Vitigudino Holidays from £311

I reserved a queen size bed room , and they gave Me a full side bed. For me and my husband. I did check prior to my arrival with Expedia confirming a/c on the rooms, wich they confirmed it . Time check In there was no a/c Some one put a sign on my door so not make room or disturb, not me. And they didn’t make my room. If you reserve with time a queen bed and they don’t have the price would be less of what I paid. But no, they didn’t care

I've had better breakfast options at other hotels in Madrid. It was an okay breakfast, just not as much variety.

The directions recieved were precise and location is perfect. Everything is walking distance, lots of bars, restaurants m, mini markets, stores. Definitely recommend staying here.

The room was clean, comfortable, and equipped with all the amenities you could need. The hotel is located in a trendy neighborhood with plenty of great eats and shops. Also convenient access to the metro, making it easy to get around.

Booked a deluxe double, unfortunately it was lacking anything which made it deluxe. The room felt like it was in the basement, the window overlooked a rather grotty space between buildings, almost no natural light in the room. The room itself was very small, with nowhere to store luggage and only a small wardrobe with four hangers. The bathroom door is glass, so if bathroom privacy is your thing you'll be in for a fright! But if don't mind seeing or been seen on the toilet, then all will be well (and everything can be heard through said glass door!). The room was clean, the bed comfy and the curtains did make the room dark. The bathroom was ok, with a decent shower. Walls not the most sound proofed... Breakfast was basic. Scrambled "eggs" and bacon the only hot food. Pastries, donuts, pancakes, meat, cheese, bread. All help yourself. The hotel location is excellent. Restaurants and bars right outside. Two minutes walk to the metro and Gran Via. Opera and Plaza Mayor less than 10 minutes walk. An OK hotel, but certainly not a 4* experience (more like 2 to 3). All the staff were fine, very courteous and helpful. One thing to beware (and this isn't a hotel issue), my taxi from the airport dropped me up on Gran Via - so a shortish walk to the hotel.