The worst:
My original booking is for 5D/4N but due to unforeseen circumstances, my international flight changed from late evening to early morning on my last day at BadLadz and my son and I need to be back to Manila earlier than expected. I emailed the propriety and Hotels.com right away before I checked in to explain my situation and asked if I can checked out early and request a refund for the last day. The property denied my request and hotels.com was of no help as well.
IF YOU are going to stay here, please be aware that the property has a very RIGID cancellation policy. They will NOT look individually of the reason why you are changing your reservation. They will not do it.I have stayed in many properties in different countries and this is the first one I encountered such inflexibility. Just to remind you again, I did not cancel my reservation, all I asked is to refund the last day due to the changes in my flight. and had to check out early.
If you are planning to book this property, be aware of their very rigid cancellation policy. They will NOT accommodate whatever hardship you may have and they will not give you any refund.
The good:
All the staff are very nice, they are very helpful and friendly. I gave them a generous tip at the end of our stay.
The food they prepared at the restaurant is really delicious.