Title: Casablanca Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casablanca Resort Travelers sip beachside cocktails and indulge in spa treatments at this oceanfront getaway where relaxation comes naturally with every sea breeze ## Photo gallery for Casablanca Resort ![Front of property - Casablanca Resort (Rincón de Guayabitos)](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/1a26d3c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Casablanca Resort (Rincón de Guayabitos)](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/969514a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite Premium | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils - Casablanca Resort (Rincón de Guayabitos)](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/dea7701c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite Premium | Beach/ocean view - Casablanca Resort (Rincón de Guayabitos)](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/d68c547b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Regional cuisine, beach views - Casablanca Resort (Rincón de Guayabitos)](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/e6cc38f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casablanca Resort, right on the ocean, offers a peaceful escape with perks like a free breakfast buffet. Enjoy a swim-up bar, beachfront dining, and a relaxing spa. The pool area, with garden and terrace views, is consistently appreciated by guests. ## Reviews 8.4 Very good ## Popular amenities - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8068787&PinnedHotelID=8068787&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Junior Suite Premium ![Junior Suite Premium | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/d68c547b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Premium 8.0 Very good 2 reviews ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table LCD TV Ceiling fan Separate bedroom - 807 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Studio, Garden View ![Studio, Garden View | In-room safe, free WiFi](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/69d3ea5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Garden View ### Highlights Air conditioning Kitchen Fridge LCD TV Ceiling fan Private bathroom Microwave Coffee/tea maker - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio, Partial Ocean View ![Studio, Partial Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/9000000/8070000/8068800/8068787/c9182e8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Partial Ocean View ### Highlights Air conditioning Kitchen Fridge LCD TV Ceiling fan Private bathroom Microwave Coffee/tea maker - 538 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Casablanca-Resort.h8068787.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Casablanca-Resort.h8068787.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02504%2C-105.26694&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lXFB-t6sR_U52BIPh5sq5vToHhU=) Retorno Jacarandas S/N, Rincón de Guayabitos, NAY, 63726 #### What's nearby - Rincón de Guayabitos Beach \- 2 min walk \- 0.1 miles - Tianguis Market \- 3 min walk \- 0.2 miles - Playa Beso \- 4 min drive \- 1.5 miles - Bridge of Life \- 5 min drive \- 1.2 miles - Fisherman's Memorial \- 10 min drive \- 1.5 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 56 min drive #### Restaurants - ‪En la playita de guayabitos - ‬4 min walk - ‪Taqueria Tommys - ‬5 min walk - ‪Okinawa Sushi-Bar - ‬7 min walk - ‪Restaurant Los Tulipanes - ‬2 min walk - ‪Buhardilla - ‬2 min walk ## About this property ### Casablanca Resort Resort by the ocean Consider a stay at Casablanca Resort and take advantage of a free breakfast buffet, a swim-up bar and a poolside bar. With amenities such as a beachfront location and beachfront dining, this resort is the perfect place to soak up the sun. Treat yourself to a massage or other spa services. The on-site Regional cuisine restaurant, Albatros, offers breakfast, lunch, dinner and a poolside location. Free in-room WiFi is available to all guests, along with a terrace and a garden. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - Luggage storage, a front desk safe and a lift - Tour/ticket information, smoke-free property and a 24-hour front desk Room features All 64 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with showers - Kitchens, fridges and microwaves ## Similar properties ![Hypo-allergenic bedding, blackout curtains, soundproofing, free WiFi](https://images.trvl-media.com/lodging/111000000/110570000/110562400/110562309/acad1ef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torreblanca Beach Hotel and Suites Guayabitos - Desayuno y Comida Incluido Rincón de Guayabitos - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 8.2 Very good 82 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=110562309&PinnedHotelID=110562309&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/0dc29732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AUROZA RESORT Rincón de Guayabitos - Pool - Parking included - Free Wi-Fi - Restaurant 7.8 Good 183 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/8000000/7990000/7982300/7982248/a5fd2870.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Alegre Hotel & Suites Rincón de Guayabitos - Pool - All-inclusive - Kids’ pool - Parking included 7.8 Good 227 reviews £155 includes taxes & fees 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=7982248&PinnedHotelID=7982248&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96500000/96498400/96498331/7ed9ea9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas el Dorado Rincón de Guayabitos - On private beach - Pool - Kids’ pool - Parking included 7.6 Good 74 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=96498331&PinnedHotelID=96498331&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112180000/112175400/112175313/6cccebfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safiro Suites Guayabitos Apartments - Adults Only Rincón de Guayabitos - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 14 reviews £72 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=112175313&PinnedHotelID=112175313&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36760000/36754500/36754452/92846c22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decameron La Marina Guayabitos, Ramada All Inclusive Resort Rincón de Guayabitos - Pool - Breakfast included - All-inclusive - Kids’ pool 7.4 Good 63 reviews £112 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=36754452&PinnedHotelID=36754452&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/21000000/20160000/20155300/20155256/fb7e4560.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Hotel Inn La Penita de Jaltemba - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 385 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=20155256&PinnedHotelID=20155256&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/61000000/60620000/60617800/60617720/3efea31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rega Suites Guayabitos - Family & Kitchen Rincón de Guayabitos - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.2 Very good 69 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=60617720&PinnedHotelID=60617720&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/95000000/94640000/94631500/94631486/81642869.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### As D' Oros Rincón de Guayabitos - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 188 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=94631486&PinnedHotelID=94631486&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/38000000/37640000/37639800/37639714/376d55d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yeah Rincón de Guayabitos - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 175 reviews £63 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=37639714&PinnedHotelID=37639714&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Albatros ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - In-room kitchen - In-room microwave - In-room refrigerator - Living room - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach towels - Beach umbrellas - Garden - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 5 floors - Smoke-free property ## Room amenities ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Kitchen - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Ceiling fan - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Casablanca Resort Rincon de Guayabitos Casablanca Rincon de Guayabitos Casablanca Rincon Guayabitos Casablanca Resort Resort Casablanca Resort Rincón de Guayabitos Casablanca Resort Resort Rincón de Guayabitos ## Frequently asked questions ### Does Casablanca Resort have a pool? ### Is Casablanca Resort pet-friendly? ### How much is parking at Casablanca Resort? ### What time is check-in at Casablanca Resort? ### What time is check-out at Casablanca Resort? ### Where is Casablanca Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casablanca Resort Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 82 8 - Good 69 6 - Okay 21 4 - Poor 11 2 - Terrible 4 ## Reviews ### 2/10 Terrible #### Silvia 16 Dec 2025 Liked: Property conditions & facilities Disliked: Staff & service, amenities The person on front desk was terrible that give us the worst room so small without view we traid to upgrade first they gives one price and later want more the view we have were the roof and alley I call many times to expidia and always hang on me I photos if want I can send to you ##### Silvia Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Yolanda 15 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The wifi and TV was not working , I report it and they send a technician but he never fix it . ##### Yolanda Stayed 4 nights in Dec 2025 ### 4/10 Poor #### GUADALUPE O 19 Sept 2025 Disliked: Cleanliness, staff & service, amenities Not enough room in the lobby waiting for our room. Bathroom were note working in the lobby. Staff was indifferent ##### GUADALUPE O Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mario 23 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place ##### Mario Stayed 2 nights in Oct 2024 ### 8/10 Good #### Francisco 2 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities Beautiful beach to swim in love it ##### Francisco Stayed 4 nights in Jul 2022 ### 8/10 Good #### Elvia 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, property was nice & clean, one thing I suggest is extra sheets or blanket 😃 ##### Elvia Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### María del Consuelo Ruiz Esparza 4 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I believe is one of the best, if not THE best resort in Guayabitos beach. Every suite has an ocean view, the swimming pool is always warm, the beach is right there! What's not to like? ##### María del Consuelo Ruiz Esparza Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Inocencio 1 Sept 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It looks really goodvin the pictures but swimming pool is very updated, the restaurant is not to sharming, but the room where we stay is exelent, lots of grifity on the street at norh side of the builing. ##### Inocencio Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Rosa 8 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities I liked that all the staff was very polite and attentive to our needs. Very clean comforter and with all the necessary items on hand. ##### Rosa Stayed 5 nights in Jul 2022 ### 8/10 Good #### Magdalena 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room Very clean. The staff very kind end friendly. I don’t like that they don’t have enough shade by the pools for the people that don’t like sun. ##### Magdalena Stayed 2 nights in Aug 2024 ### 6/10 Okay #### perla 14 Dec 2024 Liked: Cleanliness, staff & service Beds are hard and no coffee in the room or lobby ##### perla Stayed 5 nights in Nov 2024 ### 8/10 Good #### Lynda 14 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities The beds aren’t very comfortable and they only have a sheet it would be nice to have a light blanket. Staff is amazing tho and the property is very clean close to some great restaurants and main downtown. ##### Lynda ### 2/10 Terrible #### Petra 1 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Super outdated, does not look like the pictures. They really need to remodel. Restrooms are horrible looking they look so old ##### Petra Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Manuela 3 Mar 2025 Disliked: Cleanliness, staff & service Did not appreciate that I asked for an iron, I was given o e that did not work when I asked for another iron I was told it’s something they hotel doesn’t offer. 🙄 I asked the front desk to call a Taxi I was told it’s better if I walk to the street an catch one 🙄 ##### Manuela Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Warren 8 Mar 2024 Liked: Cleanliness, staff & service Disliked: Room comfort Big room but uncomfortable bed sofa and chairs wifi is the worst I have ever had I had to work from the lobby No water given can’t drink the tap water ##### Warren Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Melissa 19 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service We went downstairs to ask for additional towels they said they would bring them to our room they were never brought. Front desk lady was rude ##### Melissa Stayed 2 nights in Nov 2022 ### 6/10 Okay #### Maria 19 Jul 2022 Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins just to get some towels. The people at the desk don’t ask the guest in line what they need or say we will be right with you. The linen in the room is worn out as well as the towels. The bed sheet and towels look disgusting. Don’t like that if the kitchen is used you have to clean afterwards or I would get charged for it. That is why you have house keeping for. I’m not on vacation to clean. I really like the service of having a spot on the beach with chairs. That was great! No issues there. ##### Maria Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Magdalena 28 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall great stay Stayed for 1 night while traveling through with my family. Check-in guy was nice and got our room in before check in (about 1 hour early). Suite was amazing! Clean!!!!! The view from balcony was poolside & beachside. Pool is noted as biggest pool in the city. Pool included barside & option included to pay upfront or charge room. Room included 2 beds. Stay included breakfast, it was outside so it was chilly. Food options were minimal. I did want to note that during checkin they are supposed to also provide you your pool towels. Check-in guy did not, so when I went to get them for our family, the female receptionist was very rude about giving towels even though we all had our bracelet on from check in (they remove ur bracelet at checkout). Then while going up the elevator after being in the pool, our key did not want to work (room key is also elevator key). The same female receptionist again was hesitant to assist and wanted proof of our stay, even though she gave me towels before my family went in the pool. Luckily another worker(possibly maintenance team) was walking by and stated he saw us during check in and he was the one who helped us with a new key. Overall stay was great, right off the beach and walking distance (about 2 blocks) to main streets where there is night clubs, restaurants, vendors. ##### Magdalena Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Carlos Manuel 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy limpio y ordenado. Bo ito ambiente familiar. Playa e instalaciones de Alberca en excelente estado. ##### Carlos Manuel Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Raul 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó el lugar ##### Raul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Juan 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is amazing and beautiful, totally recommend it. ##### Juan Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Mario de Jesus Encarnacion 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy buen Alojamiento, el Desayuno Incluido muy Rico y Vasto, la zona de Alberca incluida esta misma muy amplia y cómoda, inmediato el acceso a la Playa y acordonada dicha Zona da ese carácter de “Privacidad” , solo recomendaría prohibir o controlar el Volumen de las Bocinas de los Huéspedes, el Viernes 29/Ago habia muy buena Música en Vivo en el Restaurant de la Alberca misma que disfruté hasta que un Huésped se acomodó en la Sombrilla contigua y puso su Música Norteña a volumen no molesto pero que ya no me permitió escuchar la Buena Música en Vivo del Restaurant de la Alberca ![](https://a.travel-assets.com/ugc/hotel-reviews/386a4565-63ce-4db7-9340-fec71bca3a7e-1756928477296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13b97afa-ae3b-47c3-af7c-1e46fb04a546-1756928476698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79e08409-ab5c-4e19-98b1-932ed8a251a8-1756928477130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39d842a7-6f6a-4d9d-8397-8c13047deb74-1756928477148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mario de Jesus Encarnacion Stayed 2 nights in Aug 2025 ### 8/10 Good #### Helí 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen lugar para vacacionar en familia ##### Helí Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jose 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities HABITACION AMPLIA LIMPIA NPERSONAL AMABLE ##### Jose Stayed 3 nights in Jul 2025 ### 6/10 Okay #### MANYA 6 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities #### Falta mantenimiento La puerta del cuarto se cayó cuando entramos a la habitación, la televisión d l cuarto no servía, la caja fuerte no servía, la regadera tapada y se corria el agua por la puerta de cancel del baño, uno de los días no pudimos acceder al cuarto porque las pilas del control de la puerta se agotaron ##### MANYA Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Occidental Nuevo Vallarta - 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