4 outdoor pools, sun loungers
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Reviews of Marival Emotions Resort & Suites All Inclusive

4 out of 5
Marival Emotions Resort & Suites All Inclusive
Blvd. Paseo Cocoteros, S/N, Nuevo Vallarta, Nayarit

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 1105 reviews" "
Rating 8 - Good. 332 out of 1105 reviews" "
Rating 6 - Okay. 170 out of 1105 reviews" "
Rating 4 - Poor. 85 out of 1105 reviews" "
Rating 2 - Terrible. 59 out of 1105 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tyelnar

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from Marival Emotions and we had the best time!!! I am not sure where all the bad reviews come from?? We were there for 7 nights on an all inclusive package. It was my husband, myself and our 2 boys aged 2.5 and 5. We arrived at the resort at noon and our room was not ready but we were able to take FULL advantage of all the amenities. Upon arrival we realized we left one of our bags in the shuttle and the gentleman at the front handling the luggage was beyond helpful in helping us get it back! Check in was easy, no lines and we got our room at 3pm as promised. We were never hassled for a time share presentation. We had met another couple that was approached for the presentation and they said it was actually really great. They had breakfast, drinks and the staff watched their 2 little kids (they could see them on the other side of the glass wall) as they were given the presentation. They also rec’d free passes to swim with the dolphins. After hearing this I wish we were approached! The majority of the staff were super friendly and helpful. The food was great. Yes some items on the buffet were not piping hot but we never had cold food. So many items to choose from and they switched it out everyday. Breakfast had fresh cold pressed juices, omelet station, pancake, waffle and crepe station (The would even make fresh french toast if you asked). The fruit was so fresh and so many options each morning! Lunch, we mostly ate at La Bamba near the kiddie pool. They
Stayed 7 nights in Apr 2024

8/10 Good

Anna Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 or 2 restaurants open at a time leaving limited options (only beach grill open for lunch)
Stayed 6 nights in Apr 2024

2/10 Terrible

Jacquelyn D

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was filthy...fake fingernail on bathroom floor, hair on floor and tub and blood spots on sheets. We asked to be moved to 3 new rooms that cost the same to purchase in a different tower but they charged us over 500 us dollars to make the change
Stayed 7 nights in Apr 2024

10/10 Excellent

Oralia, Mira Loma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marival is family friendly for all age groups. The staff is very friendly and helpful. There are many food options and various places to eat. The room are very clean and beds seem new because they are really comfortable. Would definitely stay here again.
Stayed 5 nights in Apr 2024

4/10 Poor

Lukas

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room weren’t as expected. The food was ok but the dining areas were not very clean. The service was ok but not attentive. The outdoor bars, open late and close early. Although we don’t drink, there was no water or soft drink at the bar. The food was limited and not fresh.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jean-philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

4/10 Poor

Susanna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Resort didn’t honour $200USD resort credit that came with booking. Room was dirty, and had to pay $30USD per night for a different room. Food and facilities were mediocre. Overall value for price was not worth it.
Stayed 5 nights in Apr 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
If you have kids, this is the place to go. We were two ladies and the kids pool was crazy during the day. Definately not quiet during the day, but very quiet at night. Not enough entertainment for adults in the evening, other than the disco, but that didn't open until 11:00 . The kids loved it though. As well the property is too far from everything, we would've liked to be able to walk somewhere, but was only able to walk the beach. Getting a cab was quick and easy though. (we took a cab to go shopping in a mexican market one day)
Stayed 7 nights in Apr 2024

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and we enjoyed being away with the family!
Stayed 5 nights in Apr 2024

4/10 Poor

Miguel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as you check in, staff tries to convince you to join their members program which they claim is not like a time share but it really is. You have to sit for a “nice” dinner and listen to them talk about it, they’ll give you a pass to try out the members area but it’s not worth it. After saying no once, they continue talking about it. We were annoyed the minute we arrived as we sat there for 20 minutes saying no and they kept trying. All we wanted to do was get to our room and relax after a long flight. The dining was confusing, as you have to make reservations to eat at the restaurants days before and there aren’t any slots otherwise you end up eating at the same buffet your entire stay. The hotel was dirty, every time they sat us they never once cleaned the tables or sanitized them. Staff was very kind, only a few weren’t very kind.
Stayed 4 nights in Apr 2024

8/10 Good

Joseph Cervantes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good breakfast with the only meat is hotdogs. Its was me and my husband first time the hotel cab was over charging. But the Hotel was Beautiful
Stayed 5 nights in Apr 2024

8/10 Good

Kathryne Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort itself. The kids' pool was a draw for us and it didn't disappoint. The proximity to a beautiful quiet beach was lovely. The pool was never so busy that we couldn't find a chair for our belongings, and the staff were fantastic. The food was incredibly disappointing, both buffet and restaurants. The desserts were not good - everything had a strange gelatinous consistency. We really disliked that not only was there no poolside service, but we couldn't even get food and bring it poolside. To get a snack we had to pack up our toddler and bring her into a restaurant. There were family friendly shows, but everything was after 8 pm so we couldn't take advantage of them as they were simply too late for our toddler. We did enjoy this resort, but we will likely choose a different one next time.
Stayed 7 nights in Apr 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
It was a fairly clean hotel, staff was friendly, food was good. Loved the pools. Main complaint would be our room was above the one lounge and the nightly music was really loud in our room.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jonalyn

Travelled with family
Exceeded my expectations
Stayed 6 nights in Apr 2024

6/10 Okay

Jasmene

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Service was not the best at all. Not very attentive. Also the food wasn’t that great. Elevator kept breaking down during the day and we had a stroller so you couldnt just take the stairs. Definitely a decent place for families who have kids.
Stayed 3 nights in Apr 2024

8/10 Good

Megan

Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this resort and it was a great experience! I will come back again, the area is beautiful and the staff was friendly and very helpful.
Stayed 4 nights in Apr 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was realy good
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew Charles

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just came home from a 10-night trip to Marival Emotions. Leading up to our trip, I was anxious reading poor reviews and once we arrived I was SO impressed by the property, quality of food, amenities, service, on-site activities and even surrounding restaurants. When you read poor reviews by others, you really need to consider what type of people nit-pick things apart. Service: We had our 2-year-old with us so we didn't spend a ton of time getting to know the bar staff. However, we did meet some of the entertainment staff (Carlos and Michelle) and their team were amazing! So friendly, welcoming and approachable. They always recognized our daughter around the resort and it made all of our days. Bar and buffet services were great. Specialty Restaurants: You can book every day at 8:30am. We did not have any issues getting into the restaurants, nor did we have to stand in long lines while booking. Food and service was amazing and a nice treat from the buffet. Buffet was really great! Of course, it's a buffet so some things were amazing and other dishes were okay. I've been to a few all-inclusive resorts and this resort had the best buffets comparable. Room: We had a main floor 1 bedroom suite. It was perfect for our family. The beds are small, room is a little outdated, but honestly- it didn't matter. The overall experience was amazing. We loved the kids shows, adult shows, ice cream every day, all of the resort' activities and events that took place.
Stayed 10 nights in Apr 2024

8/10 Good

Ana luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe! Staff were attentive
Stayed 3 nights in Jan 2024

8/10 Good

Antonino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for families with a lot of activities and good animation. Just consider that beds are small so I suggest to select king size. Other note is about food: it is acceptable but not stellar; at breakfast, warm milk is just not an option...
Stayed 6 nights in Apr 2024

10/10 Excellent

Megan Paige, Banff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful family spring break. Food was fabulous for the kiddos and the pool/beach/waterslides were just what they needed to be entertained all day.
Stayed 7 nights in Apr 2024

8/10 Good

Christopher Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Lindsay

Travelled with family and small children
Liked: Cleanliness
Just average
Stayed 7 nights in Apr 2024

8/10 Good

Tran

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice resort and we had a great time but there are a few negatives. It’s boring because there is not much to do or activities and the buffet is terrible. Also be aware of the wind. This is not the resort’s fault but that area is very windy. The winds starts at around 10am, are strongest mid afternoon and die off by 8pm.
Stayed 7 nights in Apr 2024

10/10 Excellent

Simon P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our Stay. Great beaches and pools. Cocktails, Service and Food was top notch.
Stayed 7 nights in Mar 2024

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service could be better if properly staffed.
Stayed 5 nights in Nov 2023

10/10 Excellent

Barbra

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole Marival Emotions experience was great. A big shout out to the lady making our omelettes every morning. They were great.
Stayed 7 nights in Mar 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly staff and lots of food options! Great for kids
Stayed 4 nights in Apr 2024

4/10 Poor

Rachelle Marie

Travelled with family
Disliked: Staff & service
The property - including pools, rooms, grounds, restaurants, beach area, entertainment venue etc - was clean enough. Nothing exceptional. The food was good, our favourite was Asian night. Our biggest issue was honestly the attitude of the staff. We didn’t feel welcome. We felt as though we were imposing when we asked for anything - including a drink. I don’t know if this is because they are understaffed but I would have given anything for a personal conversation or connection with some of the people we saw every day. My experience in other resorts has been very different so I was disappointed with this resort simply for the moral.
Stayed 7 nights in Mar 2024

6/10 Okay

Kelly

Travelled with family
This is a great family oriented resort with tons of options for a young family. The food was so so in the buffets. It just stinks that you are hit with a bunch of salesman for the timeshare at the sister hotel. Don't get sucked in...it was supposed to be a 90 minute tour at most and it ended up being a 2 hour 30 minute tour! 3 closers came over to try and sign me up for a timeshare after I said NO a million times. Not a fun, relaxing way to travel. Just pick an all-inclusive that doesn't sell timeshares.
Stayed 5 nights in Mar 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and two toddlers just stayed here for 6 nights and we had the best experience ever. Every day they had different shows at the theater and different activities for the family. Their entertainment team is awesome! Their breakfast buffet has a variety of options. All other restaurants have great options and service, but make sure you make your reservations upon arrival or might not find availability. Overall our experience was amazing and we had something new to do every day of our stay :).
Stayed 6 nights in Mar 2024

10/10 Excellent

Lana Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best week at the Marival. It is VERY Kid friendly! The food was amazing!! The beach was great and the drinks were awesome! We will be back in the fall! Can't wait!
Stayed 7 nights in Mar 2024

10/10 Excellent

hans

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Justyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family and I really Enjoyed our stay. Lots of activities and the staff are great.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort.
Stayed 7 nights in Mar 2024

6/10 Okay

Anthony Kurt

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only people 18 years and older can use the hot tubs, so if you bring children be warned. They have pool tables, ping pong and video games, but they are only available for teenagers. So if you have younger children be warned. They have mini golf but only enough balls for 6 people to play at a time. So don't expect to be able to play. It costs $150 USD to buy a boogie board at the resort store so bring your own water toys with you. If you want to dine at a restaurant you will need to book four days in advance. So good luck getting in to be able to eat there.

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectation's. Don’t listen to the nay sayers. We were nervous based upon reviews we read prior to coming. Far from the truth. Special mentions to Javier at Mai Tai, David at the quiet swim up bar, Natalia at the front desk to name just a few. I wish I remembered the older gentleman’s name at the buffet as he was our best experience in the hotel. We are from Canada and he used to live in Yellowknife for a time and was just the most friendly individual ever. Don’t miss out on the shows at night. Kids loved the magic show and Michael Jackson show.
Stayed 7 nights in Mar 2024

6/10 Okay

Allison

Travelled with family
Pool is too cold…warm one of them up. Drinks are watered down and terrible. No more bottle of tequila in our room :/. Catch of the day bbq was awesome.
Stayed 4 nights in Mar 2024

8/10 Good

Aleisha Evelyn

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2024

10/10 Excellent

chase Jean T. Polly-Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a great place. Tons to donon the resort. Im already booking another trip for Nov
Stayed 7 nights in Mar 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in they gave a club room which was from 1990, t wo small beds window view a building and large tree. W e managed to move to the resort room after which was excellent. In the past there was transportation to and from the resort not so this time we had to pay for both ways. Also bar , out door service and pizza ovens not opened during the day as was previously.
Stayed 7 nights in Mar 2024

2/10 Terrible

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Brianna Rae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As many other reviews stated, our group of 6 was not very impressed by the buffet food. The lunch on the beach and themed dinner nights as well at the snack bar/pizza bar were good though! Martin and Fabian were absolutely wonderful and stood out to us as excellent staff members!
Stayed 6 nights in Mar 2024

6/10 Okay

Nadejda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff are very friendly The food wasn’t that great The rooms were basic. Be aware no elevator in the Club building which makes it a little difficult with kids (and a stroller) the Bathroom in the room was minimally cleaned The property it self was nice (pools, tennis court, games room the nightly shows)
Stayed 10 nights in Mar 2024

6/10 Okay

Merit

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Pros: good for little kids, food and drink were okay, grounds and landscaping was beautiful, beach was large and sand was soft, the shows were entertaining, tennis court is in good condition. The Italian restaurant. Mini golf. Theme nights were fun. Cons: staff weren’t super friendly, almost felt like an annoyance to them?, all of the pools are either kiddie pools or either pretty deep, room was dingy and old, refreshments in the fridge were never replenished, our microwave didn’t work (hard with a baby), the restaurant reservation is such a bad system, we got sucked into the “member” presentation, took us to the nicer resort, waste of 3 hours (our fault I know), no elevators in the hotel rooms (hard with a stroller), and to top it off we got food poisoning on our second last day (from the meat and seafood restaurant)… not a great way to end off the trip. Would probably not come back.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jeanette

Travelled with family
Beds could have been more comfortable
Stayed 4 nights in Mar 2024