Title: Hotel Nacional Inn Poços de Caldas Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Nacional Inn Poços de Caldas Family-friendly hotel with fitness centre and 24-hour front desk ![Daily buffet breakfast (BRL 25 per person)](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/8aca6338.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/73dc7885.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/91c1fcba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/ba1684f7_edited_43f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/5db7efcb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a playground, an arcade/games room and laundry facilities at Hotel Nacional Inn Poços de Caldas . In addition to a bar and a gym, guests can connect to free in-room WiFi. 7.2 Good ## Popular amenities - Pool - Bar - Room service - Pet-friendly - Parking available - Breakfast available £37 includes taxes & fees 28 Oct - 29 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1807542&PinnedHotelID=1807542&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Suite (Master) | 1 bedroom, minibar, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/3abad8c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Master) ### Highlights Air conditioning LCD TV Separate bedroom Bidet Private bathroom Minibar Cable channels Daily housekeeping - 215 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed and 3 Single Beds ![Executive Quadruple Room | 1 bedroom, minibar, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/add420b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Quadruple Room 7.6 Good 9 reviews ### Highlights Air conditioning LCD TV Separate bedroom Bidet Private bathroom Minibar Cable channels Daily housekeeping - 129 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![1 bedroom, minibar, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1810000/1807600/1807542/29d79390.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STANDARD CASAL ### Highlights Air conditioning LCD TV Separate bedroom Private bathroom Minibar Cable channels Daily housekeeping Desk - 129 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPocos-De-Caldas-Hotels-Nacional-Inn-Pocos-De-Caldas.h1807542.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPocos-De-Caldas-Hotels-Nacional-Inn-Pocos-De-Caldas.h1807542.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.78948%2C-46.56593&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LzN8ZNtCQYW7S8NrZ36wbqQE-gg=) Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018 #### What's nearby - Macacos Fountain - 2 min walk - 0.1 miles - Thermas Antonio Carlos - 3 min walk - 0.2 miles - Pedro Sanches Square - 6 min walk - 0.4 miles - Poços de Caldas Cable Car - 8 min walk - 0.5 miles - Walter World Theme Park - 4 min drive - 2.0 miles #### Restaurants - ‪Sete Quedas Leiteria & Café - ‬1 min walk - ‪Pietro Casa do Chope - ‬1 min walk - ‪Cucina Francesco - ‬3 min walk - ‪McDonald's - ‬4 min walk - ‪Porcaria & Choperia - ‬1 min walk ## About this property ### Hotel Nacional Inn Poços de Caldas Family-friendly hotel located in Centro Take advantage of a playground, an arcade/games room and laundry facilities at Hotel Nacional Inn Poços de Caldas . In addition to a bar and a gym, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool, along with a waterslide and sunloungers - Buffet breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk - Meeting rooms, a billiards/pool table and a lift - A front desk safe, a porter/bellboy and a TV in reception Room features All 223 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and minibars. Extra amenities include: - Bathrooms with showers and free toiletries - 24-inch LCD TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/5000000/4480000/4478800/4478800/cf0ac67d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minas Garden Hotel Região Urbana Homogênea IX - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 399 reviews £22 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=4478800&PinnedHotelID=4478800&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/12000000/11050000/11045500/11045479/12b0ee1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carlton Plaza Poços de Caldas Centro - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 930 reviews £35 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11045479&PinnedHotelID=11045479&HadPinnedHotel=true®ionId=-1&adults=2) ![Hiking](https://images.trvl-media.com/lodging/6000000/5950000/5946700/5946604/e7cdd401.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dan Inn Poços de Caldas by Nacional Inn Centro - Pool - Free WiFi - Restaurant - Business services 7.0 Good 358 reviews £30 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=5946604&PinnedHotelID=5946604&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/12000000/11470000/11460700/11460675/33646ad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Hotel Centro - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 762 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=11460675&PinnedHotelID=11460675&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/6000000/5990000/5982300/5982289/7d102ba2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Euro Suíte Poços de Caldas By Nacional Inn Centro - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 7.8 Good 181 reviews £31 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=5982289&PinnedHotelID=5982289&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/23000000/22650000/22650000/22649940/2e1babcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Minas Gerais Centro - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 689 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=22649940&PinnedHotelID=22649940&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/45000000/44380000/44370100/44370084/87139dd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Fiori Centro - Breakfast included - Free WiFi - Air conditioning - Parking available 9.4 Exceptional 613 reviews £32 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=44370084&PinnedHotelID=44370084&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch LCD TV with cable channels](https://images.trvl-media.com/lodging/109000000/108520000/108512600/108512563/133b6c38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lieto Centro - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 97 reviews £38 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=108512563&PinnedHotelID=108512563&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/23000000/22720000/22713900/22713889/02f4a15e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lisboa Hotel Centro - Pool - Breakfast included - Kids pool - Free WiFi 8.6 Excellent 119 reviews £34 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=22713889&PinnedHotelID=22713889&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment, Multiple Beds | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164593/63d1b07a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Poços De Caldas Região Urbana Homogênea V - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 292 reviews £42 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=89164593&PinnedHotelID=89164593&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Covered valet parking on site (BRL 30 per day) - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Billiards/pool table - Free children's club - Gym - Outdoor pool - Playground - TV in common areas - Waterslide ### Family friendly - Arcade/game room - Free children's club - Laundry facilities - Outdoor pool - Playground - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Pool loungers ### Accessibility - Lift ### More - 1 building - 9 floors - Built in 1975 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 24-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Phone ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 2 AM Minimum check-in age - 18 ### Check-out Check-out before 2 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 28 December to 2 January: - One of the dining venues ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 80 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 25 per person - Valet parking fee: BRL 30 per day - Pet fee: BRL 80 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Nacional Inn Pocos Caldas Nacional Inn Pocos Caldas Pocos De Caldas Nacional Pocos Caldas Nacional Pocos Caldas Pocos De Caldas Nacional Inn Pocos Caldas Hotel Pocos De Caldas Nacional Inn Pocos Caldas Hotel ## Frequently asked questions ### Does Hotel Nacional Inn Poços de Caldas have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Nacional Inn Poços de Caldas ? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Nacional Inn Poços de Caldas on 28 Oct 2025 start from £36.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Pocos-De-Caldas-Hotels-Nacional-Inn-Pocos-De-Caldas.h1807542.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Nacional Inn Poços de Caldas pet-friendly? > Yes, Hotel Nacional Inn Poços de Caldas allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Nacional Inn Poços de Caldas ? > Valet parking is available for BRL 30 per day. Limited spots are available. ### What time is check-in at Hotel Nacional Inn Poços de Caldas ? > Check-in start time: 4 PM; check-in end time: 2 AM. After-hours check-in is not available. ### What time is check-out at Hotel Nacional Inn Poços de Caldas ? > Checkout is at 2 PM. ### Where is Hotel Nacional Inn Poços de Caldas located? > Located in the heart of Poços de Caldas, this family-friendly hotel is steps away from Macacos Fountain, Paco das Aguas Shopping Center and Nossa Senhora da Saude Cathedral. Calendario Floral Monument and Jose A Junqueira Park are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Nacional Inn Poços de Caldas Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 156 8 - Good 194 6 - Okay 152 4 - Poor 67 2 - Terrible 56 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 7.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 2/10 Terrible #### John 14 Mar 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### This hotel tried to have me pay double rate Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE ##### John Stayed 1 night in Mar 2025 ### 6/10 Okay #### Ueverton 16 Jul 2025 Liked: Cleanliness, staff & service O hotel é bom, mas o que "matou" em minha opinião é o estacionamento ser pago a parte e o carro tem que ser levado pelo manobrista para outro local o que causa demora de sua disponibilidade. Já que é cobrado a parte, porque não inclui no preço da diária? Agora o hóspede chega cansado de uma viagem e além do check-in ainda tem que fazer o cadastro na operadora do estacionamento! Informo também que um dos elevadores está em manutenção o que causa demora no deslocamento. ##### Ueverton Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### RAPHAEL 15 Jul 2025 ##### RAPHAEL Stayed 1 night in Jul 2025 ### 6/10 Okay #### Renata B P 15 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort ##### Renata B P Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Bruno 13 Jul 2025 Liked: Staff & service #### Hotel mediano Razoável , hotel cumpre o básico de um hotel , café da manhã e estrutura do prédio são bons , porém o quarto tem apenas 1 tomada disponível e o banheiro estava em condições ruins com um buraco no teto ,pelo valor da estadia eu esperava um quarto com uma estrutura melhor . ##### Bruno Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Cleiton 12 Jul 2025 Liked: Property conditions & facilities, room comfort ##### Cleiton Stayed 2 nights in Jun 2025 ### 8/10 Good #### Cinthia 10 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Hotel confortavel e proximo a tudo ma regiao centralizada. Nao precisa de carro. Gostei bastante. Unico detalhe é para falta de estacionamento. ##### Cinthia Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Anderson 27 Jun 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel péssimo! Estadia foi terrível, o quarto estava com mofo no canto da janela, banheiro sem água quente, trocaram a gente de quarto e o banheiro a água tbm não esquentava, café da manhã lotado, tendo que ser feito em turnos e estacionamento lotado pedi o carro e ele não chegava demorou mais de 30 minutos para chegar precisei pegar um Uber para chegar no evento! Fui a trabalho no festival de dança de caconde que ocorreu no teatro da urca e tinha horário para chegar! Não conseguia tomar banho nem pegar o carro foi horrível!! ##### Anderson Stayed 2 nights in Jun 2025 ### 8/10 Good #### Maraisa 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito gostoso, maravilhoso,voltarei novamente, só ficou devendo a Internet, muito lenta e ruim ##### Maraisa Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Luci 22 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Não voltaria. O primeiro quarto que peguei está sem condições de ficar, mofo em alguns lugares, sem energia, informei na recepção e me trocaram de quarto, a noite fui pedir uma coberta devido ao frio na cidadã e me falaram que não tinha mais coberta pois o hotel estava cheio e não possuem coberta para todos os hóspedes, o chuveiro não esquenta muito, informei na recepção mas não resolveram. O café da manhã é bem completo e gostoso, a única parte da estadia que valeu a pena. O hotel está precisando de reformas, mesmo na parte que eles falam que foi reformado recentemente. ##### Luci Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Eduardo 22 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nosso quarto tinha cortinas rasgadas Depois de bastante tempo que falamos nos colocaram em outro quarto, este com lençóis menores que os colchões ( o anterior tbm era assim) ou seja, eu sabia que dormiria e o lençol deixaria o colchão descoberto o que é totalmente anti higiênico, e foi o que aconteceu, uma noite horrível tentando cobrir o colchão para não dormirmos sobre ele! Na noite que chegamos, fomos tomar banho, não havia água quente, depois de um dia de viagem tivemos que tomar banho frio, hoje de manhã também não havia água quente! Ou seja, tudo inaceitável sendo que a tarifa de R$ 653,00 equivale a 100,00 Euros e com este valor dormimos em hotéis perfeitos na Europa, e além de tudo, elevadores eram insuficientes para a quantidade de hóspedes! O pior de tudo foi que ao voltarmos do jantar nosso quarto estava muito quente por causa do ar condicionado ( já estava ligado quando entramos no quarto) fomos usar o controle remoto e este não respondia, mas o controle estava ligado, problema não se resolvia, liguei do meu celular para a recepção para pedir que ajudassem, o recepcionista nos orientou para irmos na varanda do quarto e desligar o disjuntor ( UM PERIGO DE TOMARMOS UM CHOQUE!!!) ou seja, uma estadia desoladora de tão desconfortável e cheia de problemas! Banheiro deixa muito a desejar em questão de limpeza, pelo menos ser limpo com cloro para não ter cantos cheios de mofo no box de banho! Estamos extremamente insatisfeitos! Abaixo fotos do lençol pequeno. ![](https://a.travel-assets.com/ugc/hotel-reviews/999b62cc-b909-4588-a60f-59ba33c59ae6-1750550836609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1b8c17b3-247a-40a3-b56e-047edff5ce07-1750550836490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9467e786-2c2f-44d7-ad7c-c2c299994bb4-1750550836559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eduardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Denise 14 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel estava em reforma, mas a estadia foi boa ##### Denise Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Daiana 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Daiana Stayed 1 night in Jun 2025 ### 8/10 Good #### Evaldo tafashi 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Evaldo tafashi Stayed 1 night in May 2025 ### 10/10 Excellent #### Josué 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Josué Stayed 1 night in Jun 2025 ### 6/10 Okay #### Rita Cassia 2 Jun 2025 Disliked: Property conditions & facilities, room comfort Hotel velho, requer reformas. Muitos hospedes, escalonamento para cafe da manhã. Cama pequena, dois elevadores lentos. ##### Rita Cassia Stayed 1 night in May 2025 ### 10/10 Excellent #### Percio 1 Jun 2025 Liked: Cleanliness, staff & service, room comfort ##### Percio Stayed 2 nights in May 2025 ### 8/10 Good #### Fabiano 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A estadia foi muito boa. O check in que estava mto lotado, mas tinham bastante fundiários o fazendo. O café da manhã parecia uma fila de restaurante popular tanta gente que tinha hospedado, embora o hotel fizesse um controle, por meio de pulseiras coloridas, os hóspedes não respeitavam, o que causava um tumulto imenso no meu horário das refeições. O elevador também deixa a desejar, mas estavam providenciando um outro, pois o hotel só tinha dois. No fim deu tudo certo, mas no começo ##### Fabiano Stayed 3 nights in May 2025 ### 8/10 Good #### José 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### José Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jair 27 May 2025 ##### Jair Stayed 3 nights in May 2025 ### 8/10 Good #### DENIS 27 May 2025 Liked: Cleanliness, staff & service, room comfort ##### DENIS Stayed 2 nights in May 2025 ### 6/10 Okay #### Elaine 26 May 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Condições do quarto deixou a desejar, banheiro em péssimo estado, estacionamento pago. Única coisa boa foi o atendimento dos funcionários. ##### Elaine Stayed 2 nights in May 2025 ### 10/10 Excellent #### Emmanuel Paulo Borges 22 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente hotel, e com pessoal receptivo e educado. ![Vista do Cristo Redentor do alto de Poços de Caldas ](https://a.travel-assets.com/ugc/hotel-reviews/ede8ae6b-a45b-407f-9121-b596eedecde3-1747952668119.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emmanuel Paulo Borges Stayed 3 nights in May 2025 ### 4/10 Poor #### jessica 22 May 2025 ##### jessica Stayed 1 night in May 2025 ### 10/10 Excellent #### Mateus Gabriel 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mateus Gabriel Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Villas Assos](https://www.expedia.co.uk/Assos-Villas.d6204540-aaVillas.Travel-Guide-Accommodation) > > [Hotels in Córdoba](https://www.expedia.co.uk/Destinations-In-Cordoba.d6046810.Hotel-Destinations) > > [Beach Resorts & Hotels in Algiers](https://www.expedia.co.uk/Algiers-Hotels-Beach-Hotels.0-0-d359-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Aquaworld Resort Budapest](https://www.expedia.co.uk/Budapest-Hotels-Aquaworld-Resort-Budapest.h2419462.Hotel-Information) > > [Sommerro](https://www.expedia.co.uk/Oslo-Hotels-Sommerro.h70553567.Hotel-Information) > > [Family-Friendly Hotels in Northern Spain](https://www.expedia.co.uk/Northern-Spain-Hotels-Family-Friendly-Hotel.0-0-d6342394-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.co.uk/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Hotels in Chengdu](https://www.expedia.co.uk/Chengdu-Hotels.d930.Travel-Guide-Hotels) > > [Crowne Plaza Reading by IHG](https://www.expedia.co.uk/Reading-Hotels-Crowne-Plaza-Reading-East.h3526547.Hotel-Information) > > [HyattHotels Hotels in Corfu](https://www.expedia.co.uk/Corfu-Hotels-Hyatt-Hotels.0-0-d816--bHyattHotels.Travel-Guide-Filter-Hotels) > > [InterContinental Edinburgh The George by IHG](https://www.expedia.co.uk/Edinburgh-Hotels-InterContinental-Edinburgh-The-George.h20436.Hotel-Information) > > [Hotels with Babysitting Services in England](https://www.expedia.co.uk/Destinations-In-England-Hotel-With-Babysitting-Services.0-0-d11218-thotelwithbabysittingservices.Hotel-Filter-Destinations) > > [ibis Nottingham Centre](https://www.expedia.co.uk/Nottingham-Hotels-Ibis-Nottingham-Centre.h1782672.Hotel-Information) > > [Hotels near Doagh Famine Village](https://www.expedia.co.uk/Doagh-Famine-Village-Hotels.0-l553248634504811301-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Brixton](https://www.expedia.co.uk/5Star-Brixton-London-Hotels.s50-n179544-0.Travel-Guide-Filter-Hotels) > > [Hotels with Hot Tubs in York](https://www.expedia.co.uk/York-Hotels-Hotels-With-Hot-Tubs.0-0-d5489-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Sheraton Miramar Resort El Gouna](https://www.expedia.co.uk/Hurghada-Hotels-Sheraton-Miramar-Resort-El-Gouna.h77885.Hotel-Information) ### Flights > [Flights from London (LHR) to Dammam (DHA)](https://www.expedia.co.uk/lp/flights/lhr/dha/london-to-dhahran) > > [Air Canada London (LHR) to Montreal (YUL) flights](https://www.expedia.co.uk/lp/flight-routes/air-canada-from-heathrow-to-pierre-elliott-trudeau-intl/ac/lhr/yul) > > [Flights from London (LHR) to Kumasi (KMS)](https://www.expedia.co.uk/lp/flights/lhr/kms/london-to-kumasi) ### Cars > [Car hire in Wemyss Bay](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Wemyss-Bay.d6262648.Car-Hire-Guide) > > [Car hire in Tobermory](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Tobermory.d182831.Car-Hire-Guide) > > [Car hire in Les Gets](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Les-Gets.d500471.Car-Hire-Guide) > > [Car hire in Dorset](https://www.expedia.co.uk/Destinations-In-Dorset.d6046198.Car-Hire-Destinations) > > [Goldcar Keyn Go Destinations In Portugal](https://www.expedia.co.uk/Goldcar-Keyn-Go-Destinations-In-Portugal.d147-c1044.Car-Rental-Destination-Suppliers) ### Packages > [Shetland Islands Holidays](https://www.expedia.co.uk/Shetland-Islands.d6051156.Holidays-City-Breaks) > > [Mamaia Holidays](https://www.expedia.co.uk/Mamaia.d6262473.Holidays-City-Breaks) ### General > [Visit Woolfardisworthy](https://www.expedia.co.uk/Woolfardisworthy.dx3000009267)