On the beach, sun-loungers, beach towels

Reviews of Casa Baronesa

3 out of 5
Casa Baronesa
Antonio Gil, Puerto Villamil, Islas Galápagos

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Stayed 3 nights in Jan 2024

2/10 Terrible

Dmitry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraud Hotel
Fraud hotel. Tried to contact before checkin however number is not operational and there is no email. Hotels.com wasn't able to contact them either, yet they still charged my card. Going through a dispute with card company now. Avoid at all costs
Stayed 2 nights in Dec 2019
Response from Myriam Hoyos on 17 Dec 2019
Dear Dmitry Good afternoon, I commented that our reception staff were waiting for you to receive them. If you wish we can change your reservation to other dates to remedy the error, but the place is not a fraud, we have very positive comments, because we have not had these inconveniences