Title: ibis Puerto Montt Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6053664&destination=Puerto+Montt%2C+Los+Lagos+Region%2C+Chile&selected=20524848&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ibis Puerto Montt Travelers find natural tranquility at this Puerto Montt retreat where garden-fresh vegetables complement refreshing drinks and satisfying dinner options ## Photo gallery for ibis Puerto Montt ![Bar (on property) - ibis Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/03edf450.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous - ibis Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/12f6e52a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - ibis Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/04c33ee8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - ibis Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/0f3d77d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - ibis Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/2d21535b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The ibis Puerto Montt offers a peaceful escape surrounded by lush gardens. Guests can connect with in-room WiFi, relax with a drink at the bar, or enjoy a meal at the restaurant while taking in the natural views that frame this tranquil property. ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Housekeeping - 24/7 front desk £55 17 Apr - 18 Apr ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Standard Room, Multiple Beds ![Standard Room, Multiple Beds | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/89d88e7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds - Partial sea view - 194 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/a17c4f3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.0 Very good 42 reviews - Partial sea view - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/ecba8a5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds 9.6 Exceptional 5 reviews - Partial ocean view - 194 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 Double Bed, Sea View ![Standard Room, 1 Double Bed, Sea View | In-room safe, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/1f5638e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Sea View 7.6 Good 4 reviews - Sea view - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Ibis-Puerto-Montt.h20524848.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Ibis-Puerto-Montt.h20524848.Hotel-Information) ## About the area Located in Puerto Montt, ibis Puerto Montt is near the beach. Colonizacion Alemana Monument and Iglesia del Sagrado Corazón are local landmarks, and the area's natural beauty can be seen at Parque Aiken del Sur and Lahuen Nadi Natural Monument. Casa del Arte Diego Rivera and Galería y Centro Cultural Bosque Nativo are also worth visiting. Explore all the area has to offer with hiking/biking trails, mountain climbing and ecotours. [Visit our Puerto Montt travel guide](https://www.expedia.co.uk/Puerto-Montt.dx6053664) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.47718%2C-72.95042&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KO5eAzPLoMcVbS-iOb2YAR8c_fw=) Avenida Diego Portales 1001, Puerto Montt, 548-0000 ### What's nearby - Juan Pablo II Museum 3 min walk \- 0.2 miles - Paseo del Mar Mall 12 min walk \- 0.6 miles - Angelmo Fish Market 13 min walk \- 0.7 miles - Mall Paseo Costanera 16 min walk \- 0.9 miles - Puerto Montt Cathedral 16 min walk \- 0.9 miles ### Getting around - La Paloma Station 11 min drive - Puerto Montt (PMC-Tepual) 30 min drive ### Restaurants - Cafeteria Torres 4 min walk - Da Alessandro 11 min walk - Ibis Kitchen Lounge 2 min walk - Baradero 9 min walk - El Fogón de Pepe 11 min walk ## About this property ### ibis Puerto Montt Property highlights ibis Puerto Montt provides amenities, such as a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), tour/ticket information and a lift - Coffee/tea in reception, luggage storage and smoke-free property - A billiards/pool table and a 24-hour front desk Room features All 129 rooms offer comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and showers - Flat-screen TVs with cable channels - Heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/06f4cbdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Puerto Montt Puerto Montt - Pet-friendly - Free Wi-Fi - Breakfast available - Laundry room 8.6 Excellent 225 reviews £74 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4830000/4822600/4822596/432808e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puerto Montt Puerto Montt - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 124 reviews £84 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=4822596&PinnedHotelID=4822596&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1570000/1566800/1566729/4499b58c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Pacifico Puerto Montt - 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Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 484 reviews £63 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=2900989&PinnedHotelID=2900989&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/ee20a2cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Vicente Costanera Puerto Montt - Breakfast included - Free Wi-Fi - Restaurant - Business services 8.2 Very good 58 reviews £60 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/2000000/1420000/1410100/1410018/8474f4f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego De Almagro Puerto Montt Puerto Montt - Parking included - Free Wi-Fi - Restaurant - Gym 8.6 Excellent 165 reviews £86 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1410018&PinnedHotelID=1410018&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35200000/35190400/35190321/a8dd728b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique El Greco Puerto Varas - Breakfast included - Free Wi-Fi - Laundry room - Housekeeping 8.6 Excellent 29 reviews £38 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=35190321&PinnedHotelID=35190321&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3120000/3117500/3117447/6ed27102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellavista Puerto Varas - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 542 reviews £105 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=3117447&PinnedHotelID=3117447&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=20524848,89164598,4822596,1566729,328555) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 6:00 AM to 10:00 PM; USD 12 per night; discounts available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 to 10 for adults and USD 5 to 6 for children - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Billiards/pool table ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Heating - Laptop workspace - LED lighting - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20 per pet, per day (maximum USD 40 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 15 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 9 to 10 for adults and USD 5 to 6 for children - Nearby parking fee: USD 12 per night (164 ft away; open 6:00 AM to 10:00 PM) - Pet fee: USD 20 per pet, per day (maximum USD40 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as ibis Puerto Montt Hotel ibis Puerto Montt Hotel ibis Puerto Montt Puerto Montt ibis Puerto Montt Hotel Puerto Montt ## Frequently asked questions ### Is ibis Puerto Montt pet-friendly? ### How much does it cost to stay at ibis Puerto Montt? ### What time is check-in at ibis Puerto Montt? ### What time is check-out at ibis Puerto Montt? ### Where is ibis Puerto Montt located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ibis Puerto Montt Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 242 8 - Good 187 6 - Okay 66 4 - Poor 32 2 - Terrible 24 ## Reviews Verified ### 10/10 Excellent #### Rosa Maria 19 Mar 2026 Liked: Cleanliness Very convenient and easy connecting the hotel with the bus terminal, my room had fantastic views to the ocean and the stuff was very helpful ##### Rosa Maria Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### peter 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Fantastic staff and location ##### peter Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Domenic 2 Jan 2026 Liked: Cleanliness, property conditions & facilities clean and nice rooms ##### Domenic Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### peter 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and good value for money with a more than adequate breakfast ##### peter Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### kevin 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoy the view from our room, and excellent breakfast ##### kevin Stayed 7 nights in Jan 2025 Verified ### 10/10 Excellent #### Cynthia 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location. We took a shared bus from the airport and walked through the bus station to a secure door at the end. We buzzed and a hotel staff member let us in. While waiting for another patron to check in, others on our shared bus arrived. The room was simple and clean. Excellent shower, which we needed after a day of travel. Staff was courteous and arranged for an early breakfast package for us, which we ate waiting for a taxi to the airport. ##### Cynthia Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### maria 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great view and easily accessible ##### maria Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### maria 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location, clean, great view of a volcano!! ![A room with a view](https://a.travel-assets.com/ugc/hotel-reviews/0E614FD737AF1568208DF65A46CDAFCE327AAF431740227203145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### maria Stayed 1 night in Feb 2025 Verified ### 8/10 Good #### Luis 14 Nov 2025 Liked: Cleanliness, property conditions & facilities There room okay. Missing towers and fridge. The staff excellent. Thanks ##### Luis Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Verified traveller 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel for a short stay Conveniently located, friendly service. Exactly as expected, very pleased. ##### Verified traveller Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Dave 7 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location for the bus station is very convenient, practically next door. Room was nice, good shower, friendly staff, and plenty of options for breakfast. ##### Dave Stayed 2 nights in Aug 2023 Verified ### 8/10 Good #### Paula 20 Feb 2025 Room was clean and comfortable. Location on waterfront is nice. Attachment to bus station makes things very busy with lots of people moving around. ##### Paula Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Andy 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient for bus across the Andes. Early breakfast was helpful. Good value for money. ##### Andy Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### John 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Ibis Puerto Montt was an excellent stay. We had bicycles because we were about to start the Carretera Austral; we were delighted to be able to have them in our room. It is conveniently situated near shopping, dining and the waterfront. It had a wonderful view of the nearby volcano. ##### John Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Betty 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic staff. Simply lovely ##### Betty Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Matthew S 26 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfortable, pleasant staff Ibis is a basic chain but the prices is reasonable and the staff very helpful. The bed was comfortable but the breakfast was just ok. Decent value for money and no complaints ##### Matthew S Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### RICARDO DEL 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities No amenities or at least bottle of water , not much , but location and view are good , breakfast acceptable ##### RICARDO DEL Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### David 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solid hotel. Great view of the lake! Very clean. Newer or updated recently. Rooms were decent sized. Breakfast was square. Location is right on the lake and next to the bus station. Great value for the price ##### David Stayed 2 nights in Feb 2025 Verified ### 6/10 Okay #### CAROLE 20 Mar 2025 #### Decent stay for one night! Decent hotel for the price Comfortable enough room /bed Restaurant windows were dirty. There is a sort of a outdoor space that is not accessible but not a good sight to look at Dirty, no maintenance ! ##### CAROLE Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### Andrea 30 Apr 2024 Liked: Cleanliness, staff & service, amenities Immediately next to the bus station ...could not get any closer...literally 30 steps to my bus in the morning...perfect for early buses...right at the waterfront....walked to the cinema in a very nice mall... Room was fine, bed was acceptable, all very clean...carpeting in hallways very worn and tired but in room was fine. Food in restaurant very basic. Value was acceptable. I slept well! ##### Andrea Stayed 1 night in Apr 2024 Verified ### 4/10 Poor #### Edwin 12 Nov 2023 Liked: Staff & service Disliked: Cleanliness The property doesn’t handle a proper cleaning record of the rooms, they can give you a part clean room as result of not cross the check out record of the guests. The location is inside a Bus Terminal, the front door can made you feel unsafe, street informal sellers and noisy street. The bay views are amazing from inside. The elevators (two in the property) are shared with cleaning services and guests and they’re really slow. It can take you up 10 minutes to get one ride. ##### Edwin Verified ### 6/10 Okay #### Philip 8 Sept 2023 Disliked: Amenities I had to tape the gap in the window/ frame to help keep the cold draft out. Had to beg for clothes hangers. They gave 3 after 3 days of requests. Very noisy location right next to bus terminal. They put us in a room on the noisy side when the hotel was almost empty. They want too much information just to join the WiFi that stops after 3 days. Good hot water, staff friendly, good bed, sheets and blankets. The shower does not drain fast enough because the floor is sloped away from the drain so it runs out onto the bathroom floor. The place was okay for nightly rate. ##### Philip Stayed 7 nights in Sep 2023 Verified ### 8/10 Good #### Jesus 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt ! ##### Jesus Stayed 11 nights in Oct 2025 Verified ### 8/10 Good #### LUIS 13 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff very helpful. Parking is problematic and the area is noisy. ##### LUIS Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Rodolfo Arce 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very satisfied ![](https://a.travel-assets.com/ugc/hotel-reviews/4c068877-ac63-4f9c-b720-e86d73595609-1769007232493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b31577bc-43ee-4330-b54a-571c4a213581-1769007234345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rodolfo Arce Stayed 7 nights in Jan 2026 ---