Poole Quay Hotel
3.0 star property

Bayside hotel with bars/lounges and business centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Poole Quay Hotel

Photo gallery for Poole Quay Hotel

Front of property
Exterior
Standard Twin Room, 2 Single Beds, Harbour View | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Breakfast, lunch, dinner served; sea views
Daily full breakfast (GBP 12 per person)

Overview of Poole Quay Hotel

Reviews
7.6

Good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar

Check out the area

The Quay, Poole, England, BH15 1HD
  • Popular LocationCoffee Club on the Quay1 min walk
  • Popular LocationPoole Harbour2 min walk
  • Popular LocationBranksome Station13 min drive
  • AirportBournemouth (BOH-Bournemouth Intl.)30 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

cleanliness

Highlights

Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

cleanliness

Highlights

Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds

Standard Twin Room, 2 Single Beds, Harbour View

cleanliness

Highlights

Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 215 sq ft
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

Standard Double Room, Harbour View

cleanliness

Highlights

Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 215 sq ft
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Poole

Located in Poole, Poole Quay Hotel is in the historical district and on the waterfront. Tower Park and Bournemouth Pavillion Theatre are cultural highlights, and some of the area's notable landmarks include Wimborne Minster and Corfe Castle. Don't miss out on a visit to Oceanarium. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Poole Harbour - 2 min walk
  • Poole Quay - 2 min walk
  • Brownsea Island - 10 min drive
  • Bournemouth International Centre - 12 min drive
  • Bournemouth Beach - 19 min drive

Getting around

  • Poole Station - 12 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 27 min drive

Restaurants

  • The Brewhouse - 6 min walk
  • The Quay - 4 min walk
  • Coffee Club on the Quay - 1 min walk
  • Rockfish - 5 min walk
  • Butler & Hops - 7 min walk

About this property

Poole Quay Hotel

Hotel near Poole Harbour
Located close to Tower Park, Poole Quay Hotel provides 18 holes of golf, a terrace and a garden. The on-site restaurant, Harbour View Restaurant, features ocean views. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • Meeting rooms, a lift and bike parking
  • A 24-hour front desk, smoke-free property and a front desk safe
  • Guest reviews speak well of the helpful staff and location
Room features
All 70 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and travel cots
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:30 AM–10:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Anchor Bar
  • Harbour View Restaurant

Things to do

  • 18 holes of golf

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 990 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Frequently asked questions

Is Poole Quay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Poole Quay Hotel?

Self-parking is available for GBP 7.00 per night.

What time is check-in at Poole Quay Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Poole Quay Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Poole Quay Hotel located?

Situated in Poole, this golf hotel is 0.1 mi (0.2 km) from Poole Harbour, and within 6 mi (10 km) of Tower Park and Bournemouth University. Bournemouth Beach and Bournemouth International Centre are also within 6 mi (10 km). Poole Station is 12 minutes by foot.

Poole Quay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 720 reviews" "
Rating 8 - Good. 315 out of 720 reviews" "
Rating 6 - Okay. 125 out of 720 reviews" "
Rating 4 - Poor. 66 out of 720 reviews" "
Rating 2 - Terrible. 34 out of 720 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Louise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Lynn, Coleford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Seemed short of staff that limited the facilities available. Bars unopened slow service at reception card readers not working. No opportunity to extend checking out time. Original pet room given to an earlier arrival so had to use first floor and not ground floor with a blind small dog even though I telephoned the day before arrival to confirm booking and pet details.
Stayed 1 night in Mar 2024

4/10 Poor

michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room1 no hot water. Replacement basin blocked, toilet not flushing
Stayed 1 night in Feb 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and staff were more than friendly and helpful
Stayed 1 night in Feb 2024

6/10 Okay

Mohammed Tajudeen

Travelled with group
Disliked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Ryan

Disliked: Property conditions & facilities
The Hotel is in an excellent position on Poole Quay. But the management of the Hotel have let the Hotel fabric and surroundings deteriorate considerably. There are 2 large weeds growing out of the front door. There are weeds and litter all around the Hotel. It looks as if the Management do not care about presentation of the Hotel. The evening security is very strange. It does not cost much to keep a property tidy and clean of Litter. The Hotel looks a disgrace and so sad as it was one of the best Hotels in Dorset in its day.
Stayed 1 night in Dec 2023

2/10 Terrible

Darren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is shocking the bathroom was dirty and the bath I really wouldn’t want to bath in it as was disgusting and full of hard water stains as never cleaned properly.. Was a windy night and the wind noise coming through the windows was awful and kept you awake, only to be told on check out by the bloke on reception that they know how bad the windows are and they are meant to be sorted in January. If you are in a room next to the stairs good luck with trying to get some sleep past 5 in the morning as they have no soft close on doors so all they do is slam shut. This hotel is very tired and outdated but like something out of faulty towers.. Next morning we logged a complaint with the chap on reception written down and got told someone would be in contact with us and we are now talking a month ago still nothing. Don’t waste you money with this disgusting bad customer service place.
Stayed 1 night in Dec 2023

8/10 Good

Rahulkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking spaces and a lovely spacious room
Stayed 1 night in Dec 2023

2/10 Terrible

Jake

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0