Title: Best Western Palace Hotel & Casino Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=436265&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Palace Hotel & Casino Guests start their day with a refreshing swim in the sunlit pool or enjoy peaceful ocean views from two restaurants, with attentive staff always ready to help. ## Photo gallery for Best Western Palace Hotel & Casino ![2 restaurants, breakfast served - Best Western Palace Hotel & Casino (Douglas)](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/f5370cc2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Best Western Palace Hotel & Casino (Douglas)](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/95195d17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Best Western Palace Hotel & Casino (Douglas)](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/6ba72620.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi - Best Western Palace Hotel & Casino (Douglas)](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/e86af073.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Best Western Palace Hotel & Casino (Douglas)](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/92a1f16e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Palace Hotel & Casino sits oceanside, offering relaxation and entertainment. Unwind at the spa, try your luck at the casino, or enjoy breakfast with sea views. The property includes an indoor pool and business center, with staff ensuring a comfortable stay. ## Reviews 7.4 Good ## Popular amenities - Hot tub - Free Wi-Fi - Gym £63 includes taxes & fees 29 Jan - 30 Jan ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/8b1ede32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.4 Good 17 reviews ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/0d26445d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 7.4 Good 9 reviews ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View ![Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/e86af073.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, Sea View 7.6 Good 14 reviews ### Highlights Heating Connecting rooms available Free cots/infant beds LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View ![Standard Room, 2 Single Beds, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/f64f3f87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking, Sea View 8.0 Very good 9 reviews ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - Sleeps 2 - 2 Single Beds - Sea view ### View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View ![Deluxe Room, 1 King Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/d1d4c572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Sea View 7.8 Good 11 reviews ### Highlights Heating Connecting rooms available LED TV Sofa bed - double Private bathroom Hairdryer Shower/bath combination Electric kettle - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed, Non Smoking ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/440000/436300/436265/8b1ede32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking ### Highlights Heating Connecting rooms available LED TV Private bathroom Hairdryer Shower/bath combination Electric kettle Coffee/tea maker - 172 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouglas-Hotels-Best-Western-Palace-Hotel-Casino.h436265.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouglas-Hotels-Best-Western-Palace-Hotel-Casino.h436265.Hotel-Information) ## About the area Located in Douglas, Best Western Palace Hotel & Casino is on the beach. Gaiety Theatre and Manx Museum are cultural highlights, and some of the area's activities can be experienced at Douglas Bay Horse Tramway and Castletown Golf Links. Curraghs Wildlife Park and Milntown House are also worth visiting. [Visit our Douglas travel guide](https://www.expedia.co.uk/Douglas.dx4307) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.16253%2C-4.47151&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T6HUVtlw_xrTPwjlEE1U-5vc9iE=) Central Promenade, Douglas, England, IM2 4NA ### What's nearby - ![M5A8EJ The town and port of Douglas, Isle of Man](https://images.trvl-media.com/place/6087937/d24e5c98-24ca-460a-9d55-c9b67b228e2b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tynwald 19 min walk \- 1.0 mile - Douglas Beach 1 min walk \- 0.0 miles - Palace Casino 1 min walk \- 0.1 miles - Gaiety Theatre 13 min walk \- 0.7 miles - Manx Museum 19 min walk \- 1.0 mile ### Getting around - Douglas Ferry Station 9 min drive - Snaefell Mountain Railway Bungalow Station 13 min drive - Isle of Man (IOM) 23 min drive ### Restaurants - Jaks Bar & Steakhouse 15 min walk - Terrace Chippy & Diner 17 min walk - Frank Matcham’s 11 min walk - The Woodbourne 19 min walk - Henderson & Glass 15 min walk ## About this property ### Best Western Palace Hotel & Casino Upscale hotel by the sea Take advantage of a casino, dry cleaning/laundry services and a bar at Best Western Palace Hotel & Casino. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. In addition to a health club and a business centre, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers - A lift, a front desk safe and meeting rooms - A computer station, luggage storage and ATM/banking services - Guest reviews say great things about the helpful staff Room features All 133 rooms feature comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - LED TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Panoramic Penthouse, Sea View | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/580000/578800/578732/8a2dec8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Empress Hotel Douglas - Free Wi-Fi - Restaurant - Breakfast available - Business services 8.4 Very good 857 reviews £63 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=578732&PinnedHotelID=578732&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116600000/116592000/116591975/94a5e39d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Opul Boutique Douglas - Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 8.8 Excellent 30 reviews £67 includes taxes & fees 29 Jan - 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Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.4 Very good 73 reviews £62 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=11899353&PinnedHotelID=11899353&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/45000000/44350000/44341700/44341654/17d37aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penta Hotel Douglas - Free Wi-Fi - Laundry room - Housekeeping 8.8 Excellent 65 reviews £70 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=44341654&PinnedHotelID=44341654&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/2000000/1170000/1161100/1161036/fb46f2bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Claremont Douglas - Breakfast included - Free Wi-Fi - Restaurant - Business services 8.8 Excellent 406 reviews £100 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=1161036&PinnedHotelID=1161036&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/114000000/113620000/113611800/113611795/1fddfe9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kings' House Douglas - Pet-friendly - Free Wi-Fi - Breakfast available - Housekeeping 10 Exceptional 17 reviews £62 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=113611795&PinnedHotelID=113611795&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2870000/2862700/2862603/0ddf5fb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HQ Bar & Restaurant Douglas - Free Wi-Fi - Restaurant - Tennis court - Breakfast available 8.6 Excellent 317 reviews £95 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2862603&PinnedHotelID=2862603&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room - 1st Floor | Premium bedding, desk, iron/ironing board, free wired Internet](https://images.trvl-media.com/lodging/27000000/26350000/26340700/26340655/dc5a3802.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Opul Express Douglas - Breakfast included - Free Wi-Fi - Housekeeping 9.6 Exceptional 28 reviews £76 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=26340655&PinnedHotelID=26340655&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=436265&PinnedHotelID=436265&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=436265,578732,116591975,23078,39018354) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 4 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 12.95 per person - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Paragon Restaurant ### Things to do - Casino - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - On the beach - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Built in 1965 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Connecting rooms available - Desk - Heating - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 12.95 per person - Self-parking fee: GBP 4 per day - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as BEST WESTERN Palace Casino BEST WESTERN Palace Casino Douglas BEST WESTERN Palace Hotel BEST WESTERN Palace Hotel & Casino BEST WESTERN Palace Hotel & Casino Douglas BEST WESTERN Palace Hotel Casino BEST WESTERN Palace Hotel & Casino Isle Of Man/Douglas Best Western Palace Hotel And Casino Best Western Palace Hotel Douglas Best Western & Casino Douglas Best Western Palace Hotel Casino Douglas Best Western Palace Hotel & Casino Hotel Best Western Palace Hotel & Casino Douglas Best Western Palace Hotel & Casino Hotel Douglas ## Frequently asked questions ### Does Best Western Palace Hotel & Casino have a pool? ### How much does it cost to stay at Best Western Palace Hotel & Casino? ### Is Best Western Palace Hotel & Casino pet-friendly? ### How much is parking at Best Western Palace Hotel & Casino? ### What time is check-in at Best Western Palace Hotel & Casino? ### What time is check-out at Best Western Palace Hotel & Casino? ### Where is Best Western Palace Hotel & Casino located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Palace Hotel & Casino Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 202 8 - Good 363 6 - Okay 246 4 - Poor 87 2 - Terrible 36 ## Reviews ### 8/10 Good #### Raymond 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel fantastic Seaview room good restaurant and breakfast operations easy on site parking ##### Raymond Stayed 4 nights in Sep 2025 ### 8/10 Good #### Nigel 15 Dec 2025 Liked: Cleanliness, amenities Good stay, clean room, courteous staff. Tired entrance from the front gives a poor first impression. ##### Nigel Stayed 1 night in Dec 2025 ### 8/10 Good #### Phillip 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Did not have breakfast Staff very good and helpful Room clean but they are in need of complete refurbishment Evening meal very good ##### Phillip Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Hannah 3 Oct 2025 Liked: Staff & service Very dated, rooms small. staff lovely, pool nice. Breakfast very good value ##### Hannah Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lloyd 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Excellent amenities ##### Lloyd Stayed 1 night in Jul 2025 ### 8/10 Good #### christine 30 May 2025 Liked: Amenities, property conditions & facilities Nice situated property, enjoyed swimming pool, ##### christine Stayed 2 nights in May 2025 ### 6/10 Okay #### Paul 29 Sept 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Very dated & could do with being knocked down, more of a motel than a hotel. Room very clean just old fashioned, reception staff all friendly. Room noisy due to being just above the main extraction system for I suspect the kitchens. ##### Paul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Paul 20 Nov 2024 Liked: Staff & service, room comfort Hotel price was good, staff were excellent ##### Paul Stayed 2 nights in Nov 2024 ### 6/10 Okay #### SOHAIL 27 Sept 2025 Disliked: Property conditions & facilities The room was clean and comfortable . The hotel needs a make over. It's need modernising and a refurb. The breakfast staff lovely as they are are over whelmed who large parties are in . You need more staff . We had dinne run the restaurant one night. Service and food were very nice and good value for money. ##### SOHAIL Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### John Eddward 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff friendly and helpful. Room cleaned often ##### John Eddward Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Garry 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the whole experience staff were brilliant all of them ##### Garry Stayed 3 nights in Apr 2025 ### 8/10 Good #### Sue 18 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and comfortable room ##### Sue Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Gareth 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good hotel with great facilities enjoyed my stayband will definitely stay again next time. ##### Gareth Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Patricia 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Nice stay, the hotel was not that easy to navigate but got the hang of it, staff helpful with on site restaurants/bar/casino. Comfortable beds, everything you need in the room. The only thing I could say negative about this hotel was the well worn carpets, otherwise a great base for tripping about with a really good breakfast & we had a evening meal there which was delicious & good value))) ##### Patricia Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jeff 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hotel with great sea views ##### Jeff Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Kenny 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideally located ##### Kenny Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Fintan 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel, a bit dated in parts but still very good. Food was good, rooms clean and staff very friendly and helpful ##### Fintan Stayed 2 nights in Sep 2024 ### 8/10 Good #### Verified traveller 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Shabby from outside noise most of night from fans at back of hotel Bar is modern Breakfast self service plenty of choice Pool and spa area well kept was lovey till 6 boys came in jumping in the pool jumping on each other and screaming echoed round the whole area no adult supervision prob about 10 yrs old ##### Verified traveller Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Jamie 3 Jun 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating. ##### Jamie Stayed 1 night in May 2025 ### 4/10 Poor #### Michelle 20 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience ##### Michelle Stayed 1 night in Jul 2025 ### 8/10 Good #### Roisin 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Staff are so lovely at this hotel and breakfast is amazing, plenty of variety. The room was comfortable. ##### Roisin Stayed 4 nights in Jul 2024 ### 8/10 Good #### Douglas 19 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Whilst it may feel a little dated and can be a little noisy in the evening, the facilities are good, and well kept. The beds were firm but comfortable and the pool & spa were very enjoyable. It’s also well positioned over the bay and within easy walk of the heart of Douglas. ##### Douglas Stayed 2 nights in Mar 2025 ### 8/10 Good #### Sarah 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I appreciated that this hotel was a walkable distance from a handful of things to do, like shopping and the Manx museum. I also appreciated that they had a well kept pool and on the facilities. ##### Sarah Stayed 4 nights in Nov 2024 ### 8/10 Good #### Arkan 21 Apr 2024 Liked: Cleanliness, staff & service Very nice and convenience hotel , very friendly staff, really happy with this hotel 😎 ##### Arkan Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Mike 17 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent spa and restaurant. Great sea views ##### Mike Stayed 3 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Ratchaprasong](https://www.expedia.co.uk/Ratchaprasong-Bangkok-Hotels.0-n6185331-0.Travel-Guide-Filter-Hotels) > > [Aaraya London](https://www.expedia.co.uk/London-Hotels-Aaraya-London.h888413.Hotel-Information) > > [Hotels with Gym in Puerto de Pollensa](https://www.expedia.co.uk/Puerto-De-Pollensa-Hotels-Hotel-With-Gym.0-0-d4301-thotelwithgym.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Tivat](https://www.expedia.co.uk/Tivat-Hotels-Waterpark-Hotel.0-0-d10059-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Hotels with Early Check-in in Macau SAR](https://www.expedia.co.uk/Destinations-In-Macau-SAR-Hotel-With-Early-Check-In.0-0-d104-thotelwithearlycheckin.Hotel-Filter-Destinations) > > [Bayhouse](https://www.expedia.co.uk/Scarborough-Hotels-Bayhouse.h6343995.Hotel-Information) > > [Hotels in Four Marks](https://www.expedia.co.uk/Four-Marks-Hotels.d6048770.Travel-Guide-Hotels) > > [Hotels in Leigh-on-Sea](https://www.expedia.co.uk/Leigh-On-Sea-Hotels.d6358945.Travel-Guide-Hotels) > > [Hotels near Kirkby Station](https://www.expedia.co.uk/Kirkby-Station-Hotels.d553248634572326458.Travel-Guide-Hotels) > > [Caravan Parks Spilsby](https://www.expedia.co.uk/Spilsby-Caravan-Parks.d6143813-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels with Waterpark in Palm Jumeirah](https://www.expedia.co.uk/Palm-Jumeirah-Dubai-Hotels-Waterpark-Hotel.0-n6085142-0-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Apartments Canada Water Station](https://www.expedia.co.uk/Canada-Water-Station-Apartments.d6146133-aaApartments.Travel-Guide-Accommodation) > > [B&B Colchester](https://www.expedia.co.uk/Colchester-Bed-And-Breakfasts.d4609-aaBedAndBreakfasts.Travel-Guide-Accommodation) ### Flights > [Flights from Palma de Mallorca (PMI) to Boston (BOS)](https://www.expedia.co.uk/lp/flights/pmi/bos/palma-de-mallorca-to-boston) > > [Flights from Abingdon, VA (VJI-Virginia Highlands) to London (LON-All Airports)](https://www.expedia.co.uk/lp/flights/vji/lon/abingdon-to-london) > > [Flights from Melbourne (MEL) to Sa Khu (HKT)](https://www.expedia.co.uk/lp/flights/mel/hkt/melbourne-to-phuket) ### Cars > [Goldcar Rental Destinations In Europe](https://www.expedia.co.uk/Goldcar-Rental-Destinations-In-Europe.d6022967-c1022.Car-Rental-Destination-Suppliers) ### Packages > [Montana Holidays](https://www.expedia.co.uk/Montana.d228.Holidays-City-Breaks) ### General > [Visit Alford](https://www.expedia.co.uk/Alford.dx6025789) > > [Visit Le Barcares](https://www.expedia.co.uk/Le-Barcares.dx6034788) ---