Title: Poole Quay Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Poole Quay Hotel Bayside hotel with bars/lounges and 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/8d9cf40b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; sea views ](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/b5433a08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/16e9dc63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/02a68be3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/aa136581.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tower Park, Poole Quay Hotel offers a peaceful getaway with its golf course, sunny terrace, and gardens. Travelers can relax in one of the two bars or use the WiFi to plan adventures. Past visitors particularly appreciate the staff's helpfulness. 7.6 Good ## Popular amenities - - Room service - Air conditioning - 24/7 front desk - Bar - Parking available ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12469&PinnedHotelID=12469&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/b4c9de68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Hairdryer Private bathroom Shower/bath combination Free bottled water - 215 sq ft - Sleeps 3 - 2 Single Beds ![Standard Single Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/406f50e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Hairdryer Private bathroom Shower/bath combination Free bottled water - 161 sq ft - Sleeps 1 - 1 Single Bed ![Standard Double Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/6169f9ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Hairdryer Private bathroom Shower/bath combination Free bottled water - 215 sq ft - Sleeps 3 - 1 Double Bed ![Standard Double Room, Harbour View | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/cea0aeca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Harbour View 8.0 Very good 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Hairdryer Private bathroom Shower/bath combination Free bottled water - 215 sq ft - Harbour view - Sleeps 3 - 1 Double Bed ![Standard Twin Room, 2 Single Beds, Harbour View | Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/12500/12469/a13214ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds, Harbour View 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Hairdryer Private bathroom Shower/bath combination Free bottled water - 215 sq ft - Harbour view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPoole-Hotels-Thistle-Poole.h12469.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPoole-Hotels-Thistle-Poole.h12469.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.71203%2C-1.98270&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oiPSQooP29m9tyHmWdC6xwBkq_s=) The Quay Poole Dorset, Poole, ENG, BH151HD #### What's nearby - Poole Harbour - 2 min walk - 0.1 miles - Poole Quay - 2 min walk - 0.1 miles - Lighthouse, Poole's Centre for the Arts - 10 min walk - 0.6 miles - Sandbanks Beach - 12 min drive - 5.0 miles - Bournemouth Beach - 12 min drive - 5.4 miles #### Getting around - Poole Station - 12 min walk - Bournemouth (BOH-Bournemouth Intl.) - 31 min drive #### Restaurants - ‪The Brewhouse - ‬7 min walk - ‪Poole Arms - ‬4 min walk - ‪Slug & Lettuce - Poole - ‬5 min walk - ‪Oriel On The Quay - ‬4 min walk - ‪The Lord Nelson - ‬3 min walk ## About this property ### Poole Quay Hotel Hotel near Poole Harbour Located close to Tower Park, Poole Quay Hotel provides an adjacent golf course, a terrace and a garden. The on-site restaurant, Harbour View Restaurant, offers breakfast, lunch, dinner and ocean views. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Full breakfast (surcharge), self-parking (surcharge) and a banquet hall - Wedding services, luggage storage and 1 meeting room - Smoke-free property, bike parking and a front desk safe - Guest reviews speak highly of the helpful staff and location Room features All 70 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Free infant beds and travel cots - Free tea bags/instant coffee and electric kettles - Bathrooms with baths and showers - 40-inch TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1230000/1223400/1223336/7f630ace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Poole by IHG Poole - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,002 reviews £63 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1223336&PinnedHotelID=1223336&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed | Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/6000000/5800000/5791700/5791700/1e3601ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour Heights Hotel Poole - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 473 reviews £104 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=5791700&PinnedHotelID=5791700&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room (Church View) | View from room](https://images.trvl-media.com/lodging/43000000/42580000/42573200/42573163/f639e2cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quayside Quarters Poole Old Town - Pet-friendly - Free WiFi - Laundry - Outdoor space 9.8 Exceptional 60 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=42573163&PinnedHotelID=42573163&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/4000000/3080000/3075300/3075293/b104b88e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antelope Hotel by Greene King Inns Poole Old Town - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.2 Very good 339 reviews £63 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=3075293&PinnedHotelID=3075293&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/8000000/7730000/7728500/7728463/a1a43b8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Vin & Bistro Poole Poole Old Town - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 709 reviews £95 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7728463&PinnedHotelID=7728463&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5800000/5791700/5791666/d10ee6e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Haven Hotel Poole - Pool - Breakfast included - Free WiFi - Restaurant 8.0 Very good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=5791666&PinnedHotelID=5791666&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/2200/2165/09b6af3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Bath Hotel & Spa Bournemouth Bournemouth City Centre - Pool - Hot tub - Pet-friendly - Free WiFi 7.0 Good 1,000 reviews £49 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=2165&PinnedHotelID=2165&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1390000/1381300/1381230/653eebde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heathlands Hotel Bournemouth Bournemouth City Centre - Pet-friendly - Free WiFi - Restaurant - Breakfast available 6.6 1,000 reviews £39 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1381230&PinnedHotelID=1381230&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4190000/4186600/4186552/91d285b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Merchant House Poole Old Town - Free WiFi - Tennis court - Breakfast available - Parking available 9.2 Wonderful 252 reviews £152 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=4186552&PinnedHotelID=4186552&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/103000000/102130000/102126900/102126840/367d90db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Contemporary Charm by the Quay with Garden Poole - Kitchen - Washer - Pet-friendly - Free WiFi 9.6 Exceptional 7 reviews £162 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=102126840&PinnedHotelID=102126840&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Parking on site (GBP 7 per night) - Wheelchair-accessible parking available ### Food and drink - Weekend full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 for adults and GBP 6 for children - 2 bars/lounges - A restaurant - Snack bar/deli ### Restaurants on site - Anchor Bar - Harbour View Restaurant ### Things to do - 18-hole adjacent golf course ### Family friendly - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Travel cot ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 990 square feet of conference space - Business centre - Meeting room ### Outdoors - Garden - In a national park - On the bay - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Grab bar near toilet - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: GBP 10 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 30.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 12 for adults and from GBP 6 for children - Self-parking fee: GBP 7.00 per night - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees - Late check-out fee: GBP 10 (subject to availability) - Rollaway bed fee: GBP 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Poole Thistle Thistle Hotel Poole Thistle Poole Poole Thistle Hotel Thistle Poole Dorset Thistle Poole Hotel Poole Thistle Poole Hotel Thistle Hotel Thistle Poole Poole Quay Hotel Hotel Poole Quay Hotel Poole Poole Quay Hotel Hotel Poole ## Frequently asked questions ### Is Poole Quay Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Poole Quay Hotel? > Self-parking is available for GBP 7.00 per night. ### What time is check-in at Poole Quay Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Poole Quay Hotel? > Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability). ### Where is Poole Quay Hotel located? > Situated in Poole, this golf hotel is steps from Poole Harbour and within 6 mi (10 km) of Tower Park and Bournemouth University. Bournemouth Beach and Bournemouth International Centre are also within 6 mi (10 km). Poole Station is 12 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Poole Quay Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 6.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 180 8 - Good 315 6 - Okay 125 4 - Poor 66 2 - Terrible 34 ### 8/10 Good #### Adrian 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant stay and staff were more than friendly and helpful ##### Adrian Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Verified traveller 4 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good value hotel ##### Verified traveller Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Martin 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poole quay stay. Upon arrival we received a friendly welcome and check in was fast. Clean room and a great location. ##### Martin Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Frederick 14 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All round excellent Lovely hotel Friendly staff Great location Comfortable room ##### Frederick Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Vicki 19 Oct 2022 Liked: Cleanliness, property conditions & facilities, room comfort Enjoyed this hotel. Location in the heart of Poole made it easy to walk to stores and restaurants. Front desk staff was accommodating. ##### Vicki Stayed 1 night in Oct 2022 ### 8/10 Good #### Liz 9 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly helpful staff. A great location for Poole harbour! ##### Liz Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Maisie 7 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s a really nice hotel and the staff members decorated my boyfriends room for his birthday and it was gorgeous so happy Definitely stay again ##### Maisie Stayed 1 night in Aug 2022 ### 8/10 Good #### Sue 3 Aug 2022 Liked: Cleanliness, staff & service, room comfort #### Nice hotel, needs a bit of freshening up Nice hotel that just needs a little bit of updating. Lovely location, good parking, clean, nice room, lovely breakfast, friendly staff. ##### Sue Stayed 1 night in Jul 2022 ### 10/10 Excellent #### julie 9 Oct 2023 Liked: Cleanliness, staff & service, amenities All the staff were really friendly. The room was lovely, clean and roomy. Breakfast was good, plenty of variety. The hotelnis in a perfect location, overlooking the harbour and just a short walk to the shops, pubs and restaurants. Plenty of parking spaces and secure. ##### julie Stayed 2 nights in Oct 2023 ### 8/10 Good #### Maureen 27 Oct 2023 Liked: Cleanliness, staff & service The hotel has a very nice view of the harbour. However, the carpets the hotel are very old, they need to be replaced. ##### Maureen Stayed 2 nights in Oct 2023 ### 8/10 Good #### DAC 16 Jul 2023 Liked: Cleanliness, staff & service, room comfort #### Decent room close to harbour Decent room for the price and we were lucky to get availability at last minute. Quite dated and worn in places eg wardrobe and bath, but it all functioned fine. ##### DAC Stayed 1 night in Jul 2023 ### 8/10 Good #### Stephen 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfectly adequate Room seemed clean and the bed was comfortable enough as i slept quite well, staff were friendly enough, the hotel is quite well situated with a good amount of restaurants nearby if you don't want to eat in ##### Stephen Stayed 2 nights in Oct 2023 ### 8/10 Good #### Amit 15 Aug 2022 Liked: Cleanliness, staff & service, amenities A lovely quiet hotel with nice views of the Marina. We didn't dine at the Restaurant but went to the coffee shops next door which were nice and the hotel was close to a Tesco Express and a short walk to the Town centre. The staff were great but the hotel itself was a bit dated on the inside and out. ##### Amit Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Sieglinde 25 Jul 2023 Liked: Amenities Staff, if present, very impersonal. The ideal hotel if you have to take the ferry, it's very near ##### Sieglinde Stayed 1 night in Jul 2023 ### 8/10 Good #### Richard 31 Jul 2023 Liked: Cleanliness, staff & service Disliked: Room comfort #### The view made it We enjoyed our stay but normally we love it at the quay hotel, the breakfast was not upto its usual standard and the bed was hard, staff were really friendly which helped our stay plus looking over poole harbour is wonderful, ##### Richard Stayed 2 nights in Jul 2023 ### 8/10 Good #### Martin 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities While on arrival the exterior of the hotel didn't look much, internally was very different and all good. Checkin service was very good, the instructions for using the adjacent car park clear and easy to follow. The room was comfortable and pleasant, only real moan would be the lack of instructions for the 'aircon' unit. Restaurant service was very good staff were attentive, pleasant and helpful. Would stay again if/when in the area. ##### Martin Stayed 1 night in Jun 2023 ### 6/10 Okay #### Elaine 31 Aug 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It was clean but very dated and could do with an upgrade urgently. Good position. ##### Elaine Stayed 1 night in Aug 2023 ### 8/10 Good #### Derek 4 Oct 2023 Liked: Cleanliness, staff & service, amenities The Quay hotel is ideally placed for access to parks, pubs, restaurants, sight-seeing and shopping, whether on foot or by car. The hotel is due for redevelopment in the next 2-3 years, so consequently is a bit "tired". The rooms are clean and the beds comfortable. Harbour view rooms are best. Breakfast is good, with reasonable choice. The staff are excellent. We have not used the restaurant for dinner as there are so many dining choices within a 10-15 minute walk. ##### Derek Stayed 5 nights in Sep 2023 ### 8/10 Good #### Verified traveller 28 Dec 2022 Liked: Staff & service Bed was very small. Not overly clean especially in reception area and outside. ##### Verified traveller Stayed 1 night in Dec 2022 ### 6/10 Okay #### Verified traveller 4 Aug 2023 Disliked: Property conditions & facilities, room comfort Even though low expectations to the facilities, we were surprised by the standards. Carpets in need of a thorough cleansing, damages on interior which could have been easily repaired. Short stay, so we didn’t meet a lot of staff. However the staff in the restaurant was a positive experience. ##### Verified traveller Stayed 1 night in Aug 2023 ### 8/10 Good #### B 28 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surprisingly quiet hotel in the middle of Poole First of all--finding it was a problem. I stopped and asked people.They did not know where Poole Quay hotel was ! PQH should have said that it was previously called the Thistle Hotel ! Quiet room. Did not try hotel restaurant as many on the Quay Service good ##### B Stayed 1 night in Jul 2022 ### 4/10 Poor #### Susan 21 May 2023 Disliked: Cleanliness #### Bath quite grubby View was nice but the bath was really grubby and floor not cleaned properly. The breakfast we decided to have the first day was average. Scrambled eggs quite runny and we did think the plates they provided for the English breakfast were side plates lol obviously didn't want people filling them up too much. ![](https://a.travel-assets.com/ugc/hotel-reviews/3090B9C559AE642B5BE8FE14C0EB926E0EC94D1E1684666673477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FD9B20C44CCE6F13F85EB45166D5DE0570C871D21684666673508.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 2 nights in May 2023 ### 6/10 Okay #### bal 28 Mar 2023 Disliked: Cleanliness, property conditions & facilities, room comfort Property is very very dated, though clean. The window handles were covered in black mould. Light of the fridge in room kept us awake as did buzzing sound of fridge ##### bal Stayed 1 night in Mar 2023 ### 6/10 Okay #### Karen 5 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### disappointed Weekend away prior to the festive madness plenty to do in the area. the hotel itself looks tired whilst clean with one member of the team who booked us in a credit to the hotel team. unfortunately, the same could not be said about the bar team who decided to close the bar at 11-15 despite being residence and the best efforts of the night porter. we are both middle aged and not expecting a party ! ##### Karen Stayed 1 night in Dec 2022 ### 6/10 Okay #### Andrew 20 Feb 2024 Liked: Room comfort Disliked: Staff & service #### Poole Quay Hotel There was very little cover on reception so it was not very easy to ask for shampoo and shower gel etc We needed these items as on our arrival day there was only 1 small tube of shower gel and only 1 shampoo aswell The kettle was badly scaled Another day the bin was not emptied As already mentioned due to lack of staff on reception we were not able to discuss these points with anyone The location of the hotel was in a lovely position and close to amenities ##### Andrew Stayed 3 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - 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