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"We had a beautiful room, it was quiet and the staff were exceptionally pleasant and professional."

"Everything was great. Only negative - second elevator never worked which made for some long waits."

"A lovely location with views of the River Bus links to Bath close by Very tidy room perfect for the two of us "

"We really enjoyed our one night stay here. the staff were all very helpful and friendly. Breakfast was very good. The room was beautiful. we managed to park at the hotel for £10 which was great. The hotel itself is really lovely and when we are looking to stay in the area again, I will definitely look to come back. "

"Really lovely property. Enjoyed our stay very much. Staff was lovely, restaurant The Elders was superb. Our bathroom while very nice was showing its age with some of the caulking and the glass shower divider was loose so let some water spill out. Just a bit more attention to detail and the cleaning would have been 5 stars. I would return. Thank you for a lovely stay. "

"Very central lovely hotel"

"Me and my wife enjoyed a lovely stay, it was our second visit. Great gym and club rooms are brilliant "

"Lovely stay, only downside was our bed had broke but once I told reception they sorted us and moved us to another room all within 15mins so amazing service from the man in reception who I didn’t catch his name unfortunately. Breakfast was good"

"We had a wonderful experience at the Gainsborough Bath Spa hotel during a short visit to town. The staff is very friendly and helpful. We had a couples massage during our stay and the spa in the hotel is top notch. The room was gorgeous with high ceilings and a nice separation of spaces. The nightly turndown service was unexpected and appreciated. We pretty much loved everything about this place!"