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Overview of DoubleTree by Hilton Hotel Portland

Photo gallery

Lobby
Indoor pool
Indoor pool
37-inch flat-screen TV with premium TV channels
Hypo-allergenic bedding, in-room safe, blackout curtains

DoubleTree by Hilton Hotel Portland

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMaine Mall1 min walk
    Popular LocationSable Oaks Golf Course17 min walk
    Popular LocationNonesuch River Golf Club3 min drive
    AirportPortland, ME (PWM-Portland Intl. Jetport)8 min drive

Choose dates to view prices

About this area

South Portland

Located in South Portland, DoubleTree by Hilton Hotel Portland is near the airport. The area's natural beauty can be seen at Higgins Beach and Deering Oaks Park, while Maine Military Museum and Thompson's Point are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Scarborough Downs. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Maine Mall - 1 min walk
  • Sable Oaks Golf Course - 17 min walk
  • Nonesuch River Golf Club - 3 min drive
  • Twin Falls Golf Club - 6 min drive
  • Maine Military Museum - 6 min drive

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • Blue Wave Grille — 1 min walk
  • LongHorn Steakhouse - 3 min walk
  • UNO - 5 min walk
  • Panera Bread - 10 min walk
  • Romano's Macaroni Grill - 10 min walk

About this property

DoubleTree by Hilton Hotel Portland

3.5-star hotel, walk to Maine Mall
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 220 rooms offer free WiFi, room service and flat-screen TVs. Free weekday newspapers, hairdryers and safes are among the other amenities that guests will find.
DoubleTree by Hilton Hotel Portland offers 220 forms of air-conditioned accommodation with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 11.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats welcome
Up to 75 lbs/34 kg
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 415 out of 966 reviews
5 - Excellent 43%
Rating 4 - Good. 346 out of 966 reviews
4 - Good 36%
Rating 3 - Okay. 122 out of 966 reviews
3 - Okay 13%
Rating 2 - Poor. 60 out of 966 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 966 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend anyone to go here.
Stayed 1 night in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fun time
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the room was clean and smelled great. I am completely satisfied
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very nice but the breakfast wasnt the best
Stayed 2 nights in Apr 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I selected this hotel based on Hilton’s reputation and its written promise. “Our promise to you is to deliver the same level of reliable and friendly service you’d expect from Hilton, but with the added confidence of industry-leading hygiene practices created to keep you safe.“ Imagine my surprise when we arrived to find over 16 issues with the room Including: a dirty shirt in the drawer, urine on the side of the toilet, soiled hand marks on the bathroom door and hair shavings in the sink to name but a few. They did have outstanding customer service and sent someone to clean the room.
Stayed 1 night in Apr 2021