Title: SureStay by Best Western Charlotte Matthews Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay by Best Western Charlotte Matthews Hotel with free breakfast, in the vicinity of Bojangles' Coliseum ![Reception](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/e974239e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/cfc5ddff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/ef03036b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/311f102f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/809e5ab1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Independence Inn Charlotte/Matthews Hotel in East Forest offers a free breakfast buffet, dry cleaning services, a 24-hour gym, in-room WiFi, and helpful multilingual staff. Guests also benefit from luggage storage. 7.4 Good ## Popular amenities - - Gym - Housekeeping - 24/7 front desk - Laundry - Air conditioning £64 includes taxes & fees 7 Dec - 8 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/536d3928.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Shower/bath combination Designer toiletries Eco-friendly toiletries - Sleeps 4 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/f1ac8fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Shower/bath combination Designer toiletries Eco-friendly toiletries - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/29aaf867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Shower/bath combination Designer toiletries Eco-friendly toiletries - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/f1ac8fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub) ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Blackout curtains Shower/bath combination Designer toiletries Eco-friendly toiletries - Sleeps 2 - 1 King Bed ## You may also like Ad ![Free daily on-the-go breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/15800/15763/f2c0b06f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Charlotte-Gastonia Gastonia - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-The-Independence-Inn-CharlotteMatthews-Hotel.h8654.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-The-Independence-Inn-CharlotteMatthews-Hotel.h8654.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.14684%2C-80.72623&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A_mBDjQxRVq2zy3u3_pfPoDLeF4=) 2501 Sardis Road N, Charlotte, NC, 28227-7724 #### What's nearby - Cinemark Bistro Charlotte - 3 min drive - 1.5 miles - McAlpine Creek Greenway - 3 min drive - 2.1 miles - Spectrum Center - 15 min drive - 11.4 miles - SouthPark Mall - 16 min drive - 8.4 miles - Bank of America Stadium - 16 min drive - 12.2 miles #### Getting around - Charlotte Station - 18 min drive - Charlotte-Douglas International Airport (CLT) - 28 min drive #### Restaurants - ‪Custom Home Pubs - ‬2 min drive - ‪Cook-Out - ‬16 min walk - ‪Taco Bell - ‬14 min walk - ‪New Zealand Cafe - ‬18 min walk - ‪Krispy Kreme - ‬19 min walk ## About this property ### SureStay by Best Western Charlotte Matthews Hotel near Bojangles' Coliseum Located close to Ovens Auditorium and SouthPark Mall, SureStay by Best Western Charlotte Matthews provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre. Other perks include: - Free self-parking - Express check-out, ATM/banking services and a 24-hour front desk - A TV in reception, multilingual staff and a front desk safe - Guest reviews say great things about the helpful staff Room features All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with designer toiletries and deep-soaking baths - LCD TVs with premium channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/43400/43327/bf119107.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Matthews - Charlotte Matthews - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,073 reviews £69 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=43327&PinnedHotelID=43327&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/15700/15632/w1021h682x0y0-5680c37d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Charlotte Airport Southeast Executive Park - 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15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3837311&PinnedHotelID=3837311&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/1000000/90000/84600/84517/09925cd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Matthews - Charlotte Matthews - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.6 Good 923 reviews £60 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=84517&PinnedHotelID=84517&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/800000/794800/794800/e3f195e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Matthews/Charlotte Matthews - Pool - Breakfast included - Parking included - Free WiFi 7.8 Good 1,008 reviews £68 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=794800&PinnedHotelID=794800&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/25000000/24270000/24268000/24267911/510cf228.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites - Charlotte - Matthews Matthews - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.4 Good 411 reviews £67 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=24267911&PinnedHotelID=24267911&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/60800/60713/9bb1a64d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Pineville-Charlotte South Pineville - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 1,008 reviews £60 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=60713&PinnedHotelID=60713&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/110000000/109630000/109625600/109625542/d10067c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Woodspring Suites Charlotte Airport Charlotte - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.2 Very good 348 reviews £69 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=109625542&PinnedHotelID=109625542&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/120000/116600/116555/e298538b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn by Wyndham Matthews/Charlotte Matthews - Breakfast included - Parking included - Free WiFi - Air conditioning 6.0 1,006 reviews £53 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=116555&PinnedHotelID=116555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - Business centre - Computer station ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in stairways - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 100% renewable energy - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Charlotte Best Western Charlotte Matthews Best Western Charlotte Matthews Hotel Best Western Matthews Best Western Plus Charlotte Best Western Plus Charlotte/Matthews Best Western Plus Charlotte/Matthews Charlotte Best Western Plus Charlotte/Matthews Hotel Best Western Plus Charlotte/Matthews Hotel Charlotte Charlotte Best Western Charlotte/Matthews Hotel Best Western Plus Charlotte/Matthews Hotel The Independence Inn Charlotte/Matthews Hotel Hotel The Independence Inn Charlotte/Matthews Hotel Charlotte The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte ## Frequently asked questions ### Is SureStay by Best Western Charlotte Matthews pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at SureStay by Best Western Charlotte Matthews? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Charlotte Matthews on 7 Dec 2025 start from £63.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Charlotte-Hotels-The-Independence-Inn-CharlotteMatthews-Hotel.h8654.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at SureStay by Best Western Charlotte Matthews? > Self-parking is free at this property. ### What time is check-in at SureStay by Best Western Charlotte Matthews? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at SureStay by Best Western Charlotte Matthews? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is SureStay by Best Western Charlotte Matthews located? > Located in East Forest, this hotel is within 9 mi (15 km) of Bojangles' Coliseum, Ovens Auditorium and SouthPark Mall. Spectrum Center and Queen City Quarter are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SureStay by Best Western Charlotte Matthews Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.8 Amenities ### 8.2 Staff & service ### 6.8 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 138 8 - Good 63 6 - Okay 57 4 - Poor 38 2 - Terrible 43 ### 8/10 Good #### Gary 31 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff nowing were there are for directions ##### Gary Stayed 1 night in Oct 2025 ### 4/10 Poor #### Debessai 30 Sept 2025 Disliked: Cleanliness, amenities Good location, but it’s a hotel with old rooms, old furniture, and old bathroom. ##### Debessai Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Linda 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot for Boston! Great location, friendly staff, excellent rooms ##### Linda Stayed 1 night in May 2025 ### 10/10 Excellent #### Jaime 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay!! ##### Jaime Stayed 3 nights in Apr 2025 ### 8/10 Good #### Terra 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a comfortable stay ##### Terra Stayed 1 night in May 2025 ### 2/10 Terrible #### Mallory 4 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Good lord DO NOT STAY HERE. Our bath tub was full of mold and the hotel smelled like weed and cigarettes. Our tub would not drain so I tried to switch the room, got switched to a room that was DIRTY. The bed was not made and it looked like someone was staying there. They did not have another room so I got a refund. Never ever again. ##### Mallory Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Christopher 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best place to stay ☺️ ##### Christopher Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Christopher 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place and good food ##### Christopher Stayed 2 nights in May 2025 ### 2/10 Terrible #### Marcelino 1 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First the building was being renovated. They had all the old beds and trash thrown in the back of the building on the floor. The Spanish staff that work there asked me every day that they saw me if I was a guest there mind you they didn’t ask any other guest. ##### Marcelino Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Michelle 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again Customer service was top notch, great location and comfortable stay ##### Michelle Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Karen 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly and helpful. ##### Karen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alexis 19 May 2025 Liked: Cleanliness, staff & service, amenities We enjoy our stay and it was nice and really liked that chillies was right next door. ##### Alexis Stayed 2 nights in May 2025 ### 10/10 Excellent #### Roberta 5 Oct 2025 Liked: Staff & service The bathroom needs a lot of work. The toilet rocked every time I sat down, the tub wasn't clean enough to take a bath in, and the wallpaper was peeling. I had to clean around the sink before we used it. The shower faucets needed some manipulation to turn on and off. We could hear the music playing in the lobby all night, but it wasn't loud enough to keep me awake. The staff was good and the breakfast was great. ##### Roberta Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alicia D 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Highly recommend this property for staying ##### Alicia D Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Keshon 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in went very smoothly, staff very nice and friendly ##### Keshon Stayed 1 night in May 2025 ### 4/10 Poor #### BERNARD 9 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities toilet was broken so couldn't flush, shower had mold clock was an hour slow ##### BERNARD Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Melanie 3 Nov 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I should've paid closer attention to the reviews of this hotel before booking my stay because it was truly so dirty and old. I do not recommend anyone stay at this hotel. I asked to have my room changed initially because the original room smelled like cigarettes and was in terrible condition, but the second room was exactly the same, not to mention the mold in the bathroom. It felt dirty, full of germs, and I just could not imagine myself sleeping or even showering in a room with those conditions. I left the moment I saw my room and quickly booked myself a different hotel. ##### Melanie Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Edgar 31 Aug 2025 Disliked: Cleanliness, property conditions & facilities As soon as i walked into the room and walked over to the beds theres was bedbigs walking around in it ##### Edgar Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Christopher 1 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities IT has great food also and the people who work there are very nice and helpful when you ask for something ##### Christopher Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kenneth 8 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Great price, awesome staff at checking in. ##### Kenneth Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alphonzo 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, friendly and close to everything ##### Alphonzo Stayed 2 nights in May 2025 ### 2/10 Terrible #### Antonio 26 Aug 2025 Try to check in no one ever come to front desk ![](https://a.travel-assets.com/ugc/hotel-reviews/bdf24cfd-1845-4ac9-86aa-efd09d191379-1756195562512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antonio Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Jenna 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay It was a good stay. ##### Jenna Stayed 1 night in May 2025 ### 10/10 Excellent #### Jammie Rose 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are accommodaing. ##### Jammie Rose Stayed 1 night in Mar 2025 ### 8/10 Good #### mafatta 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was welcoming and friendly. ##### mafatta Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotels near Victoria Park](https://www.expedia.co.uk/Victoria-Park-Hotels.0-l553248622852552122-0.Travel-Guide-Filter-Hotels) > > [Hotels with Entertainment in Windermere](https://www.expedia.co.uk/Windermere-Hotels-Hotel-With-Entertainment.0-0-d5478-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in South Korea](https://www.expedia.co.uk/Destinations-In-South-Korea-Beach-Hotels.0-0-d94-tBeachHotels.Hotel-Filter-Destinations) > > [The Omni Grove Park Inn & Spa](https://www.expedia.co.uk/Asheville-Hotels-The-Omni-Grove-Park-Inn.h438107.Hotel-Information) > > [Antique Apartments - 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