Poole Quay Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Poole Quay Hotel

Poole Quay Hotel

3.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
The Quay, Poole, England, BH15 1HD

Explore the area

  • Popular LocationPoole Harbour2 min walk
  • Popular LocationPoole Quay2 min walk
  • Popular LocationPoole Park4 min drive
  • AirportBournemouth (BOH-Bournemouth Intl.)28 min drive

Choose dates to view prices

About this area

Poole

Located in Poole, Poole Quay Hotel is near a train station. Bournemouth Beach and New Forest National Park reflect the area's natural beauty and area attractions include Oceanarium and Poole Twin Sails Bridge. Splashdown Waterpark and Sandbanks Beach are also worth visiting.

What's nearby

  • Poole Harbour - 2 min walk
  • Poole Quay - 2 min walk
  • Poole Park - 4 min drive
  • Brownsea Castle - 50 min drive
  • Brownsea Island - 91 min drive

Getting around

  • Poole Station - 12 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 30 min drive

Restaurants

  • Oriel - 3 min walk
  • The Quay - 4 min walk
  • The Fisherman Cafe - 5 min walk
  • Custom House - 5 min walk
  • Diva - 6 min walk

About this property

Poole Quay Hotel

3-star hotel, walk to Poole Harbour
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Poole Quay Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. This Poole hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 7.00 per night)

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–10:30 AM: GBP 12 for adults and GBP 6 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.00 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 117 out of 458 reviews
5 - Excellent 26%
Rating 4 - Good. 201 out of 458 reviews
4 - Good 44%
Rating 3 - Okay. 73 out of 458 reviews
3 - Okay 16%
Rating 2 - Poor. 48 out of 458 reviews
2 - Poor 10%
Rating 1 - Terrible. 19 out of 458 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.4/5

Property conditions & facilities

3.4/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous for mini stay. Lots going on locally .Beaches & sights easy to reach. Could do with a touch of tlc here and there. But all in all a lovely stay.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no longer with the thistle group under new management who did everything they could to make us welcome great staff lovely room really good breakfast
Stayed 3 nights in Mar 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet stay, comfortable bed.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was very good.
Stayed 1 night in Feb 2022

4/5 Good

Liked: Staff & service
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

1/5 Terrible

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would book the Thistle Poole just for it's excellent location and easy parking for Historic Poole, but the staff were extremely helpful and welcoming, the rooms cosy and well appointed, and we were particularly happy with the full sized bath in the ensuite bathroom - made a lovely change.
Stayed 3 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022