Whalesong Hotel & Spa

Property class: 4

Choose dates to view prices

Reviews

7.6 out of 10
Good
Located close to Plettenberg Bay Beach, Whalesong Hotel & Spa provides a free daily manager's reception, shopping on-site and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Indulge in a body treatment, a body wrap and a body scrub at the on-site spa. The on-site restaurant, Blue Whale Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
The current price is £159
includes taxes & fees
29 Sept - 30 Sept

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room

A hotel room with two beds, a sofa, a large window with curtains, and a view of buildings outside.

Room

  • Sleeps 2

View all photos for Room

A neatly arranged hotel room with a large bed, two bedside tables, a bench, a mirror, and a potted plant.

Room

  • Sleeps 2

View all photos for Executive Room

A modern hotel room with a large bed, a sitting area with a chair, a small table, and a potted plant.

Executive Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Superior Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

A hotel room with a bed, two armchairs, a sofa, a small table, and a potted plant.

Room

  • Sleeps 2

View all photos for Standard Room

A bedroom with a bed, bedside tables, a bench, a chair, and a large window with curtains.

Standard Room

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
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About the area

Located in Plettenberg Bay, Whalesong Hotel & Spa is in the suburbs. The area's natural beauty can be seen at Plettenberg Bay Beach and Robberg Nature Reserve. Arch Rock Beach and Garden of Eden are two other places to visit that come recommended. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Plettenberg Bay travel guide
Map
Marine Drive, Plettenberg Bay, Western Cape, 6600

What's nearby

  • A beach with waves, a rocky coastline, and distant mountains.
    Plettenberg Bay Beach
    3 min drive - 1.6 miles
  • Plett Puzzle Park
    9 min walk - 0.5 miles
  • Lawnwood Snake Park
    9 min walk - 0.5 miles
  • Adventure Land - Water Slides and Play Park
    19 min walk - 1.0 mile
  • Van Plettenberg Beacon
    3 min drive - 1.4 miles

Getting around

  • Plettenberg Bay (PBZ)
    11 min drive

Restaurants

  • Sotto
    4 min drive
  • Le Fournil De Plett Bakery
    19 min walk
  • Adi’s Kitchen
    19 min walk
  • Steers
    1 min walk
  • The Grand Cafe
    19 min walk

About this property

Whalesong Hotel & Spa

  • Upscale family-friendly hotel near Plettenberg Bay Beach
  • Located close to Robberg Nature Reserve, Whalesong Hotel & Spa provides a free daily manager's reception, shopping on-site and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Treat yourself to a body treatment, a body wrap or a body scrub at the on-site spa. The on-site restaurant, Blue Whale Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Supervised childcare (surcharge), smoke-free property and outdoor furniture
  • Room features
  • All guest rooms at Whalesong Hotel & Spa boast thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Highchairs, children's books and art supplies
    • Bathrooms with separate baths/showers and hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, childcare services and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 135 to 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Whale Restaurant

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does Whalesong Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Whalesong Hotel & Spa?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Whalesong Hotel & Spa on 29 Sept 2026 start from £159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Whalesong Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Whalesong Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Whalesong Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Whalesong Hotel & Spa?

Checkout is at 10:00 AM.

Does Whalesong Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 890 per person applies.

Where is Whalesong Hotel & Spa located?

This family-friendly Plettenberg Bay hotel is located in the suburbs, 1.4 mi (2.2 km) from Plettenberg Bay Beach, and within 9 mi (15 km) of Robberg Nature Reserve and Arch Rock Beach. Garden of Eden is 9.7 mi (15.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Whalesong Hotel & Spa Reviews

7.6

Good

8.0

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyårsafton i Pettenberg Bay

Fantastisk personal och trevliga gäster som man lärde känna på Nyårsafton. Vacker placering i viken. Vi kände oss väldigt trygga på detta boende.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma Boa Opção, Bom Custo-Benefício

Chegamos um pouco tarde para o check in, assustei porque parecia não haver ninguém na recepção, o rapaz da recepção estava alcoolizado, não achou uma caneta para assinarmos a reserva. Esse foi meu único problema na estadia. De resto os quartos são limpos e espaçosos, o restaurante é bom, e o café da manhã tb, apenas há 5 minutos do centro, como estávamos de carro isso não foi um problema.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima, mooi gelegen hotel met uitzicht over baai. Vlak naast N2 snelweg, maar je hoort de weg nauwelijks.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Staff & service
Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to fix the phones

Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

special place

Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Não tem internet nos quartos, as instalações são um pouco antigas, o café da manhã não estava de incluído na diária e foi cobrado um valor maior do que o anunciado.
Stayed 1 night in Apr 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Hotel toller Ausblick

Sehr sehr freumdlicher Service und traumhaft schönes Hotel
Stayed 2 nights in Jan 2018
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma experiência agradável. Os quartos são amplos e aconchegantes. A equipe do hotel é bem simpática.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel, prachtig uitzicht van restaurant.

Het hotel ligt centraal. Heeft ruime kamers en een ruime badkamer. Mooi uitzicht vanaf het restaurant en terras. Het personeel is behulpzaam en de sfeer is heel plezierig.
Stayed 3 nights in Jan 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Schöne Aussicht, gute Betten

Gutes Hotel am Hang gelegen, gute Betten, grosses gemütliches Zimmer, gutes Essen.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kör ba

Superfint och mysigt hotell. Rent och snyggt med bra service, inga problem alls! Rummen var stora och kändes lyxiga med barkar, balkong och myspys. Enda minuset är att det är en liten promenad ner till "centrum" men det kompenseras med fin utsikt. Rekommenderas!
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Kleines Hotel in Strandnähe

saubere und funktionale Zimmer, nettes Personal und kleiner Pool vorhanden Toller Ausblick auf die Bucht
Stayed 1 night in Apr 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Room

The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service

Katastrophe - Buchung einfach storniert!

Ca. 2-3 Tage vor unserer Anreise in April 2017 haben wir eine Nachricht erhalten, dass das Reservierungsbüro vom Whalesong Hotel einfach unsere Buchung storniert hat. Dies obwohl ich in August 2016 bereits über Expedia gebucht und bezahlt hat. Die Stornierung seitens des Hotels wurde mit Überbuchung begründet. Wir wir später erfahren haben, hat sich eine Busreise angekündigt (die dann absagte). Nachdem ich mich bei der Reservierung beschwert habe, konnten wir dann doch gnädigerweise dort übernachten. Wir haben keine Entschuldigung vom Hotel bekommen und haben uns überhaupt nicht willkommen gefühlt. Mir wäre im Nachhinein lieber gewesen, wir hätten uns doch ein anderes Hotel ausgesucht. Ferner hat das Hotel uns enttäuscht. Es liegt an einer Hauptstraße in einer Gegend, wo wir uns nicht getraut haben, ohne Auto unterwegs zu sein.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Good size room and beds.No wifi in room-available in reception
Verified review

6/10 Okay

Liked: Staff & service

Value for money hotel Mit schönem Ausblick

Hotel mit kleinem Pool und schönem Blick über die Bucht. Nicht luxuriös, aber sauber und funktional. Zimmer gibt es im Erdgeschoss oder Obergeschoss einzelner kleiner Häuschen auf dem Grundstück. Parkmöglichkeiten sind vorhanden. Internetzugang gibt es nur in der Lounge und auch dort nur langsam. Personal war sehr freundlich und check-in und check-out Waren sehr schnell und effizient.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables Hotel mit super Blick. Leider kann man die Restaurants nicht zu Fuß erreichen.