All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 599 out of 1193 reviews" "
10 - Excellent
599
Rating 8 - Good. 302 out of 1193 reviews" "
8 - Good
302
Rating 6 - Okay. 161 out of 1193 reviews" "
6 - Okay
161
Rating 4 - Poor. 81 out of 1193 reviews" "
4 - Poor
81
Rating 2 - Terrible. 50 out of 1193 reviews" "
2 - Terrible
50
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Jose A.
Travelled with family and small children
30 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff its great! Property needs cosmetic attention! Good breakfast, cold A/C!
Jose A.
Stayed 1 night in Apr 2024
10/10 Excellent
Alize Maria
Travelled with partner
25 Apr 2024
Liked: Amenities
Love Mrs Garcia very friendly staff and extremely accommodating! From housekeeping to front desk staff! Definitely coming back ! Alize Maria
Alize Maria
Stayed 5 nights in Apr 2024
Response from Guest Service on 26 Apr 2024
Thank you so much for your comment. We hope to host you again soon!
10/10 Excellent
Dalymar
Travelled with family and small children, Business traveller
The staff there are very friendly and they were able to accommodate me both times I was there within the same week. Awesome job to the one that helped me and I’m definitely going there again!
MICHAEL
Stayed 1 night in Mar 2024
Response from Guest Service on 1 Apr 2024
Thank you so much for your comment. We are happy to hear that you enjoyed your stay and look forward to hosting you again soon.
4/10 Poor
Mariely
30 Mar 2024
Disliked: Property conditions & facilities
Mariely
Stayed 1 night in Mar 2024
Response from Guest Service on 2 Apr 2024
Thank you for your feedback. We hope to host you again soon and improve the experience.
4/10 Poor
Felix
30 Mar 2024
Felix
Stayed 1 night in Mar 2024
Response from Guest Service on 19 Apr 2024
Thank you for your feedback. We hope to host you again soon and improve the experience.
If u do better in the Beeadfast area will be excellent because the Breadfast it’s way to expensive for what they serve and fix the restaurant will be great at least until midnight
Thomas
Stayed 4 nights in Mar 2024
Response from Guest Service on 29 Mar 2024
Thank you for your comment. We hope to host you again soon.
Servicio excelente en el front desk. Hace faltabun update a los muebles, pero todo lo demas super!!
Judy
Stayed 3 nights in Feb 2024
Response from Guest Service on 26 Feb 2024
Muchas gracias por su comentario. ¡Esperamos tenerle de vuelta pronto!
10/10 Excellent
Eduardo
Travelled with family, Business traveller
23 Feb 2024
Liked: Staff & service, amenities
The stay and the service was excellent and very good air conditioning
Eduardo
Stayed 3 nights in Feb 2024
Response from Guest Service on 23 Feb 2024
Thank you so much for your comment. We hope to host you again soon!
6/10 Okay
Jesus
Travelled with family
19 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
El staff y personal de limpieza son muy amables, la habitación estaba en buenas condiciones. Los puntos negativos, la bañera era muy resbalosa y no tenía antideslizante ni alfombra en goma. Mi esposa sufrió una caída en la bañera y mi hija y yo resbalamaos y estuvimos a punto de caer.
Jesus
Stayed 3 nights in Feb 2024
Response from Guest Service on 2 Apr 2024
Lamentamos lo sucedido mientras estuvo en su estadia. Sus comentarios no pasan desapercibidos. Al informarnos de esto y para evitar que suceda en el futuro, tomaremos medidas. Agradecemos su visita y esperamos poder servirle. Esperamos poder mejorar su experiencia en el futuro.
The ceiling had black mold, the pool was closed the entire 5 nights of our stay, the bathroom door knob was broken and trapped me in the restroom, the water pressure was terrible, the dryer was out of order, the rooms don't have a microwave, they have coffee pots with no coffee, and the ice container is dirty.... Terrible.
Cherie
Response from Guest Service on 20 Feb 2024
Thank you for your comment. We apologize for the inconveniences during your stay and hope to better the experience on your next visit.
When we arrived our room ac wasn’t working so they upgraded us . The new room was amazing , clean and ac was freezing cold. Staff was very nice and accommodating with our every need . The pool was nice and parking made us feel safe . I didn’t like how they didn’t allow my boyfriend to visit me in the hotel . A hotel is to enjoy it with ur partner but they said if he came in my room they charge me an extra $25 that was disappointing. Other than that hotel was good
Beatriz
Response from Guest Service on 19 Feb 2024
Thank you for your comment. We're glad you were able to have a good experience and hope to host you again soon!
The TV doesn't work, we stay two days and don't clean the room.Terrible.
Eileen
Stayed 2 nights in Feb 2024
Response from Guest Service on 20 Feb 2024
Thank you for your comment. We apologize for the inconveniences during your stay and hope to better the experience on your next visit.
6/10 Okay
angel
Travelled with family, Travelled with group
13 Feb 2024
Liked: Cleanliness, staff & service
bathroom vent not working, other than that, ok for the price
angel
Stayed 3 nights in Feb 2024
Response from Guest Service on 13 Feb 2024
Thank you for your feedback. We will be addressing your concerns.
6/10 Okay
rosemary
Travelled with family and small children
12 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great and helpful. You def get what you pay for. But this hotel def needs an update. Has a lot of potential just needs some TLC. Had a sewer smell lingering. One of our lamps didn’t work, rusting on a bathroom mirror, and sheets had stains.
We enjoyed the pool, laundry on site, and using the microwave on the first floor.
rosemary
Stayed 3 nights in Feb 2024
Response from Guest Service on 12 Feb 2024
Thank you so much for your comment. We look forward to improving the experience on your next visit!