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Suites & Hotel Punta Esmeralda

2.5 star property
Relax by the pool or explore nearby Zicatela Beach. Discover your perfect retreat at this tranquil hotel.

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Located near Zicatela Beach, Suites & Hotel Punta Esmeralda offers a serene escape with a garden, library, and spa tub. Unwind by the outdoor pool or explore the nearby beach; with in-room WiFi, multilingual staff and amenities like an elevator and banquet hall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: MXN 200 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Suites & Hotel Punta Esmeralda have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Suites & Hotel Punta Esmeralda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites & Hotel Punta Esmeralda?

Self-parking is free at this property.

What time is check-in at Suites & Hotel Punta Esmeralda?

Check-in start time: 3:00 PM; check-in end time: 12:30 PM. Late check-in is available during limited hours.

What time is check-out at Suites & Hotel Punta Esmeralda?

Checkout is at noon.

Where is Suites & Hotel Punta Esmeralda located?

Situated near the beach, this hotel is within a 15-minute walk of Zicatela Beach and Zicatela Market. Stone Arch of Zicatela and Punta Zicatela are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 29 out of 106 reviews
Rating 8 - Good. 48 out of 106 reviews
Rating 6 - Okay. 16 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 6 out of 106 reviews

Reviews

Verified

8/10 Good

Tore

Liked: Cleanliness, property conditions & facilities, room comfort
I paid overprice because I booked through Hotels.com. I should have booked on at the place instead. It would have been half price. That bothers me. The place is fine but overpriced on Hotels.com
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
El WiFi de el hotel pésimo sus instalaciones viejas tanto la tele y el aire acondicionado no cambian a diario las sabanas las toallas las tienes que tirar al suelo para que te las cambien eso es anti higiénico
Stayed 5 nights in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba todo muy tranquilo, sobre todo porque fuimos después de año nuevo, la atención fue muy buena y te cumplen lo que te ofrecen en la página. Gracias
Stayed 4 nights in Jan 2021
Verified

10/10 Excellent

carlos alberto

Liked: Cleanliness, staff & service, room comfort

Muy buena opcion para viajeros con niños

Excelente trato! El check in muy rapido. El hotel agradable le haria falta un poco te TL. pero en general muy bueno.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to vacations and very good service
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The greenery around the pool and property are very nice and tropical.
Stayed 14 nights in Jan 2020
Verified

8/10 Good

Ivonne

Liked: Cleanliness, property conditions & facilities, room comfort
Las habitaciones limpias y cómodas, contamos con wifi pero no tv (desconfigurado modem), la alberca muy bien, el hotel tranquilo y seguro. Ubicación un poco lejos del área turística. Para asignar la habitación muy demorado y la recepción normalmente vacía.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback del hotel

La estancia en el Hotel fue buena, aunque cuando reserve no informan que el tipo de habitación no era el que muestran en las fotos, la habitación donde estuve estaba más sencilla y era en otro edificio muy distinto al de las fotos.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities were pretty cleaned. The suite we stayed had a hammock and a great view.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, el personal muy amable, solo la cobertura del internet muy lenta.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool very, very dirty. No phone in room. Continental breakfast was included but they tried to charge me for that. Hotel rented the pool to an elementary school class with 30 children out of control. I cancelled the rest of my days but I didn't get a refund
Stayed 6 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bUEN SERVICIO, BUENA UBICACIÓN Y AGRADABLE INSTANCIA
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel, close to the beach, and has a great pool and restaurant on-site. Having a fridge in the room was a nice bonus too - would recommend!
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La seguridad del establecimiento y los alimentos que ofrecen son excelentes.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ivanmartinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable, ambiente familiar Personal Cortez y amable
Stayed 5 nights in Mar 2019
Verified

2/10 Terrible

maria del carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio

Mal servicio, no me cambian toayas desde hace 3 días por que no las encontraron en el suelo rgumentan, el desayuno solo es café 2 panes tostados y 6 trozos de fruta, las chicas que sirven el desayuno mala actitud, te tratan de mala gana, el aire acondicionado gotea y sale agua, no regresaría definitivamente.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto la piscina, y lo cerca que está de la playa
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La cercanía con la playa, la calidez del personal únicos Lo que no me gusto la recepción de la señal del wifi
Stayed 5 nights in Feb 2019
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lejos de la zona dorada de Zicatela pero muy cómodo y limpio, son cocineta para preparar alimentos de manera independiente
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staf very friendly and always aware on what we need
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd stay in 8 years at Punta Esmeralda. This location was convenient for us as we are there to visit cousins who live nearby. It is a quiet, clean, secure and a basic accommodation. The staff, Vincente, Elizabeth, William, Jasmin, Lucy, Celia, to name a few , are very helpful and friendly. This year a breakfast was included, it was served around 9 am it consisted of a nice bowl of fruit, toast and coffee. It was too bad the elevator was out of order. The AC works well and there are ceiling fans. The fridge was big enough for our needs. The hot plate was old but worked OK. there is no microwave. You havethe use of a coffee maker and blender. There is a safe in the room. The room is cleaned every day, however do not always expect a hot shower. The large balcony has a sitting bench and hammock. From there we enjoyed beautiful sunsets. The WiFi this year was working well. It is nice to have a pool for cooling off as it was 30 C for the 2 weeks we were there. Punta Esmeralda is at a walking distance from the beach and La Punta, where people gather to surf. There are affordable restaurants all along the beach and many convenience stores near by. We like going to Agua Blanca, a beach 30 min south of Puerto Escondido Manzanillo is also a very nice beach. We do most of our activities with our cousins. However you can rent a car or bicycle and book tours at the hotel. Taxis are also very affordable Enjoy your stay if you decide to go.
Stayed 14 nights in Nov 2018
Verified

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
No se quien este a cargo de subir sus propuestas o paquetes pero al principio no es lo que yo reserve para nada es cercano alo que te muestran reserve una cama king size. Para dos personas y nos dieron. Una habitacion como para una familia entera y bueno el aire acondicionado tambien no enfriaba bien debe ser por que les ha de faltar mantenimiento o de plano ya estan viejos en eo desayuno al momento de reservar pense que era un desayuno completo y sale que no es asi pero bueno. Ami parecer nos tomaron el pelo pero de ahi en fuera lo demas esta pasable
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Thalía

Liked: Staff & service, property conditions & facilities, room comfort
Buen servicio y atención, únicamente sugeriría completar el plus de desayuno incluído con algo más y no solo quedar en continental, para que sea más atractivo en cuanto a costo.
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Victor omar

El lugar no es feo. Es. Cómodo y el personal es amable y educado como todos los oaxaqueños que pudimos tratar. Sin embargo yo contrate el hotel y me. Incluían desayuno. Nunca especificaron que era continental. Además es obvio que si yo estoy pagando por dos adultos y dos niños. El Desayuno debería ser para los 4. Y sólo me ofrecieron para los Dos adultos. Por favor no traten de engañar;~ es mejor la Honestidad. Gracias
Stayed 1 night in Oct 2018
Verified

8/10 Good

Betty

Liked: Cleanliness, property conditions & facilities, room comfort

Esmeralda

The stay at Esmeralda was very satisfactory. The price, the amenities, the space, the privacy. I had a suite with a large bed, bathroom ensuite, kitchenette with fridge and hotplate,and bottled water provided. Air conditioning was available, but very noisy ! The suite had a large balcony and a beautiful view. The location was handy to the beach --a short walk, or up to the road to access small stores, laundry services, etc Esmeralda is located in La Punta which is a short distance from Zicatella Beach.
Stayed 3 nights in Sep 2018