Title: Best Western Palace Hotel & Casino Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Palace Hotel & Casino Beachfront, with indoor pool ![On the beach](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/c989b066.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/f5370cc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/62cfdf90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/b26eaa59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/95195d17.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Palace Hotel & Casino sits oceanside, offering relaxation and entertainment. Unwind at the spa, try your luck at the casino, or enjoy breakfast with sea views. The property includes an indoor pool and business center, with staff ensuring a comfortable stay. 7.4 Good ## Popular amenities - - - - - Hot tub - Bar £67 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/8b1ede32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.2 Good 15 reviews ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 161 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/0d26445d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 7.4 Good 9 reviews ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 161 sq ft - Sleeps 2 - 2 Single Beds ![Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/e86af073.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, Sea View 7.6 Good 14 reviews ### Highlights Heating Connecting rooms available Free cots/infant beds LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/f64f3f87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking, Sea View 8.0 Very good 9 reviews ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - Sea view - Sleeps 2 - 2 Single Beds ![Deluxe Room, 1 King Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/d1d4c572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Sea View 7.8 Good 11 reviews ### Highlights Heating Connecting rooms available LED TV Sofa bed Private bathroom Hairdryer Shower/bath combination Electric kettle - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/8b1ede32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 172 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouglas-Hotels-Best-Western-Palace-Hotel-Casino.h436265.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouglas-Hotels-Best-Western-Palace-Hotel-Casino.h436265.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.16251%2C-4.47153&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A4YhOXpr6mIm0-gVJT6kPxFN2hQ=) Central Promenade, Douglas, England, IM2 4NA #### What's nearby - Douglas Beach - 1 min walk - 0.1 miles - Palace Casino - 1 min walk - 0.1 miles - Gaiety Theatre - 13 min walk - 0.7 miles - Tynwald - 19 min walk - 1.0 mile - Manx Museum - 19 min walk - 1.0 mile #### Getting around - Douglas Ferry Station - 7 min drive - Snaefell Mountain Railway Bungalow Station - 13 min drive - Isle of Man (IOM) - 23 min drive #### Restaurants - ‪Frank Matcham’s - ‬11 min walk - ‪Sam Webbs - ‬13 min walk - ‪Cafe Villa - ‬11 min walk - ‪Marmaris - ‬9 min walk - ‪Sir Norman's (Encore) - ‬12 min walk ## About this property ### Best Western Palace Hotel & Casino Upscale hotel by the sea Take advantage of a casino, dry cleaning/laundry services and a bar at Best Western Palace Hotel & Casino. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. In addition to a health club and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and a computer station - A banquet hall, wedding services and a front desk safe - A TV in reception, luggage storage and a lift - Guest reviews say great things about the helpful staff Room features All 133 rooms feature comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - LED TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/580000/578800/578732/273118cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Empress Hotel Douglas - Breakfast included - Free WiFi - Restaurant - Business services 8.4 Very good 844 reviews £82 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=578732&PinnedHotelID=578732&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1170000/1161100/1161036/5702c889.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Claremont Douglas - Breakfast included - Free WiFi - Restaurant - Business services 8.8 Excellent 391 reviews £92 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1161036&PinnedHotelID=1161036&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23100/23078/50e047e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sefton Douglas - Pool - Free WiFi - Restaurant - Gym 8.4 Very good 563 reviews £100 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=23078&PinnedHotelID=23078&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/40000000/39020000/39018400/39018354/eaa30f94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regency Hotel Douglas - Free WiFi - Restaurant - Breakfast available - Business services 9.0 Wonderful 58 reviews £92 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=39018354&PinnedHotelID=39018354&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/27000000/26890000/26885900/26885825/3525d1f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### COMIS Hotel & Golf Resort Mount Murray - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 194 reviews £104 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=26885825&PinnedHotelID=26885825&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double or Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11900000/11899400/11899353/28d4cdac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ellan Vannin Hotel Douglas - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.4 Very good 70 reviews £69 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=11899353&PinnedHotelID=11899353&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116600000/116592000/116591975/94a5e39d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Opul Boutique Douglas - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 8.2 Very good 20 reviews £62 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=116591975&PinnedHotelID=116591975&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/45000000/44350000/44341700/44341654/17d37aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penta Hotel Douglas - Free WiFi - Laundry - Housekeeping 8.8 Excellent 65 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=44341654&PinnedHotelID=44341654&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Ensuite | 1 bedroom](https://images.trvl-media.com/lodging/3000000/2870000/2862700/2862603/2c6d404b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HQ Bar & Restaurant Douglas - Free WiFi - Restaurant - Tennis court - Breakfast available 8.6 Excellent 316 reviews £100 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2862603&PinnedHotelID=2862603&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Sea View | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113620000/113611800/113611795/7f94fc9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kings' House Douglas - Pet-friendly - Free WiFi - Breakfast available - Housekeeping 10 Exceptional 14 reviews £67 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=113611795&PinnedHotelID=113611795&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 4 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 12.95 per person - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Paragon Restaurant ### Things to do - Casino - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - On the beach - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Built in 1965 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Connecting rooms available - Desk - Heating - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 12.95 per person - Self-parking fee: GBP 4 per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as BEST WESTERN Palace Casino BEST WESTERN Palace Casino Douglas BEST WESTERN Palace Hotel BEST WESTERN Palace Hotel & Casino BEST WESTERN Palace Hotel & Casino Douglas BEST WESTERN Palace Hotel Casino BEST WESTERN Palace Hotel & Casino Isle Of Man/Douglas Best Western Palace Hotel And Casino Best Western Palace Hotel Douglas Best Western & Casino Douglas Best Western Palace Hotel Casino Douglas Best Western Palace Hotel & Casino Hotel Best Western Palace Hotel & Casino Douglas Best Western Palace Hotel & Casino Hotel Douglas ## Frequently asked questions ### Does Best Western Palace Hotel & Casino have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Best Western Palace Hotel & Casino? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Palace Hotel & Casino on 1 Nov 2025 start from £66.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Douglas-Hotels-Best-Western-Palace-Hotel-Casino.h436265.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Palace Hotel & Casino pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Best Western Palace Hotel & Casino? > Self-parking is available for GBP 4 per day. ### What time is check-in at Best Western Palace Hotel & Casino? > Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Best Western Palace Hotel & Casino? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Where is Best Western Palace Hotel & Casino located? > Nestled on the beach, this Douglas hotel is within a 5-minute walk of Douglas Beach and Palace Casino. Douglas Bay Horse Tramway and Gaiety Theatre are also within 15 minutes. Douglas Ferry Station is 22 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Palace Hotel & Casino Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 7.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 197 8 - Good 358 6 - Okay 244 4 - Poor 85 2 - Terrible 36 ### 8/10 Good #### Paul 18 Oct 2025 Liked: Cleanliness, staff & service A pleasant stay ##### Paul Stayed 3 nights in Oct 2025 ### 8/10 Good #### Raymond 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel fantastic Seaview room good restaurant and breakfast operations easy on site parking ##### Raymond Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Robert 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel ##### Robert Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Lloyd 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Excellent amenities ##### Lloyd Stayed 1 night in Jul 2025 ### 8/10 Good #### Catherine 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The rooms were very much in need of a make over but thd staff are lovely and its faciilties and restaurant were fantastic. There is a lovely pool and good gym. The view from the rooms are amazing and in a great loction all round ##### Catherine Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Mr Nigel 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Exactly what we wanted plenty to do and good food ##### Mr Nigel Stayed 4 nights in May 2025 ### 8/10 Good #### Peter 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities see ratings ##### Peter Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Eileen Denise 7 Aug 2025 Liked: Cleanliness, staff & service, amenities The outside of the building and reception are a bit dated, but the the bedrooms and sea views are amazing, the dining rooms are so very modern and the food was amazing, also the Chinese restaurant again with seaviwes, I loved the swimming pool, so slick. We used the casino, bingo and the slots, everything you need in one building defo booking again ##### Eileen Denise Stayed 3 nights in Jul 2025 ### 8/10 Good #### Ian 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thought it was a very enjoyable stay, shame it's getting a bit scuffed up now (through use though), however the staff were superb, swimming pool was good, changing area being worked on. No problem, other spa facilities are good. Food was very nice and restaurant was very good. The only other thing I would say is the air-conditioning was a bit too cold, but it worked very well! ##### Ian Stayed 5 nights in Aug 2025 ### 8/10 Good #### christine 30 May 2025 Liked: Amenities, property conditions & facilities Nice situated property, enjoyed swimming pool, ##### christine Stayed 2 nights in May 2025 ### 10/10 Excellent #### John Eddward 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff friendly and helpful. Room cleaned often ##### John Eddward Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Marcus 29 Jul 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Hot and dated accommodation. The whole building and surrounding facilities need a revamp ##### Marcus Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Cynthia 29 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The whole hotel needs a major renovation ##### Cynthia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Shaun 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We liked the room but we would have liked it more if it had been at the front for our fiftieth, we know you are doing the place up and yes the carpets do need changed overall we enjoyed our stay. Thank you ##### Shaun Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Garry 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the whole experience staff were brilliant all of them ##### Garry Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Darcy 29 Aug 2025 Liked: Cleanliness The location and view were great! Housekeeping wasn't that great and the front desk person was not that friendly (compared to the locals of the island) - we brought our 6 year old grandson to the pool and on the 3rd time they told us that he wasn't allowed, only the 2 registered guests are allowed - so that was kind of upsetting since we didn't see any literature saying that. There is no air in the room unless you open the slider, but kind of stuffy at night when we lock them. ##### Darcy Stayed 9 nights in Aug 2025 ### 8/10 Good #### Verified traveller 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Shabby from outside noise most of night from fans at back of hotel Bar is modern Breakfast self service plenty of choice Pool and spa area well kept was lovey till 6 boys came in jumping in the pool jumping on each other and screaming echoed round the whole area no adult supervision prob about 10 yrs old ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Michelle 20 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience ##### Michelle Stayed 1 night in Jul 2025 ### 6/10 Okay #### Dondra 13 Aug 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Staff didn’t seem to be informed about food options. Mainly about room service for good. We were told different info from different staff at front desk. ##### Dondra Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Patricia 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Nice stay, the hotel was not that easy to navigate but got the hang of it, staff helpful with on site restaurants/bar/casino. Comfortable beds, everything you need in the room. The only thing I could say negative about this hotel was the well worn carpets, otherwise a great base for tripping about with a really good breakfast & we had a evening meal there which was delicious & good value))) ##### Patricia Stayed 3 nights in May 2025 ### 2/10 Terrible #### John 18 Jul 2025 Disliked: Staff & service, amenities, property conditions & facilities The web site does not show how outdated the hotel is, a major overhaul and upgrade required ##### John Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jamie 3 Jun 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating. ##### Jamie Stayed 1 night in May 2025 ### 10/10 Excellent #### Gregory 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities a ##### Gregory Stayed 3 nights in Jul 2025 ### 8/10 Good #### Harsh 26 Apr 2025 Liked: Cleanliness, staff & service, room comfort It was good. ##### Harsh Stayed 3 nights in Apr 2025 ### 8/10 Good #### Douglas 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Whilst it may feel a little dated and can be a little noisy in the evening, the facilities are good, and well kept. The beds were firm but comfortable and the pool & spa were very enjoyable. It’s also well positioned over the bay and within easy walk of the heart of Douglas. ##### Douglas Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Insignia Hotel Brooklyn, an Ascend Collection Hotel](https://www.expedia.co.uk/New-York-Hotels-Insignia-Hotel.h20392609.Hotel-Information) > > [B&B Market Harborough](https://www.expedia.co.uk/Market-Harborough-Bed-And-Breakfasts.d5636-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Shannon](https://www.expedia.co.uk/Shannon-Hotels.d3229.Travel-Guide-Hotels) > > [4 Star Hotels in Downpatrick](https://www.expedia.co.uk/4Star-Downpatrick-Hotels.s40-0-d182715.Travel-Guide-Filter-Hotels) > > [Hotels with Pool in Marseille](https://www.expedia.co.uk/Marseille-Hotels-Hotels-With-Pool.0-0-d179895-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Hotel Club Es Talaial](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-ES-TALAIAL-HOTEL.h42080334.Hotel-Information) > > [Pula Suites Boutique Resort](https://www.expedia.co.uk/Son-Servera-Hotels-Pula-Suites-Boutique-Resort.h662498.Hotel-Information) > > [VillageHotels Hotels in Farnborough](https://www.expedia.co.uk/Farnborough-Hotels-Village-Hotels.0-0-d7232--bVillageHotels.Travel-Guide-Filter-Hotels) > > [Charming Bellagio Boutique Hotel](https://www.expedia.co.uk/Bellagio-Hotels-Charming-Bellagio-Boutique-Hotel.h23954164.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [Wyndham Sea Pearl Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Sea-Pearl-Resort-Phuket.h3773183.Hotel-Information) > > [TravelodgeUK Hotels in Shoreditch](https://www.expedia.co.uk/Shoreditch-London-Hotels-Travelodge-UK.0-n179542-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotel Best Los Angeles](https://www.expedia.co.uk/Salou-Hotels-Hotel-Best-Los-Angeles.h1637600.Hotel-Information) > > [Trevi Collection Hotel - Trevi Hotels Group](https://www.expedia.co.uk/Rome-Hotels-Trevi-Collection-Hotel.h4004976.Hotel-Information) > > [Eklo Hotels Lille](https://www.expedia.co.uk/Lille-Hotels-Eklo-Hotels-Lille.h19015431.Hotel-Information) > > [NH Roma Villa Carpegna](https://www.expedia.co.uk/Rome-Hotels-NH-Roma-Villa-Carpegna.h660876.Hotel-Information) > > [Luxury villa with private infinity pool and jacuzzi within 80metres of the sea](https://www.expedia.co.uk/Kas-Hotels-Luxury-Villa-With-Private-Infinity-Pool-And-Jacuzzi-Within-80metres-Of-The-Sea.h29762746.Hotel-Information) > > [Oakhill Apartments Edinburgh (Ltd)](https://www.expedia.co.uk/Edinburgh-Hotels-Oakhill-Apartments-Edinburgh.h3234968.Hotel-Information) > > [The Aberdeen Altens Hotel](https://www.expedia.co.uk/Aberdeen-Hotels-The-Aberdeen-Altens-Hotel.h14514.Hotel-Information) > > [5 Star Hotels in Shirebrook](https://www.expedia.co.uk/5Star-Shirebrook-Hotels.s50-0-d3000367196.Travel-Guide-Filter-Hotels) > > [Kalinago Beach Resort](https://www.expedia.co.uk/St-Georges-Hotels-Kalinago-Beach-Resort.h3509552.Hotel-Information) ### Flights > [Flights from Timi (PFO) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/pfo/brs/paphos-to-bristol) > > [Flights from London (LHR) to Charmeil (VHY)](https://www.expedia.co.uk/lp/flights/lhr/vhy/london-to-vichy) > > [Flights from Paisley (GLA) to Turin (TRN)](https://www.expedia.co.uk/lp/flights/gla/trn/glasgow-to-turin) ### Cars > [Car hire in Eastleigh](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Eastleigh.d4631.Car-Hire-Guide) ### Packages > [San Teodoro Holidays](https://www.expedia.co.uk/San-Teodoro.d6047947.Holidays-City-Breaks) > > [Peter Harrison Planetarium](https://www.expedia.co.uk/Peter-Harrison-Planetarium-Greenwich.d553248621532491928.Attraction) > > [Herceg Novi Holidays](https://www.expedia.co.uk/Herceg-Novi.d6051840.Holidays-City-Breaks)