Title: Hotel El Mirador Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15893262&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Mirador Travelers can lounge by two inviting pools at Hotel El Mirador or gather with friends at the coffee shop to map out their daily adventures in Hidalgo ## Photo gallery for Hotel El Mirador ![Exterior - Hotel El Mirador (Puerto Escondido)](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/ac4fec94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Free WiFi, bed sheets - Hotel El Mirador (Puerto Escondido)](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/6fc1021e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Free WiFi, bed sheets - Hotel El Mirador (Puerto Escondido)](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/544467de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel El Mirador (Puerto Escondido)](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/5553ed59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel El Mirador (Puerto Escondido)](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/d2cd7d57.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Mirador offers genuine Hidalgo hospitality with thoughtful touches. Guests relax on the sunny terrace or cool off in two outdoor pools. Enjoy a coffee shop, outdoor entertainment space, and WiFi in all rooms. The staff is consistently praised for their attentive service. ## Reviews 7.2 Good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £75 includes taxes & fees 12 Jan - 13 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15893262&PinnedHotelID=15893262&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/0be7e867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Cable channels Daily housekeeping Wardrobe - Beach view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/71c636aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds ### Highlights Air conditioning TV Ceiling fan Private bathroom Cable channels Daily housekeeping Wardrobe - Sleeps 4 - 2 Double Beds ### View all photos for Superior Triple Room ![Superior Triple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/6d071acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 8.0 Very good 1 review ### Highlights Balcony Individually decorated Air conditioning TV Ceiling fan Private bathroom Cable channels Daily housekeeping - Beach view - Sleeps 6 - 3 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/9fed5f5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/df73ebc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Ceiling fan Private bathroom Free bottled water Minibar Cable channels Wardrobe - Beach view - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Superior Triple Room ![Superior Triple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/af3198ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Cable channels Daily housekeeping Wardrobe - Sleeps 6 - 3 Double Beds ### View all photos for Standard Room, 1 Double Bed, Sea View ![Standard Room, 1 Double Bed, Sea View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/6e40d574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Sea View ### Highlights Air conditioning TV Ceiling fan Private bathroom Cable channels Daily housekeeping Wardrobe - Sea view - Sleeps 2 - 1 Double Bed ### View all photos for Grand Room ![Grand Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15900000/15893300/15893262/c0477fbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Air conditioning TV Ceiling fan Private bathroom Cable channels Daily housekeeping Wardrobe - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Escondido-Hotels-Hotel-El-Mirador.h15893262.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Escondido-Hotels-Hotel-El-Mirador.h15893262.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C15.86130%2C-97.06833&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=r-u-FpyLNtAS6er0knFH8__rOyk=) Carretera Costera del Pacífico No. 113, Colonia Centro, Sector Hidalgo, Puerto Escondido, OAX, 71980 #### What's nearby - Principal Beach \- 5 min walk \- 0.3 miles - Commercial Walkway \- 5 min walk \- 0.3 miles - Zicatela Beach \- 7 min walk \- 0.4 miles - Puerto Angelito Beach \- 10 min walk \- 0.5 miles - Carrizalillo Beach \- 15 min walk \- 0.8 miles #### Getting around - Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 6 min drive #### Restaurants - ‪Gato Negro - ‬3 min walk - ‪Non solo pizza - ‬3 min walk - ‪Tacos Leyva - ‬2 min walk - ‪Las Cazuelas - ‬3 min walk - ‪Comedor La Salsa - ‬4 min walk ## About this property ### Hotel El Mirador Hotel near Zicatela Beach Puerto Angelito Beach and Carrizalillo Beach are located near Hotel El Mirador, which provides a terrace, a coffee shop/cafe and an outdoor entertainment area. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information - A front desk safe, luggage storage and barbecues - Guest reviews speak highly of the helpful staff Room features All 65 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. More conveniences in all rooms include: - Bathrooms with showers - 32-inch TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/13000000/12350000/12348500/12348447/ec78f138.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Careyes Puerto Escondido Hidalgo - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.8 Excellent 121 reviews £44 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=12348447&PinnedHotelID=12348447&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15370000/15362800/15362726/2d5d2dbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rivera del Mar Bahía Principal - Pool - Pet-friendly - Kids’ pool - Parking included 5.6 54 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=15362726&PinnedHotelID=15362726&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/72000000/71430000/71424800/71424743/e587b494.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Camino Del Sol Puerto Escondido - 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Pool - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 57 reviews £64 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=50884704&PinnedHotelID=50884704&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio | Balcony](https://images.trvl-media.com/lodging/94000000/93540000/93537000/93536981/3ea1af37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Casalet Central Zicatela - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=93536981&PinnedHotelID=93536981&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite P2 | Private kitchen | Fridge, stovetop, toaster, blender](https://images.trvl-media.com/lodging/12000000/11070000/11066100/11066050/879602e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Carrizalillo Rinconada - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 55 reviews £60 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=11066050&PinnedHotelID=11066050&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/75000000/74590000/74581800/74581758/c6b68ba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Costamar Puerto Escondido - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 138 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=74581758&PinnedHotelID=74581758&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/46000000/45460000/45454900/45454892/ca07cb60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madre Tierra Hotel & Coworking & Hostal Hidalgo - Free Wi-Fi - Air-conditioning - Housekeeping 9.2 Wonderful 52 reviews £46 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=45454892&PinnedHotelID=45454892&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Cooked-to-order breakfast available for a fee: MXN 60 to 115 per person - A coffee shop/cafe ### Things to do - 2 outdoor pools - Children's pool ### Family friendly - 2 outdoor pools - Children's pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay for free Welcoming dogs only ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 60 to 115 per person - Airport shuttle fee: MXN 700 per vehicle (return, maximum occupancy 2) - Pet deposit: MXN 1000 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel El Mirador Puerto Escondido El Mirador Puerto Escondido Hotel El Mirador Hotel Hotel El Mirador Puerto Escondido Hotel El Mirador Hotel Puerto Escondido ## Frequently asked questions ### Does Hotel El Mirador have a pool? ### How much does it cost to stay at Hotel El Mirador? ### Is Hotel El Mirador pet-friendly? ### How much is parking at Hotel El Mirador? ### What time is check-in at Hotel El Mirador? ### What time is check-out at Hotel El Mirador? ### Does Hotel El Mirador provide a shuttle to the airport? ### Where is Hotel El Mirador located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel El Mirador Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.0 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 35 8 - Good 41 6 - Okay 22 4 - Poor 10 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Elis 7 Dec 2024 Liked: Cleanliness, staff & service It is not super luxurious but it is comfortable and quiet, Swimming pools could be improved though but they are good enough. I would definitely stay there again ##### Elis Stayed 4 nights in Dec 2024 ### 8/10 Good #### Laura 2 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities The view was beautiful! Loved the rooms with the view and the hammocks, the pool and the dining area outside ☺️ ##### Laura Stayed 3 nights in Jul 2024 ### 8/10 Good #### Cesar 4 Jul 2024 Liked: Staff & service, amenities It was a nice property. Lots of locals stay in the area so it can be busy pool area. But they have 2 pools. The pool on the 2nd floor with a great view of the coast and sunset. ##### Cesar Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Nicholas 21 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My husband and I spent hours everyday on the top patio (it’s the highest patio, room numbers are low 500’s). It was a highlight of my trip to sit up there and look at the whole city and miles of shoreline at the same time - absolutely recommend! The rooms are simple, but very clean and ac was good. In fact, you will always see someone cleaning! 10/10 recommend, would stay again. ##### Nicholas Stayed 5 nights in Aug 2024 ### 8/10 Good #### Noshai 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities My husband and I stayed here for two nights and we enjoyed our stay. The staff was very friendly and accommodating. They gladly watched our bags the day we were checking out so we could explore the area some more. The room was very spacious and clean, AC worked perfectly and the bathroom was also a decent size. One issue though was that our neighbors were pretty loud and they were utilizing the day bed directly outside of our room along with the one outside of their own room. Given that we spent most of our days away from the hotel and were really only there at night, we decided not to bring this to the hotel’s attention. Also, the pool was not very clean so we decided to skip going for a swim- the beaches nearby are way better than any pool anyway. ##### Noshai ### 8/10 Good #### maribel 6 Jun 2024 The hotel is outdated and the pools are filthy. Not enough workers keeping up with outdoor cleaning. The amenities I assume the provided were soap and shampoo which they don’t, there was no shampoo or body wash available even after asking. \*\*\*\*\*The biggest fail for me was, you require a key to lock and unlock the door and to keep the door closed you have to lock the door which is a deadbolt. The property only provides one key per room so if someone leaves the room with the key whoever is inside can’t get out and is locked in the room with now way to get out. ##### maribel Stayed 1 night in Jun 2024 ### 6/10 Okay #### Robert 20 Feb 2024 I stayed at this property for a week in February 2024\. My room number was 502 and a lot of my comments reflect that location. In spite of some negative reviews, I decided to stay at this hotel because of the pool and the refrigerator. Previous comments noted that the pool looked dirty but my experience was that it actually was clean. I have had swimming pools almost all my adult life and I think the reason it looks dirty is the color of the plaster. For some reason they decided to go with a cream colored plaster instead of white. The white reflects the sky and makes it look blue, the cream colored plaster makes it look dirty. The refrigerator is a godsend for folks that like to have cold beverages available in the room. It saves you having to buy a Styrofoam cooler and buying ice almost every day! So the pool and the refrigerator I give it five stars. Now to the actual room. The air conditioner worked flawlessly, and the maid staff were impeccable in their duties. The bed was comfortable, and the bedding was clean, even though it may have had some rips and stains somewhere along the way. I give that part of the room four stars. 502 is directly above the owners suite. They have two dogs that they put out and they are ill mannered and want to get back inside and they will Yap, Yap and Yap until the owner lets them back in. No Bueno. Also, the hotel does not have an elevator, so be prepared to walk up and down 2 to 4 flights of stairs multiple times a day. ##### Robert Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Khalebb 22 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are clean, staff courteous and friendly, air conditioning was ok. ##### Khalebb Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Carmelo 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service and very friendly staff. Love it ##### Carmelo Stayed 1 night in Jul 2023 ### 6/10 Okay #### Abigail 1 Apr 2025 Had to carry my luggage to second level on stairs no one to help, no staff available, very basic room, the pools looked dirty and I don’t think I got my money’s worth ##### Abigail Stayed 1 night in Mar 2025 ### 8/10 Good #### miguel 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Needs improved the parking ##### miguel Stayed 1 night in Apr 2024 ### 8/10 Good #### Abel 20 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The ADO station is across the street. ##### Abel Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Linda 4 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities place is garbage dirty and unsafe do not stay there its scary and creepy ##### Linda Stayed 15 nights in Apr 2024 ### 6/10 Okay #### Abel 9 Jul 2024 Good ##### Abel Stayed 1 night in Jul 2024 ### 6/10 Okay #### Arturo 12 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was not very clean. The staff seemed new or not interested in working. Young lady at reception was sleeping and room had bugs. Water pressure was surprisingly good. Room was made up to look clean but was not tye cleanest. Toilet was dirty. Hotel staff made a huge deal of checking out not wanting to return id because they need me to go up to retrieve the towels. If this was a known thing for check out then we would have taken the towels down ##### Arturo Stayed 1 night in May 2025 ### 10/10 Excellent #### Minitza 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They dont change the blanket and cockroaches in the bedrooms ##### Minitza Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### maribel 8 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were clean the property was clean outside. The parking is underground and has an elevator to go up to the lobby and rooms. Bed and pillows are hard, you can hear into the other adjacent rooms but the worst thing was after about an hour of getting settled someone came into the room using another card. Now how does that happen????? Invasion of security and privacy. ##### maribel Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Gemma 31 Mar 2024 Disliked: Cleanliness, amenities Came back late on our first night and on the way to front entrance is very dangerous to get in thru because of some remodels on the road which us having 3 kids on this trip was scary since there is no real pathway, got in to the room to see a whole bunch of roaches all sizes all over our stuff. ##### Gemma ### 4/10 Poor #### Karri 3 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lied to us about room balcony and hammock, spendy We messaged the property 4 days before our trip and asked if we were going to have the room in the picture with a balcony and a hammock. They confirmed that we would. When we arrived they stuck us in a corner room. When I showed the message about the confirmation on the terrace and hammock she just said she didn't have it. We arrived right at check in time so they had already given it to someone else and knew in advance. They gave us breakfast for our trouble, but I would have booked elsewhere had I known. The pool (both of them) were full of very large families jumping and splashing. If you are looking for a qood time hanging my a pool as they have pictured, don't count on it. The property is charging about double through hotel.com than direct bookings so there are many many people there for a cheap trip. Parking was horrible, the spots were full and we had to wait to enter a very dirty second area. Not at all as advertised. Overall it was an awful trip, not relaxing at all, WAY at the top of the hill so not easy to get to the beach. Would never return. ##### Karri Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Angel 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente la estancia,me agrado bastante,el personal muy amable y atento, habitación limpia todos los días y la alberca igual siempre hacían limpieza, volvería a regresar ##### Angel Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Raii 25 Dec 2025 Liked: Cleanliness Disliked: Property conditions & facilities Mejorar las habitaciones, el mobiliario se nota ya deteriorado, y el aire acondicionado estaba ajustado a un solo nivel no enfriaba lo suficiente ##### Raii Stayed 1 night in Dec 2025 ### 8/10 Good #### Xóchitl Patricia 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nos tocó una habitación con 3 camas matrimoniales de las cuales 2 eran cómodas y una se nos hizo un poco dura, aún así descansamos bien, todos los días hacen limpieza, te dejan botellas de agua y te cambian diario las toallas, no dejan shampoo pero si unos jaboncitos sin olor, nosotros fuimos al OXXO a comprar shampoo y un jabón de olor. Nos gustó porque estaba SERCA de todo, la playa, tiendas, Oxxo, lavanderías, restaurantes, el Adoquín todo se puede hacer caminando pero si puede ser cansado si no tienes mucha condición. Zicatela está a 20 min caminando si llegas del lado de playa principal. El personal amable, resuelven de inmediato tu incomodidad, tienen un refrigerador para uso de sus huéspedes, limpio y nadie agarra tus cosas. Cuenta con aire acondicionado y ventilador ❤️ ame eso, porque el calor está tremendo🥵 El hotel tiene 2 albercas, la de arriba tiene una hermosa vista al mar y tiene una profundidad de al menos 1.50 mt y la de abajo está más onda cómo de 2 mtr y un chapoteadero, solo tengan cuidado ⚠️ ya que las paredes de la alberca están un poco rasposas y lástiman si te avientas o tallas por accidente, todo lo demás super bien 😊 nos la pasamos increíble 💖. El hotel tiene una barra en la patte de arriba, está un muchacho preparado bebidas y en las tardes, de 7 a 9 PM, le llaman la hora feliz porque las mezcalitas y las margaritas están al 2x1 claro que me volvería a quedar aquí🤗 Gracias hotel el mirador. ##### Xóchitl Patricia Stayed 7 nights in Oct 2025 ### 4/10 Poor #### ANA EDITH 17 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities No lo recomiendo. En el hotel hay cucarachas, nunca funcionó la conexión wi-fi, en una de las habitaciones falló constantemente el servicio eléctrico por lo que se tenía que salir a pedir que conectaran la luz. En los baños no hay agua caliente, lo cual es un problema si tienes niños pequeños o bebés, las albercas tienen demasiado cloro y la que estaba en servicio no estaba muy bien. Se nota un poco descuidado el hotel y los alrededores hay muchas casas abandonadas con basura y personas indigentes. ##### ANA EDITH Stayed 7 nights in Jul 2025 ### 8/10 Good #### MIGUEL ANGEL 15 Jun 2025 Liked: Cleanliness, amenities BIEN ##### MIGUEL ANGEL Stayed 2 nights in Jun 2025 ### 8/10 Good #### Gustavo 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena ubicación. La habitación es grande, y el aire acondicionado y el ventilador ayudan mucho. Es agradable pasar la tarde en la alberca. 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