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JW Marriott Charlotte

Property class: 4.5

Choose dates to view prices

The JW Marriott in central Charlotte offers a refined getaway with an on-site shopping mall, two all-day restaurants, restorative spa treatments, public WiFi, and a refreshing outdoor pool for afternoon relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is £266
includes taxes & fees
2 May - 3 May

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(15 reviews)
  • 378 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 378 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 780 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 378 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • City view
  • 783 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Uptown Charlotte, a neighbourhood in Charlotte, JW Marriott Charlotte is near the airport. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travellers looking to shop may want to visit Queen City Quarter and SouthPark Mall. Looking to enjoy an event or a match? See what's going on at Bank of America Stadium or Spectrum Center. Visit our Charlotte travel guide
Map
600 S College St, Charlotte, NC, 28202

What's nearby

  • Charlotte Convention Center
    Charlotte Convention Center
    3 min walk - 0.2 miles
  • NASCAR Hall of Fame
    NASCAR Hall of Fame
    5 min walk - 0.3 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    6 min walk - 0.4 miles
  • Charlotte_EpiCentre_553248621560904202_0004
    Queen City Quarter
    8 min walk - 0.4 miles
  • Spectrum Center
    Spectrum Center
    10 min walk - 0.6 miles

Getting around

  • Stonewall Station
    2 min walk
  • Charlotte Station
    7 min drive
  • Charlotte-Douglas International Airport (CLT)
    10 min drive

Restaurants

  • Starbucks
    5 min walk
  • Night Swim Coffee
    5 min walk
  • Amélie’s French Bakery - Uptown
    4 min walk
  • Chipotle Mexican Grill
    6 min walk
  • Dean's Italian Steakhouse
    1 min walk

About this property

JW Marriott Charlotte

Luxury hotel near Charlotte Convention Center
Located close to NASCAR Hall of Fame and Bank of America Stadium, JW Marriott Charlotte provides a shopping centre on-site, a coffee shop/cafe and a garden. Indulge in a facial, a manicure/pedicure and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a vending machine and a porter/bellboy
  • Wedding services, a 24-hour front desk and a TV in reception
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 381 rooms offer comforts, such as premium bedding and wet bars, in addition to perks, such as first-run films and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Highchairs, children's books and art supplies
  • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with premium channels and first-run films
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Destination fee: USD 28.31 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults and USD 10 to 20 for children
  • Fee for in-room wireless Internet: USD 14.00 per day (rates may vary)
  • Valet parking fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

Does JW Marriott Charlotte have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Charlotte?

As of 16 Apr 2026, prices found for a 1-night stay for 2 adults at JW Marriott Charlotte on 2 May 2026 start from £266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Charlotte?

Valet parking is available for USD 50 per night.

What time is check-in at JW Marriott Charlotte?

Check-in start time: 4:00 PM; check-in end time: 12:30 AM.

What time is check-out at JW Marriott Charlotte?

Checkout is at 11:00 AM.

Where is JW Marriott Charlotte located?

Located in Uptown Charlotte, this luxury hotel is within a 10-minute walk of Charlotte Convention Center, Queen City Quarter and NASCAR Hall of Fame. Bank of America Stadium and Spectrum Center are also within 15 minutes. Stonewall Station is only a 2-minute walk and 3rd St - Convention Center Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Charlotte Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 812 out of 1012 reviews
Rating 8 - Good. 101 out of 1012 reviews
Rating 6 - Okay. 56 out of 1012 reviews
Rating 4 - Poor. 15 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with great views and amazing food
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

derick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff is amazing!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Excellent service!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel are friendly staffs, and of course, a high-quality foods,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely beautiful and amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service from beginning to end. Everyone was helpful and great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tarhran

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel experience of had in a long time! The service, the decor and the ambiance were perfect. Thank you!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
We could not have had a better stay! Staff was great. We had a terrible experience with American Airlines, several late and cancelled flights on our way to the Bahamas, thank goodness we were able to salvage our vacation by staying at the JW. They even supplied goody bags to try to supply everything we were missing in our luggage.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most friendly and respectful staff I have ever encountered. Beautiful building nice gym
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic facility, great room, awesome food, terrific staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
April (Front Desk), Was very welcoming at check in...I appreciated the warm acknowledgement! I'll return to the hotel for future stays when visiting Charlotte, NC. Sean Merritt
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind, professional, and helpful. The property was fantastic. The room was very clean and comfortable with plenty of space. Dinning was excellent.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, hospitality top notch, and food was excellent. I appreciated the complimentary champagne for a special occasion and assistance with bags. More vegan options would be appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent throughout the property. Room service and food eaten at Deans exceeded my expectations. My only criticism is the lounge area in the Spa. I purchased the Spa package with lunch served so I was there a few hours. There are only a few chairs in the waiting area I expected it to be bigger for JW. I also had to eat my lunch on my lap, that was disappointing. May I suggest since the lounge area is so small, give spa guests access to the other amenities; pool/gym. That way everyone isn’t sitting together the entire time. That would enhance the spa experience. Other than that it was an amazing weekend stay.
Room service
Breakfast at Deans
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, friendly staff, great location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and smooth,staff was awesome!!!,rooms are beautiful and clean will definitely come back to stay the night .
Stayed 1 night in Oct 2025
Verified

8/10 Good

Latarsha

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel and the room was nice. Some staff was great but some staff were a little rude. The housekeeping could have been better
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Everything was great. Clean, friendly, beautiful, etc.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peggie

Liked: Cleanliness, amenities, property conditions & facilities
Love the Charlotte JW Marriott. The staff and hotel is very nice only downside is the expensive parking.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out it was a 5 star experience. We used to live in Charlotte and this is a new hotel since we’ve been there so first stay. My wife is very picky about hotels and this is going to be our go-to anytime in area again. Spotless room very spacious and such a comfortable bed. We wanted to extend our stay but had to get home. Restaurants in hotel also have amazing food and the hospitality is top notch. We went to a panthers game and otherwise just wanted to stay on property. Can’t wait to go back when have more time to enjoy property.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, modern and very nice. All the staff were professional, kind and helpful. We ordered room service and the meal arrived quickly and was still hot. It feels as though they really value you as a guest. We would love to stay here again next time we are in Charlotte, NC! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa, accessable bars and on site food options
Stayed 2 nights in Sep 2025