bedspread on one bed and a dirty robe in the bathroom. The toilet ran incessantly all night. This Westin isn’t as nice as it once was. It’s always been our go-to when flying in and out of Dulles. Might be time to make a change. "

"Staff is very friendly and accommodating "

"Airport shuttle Was in time and easy To use. Drivers were very helpful "

"The room was spacious and exceptionally clean! Very decent breakfast with several choices. All staff I encountered were very personable and helpful."

"Breakfast good"

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"Good breakfast"

"Good parking. Well illuminated. "

"Spacious rooms, friendly staff, nice atmosphere, and almost everything you need is right there on -site. "