TERRIBLE!! This stay was unacceptable and falsely advertised. We arrived at 10pm during a July 4th heatwave, after notifying the host 2 hours before the late arrival, and found the small upstairs room at 94 degrees while the rest of the house was 75. The AC was off, the door shut, and the unit blew warm air for 45 minutes without cooling. The listing was misleading—described as a 1bd/1bth, but actually just a bedroom in someone’s home, which we only learned from the entry instructions. We booked for two people, but our child’s power was out and she came with us; we even discussed notifying the host and paying extra, which their Ring doorbell would have recorded. I requested a refund the next morning, but the host ignored messages and later refused through VRBO, citing the extra person and claiming we should have contacted them at 10:45pm to fix the temperature, which logic dictates could not be fixed in any reasonable amount of time. The reasonable thing would have been to turn on air the day of our arrival to make it comfortable or refund our money because they failed to provide a comfortable space. This is literally the first bad review I have ever written. I always give people the chance to make something right and most people choose to do the right thing that was not the case here.