This was quite literally the most horrific place I've stayed in through Hotels.com (and we've spent 50 of the last 180 nights in hotels). The customer service was terrible and slow, "wifi" was practically non-existant, the room wasn't clean, there were no amenities and only a cold water shower.
On top of it all, it seems that there are permanent residents in the "hotel"; the one next to our room was carrying a gun as the complex is situated in the middle of a slum. We stayed only one night for a good reason.
This hotel was located in a scary location and I wouldn't advice anyone to go there. Obviously, no security guards or locked gates whatsoever.
The only good thing is that they offer free airport shuttle but on the other hand, that's kind of sad.