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Outdoor pool
Outdoor pool
Indoor/outdoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.4/5 Excellent
349 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationImmaculate Conception Cathedral5 min walk
Popular LocationNCCC Mall Palawan10 min walk
Popular LocationSM City Puerto Princesa15 min walk
AirportPuerto Princesa (PPS)1 min drive

Choose dates to view prices

  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Accessible, Non Smoking

    Room amenities

    • 366 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Accessible, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, 1 Double Bed, Non Smoking
  • Premier Room, 1 Double Bed, Non Smoking

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 1 Double Bed
    More detailsPremier Room, 1 Double Bed, Non Smoking
  • Premier Room, 2 Single Beds, Non Smoking

    Room amenities

    • 280 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsPremier Room, 2 Single Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking, Refrigerator

    Room amenities

    • 635 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed, Non Smoking, Refrigerator
  • Family Room, Multiple Beds, Non Smoking

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Room, Multiple Beds, Non Smoking

About this area

Puerto Princesa

Located in Puerto Princesa, Best Western Plus The Ivywall Hotel is in an area with great airport proximity. NCCC Mall Palawan and Robinsons Place Palawan are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Princesa City Baywalk and Hartman Beach.

Visit our Puerto Princesa travel guide
Map
Popular Location

What's nearby

  • Immaculate Conception Cathedral - 5 min walk
  • NCCC Mall Palawan - 10 min walk
  • Mendoza Park - 13 min walk
  • SM City Puerto Princesa - 15 min walk
  • Puerto Princesa City Baywalk - 3 min drive

Getting around

  • Puerto Princesa (PPS) - 1 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering Filipino cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

Best Western Plus The Ivywall Hotel

4-star Puerto Princesa hotel in Puerto Princesa City Centre, near NCCC Mall Palawan
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a business centre and concierge services. All 120 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Room service (during limited hours), coffee/tea makers and free local calls are among the other amenities available to guests. Limited housekeeping is available.
Best Western Plus The Ivywall Hotel offers 120 forms of accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a limited basis. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Drop-off airport shuttle (surcharge) from 6 AM to 9 PM
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 699 for adults and PHP 349.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6 AM to 9 PM
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed until 30 September 2020 (date subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1800 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: PHP 1000.00
  • Christmas Eve (24 December) Gala Dinner per child: PHP 1000.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: PHP 699 for adults and PHP 349.50 for children (approximately)
  • Airport shuttle fee: PHP 100 per person
  • Rollaway bed fee: PHP 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Western Plus The Ivywall
Best Western Plus The Ivywall Hotel Hotel
Best Western Plus The Ivywall Hotel Puerto Princesa
Best Western Plus The Ivywall Hotel Hotel Puerto Princesa

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus The Ivywall Hotel and receive a full refund?
Yes, Best Western Plus The Ivywall Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus The Ivywall Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of PHP 100 per person applies.
Where is this property located?
Located in Puerto Princesa City Centre, this hotel is 0.5 mi (0.8 km) from NCCC Mall Palawan, and within 3 mi (5 km) of Puerto Princesa City Baywalk and Hartman Beach. Robinsons Place Palawan and San Jose New Market are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Best Western Plus The Ivywall Hotel

4.4
Excellent
5 - Excellent
194
4 - Good
113
3 - Okay
28
2 - Mediocre
6
1 - Poor
8
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean great hotel. Unfortunately I had to leave really early as just got there to enjoy my vacation. Received a call that the island was closing as national lockdown was just 24 hours away. I had to scramble to get plane ticket back to Manila and ran out before was too late !

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay

Staff were great, very attentive. Bed was comfortable. Pool was nice . Good eats close by Underground river tour fantastic

Stayed 3 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 6 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    great amenities

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Property conditions & facilities, room comfort
    Reasonable

    Was reasonable. Would likely stay there again if in town. Staff reasonable - like to argue. Breakfast good. Overall - reasonable

    Stayed 2 nights in Feb 2020