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Hotel Palmeras

3.0 star property
Hotel with free breakfast, steps from Galápagos National Park
Hotel with free breakfast, steps from Galápagos National Park

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Photo gallery for Hotel Palmeras

Hiking
Breakfast, lunch, dinner served; Regional cuisine
Point of interest
Exterior
Triple Room | Laptop workspace, free WiFi, bed sheets
Located near Galápagos National Park, Hotel Palmeras combines modern style with thoughtful amenities. Enjoy free continental breakfast, a daily manager's reception, and a restaurant with regional cuisine. Visitors love the outdoor pool, art gallery, and attentive staff.

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room | Laptop workspace, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe
  • 538 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Laptop workspace, free WiFi, bed sheets

Quadruple Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room

Double Room | Laptop workspace, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Laptop workspace, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Tomás de Berlanga S/N e Islas Plazas, Puerto Ayora

What's nearby

  • Malecon - 3 min walk - 0.2 miles
  • Las Grietas - 3 min walk - 0.2 miles
  • Fishing Piers - 5 min walk - 0.3 miles
  • Charles Darwin Research Station - 15 min walk - 0.8 miles
  • Las Ninfas Lagoon - 2 min drive - 0.5 miles

Getting around

  • Isla Baltra (GPS-Seymour) - 83 min drive

Restaurants

  • ‪Islander Coffee Roasters - ‬9 min walk
  • ‪Isla Grill - ‬3 min walk
  • ‪Golden Prague Galapagos - ‬3 min walk
  • ‪El Muelle De Darwin - ‬6 min walk
  • ‪Tropical Bird - ‬4 min walk

About this property

Hotel Palmeras

Hotel remodelled in 2020 and located near Galápagos National Park
Located close to Malecon and Playa de los Alemanes, Hotel Palmeras provides free continental breakfast, a free daily manager's reception and a terrace. The on-site Regional cuisine family restaurant, Bistro del Mar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and designer shops on-site.
You'll also find perks such as:
  • An outdoor pool
  • Supervised childcare (surcharge), a banquet hall and coffee/tea in reception
  • 2 meeting rooms, a water dispenser and a ballroom
  • Wedding services, luggage storage and a 24-hour front desk
Room features
All guest rooms at Hotel Palmeras feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Art supplies and childcare services
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar Madera Fina
  • Bistro del Mar

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool

Family friendly

  • Art supplies
  • In-room babysitting
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (1,292 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Reception hall
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 8 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmeras Puerto Ayora
Palmeras Puerto Ayora
Hotel Palmeras Hotel
Hotel Palmeras Puerto Ayora
Hotel Palmeras Hotel Puerto Ayora

Frequently asked questions

Does Hotel Palmeras have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8 PM.

Is Hotel Palmeras pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palmeras?

There is free parking nearby.

What time is check-in at Hotel Palmeras?

Check-in start time: 10:00 AM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palmeras?

Checkout is at noon.

Where is Hotel Palmeras located?

Located in the heart of Puerto Ayora, this hotel is within a 5-minute walk of Galápagos National Park, Las Grietas and Malecon. Playa de los Alemanes and Charles Darwin Research Station are also within 15 minutes.

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Hotel Palmeras Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

5.2/10

Cleanliness

4.8/10

Staff & service

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ambar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado

Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Stayed 2 nights in Jun 2017

4/10 Poor

Tricia, Bogota

Disliked: Staff & service, property conditions & facilities, room comfort

Lots of issues

The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit. The only good things were the location and the pool.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comodo y sencillo. Tarifa media

Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort