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It was nothing terrible or special. The property is quite dated. It is in a convenient location for my business needs. Price seems high for location.
Patrick
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Dear Patrick,Thank you for taking the time to share your recent experience with us. We want to assure you that we do offer a range of room options to cater to varying preferences and price points. In the future, we recommend exploring our more budget-friendly room categories, which provide excellent value without compromising on quality and comfort. Our team would be more than happy to assist you in finding the perfect option for your next visit.
Terrible internet service. Unusable. We’ve stayed here a number of times. The poor internet has driven us away. We will never stay here again.
Helen
Stayed 2 nights in Sep 2023
Response from Veronica on 10 Oct 2023
Dear Helen,We're deeply saddened to read that you were disappointed. It's disheartening to think we may have lost you as a valued guest, and we genuinely regret that you were inconvenienced.Reliable internet connectivity is a fundamental expectation for modern travelers, and we're committed to providing the best experience possible by continuously monitoring and enhancing our network. Your feedback is crucial to us, and we assure you that we're actively investigating the underlying cause of your troubles.
The folks were very friendly and the room was immaculate. Our only complaint was a very noisy air conditioner. (It was so late when we realized the problem, we just turned it off which made our night uncomfortable.) But except for that issue it we were pleased with our stay.
Christine
Stayed 1 night in Jun 2023
Response from Veronica on 25 Jul 2023
Thank you for sharing your feedback with us. We are thrilled to hear that you found our staff friendly and the room immaculate during your stay. Providing a pleasant and comfortable experience for our guests is our top priority.We sincerely apologize for the inconvenience caused by the noisy air conditioner. Your feedback is valuable to us, and we will address this matter promptly to ensure that all our guests enjoy a peaceful and restful night's sleep.Despite this issue, we are pleased that you were overall satisfied with your stay. We truly appreciate your understanding, and we look forward to welcoming you back for a more enjoyable experience.If you have any further concerns or if there's anything we can do to enhance your future visits, please don't hesitate to reach out to us.
The room and property was super clean. I also loved the lake, we really enjoyed watching the ducks and the activities around the lake.
Heather A
Stayed 2 nights in Jun 2023
Response from Veronica on 25 Jul 2023
Thank you for the "quacktastic" review! We're absolutely thrilled that you enjoyed your stay. The ducks are already looking forward to your return, and so are we!
Great hotel right on the water. Older and the entire building is a bit dated but a comfortable and quiet stay nonetheless with great service and friendly front desk personnel. The Brix restaurant was really great as well.
The service was fabulous! The room was clean and comfortable. I especially appreciate the hotel staff's graciousness considering my many cancel flights and uncertainty, and additionally, my ADA-related needs. they went above and beyond to accommodate my situation. Thank you very much!