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Reviews of Perhentian Island Resort

3 out of 5
Perhentian Island Resort
Pulau Perhentian Besar, Pulau Perhentian Besar, Terengganu

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 303 reviews" "
Rating 8 - Good. 126 out of 303 reviews" "
Rating 6 - Okay. 74 out of 303 reviews" "
Rating 4 - Poor. 28 out of 303 reviews" "
Rating 2 - Terrible. 10 out of 303 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Stayed 3 nights in Feb 2024

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience. My daughter picked going here again over other vacation in SE Asia. Just after booking the trip, my wife broke her ankle. The paths are not scooter friendly, but that was not a top priority when we were picking a vacation spot. She healed enough before we left that she was able to swim, and see her favorite animal, the sea turtles. Which was our top priority. Excellent local wildlife on land and in water. Very convenient snorkeling out your front door.
Stayed 3 nights in Apr 2023

8/10 Good

Clement, Rome

Travelled with partner
Liked: Staff & service, amenities
The resort and surroundings could be a bit cleaner. Food is average but there are a couple of other dining options a few minutes away. Land and boat transfer were poorly arranged by the reservation office but we managed to transfer by ourselves (very easy, lots of taxis and boats available at/from airport to jetty). The best part is the gorgeous beach with crystal clear waters…a dream come true!
Stayed 4 nights in Mar 2023

2/10 Terrible

stuart

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Burning plastic toxic smell permeated most of resort including inside units We were forced to leave early after waking up both days with bad headaches Status of refund unclear This seems to be standard operating procedure on the island Also smells of sewage and gas
Stayed 4 nights in Oct 2022

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is paradise and great for a few days but the property is tired and needs a lot of work. The food at the restaurant was so average we went to the big island for dinner. If this resort was tidied up it would be a truely magical place to go as the beach is stunning with turtles straight out front .
Stayed 5 nights in Jul 2022

8/10 Good

Yanti Marina

Stayed 3 nights in Feb 2022

8/10 Good

Dean

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
3 night stay.
Warm welcome at reception and was allowed to checkin an hour before the official tine. Decent sized room. Could have been a little cleaner (hairs in bathroom on arrival). Towels provided. Little fridge although internet only available in restaurant area. Beach towel service and beach chair was excellent. Would stay again for sure.
Stayed 3 nights in Jul 2020

10/10 Excellent

KOMEIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at paradise
The location is excellent. It is so relaxing. The beach is just few meters away. It is a paradise. The only downside is the food. There are other hotels around with much better food.
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, everything was great. The resort is situated in an amazing spot. Really loved it.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020

6/10 Okay

Debbie, Edmond OK

Travelled with family
Disliked: Cleanliness
Our view was fabulous! The restaurant was not great, we ordered prawns and they dipped snd fried small shrimp with the shell still on and served those. Awful! Most of the time we walked to somewhere else to eat. Our room was full of red ants we complained they did nothing. The beach was stunning!
Stayed 6 nights in Feb 2020

10/10 Excellent

John, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical island with beautiful clean and clear waters. The resort staff are friendly and warm and facilities are clean. It is also not that far from kota bahru airport. Very accessible island paradise.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

A&F, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service
Great friendly desk staff & Location
Stayed 4 nights in Jun 2019

8/10 Good

gyeongmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained resort n there are still some ongoing maintenance work.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The environment is so beautiful, staff is friendly and helpful. Wifi was not strong in our room, we had to go near to the reception for use internet. And safe box was not working but cleaning staff is trustworthy. If you need to do scuba diving book a slot a day before. I went in the last hour and they were occupied.(for licensed divers have no problem I guess)
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
The beach deserves 5+ stars - it is absolutely gorgeous. And people will keep going just for that. Staff is friendly and helpful. But the facilities, food, and service do not even vaguely match the level of quality the location (and price) deserve. The facilities were all quite dated and basic, which would be fine if at least some minor things were upgraded. A little attention to detail would go a long way to make this place heaven on earth! Rooms were basic but okay, with the main problem the front door that had a large gap underneath that animals could easily enter (full of mosquitoes). By the way, bring an adaptor or they’ll sell it to you for 5 times the price you’d pay on the mainland. 19 umbrellas and sets of beach chairs are not enough for a resort of over 100 rooms and nothing else to do but enjoy the sea; by 9 am there was none left (rude selfish people put their towels down at 9am to keep the chairs and came back mid-afternoon - they should not ve allowed and should be ashamed!). And by 11am not even beach towels were left! Garbage bags were left outside rooms overnight so animals stormed around digging in. Food was just not edible, despite the long menu. People migrated daily to resorts nearby for meals. That said, if you don’t mind overpaying for the lack of service, and still prioritize the quality of the beach, this resort remains a good option. Food aside, I doubt they’re much more refined in service elsewhere on the island.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Very helpful staff, food is good. It’s dry resort and no alcoholic drinks are served.
Stayed 3 nights in Mar 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

JIAO, beijing

Liked: Staff & service, property conditions & facilities, room comfort
Best beach in the island
Beautiful beach and sea view. Kindness staff . specially thank my dive coach Affan and Andy,they are very professional and patience.
Stayed 7 nights in Sep 2018

8/10 Good

Martha, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel grounds on a beautiful long beach.
We enjoyed our stay at PIR with it's beautiful long white beach fronting and forest backdrop. I especially enjoyed the watching the visiting dusky leaf monkeys munching leaves in the pretty garden in the mornings/evenings. The hotel room was a bit tired but the staff were very friendly and helpful. Breakfast was pretty good. The restaurant food wasn't great but the hotel is within easy walking to some good restaurants on beaches nearby.
Stayed 3 nights in Sep 2018

10/10 Excellent

Sonia, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great well maintained hotel on one of the most beautiful beaches I've ever visited. The room was great. Nicely appointed, large enough, beautiful bathroom with lots of hot water, and perfectly functioning AC. The breakfast buffet had a good variety. The lunch and dinner options that were not included were more expensive than other options outside the resort. The only thing that would make this place better would be the availability of alcoholic beverages. Would definitely recommend!
Stayed 2 nights in Sep 2018

10/10 Excellent

Naman, Delhi , India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort with beach so close, it’s paradise
What I love most about this resort is the closeness of my room to the beach. Pristine clear sea water, white powdery sands and the view to die for is very important to my beach holiday. The rooms could have been better serviced and cleaned, the restaurants could have done better with the food selection, but my first overall experience was nothing but praises to their friendly staffs. Everyone was all smiles and gave their best to all the customers.
Stayed 3 nights in Sep 2018

10/10 Excellent

Manmulia, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perhentian Island Resort
Crystal clear sea water. White sandy beach. Enjoyable vacation.
Stayed 2 nights in Jul 2018

6/10 Okay

Grace

Disliked: Property conditions & facilities
Bad food, no night time activities
Stayed 1 night in Jun 2018

10/10 Excellent

summer, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Love this place ❤️ Good for value and driving. Breakfast was good. Staff wasvery helpfully.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view with very clean beach
Nice beach & nice view. Very near to the Jetty and the beach is clean. Is a good resort to stay especially with family members. U can just do yr snorkeling at the hotel beach as the sea water is clean & very safe to swim.
Stayed 2 nights in Jun 2018

6/10 Okay

Jinmesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A good resort with amazing private beach
Had an amazing time at PIR which is having it's own private beach with a brilliant view. I would surely recommend for people looking for a good break on a clear water, which sand beach. PIR staff was quite courteous and supporting through our four days of stay. While the conditions of the rooms, resort and other facilities were quite poor, but a lovely beach views compensates for all. Food is really not good, but smiling & professional staff members makes up for this gap. Break fast/lunch was disappointing, so ensure you have enough food packed with you for your stay. Arrangement for snorkeling, boating and transfer to jetty was very well managed.
Stayed 3 nights in May 2018

8/10 Good

Rachael

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful beach and surroundings!
The Reception staff couldn't be more helpful and give you lots of tips for getting around the island. This hotel is situated on the best beach in my opinion and its surroundings are beautiful. The rooms are built in the style of traditional Malay chalets, they're basic inside but comfortable. The only thing that lets this hotel down is the cleaning staff and the restaurant- eat elsewhere!!
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Service absent. Vermin present. Location unbeatabl
Service absent. Vermin present. Location unbeatable. Upon arrival (we are return visitors), the bell boys just looked and smiled at us, while we were dragging our luggage along - a far cry from the times they come to pick you up at the boat! I am almost certain that the room was not booked the night before, judging not least by the damp smell - but it was not made available until official check-in time, just because that is the policy. Room service was sporadic at best - including removing full bin bags from bins - and then leaving them on the floor... when I asked for the possibility of late check-out, much as for check-in, I was given the rule book: possible, but at an exorbitant hourly rate... Vermin - still not sure if that was a squirrel or a rat rummaging through the room at night - I prefer to think it was a squirrel. As for the cockroach on the breakfast buffet, those, I recognise. Food was forgettable, as always - it seems like they have a competition to identify the person least able to cook eggs (!), who then staffs the egg station... Location is unbeatable, though, so one star for that.
Stayed 4 nights in May 2018

8/10 Good

Sarah, Barcelona

Liked: Room comfort
Excellent location. Nice restaurant with good food. Beautiful room next to the beach but you so that the maintenance is poor, some things are broken or dirty.
Stayed 4 nights in May 2018

8/10 Good

Hannah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that is isolated from the real world
Very relaxing stay in this hotel. No TV and internet in the room will make you talk with your companion which is great. Spend my whole week looking at the sea and diving in the ocean is the best time that I have ever been. Will revisit this place for sure!
Stayed 3 nights in Apr 2018

10/10 Excellent

drmhba , kuala trg

Liked: Staff & service, property conditions & facilities
Beutiful island ...best beach Best staff and fresh air here
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Perfect, stunningly beautiful and relaxing setting! Amazing wildlife and peaceful landscape with spectacular beach and swimming! Snorkelling also convenient. Staff very friendly though respect for and sensitivity to turtles, especially during nesting season, should be improved through environmental education so as not to crowd so close and to refrain from touching and disturbing the mother turtle etc. Turtles are amazing creatures and the top attraction at this resort and eggs and turtles should be better protected from unscrupulous egg thieves.

2/10 Terrible

Ford

Disliked: Staff & service, property conditions & facilities, room comfort
twice the price but half as good as the rest
this is the second time we have been to the perhentians, which are stunning. this hotel, however is not. 1) it's twice the price, and half as good 2) blinds didn't work in room, didn't get fixed despite reporting it, meaning limited privacy and a 6am sunrise wake up cos of the light. the guy did come but couldn't fix it at that moment. then was never to be seen again. 2) bathroom smells of you can guess what. 3) light outside room stopped working, meaning a 5 minute fight trying to get the key in as when the power went off 4 times a day your phone didn't charge enough to use the torch. 4) the power went off 4 times a day 5) they didn't provide a torch despite asking 6) no umbrella, we didn't ask to be fair, but seems remiss not to put one in the room. 7) no tv or wifi. but don't expect any events to be organised. also no wifi means reception was always jammed with people checking emails, looks really quite bad. 8 the beach is great 9) the worst aspect. despite booking a return boat and land trip, they booked a one way land trip. this was discovered on check out. where their first instinct was to tell me why I was wrong. until I showed the email, then it was to say just get a taxi for more money, basically just dumping us at the Jetty. then they called up to arrange. which although stressful solved the problem they had created. they also made 20rm for their mistake, they profited from our stress. do not stay here, even for the beach.

8/10 Good

sarah, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable, clean
The hotel was beautiful, old but we were in one of the newer rooms- the older ones didn't look so grand from the outside! The bed was comfy, room was clean, everything worked, lovely little deck, we really enjoyed out time. The tennis court is grown over with moss and the badminton court has no usable net, and I wouldn't swim in the pool but the beach and the volleyball are perfect! Hotel staff were okay, but the snorkelling tours that were promised by the hotel refused to take us out because there weren't enough people...so they sat around doing nothing instead. A little disappointing. The hotel food isn't great (at all) but a short walk over to Barat is worth it- would recommend the seafood BBQ! Keep in mind everything is expensive on the island, and PIR doesn't sell alcohol. Bring your own/buy from the store. Would definitely stay again!
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good experience with staff. Room need upgrade. Good location and view.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place away from bustling city life!
PIR was quiet, and relaxing! Would recommend to anyone.
Stayed 2 nights in Sep 2017

6/10 Okay

Manissah

Disliked: Property conditions & facilities, room comfort
Amazing location... But little else.
PIR undoubtedly had the best beach on the Besar Island. You could swim out to sea turtles, the water was clean, blue and calm and the sand was picture perfect. Most of the people on the island (and from Cecil) came to the beach in front of PIR because it was the best spot to be. However, that is its obit upside. Food was terrible (not much better on the island though except for the Thai food on the other side of the island), rooms were run down and not cleaned throughout our stay and the service was just average. A very minimal stay on a beautiful island and that's it. Can't beat the location but I would try another hotel next time considering everyone uses this beach anyway and it is very accessible. No need to stay here.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort on a fabulous beach. Restaurant a little pricier than some nearby and not worth the extra money so we didn't eat here much. It's just a short walk over the bridge to get to 4 or 5 other resorts/restaurants so well worth doing, don't bother with the water taxis as they seem expensive but you'll need them to go to the furthest resorts. The snorkelling off the beach is amazing but I would absolutely recommend to do the 'special' snorkelling trip (50 RM per person) and you will see them most amazing coral and assortment of fish you can imagine - it is awesome!
Stayed 5 nights in Sep 2017

8/10 Good

H

Liked: Staff & service
Disliked: Cleanliness
Nice sand beach
Room itself was so so, had few spiders in my room with ants but beach was really nice with sand. It's great place to stay with children especially as there is no corals which can be dangerous for them.
Stayed 3 nights in Jul 2017

6/10 Okay

V, San Diego

good location
The hotel is basic. Air/con with wifi at reception. The food is also basic but clean. We did not get sick eating there. Was disappointed in the snorkeling tour as we arranged a private boat and they took us to the same places as the other boats.

4/10 Poor

Cathy

Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive for an old dirty resort
This resort is very dirty : rooms. Restaurant. Pool. It seems to be without any care. Breakfast is poor and very discount products are served.

8/10 Good

ryoya, KL

Liked: Staff & service, room comfort
Hotel with Nice Beach
I stayed at this hotel for only one night with my friends. During my stay there, all staffs were kind and very friendly and room was basically OK. What was great was the beach in front of the hotel. I have never seen such a beautiful sea and almost all the time in the hotel was spent there. I want to visit this hotel again when I miss the sea.