Search Hotels Near Providence Village Shopping Center, Charlotte

"Great location, large clean rooms, with friendly staff "

"The 1st room we were given was filthy, couch was covered with stains, bed skirt corner stained/wet (appeared to be where a dog relieved itself) blanket in a separate corner of the bed was stained and the toilet seat and bowl were visibly dirty. We were given another room immediately, the second was also dirty though not to the same extent. Before bed we opened the balcony door for fresh air air were overcome with the smell of marijuana which lingered long after closing the door. We checked our the follow day. The desk clerk apologized for the experience said that they were making moves to improve the hotel, new furniture has been ordered, and they were going to enforce the "no smoking" policy. Asked that we consider staying another time in 4-6 months. Also advised that since I had prepaid with a 3rd party a manager would need to handle the reimbursement. One of 3 managers was supposed to call and never did. I left similar information on their surveys. I attempted to obtain a refund from Expedia's website the day we checked out and noted that since it was beyond the window I would have to speak with the hotel. "

"They charged for early check-in"

"the staff were amazing special call out to Mary and Jasmine"

"The old mansion has no non-stairs access at the entrance so your luggage must be carried up 4-5 stairs. And then the reverse when leaving! Unless you go in and request help from the check-in desk, who may be weaker than you. They did deliver the bags to our room and there is an elevator to choose from versus the winding stairway. The room was spacious, clean, large bathroom with with double-headed shower and soaking tub. Except for the constant slamming of the kitchen exterior door below us(we were on the second floor directly above it) it was fairly peaceful. Please adjust the door closer on this door! We enjoyed the summer screened porch(shared with neighbors). The room was supplied with only 2 towel sets, in all my travels there are always at least three when two are staying. Coffee and tea provided on the 2nd floor in the sitting area was nice. The breakfast was very nice, very extensive and included. We must have been close to a fire station as there were 4 calls in the less than 24 hours we stayed and they blared past each time. All in All, a pretty nice stay."

"The property was fine for a one night stay. Really needs updating and paint. No real complaints but no bells or whistles."

"Great check in. "

"Clean room, quiet and peaceful, wonderful restaurant staff to top it off!"

"Nice location"