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Hotel La Plazuela

4.0 star property
Travelers enjoy peaceful surroundings with attentive concierge service at this tranquil property, perfect for coffee breaks between exploring nearby attractions

Choose dates to view prices

Hotel La Plazuela offers a peaceful retreat where beautiful gardens complement modern amenities. Guests can enjoy coffee at the on-site cafe, dine at the restaurant, and benefit from practical services like luggage storage and assistance with tour bookings and tickets.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
The current price is £28
additional charges may apply
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A hotel room with a bed, a chair, a TV, and two paintings on the wall.

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a ceiling fan, a painting, a bathroom with a sink and mirror, and a TV mounted on the wall.

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación con cama King

A hotel room with a bed, two bedside lamps, a nightstand, a desk, a chair, a painting on the wall, and a window with curtains.

Habitación con cama King

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a telephone, and a painting on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, and a painting on the wall.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Two single beds with white and orange bedding, a wooden wardrobe, and a tiled floor in a hotel room.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi
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About the area

Popayán is home to Hotel La Plazuela. Teatro Municipal and Museo Guillermo Leon Valencia are cultural highlights, and some of the area's landmarks include Torre del Reloj and Iglesia de San Francisco. Visit our Popayán travel guide
Map
Calle 5 No. 8-13, Centro, Popayán, Cauca, 190003

What's nearby

  • A historic building with illuminated green and yellow lights, a clock tower, and arched windows.
    Popayán Cathedral
    3 min walk - 0.2 miles
  • Caldas Park
    3 min walk - 0.2 miles
  • Torre del Reloj
    3 min walk - 0.2 miles
  • University of Cauca
    7 min walk - 0.4 miles
  • Ermita Church
    8 min walk - 0.5 miles

Getting around

  • Popayan (PPN-Guillermo Leon Valencia)
    6 min drive

Restaurants

  • Juan Valdez Café
    3 min walk
  • Taller de Cocina
    2 min walk
  • Carpe Diem
  • La Cosecha Parrillada
    2 min walk
  • Mora Castilla
    8 min walk

About this property

Hotel La Plazuela

  • Upscale hotel
  • You can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services at Hotel La Plazuela. Free in-room WiFi and a restaurant are available to all guests.
  • Additional perks include:
    • Free self-parking
    • A banquet hall, a 24-hour front desk and luggage storage
    • 1 meeting room, outdoor furniture and a front desk safe
  • Room features
  • All guest rooms at Hotel La Plazuela offer thoughtful touches, such as premium bedding and heated floors, in addition to amenities, such as free WiFi and laptop-compatible safes.
  • Other amenities include:
    • Egyptian cotton sheets and down duvets
    • Rainfall showers and shampoo
    • TVs with cable channels
    • Wardrobes/cupboards, heated floors and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 140 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heated floor
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 4878
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel La Plazuela pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel La Plazuela?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel La Plazuela on 15 Aug 2026 start from £28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel La Plazuela?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel La Plazuela?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel La Plazuela?

Checkout is at 1 PM.

Where is Hotel La Plazuela located?

Situated in Popayán, this hotel is steps away from Museo Guillermo Leon Valencia, Caldas Park and Torre del Reloj. Negret Museum of Modern Art and Iglesia de San Francisco are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel La Plazuela Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 79 out of 144 reviews
Rating 8 - Good. 53 out of 144 reviews
Rating 6 - Okay. 10 out of 144 reviews
Rating 4 - Poor. 0 out of 144 reviews
Rating 2 - Terrible. 2 out of 144 reviews

Reviews

Verified review

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Friendly and courteous staff Very clean room Excellent location Private parking Quaint historic building
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities
Wonderful location, staff, room and services. I highly recommend La Plazuela. I will stay here whenever I come back to Popayán.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Erle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel with all great amenities (excellent hot water) and quiet rooms with a beautiful courtyard. Convenient location walkable to anywhere in the town. Very happy and would definitely recommend
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Grete

Liked: Cleanliness, staff & service, amenities
Very nice. Colonial hotel in the city center two blocks from the plaza central and 10 minutes from the airport. Nice rooms, upgraded bathrooms with hot water 24/7. Good value. Recommended
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes , I would happily stay here again !

Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Stayed 5 nights in Jan 2024
Verified review

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
One of the coolest, nicest hotels we’ve stayed at in Colombia!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good breakfast and clean
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Great service.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but noisy at times

Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy parties negate all the good..

The good part… the bed, linens, television was new, big, good signal. Central location on a busy corner. Internal sliders successfully block the street noise. Ceiling fan. The bad.. breakfast should be included. The worst. The pizzeria that opens into the courtyard is used for parties. This means loud, live , amplified music. So loud that you cannot watch the television and certainly cannot sleep. I stayed for more than a week. I will be returning to Popayan but I will never again stay at La Plazuela.These noisy parties are very inconsiderate to hotel guests and ruined my experience.
Stayed 8 nights in Jan 2025
Verified review

6/10 Okay

Carlos

Liked: Cleanliness
Disliked: Amenities
Habitación comoda, aunque se escucha el ruido de los bares vecinos, hotel bien ubicado, central. El personal muy normal, no hacen un favor. El desayuno es aparte muy basico. Hay restaurante muy regular y caro
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuebta con punto de carga para vehiculos electricos
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities
Habitación para un buen descanso y trato del.persobal en recepción y restaurante inmejorable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities
Excelente servicio, ubicación, amabilidad del personal
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hernan Alonso

Liked: Cleanliness, staff & service, amenities
Excelente infraestructura el hotel es hermoso y la atención de todos me encantó y el restaurante muy bueno, súper recomendado, un saludo a todos
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

CARDEKO Sm

Liked: Cleanliness, staff & service, amenities
Habitación amplia, personal muy atento, buen desayuno. Creo que sería bueno un mini bar en la habitación, hace falta. Y las toallas ya ameritan un cambio
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo es muy bueno en este encantador hotel.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Carolina

Liked: Cleanliness
Disliked: Room comfort

Sencillo y limpio pero incómodo y ruidoso

Un hotel sencillo, cama cómoda y limpio. Personal al amable aunque no presenta solución a problemas. La habitación asignada 107 está al lado de la cocina y la lavandería, así que hay ruido permanente. Solicite cambio pero no fue posible. Posiblemente asignaron esa habitación por la tarifa conseguida en Hotels. En la noche, el ventilador es insuficiente para mantener la habitación fresca, hace mucho calor, es muy incómoda la temperatura en la habitación y no se puede descansar bien.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Dilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, ubicado en todo el centro de Popayán, habitaciones confortables.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUy lindo, cerca de todo !

El hotel es muy acogedor y cómodo ; muy buena relacion calidad - precio, esta muy cerca de todos los atractivos del centro de Popayan. el desayuno es super completo y delicios. Lo recomeindo muchisimo !
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy bueno todo

excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel y la atención fue excelente,
Stayed 1 night in Aug 2025