Seasonal outdoor pool
Check availability

Reviews of Novotel Poznan Malta

3 out of 5
Novotel Poznan Malta
Termalna 5, (ex.Warszawska 64/66), Poznan, Greater Poland

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 265 reviews" "
Rating 8 - Good. 118 out of 265 reviews" "
Rating 6 - Okay. 38 out of 265 reviews" "
Rating 4 - Poor. 10 out of 265 reviews" "
Rating 2 - Terrible. 1 out of 265 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Trifon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The cheap rooms doesn't have AC, 4 star hotel, incredible. Friendly staff, nice breakfast, no too expensive 14€, dinner for two in restaurant in Poznan overal
Stayed 1 night in Jul 2023

10/10 Excellent

Trifon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Fine hotel, friendly staff, good breakfast. Huge parking, basic doesn't have AC.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jacek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Milad

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel for a three star
Stayed 1 night in May 2023

6/10 Okay

Lukasz

Liked: Staff & service
Stayed 5 nights in Mar 2023

4/10 Poor

Patryk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Mikolaj

Stayed 3 nights in Nov 2022

10/10 Excellent

Tomasz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2022
Response from Klaudia Michalska on 28 Oct 2022
Szanowny Panie Tomaszu,Bardzo dziękujemy za wystawienie pozytywnej oceny po pobycie w naszym hotelu. Zapraszamy ponownie i mamy nadzieję, że kolejny pobyt będzie tak samo udany jak poprzedni!Szanowny Panie,Jesteśmy bardzo wdzięczni za Pana komentarze dotyczące pobytu w Novotel Poznań Malta. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością.Zapewniam Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana, że Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług.Jeszcze raz dziękujemy za podzielenie się z nami Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni.Z poważaniem,Klaudia MichalskaKoordynator ds. RezerwacjiNovotel Poznań Malta

8/10 Good

Joanna

Stayed 10 nights in Aug 2022
Response from Klaudia Michalska on 28 Oct 2022
Szanowna Pani Joanno,Bardzo dziękuję za wystawienie pozytywnej opinii po pobycie w Novotel Poznań Malta. Zapraszamy ponownie i mamy nadzieję, że kolejny pobyt będzie tak samo udany jak poprzedni.Zapraszamy!Z poważaniem,Klaudia MichalskaKoordynator ds. RezerwacjiNovotel Poznań Malta

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Klaudia Michalska on 29 Mar 2022
Dear Mrs Laurent, Thank you very much for your positive review! We are very glad you had satysfying stay at our hotel. Hope to host you soon again!

10/10 Excellent

Marta

Stayed 3 nights in Oct 2021
Response from Klaudia Michalska on 18 Jan 2022
Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Novotel Poznań Malta

10/10 Excellent

J

Stayed 1 night in Sep 2021

10/10 Excellent

Karol

Liked: Cleanliness, staff & service
Super close to Malta 😊nice food to and very clean, defiantly worth visiting
Stayed 1 night in Aug 2021

6/10 Okay

Andrzej

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ok for a night
I was not told about the extra parking charges when booking, so found that disappointing and what is worse I found two hair in the bathtub. The issue had been resolved and cleaned but still in the current situation I would expect everything to be sparkling clean. My daughter s towel had dirty marks on it so we decided not to use it. Only stayed there as close to Termy. Breakfast was very good though.
Stayed 1 night in Aug 2021

2/10 Terrible

JUSTYNA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Anna on 17 Feb 2021
Dear guest, thank you for sharing with us your comment. Hope to see you again. Warm Regards, Novotel Poznan Malta Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Sadiq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but far away from shops
Novotel is located in a good quiet location. Good in summer but far from town and shops.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and welcoming personnel, keen to help with additional requests.
Stayed 1 night in Sep 2019

10/10 Excellent

Sadiq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, good location
Nice and clean, good location, good breakfast
Stayed 5 nights in Sep 2019

10/10 Excellent

Mariola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was close to a lot of sites. Staff was amazing and we would go back again.
Stayed 2 nights in Jun 2019

6/10 Okay

Alicja, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hit and miss
The hotel standard room looked tiried. Stayed in many Novotel hotels in the past round Europe. This one bit dissapointing. Standard room bed matterace squicky when moved or sit on, child's bed not really comfortable either. Would not say we had a great night sleep. Reception welcoming and breakfast was good, glad that the scrambled eggs are made properly not powdered egg. Very good location if you go to Maltanskie Lake Therma and hotel offers a 20 % discount voucher at reception if asked. Booked for the ease to Therma and as stop over when touring Europe. Quite a distance from the Old town though you will need a taxi approx 7 -10min. Old town is beautiful and plenty of restaurants.
Stayed 1 night in Jan 2019
Response from Sylwia Kaczmarz on 26 Jan 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Poznan Malta. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylwia Kaczmarz Reception

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good if you don’t want to sleep.
The rooms have walls made of paper. Can hear snoring, talking, tv of neighbours etc. Not recommended for business use, or for people who enjoy to sleep. In one night I changed rooms twice at 1am in order to get some peace and quiet. Such a shame, because the food is great and the staff are very friendly and helpful. Rooms are very dated.
Stayed 6 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Poznan
The staff was excellent as was the restaurant
Stayed 1 night in Oct 2018
Response from Novotel Poznan Malta on 8 Nov 2018
Dear Guest, Thank you for the great review of our Staff from the restaurant. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Zespół Novotel Poznań Malta

8/10 Good

michael

good place and good service
Stayed 8 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good family stop over
Great location for families. Zoo and excellent water park next door. 30 minute walk to old town square, or 3 stops on tram.
Stayed 3 nights in Aug 2018
Response from Novotel Poznan Malta team on 8 Nov 2018
Dear Sir, thank you for sharing your opinion with us. We are happy that you enjoyed your stay. Hope to see you in the near future. Best regards, Novotel Poznań Malta

8/10 Good

mon, York UK

Liked: Cleanliness, staff & service
Close to the Malta but very tired hotel
Not all rooms have air condition and it wasn’t info about. In overal hotel not bad but I will not back again
Stayed 2 nights in Aug 2018
Response from Novotel Poznań Malta on 8 Aug 2018
Dear Sir, thank you for sharing your opinion with us. We are deeply sorry but all the rooms have air conditio. We are constantly working on modernizing our facility to improve our services. Best regards, Novotel Poznań Malta team

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality place to stay
I booked the hotel as it was available at a reasonable price and was close to the airport. My evening meal in the restaurant was excellent. The hotel provides a free shuttle service to the airport which is an added bonus. I would most definitely stay there again.
Stayed 6 nights in Jun 2018
Response from Novotel Poznań Malta on 3 Jul 2018
Dear Sir, thank you for sharing your opinion with us. We are glad that you enjoyed your stay. Hope to see you in the future! Best regards, Novotel Poznań Malta team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Novotel Poznań Malta on 15 Jun 2018
Dear Sir/Madam, thank you for sharing your opinion with us. Hope to see you again in the future! Best regards, Novotel Poznań Malta team

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacek
Response from Novotel Poznań Malta on 13 Jun 2018
Szanowny Panie, bardzo dziękujemy za podzielenie się z nami opinią na temat pobytu w Novotel Poznań Malta. Jest nam niezmiernie miło, że jest Pan zadowolony ze swojego pobytu. Zapraszamy ponownie! Z pozdrowieniami , zespół Novotel Poznań Malta

10/10 Excellent

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice place to stay in Poznan
spacious room- even basic one. warm inside with good service
Stayed 1 night in Mar 2018

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Very awesome hotel and staff are really wonderful to their guests and helpful they only have three stars the staff a lone make hotel five stars In the area that as everything shopping to entertainment very good for local transportation
Stayed 6 nights in Aug 2017

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in Poznan
Very clean condition, close to the therms at Lake Malta. Good walk to the new shopping centre in Poznan.

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
I marked service low due to having to wait far too long when we arrived to be served at the restaurant. However the breakfasts and breakfast staff were very good. No Aircon in the room.

6/10 Okay

Daria

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location, needs air-con
The hotel is located just beside the swimming complex Termy Maltańskie. It is also close to the lake, park. The standard was basic, built perhaps 20 years ago. We liked the outdoor swimming pool, as the weather was just made for it. Unfortunately, there is no air-conditioning in rooms. Therefore, we had to keep our window open and were bitten by mosquitoes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good breakfasts and very friendly staff.

8/10 Good

50+, E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff - nice hotel
Was to get to and from the city tram. Nice hotel - nice staff. Breakfast comparatively pricey as not close to other options although fridge in room meant we could buy food in the city and have own in-room breakfast. Nice grounds although should be noted that season for swimming pool is only June to August. However, close to excellent Aquapark which includes several sauna's - take a big towell! Also close to lake / artificial ski slope.

8/10 Good

nataraj, Tirupur India

Disliked: Cleanliness, property conditions & facilities, room comfort
Just ok
Nothing special it is a hotel old but calm

4/10 Poor

traveller, poznan

Liked: Staff & service
offside. to long distance for everything
ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and comfortable. Excellent food. Polite and helpful staff. Good value for money.

10/10 Excellent

Irina, Oxford

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Five stars stay.
Good hotel, friendly staff, nice and comfort rooms. The only one problem-no condition.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to lake.
We stayed at the Hotel for three nights. The hotel is very clean with friendly staff, it is close to lake Malta and thermal baths which is excellent and well worth a visit. I would stay at this hotel again.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - shame about the drilling.
Apart from the drilling waking me up early in the morning it was fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and good value

10/10 Excellent

Rodolfo, Baldwin, N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
This hotel in wonderfully located near the Malta Lake complex. It is splendid for families planning to enjoy the many amenities of the complex. It is also close to the trolley for easy access to the center of town.

6/10 Okay

Hux, Southampton, UK

Liked: Staff & service
Dad and son road trip across Poland
We stayed here for 2 nights. The location is ok, quite close to Poznan centre about 10 minutes on the tram. Its very close to Lake Malta. From the hotel there is a small unkept path out the back across some wasteground. This leads to the new swimming baths Termy which are amazing, could have spent hours in there! There are many pools and slides inside/outside. It's worth remembering all men in Poland wear tight fitting swimshorts not baggy board shorts, they might let you in but you look different to everyone else. From the pool there is a short walk to the lake edge which is long and used for canoe racing. It's a 20 minute walk to the opposite side where there is an "alpine coaster" like a one man bobsleigh run down the hillside, and also a "go-ape" style forest treetop adventure course. There are playgrounds for kids, and café, it is ok to spend a day here in the sun. The hotel itself is standard, with a small pool out the back. The rooms are standard too, clean but nothing very exciting - a fairly cheap place to stay in a great location.

8/10 Good

Allen, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Family trip to Poznan
Nice hotel. However did not have AC. Although a fan was provided it was not enough. Not close to airport or to railway station. Service was good. Staff spoke English and were helpful