Title: Alpin Resort Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alpin Resort Hotel Family-friendly hotel with 4 restaurants and full-service spa ![Body treatments, hot stone massages, body wraps, body scrubs, facials](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/81764f62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/18cbe837.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hot stone massages, body wraps, body scrubs, facials](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/447cf426.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hot stone massages, body wraps, body scrubs, facials](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/2dc84cb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/96ec442c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Alpin Resort Hotel welcomes families with a complimentary breakfast buffet and relaxing spa services. Four restaurants offer dining options all day, while an indoor pool and arcade room entertain children. Guests appreciate the attentive staff in this natural setting. 8.6 Excellent ## Popular amenities - - Bar - Spa - Pool - Gym - Room service ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4370658&PinnedHotelID=4370658&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Double Room | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/fc6aad0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 4 reviews ### Highlights Air conditioning Heating Plasma TV Blackout curtains Separate bedroom Hairdryer Deep-soaking bath Bathrobes - 248 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 1 Large Single Bed ![Two Bedroom Superior Apartment | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/w1023h683x0y0-cc491201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Superior Apartment ### Highlights Air conditioning Heating Plasma TV Blackout curtains Separate bedroom Bathrobes 2 bathrooms Private bathroom - 248 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds OR 2 Large Single Beds ![Deluxe Double Room | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/6ebb9e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Heating Plasma TV Blackout curtains Separate bedroom Hairdryer Deep-soaking bath Bathrobes - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Two Bedroom Executive Apartment | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/ae4d762b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Executive Apartment 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Plasma TV Blackout curtains Separate bedroom Hairdryer Deep-soaking bath Bathrobes - 1615 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 2 Large Single Beds ![Junior suite | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/a5356861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Fireplace Air conditioning Heating Free cots/infant beds Plasma TV Blackout curtains Separate bedroom - 378 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Presidential Apartment | 1 bedroom, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/5000000/4380000/4370700/4370658/5efd232e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Apartment ### Highlights Air conditioning Heating Plasma TV Blackout curtains Separate bedroom Bathrobes 2 bathrooms Private bathroom - Sleeps 6 - 2 King Beds OR 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPoiana-Brasov-Hotels-Alpin-Resort-Hotel.h4370658.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPoiana-Brasov-Hotels-Alpin-Resort-Hotel.h4370658.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.59650%2C25.55088&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4oK2Latl2iG4vZRYKfpTVmWxT0s=) Poiana Brasov, Brasov, 500009 #### What's nearby - Poiana Brasov Ski Resort - 2 min drive - 0.9 miles - Council Square - 15 min drive - 6.3 miles - Black Church - 15 min drive - 6.3 miles - Tampa Cable Car - 15 min drive - 6.3 miles - Mount Tampa - 24 min drive - 6.5 miles #### Getting around - Bartolomeu - 28 min drive - Brașov-Ghimbav Intl. Airport (GHV) - 38 min drive #### Restaurants - ‪Coliba Haiducilor - ‬16 min walk - ‪Stâna Turistică Sergiana - ‬6 min drive - ‪Casa Românească - ‬16 min drive - ‪Restaurant Capra Neagră - ‬9 min walk - ‪Restaurant Miorița - Hotel Aurelius - ‬10 min walk ## About this property ### Alpin Resort Hotel Upscale family-friendly hotel A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Alpin Resort Hotel. Indulge in a massage, a body treatment and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services. You'll also find perks such as: - An indoor pool and a children's pool, along with sunloungers - Free self-parking and valet parking - Bike hire, wedding services and a front desk safe - A lift, concierge services and tour/ticket information Room features All 131 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as late-night room service and free WiFi. Extra conveniences in all rooms include: - Deep-soaking baths, free toiletries and hairdryers - Plasma TVs with cable channels - Heating, daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/103000000/102210000/102209800/102209765/92118752.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Poiana Brasov Brasov - Spa - Parking included - Free WiFi - Restaurant 10 Exceptional 13 reviews £131 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=102209765&PinnedHotelID=102209765&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/78000000/77890000/77880500/77880433/8ff9c1a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Aurum Hotel, Brasov Brasov Old Town - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 210 reviews £122 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=77880433&PinnedHotelID=77880433&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/15000000/14770000/14764100/14764008/9d5b88e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ana Hotels Bradul Poiana Brasov Brasov - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 4 reviews £60 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=113568123&PinnedHotelID=113568123&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Double or Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5810000/5808600/5808554/e2ba3629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kronwell Brasov Hotel Centrul Nou - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 346 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5808554&PinnedHotelID=5808554&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/113000000/112550000/112545400/112545360/28660859.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marabou Resort Sacele - Pool - Breakfast included - Pet-friendly - Kids pool 6.0 1 review £77 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=112545360&PinnedHotelID=112545360&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2740000/2733200/2733190/02a508c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Wagner Brasov Brasov Old Town - Free WiFi - Restaurant - Breakfast available - Bar 9.2 Wonderful 462 reviews £45 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2733190&PinnedHotelID=2733190&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath/hammam, body treatments](https://images.trvl-media.com/lodging/111000000/110780000/110779600/110779565/w1384h900x120y0-e21cf3c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albert Residence Grand Chalet Brasov - Pool - Spa - Kids pool - Parking included 8.0 Very good 2 reviews £130 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=110779565&PinnedHotelID=110779565&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - 4 restaurants - Snack bar/deli ### Things to do - Arcade/game room - Bicycle rentals - Children's pool - Full-service spa - Gym - Indoor pool - Sauna - Ski storage - Steam room ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 10 treatment rooms - Body scrubs - Body wraps - Facials - Hot stone massages - Manicures/pedicures ### Accessibility - Lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Late-night room service - Minibar ### More - Air conditioning - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for RON 25.0 per day. ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: RON 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Alpin Poiana Brasov Alpin Resort Hotel Alpin Resort Hotel Poiana Brasov Alpin Hotel Resort And Spa Alpin Hotel Brasov Alpin Hotel Poiana Brasov ALPIN Hotel Resort & Spa Poiana Brasov County Romania Alpin Resort Hotel Hotel Alpin Resort Hotel Brasov Alpin Resort Hotel Hotel Brasov ## Frequently asked questions ### Does Alpin Resort Hotel have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM. ### Is Alpin Resort Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Alpin Resort Hotel? > Self-parking and valet parking are free at this property. ### What time is check-in at Alpin Resort Hotel? > Check-in start time: 4:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours. ### What time is check-out at Alpin Resort Hotel? > Checkout is at noon. ### Where is Alpin Resort Hotel located? > This family-friendly Brasov hotel is within 1 mi (2 km) of St Ivan Butezatorul Church and Poiana Brasov Ski Resort. Dino Parc Rasnov and Rasnov Fortress are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alpin Resort Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 22 6 - Okay 8 4 - Poor 6 2 - Terrible 0 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Ancuta 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a great hotel ! ##### Ancuta Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Traian- 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly ##### Traian- Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent except the strong cigarettes’ smell in the room. ##### Laura Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sergiy 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I found place is quite and nice. Very good ski instructor Florin! ##### Sergiy Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Mark 6 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything perfect ##### Mark Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Efraim 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel. Nice and LACSURY hotel all the instrument sre new and give a good feeling. We were very pleased here. we defently return to this hotel. ##### Efraim Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Elena 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed for 3 night . It was amazing experience. Beautiful property with a great service, delicious breakfast, cozy room and area around just want us to come again . One of the place to come again . Thank yoy fornyour hospitality. ##### Elena Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Alexandru 7 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful views ##### Alexandru Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### noa 24 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Amazing. Hotel was excelent. We all enjoy it. ##### noa Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### catalin 1 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort wonderfull ##### catalin Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Radu 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed in Junior Suite for one night. The room exceeded our expectations. It was renovated, very well kept. There were queues during the breakfast for serving the food, though there were plenty of tables to sit at. The restaurant seemed a little bit crowded. We gad a great experience. Recommend. ##### Radu Stayed 1 night in Aug 2024 ### 8/10 Good #### Patrick 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Patrick Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ioana 4 Feb 2024 Liked: Cleanliness, property conditions & facilities great ##### Ioana Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Florinela 14 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelent ##### Florinela Stayed 1 night in Jun 2023 ### 8/10 Good #### Daher 24 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very gd ##### Daher Stayed 2 nights in Jul 2022 ### 8/10 Good #### Jerry 5 May 2024 Liked: Staff & service, amenities, property conditions & facilities We enjoyed our stay at the hotel, but it was very crowded, especially with children. We tried to have a nice,formal dinner one evening, but children just started to scream and yell and play hide and go seek around us. The mother and father nearby seemed unbothered. We enjoyed the privacy of our room, and the fact that there was a balcony off from the room, which allowed us to have hot tea and enjoy the scenery. ##### Jerry Stayed 2 nights in May 2024 ### 8/10 Good #### yesenia 12 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was excellent! I have booked 1 night with Expedia, 2nd night with hotel directly. Men who checked me in was very good. Next day I called desk for Xtra blankets and they said why do I need more? After making clear my kids were with me. I booked a large room. They finally gave me an extra blanket.... Restaurants ath the property not kids friendly. Overall it was good ##### yesenia Stayed 1 night in Jul 2022 ### 4/10 Poor #### Lital 20 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very disappointing, bad experience. The room was not clean, bad smell + cigarettes smell during the whole night (non smoking room), noisy party until 05:00AM, the hot dishes at breakfast were cold, rotten cucumbers that I wouldn’t dare to serve, the parking was full and they did not assist with offloading space or told us about the valley parking. Very high price for a very bad experience. We will never stay there again. ##### Lital Stayed 1 night in Feb 2023 ### 4/10 Poor #### Maxim 13 Aug 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### More like "4-star class" wish hotel... General – the hotel is nowhere near the 4-star class, chronically understaffed, and has significant maintenance issues. Firstly – the parking was impossible, and neither was the valet. We spend at least 15 minutes trying to find someone to help us with parking… The staff is nice, but whoever is on call is pulled in 10 different directions and can not be available to all the customers simultaneously. Secondly – when we finally made it into our room, both mini fridges were out, one of the AC remotes was missing, and our phones weren’t working (we couldn’t call reception, concierge, or any of the restaurants on the property). Every issue or request resulted in a lengthy trip across buildings and staying in line to talk to the receptionist (very frustrating). The night before, we stayed in the Presidential Suite of Mercure Sigishoara, which was cheaper (140 euros /night), comparable in size, and had none of the issues. Thirdly - we contacted the management and Hotels.com, and almost (we got a bottle of warm champagne and a cheese plate) nothing was done to rectify the situation. So, unless this is hotel of "last resort" -- simply AVOID IT. Lastly, I want to commend Alexandru, who was extremely helpful and tried to go out of his way to help us out. He is the only one who made us feel welcome. ##### Maxim Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### ion 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### ion Stayed 2 nights in Feb 2025 ### 8/10 Good #### Guy 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zakenreis Leuke kamers, zeer verzorgd ontbijt, goede wifi ##### Guy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Guy 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zakenreis Prachtig hotel met heel goede service ##### Guy Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Charles 23 Sept 2024 ##### Charles Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Bogdan 13 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Bogdan Stayed 9 nights in Aug 2024 ### 10/10 Excellent #### Cristinel 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning hotel, the staff is exceptional and professional, the hotel is very beautiful in a picturesque fairytale location, the renovated room is very clean, beautifully decorated and spacious, the brekfast is particularly complex and very good, everything is superlative ##### Cristinel Stayed 1 night in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Le Parc at Melrose](https://www.expedia.co.uk/Los-Angeles-Hotels-Le-Parc-Suite-Hotel.h532.Hotel-Information) > > [Spa Hotels in North London](https://www.expedia.co.uk/North-London-Hotels-Spa-Hotels.0-0-d6196832-tSpaHotels.Travel-Guide-Filter-Hotels) > > [The Bakery B&b, Tatsfield](https://www.expedia.co.uk/Westerham-Hotels-The-Bakery-Restaurant-With-Rooms.h12002596.Hotel-Information) > > [Family-Friendly Hotels in Puerto del Carmen](https://www.expedia.co.uk/Puerto-Del-Carmen-Hotels-Family-Friendly-Hotel.0-0-d6049873-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Club Hotel Casino Loutraki](https://www.expedia.co.uk/Loutraki-Agioi-Theodoroi-Hotels-Club-Hotel-Casino-Loutraki.h985059.Hotel-Information) > > [Family-Friendly Hotels in Menorca](https://www.expedia.co.uk/Menorca-Hotels-Family-Friendly-Hotel.0-0-d2201-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Aonang Villa Resort Beachfront](https://www.expedia.co.uk/Krabi-Hotels-Aonang-Villa-Resort.h3867815.Hotel-Information) > > [BJ Apartamentos Club Sa Coma](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-Apartamentos-Club-Sa-Coma.h4294715.Hotel-Information) > > [5 Star Hotels in Gatwick](https://www.expedia.co.uk/5Star-Gatwick-Hotels.s50-0-d182523.Travel-Guide-Filter-Hotels) > > [The White Swan](https://www.expedia.co.uk/Leeds-Hotels-The-White-Swan.h22942620.Hotel-Information) > > [Aphrodite Beach Hotel](https://www.expedia.co.uk/Nessebar-Hotels-Aphrodite-Beach-Hotel.h2794153.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Casale Doria Pamphilj](https://www.expedia.co.uk/Rome-Hotels-Casale-Doria-Pamphilj.h23020421.Hotel-Information) > > [ModernHaus SoHo](https://www.expedia.co.uk/New-York-Hotels-ModernHaus-SoHo.h3681052.Hotel-Information) > > [Ocean El Faro Resort - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Ocean-El-Faro-Resort-All-Inclusive.h27395552.Hotel-Information) > > [All-Inclusive Hotels in Qatar](https://www.expedia.co.uk/Destinations-In-Qatar-All-Inclusive-Hotel.0-0-d149-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Cancun (CUN) to Guatemala City (GUA)](https://www.expedia.co.uk/lp/flights/cun/gua/cancun-to-guatemala-city) > > [Flights from London (LHR) to Athens (ATH)](https://www.expedia.co.uk/lp/flights/lhr/ath/london-to-athens) > > [Flights from Boston (BOS) to Cancun (CUN)](https://www.expedia.co.uk/lp/flights/bos/cun/boston-to-cancun) > > [Flights from Dubai (DXB) to Lahore (LHE)](https://www.expedia.co.uk/lp/flights/dxb/lhe/dubai-to-lahore) > > [Flights from Birmingham (BHX) to Bora Bora (BOB)](https://www.expedia.co.uk/lp/flights/bhx/bob/birmingham-to-bora-bora) > > [Flights from Las Vegas (LAS) to New York (JFK)](https://www.expedia.co.uk/lp/flights/las/jfk/las-vegas-to-new-york) ### Cars > [Car hire in Melbourne](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Melbourne.d6147557.Car-Hire-Guide) > > [Car hire in Granton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Granton.d179556.Car-Hire-Guide) ### Packages > [Blackpool Holidays](https://www.expedia.co.uk/Blackpool.d619.Holidays-City-Breaks) ### General > [Visit Santa Pola](https://www.expedia.co.uk/Santa-Pola.dx6025700)