Port St Mary Holidays from £237

A great stay and a lovely host The host was a lovely lady who treats the guest amazingly

The opel express was very clean and the breakfast very good with plenty of choice the room had excellent amenities provided ,with a kettle in room and tea coffee and water topped up daily, only saw staff at breakfast and checkout, it was self check in with key to room left in a safe, the room did have a ceiling fan which was very noisy and could only use with the light on, I was there during a very hot period so not much comfort throughout the night, the view from the room was not good looking out to the side of another building it didn’t feel very private as windows looking straight in, maybe nets could give it some privacy, the location was fantastic on the promenade with a bus stop across the road.

Five star view. Would be great apartment if it were cleaned and maintained.

Great accommodation in a really nice location with plenty of eateries to pick from. The room was clean and really well equipped. Really easy access and staff are very helpful/friendly

The management of this hotel seem to be under the impression that adding "boutique" to the name is sufficient to give it a veneer of quality. Unfortunately the name is where that veneer abruptly & catastrophically ends. I’ll start with the 1 positive - the staff were all fine – no issues there. The hotel itself is dilapidated and old - water dripping from the ceiling in the bar, signs hanging off walls, carpet that ends 2" short of the wall, but the real joy begins when you go upstairs. The room, although large, is sparse - not a single picture on the wall or redeeming "design' feature to be found - unless of course 'feature' includes mold around the bath and broken tiles, urine-soaked mattresses, broken furniture, painted-over damp on the walls, and various stains and filth too numerous to mention. A 'full-length' mirror in the room - presumably sourced from an abandoned shoe store - was great if you wanted to know how your feet looked before you left the room, but useful for little else. The 2 safes in the main wardrobe (surrounded by hotel trash) are presumably to reassure the undoubtedly well-heeled guests at this prestigious property that their numerous valuables will be secure. Even more hilariously - I assume in a pathetic attempt to justify the 'boutique' nomenclature of the hotel – guests are spoiled with 2 threadbare bathrobes, but –having seen the mattress –we decided to forego use. Overall, management is must be either indifferent or incompetent. AVOID!