Puerto Plata Hotel Guide - Romantic Hotels in Puerto Plata, Dominican Republic

The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back across wonderful landscaping and terraced walkways with fantastic views. A third building (the guesthouse) has 4 guest rooms as well. This is an ideal location for a relaxing and private vacation. Meals are set out by the staff on the back porch which receives a wonderful breeze all day. Other covered porches and gazebos offer relief from the sun when needed. The pool is comfortable and refreshing. Local wildlife includes resident chickens and peacocks. However, all of these amazing facilities pale in comparison to the tremendous staff whose only mission seems to be to pamper you and make you feel like you are the only guests in the hotel. To be fair, on two nights, we were. But the morning, afternoon, and evening staff were attentive, courteous, helpful, polite and right there whenever they were needed. The service is truly world-class--unmatched at all but the most exclusive luxury international hotels. Details: Location on the ocean, not as some Google Maps put it in Rio San Juan. Look for the kidney-shaped pool. ATM available in town; staff will give you a ride. Get a ride from airport thru the hotel to save hassle; meal plan available at hotel too.

After 1st day and 3 moves into different rooms, our vacation was GREAT!!! We were compensated and the remainder of our vacation was awesome. Will go again.

Amazing Hotel and staff.Casa Colonial is not cheap and is not All Inclusive Hotel. But it's the best hotel in Puerto Plata. My wife and I always stay in Casa Colonial because of their great customer service and top notch rooms. They set the standards for all the other hotels in the area. This hotel in not for young people unless you are a young entrepreneur. It's quiet and peaceful. I enjoy staying here because the way they treat my wife.They know if my wife is happy with her stay i'm happy as well. The reason why i pay top dollar is not to show off but simply because i want the best for my wife, Best Customer Service, Best Food, Best Staff. I want my wife to be pampered with great customer service from the welcoming drink to thank again for staying with us. If you guys notice there is not a lot of pictures of Casa Colonial online because people like us are too busy being pampered and enjoying our stay. Time flies when you are having fun. I could go on and on but let me just finish with this " if you value amazing customer service, safety, luxuries rooms and tours Casa Colonial is it"

Price was right staff really helpful nice room beautiful beach....got tired of the beachside restaurants....mostly the same probably great for the under forty crowd which I haven't been part of for a long time....good place for a week

A diamond in the rough. Very nice views of the ocean and sunset.

Love the place, great food, people. Bathroom needs repair.

From check in, to check out...the experience was PERFECT! No electronic devices in the room; IDEAL! Amazing and very delicious meals whenever you want them! The softest sand I've ever set foot on, the most perfect private beach! The staff are VERY courteous and willing to accommodate requests to the best of their abilities. Don't get just ONE massage, they are THAT good! Take a slow walk through the beautiful garden, bask in the quiet; with only the sound of the ocean to wash away your worries. Enjoy a romantic evening under the stars of stars...it's completely breath taking!

This was my second stay here in 3 months ,I love this place it's clean quiet ,beautiful rooms beautiful scenery close to food and bars it's a great place for vacation. I had a upgraded room this time and I liked it a little better , the pool the Kite surfing all pluses for this hotel,there's a spa workout room and very nice restaurant Also but the view from poolside is spectacular. take a stroll down the beach to other restaurants and bars you will love it here.

we enjoyed relaxing on the beach the best. so relaxing!

Booked the stay at the last minute over Christmas. Sherlock Holmes would be challenged to find this place. The check in process went smooth, the room was as advertised, there was no drama. NOTE: there are lots of stairs to navigate to get into the hotel and getting to the rooms isn't any easier. The location of the hotel is brilliant, right off the beach, central to restaurants, bars and of course a world class beach. The restaurant offered a buffet dinner our first night.....big miss, my advice is if they are offering up a buffet, eat elsewhere. The staff was pleasant but the food was like eating gack. Shockingly, we ate there again, the breakfast buffet and a lunch off the menu, had pizza, it was as awesome as pizza can get in the DR but some of the other fare other people were eating looked pretty good. If swimming pools are important to you, I suggest booking elsewhere cause this may be the smallest pool I've ever seen. The bar is great, the staff were very good. If you are seeking, clean, convenient reasonably priced rooms on a world class beach and don't plan on spending a lot of time in your room other than for nighttime activity this is a great option. I wouldn't hesitate recommending it to anyone.