Dear Barbara, Thank you for your wonderful feedback! We are thrilled to hear that our property exceeded your expectations. It would be our pleasure to welcome you back again in the future. Your recommendation means a lot to us!

Dear Alex, Thank you for your kind evaluation. We look forward to your next visit!

Dear Sarah, We are delighted to know that your stay with us was truly unforgettable and that you wish to return for another great experience. We look forward to the honor of hosting you again!

Dear Alexander, Thank you for your wonderful review! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another fantastic experience!Cordially, Management TeamThe Fives Beach Hotel and Residences

Dear Travis, We would like to thank you for your kind rating. We look forward to your next visit!

Dear Nicholas, We are sorry to hear that you did not have a positive experience. If you have specific feedback you'd like to share or if there's anything we can do to address your concerns, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to improve your impression of our hotel. Thank you for sharing your thoughts.Cordially, Management TeamThe Fives Beach Hotel and Residences

Dear Caroline, Thank you for taking the time to share your evaluation with us. We accept our sincere apologies for the inconvenience encountered, despite this, we hope you had an overall great stay. Cordially, Management TeamThe Fives Beach Hotel and Residences

Dear Jean'Shay Delight, We sincerely apologize for the upsetting experience you and your family encountered during your recent stay at our hotel. It is deeply concerning and disheartening to hear about the incidents you described, and we want to extend our heartfelt apologies for any unfair treatment you perceived.We strive to provide equal and respectful service to all our guests regardless of background or circumstance, and we deeply regret that this was not reflected in your experience. Please be assured that we take your feedback very seriously and will be addressing these issues with our team to ensure that such incidents do not happen again. Every guest should feel valued and respected throughout their stay, and we are truly sorry for failing to meet these expectations.We appreciate you bringing these matters to our attention and allowing us the opportunity to improve. Your comments will serve as a catalyst for necessary changes to enhance our service delivery and ensure all our guests feel welcomed and cared for.Should you reconsider visiting us again, we would like the chance to restore your faith in our resort and provide you with the exceptional experience that every guest deserves.Thank you for sharing your concerns with us.

Dear Serkan, Thank you for sharing your insights regarding your recent stay. We appreciate your feedback, and we understand the importance of clear guidance to enhance our guests' dining experiences. We will certainly review our procedures to ensure that all guests receive transparent information upon check-in, allowing for a smoother and more enjoyable dining experience. Your feedback is invaluable to us, and we look forward to welcoming you back in the future.Sincerely, Management Team

Dear Mark, Thank you for taking the time to share your experience with us. We're delighted to hear that your kids enjoyed the opportunity to see monkeys and explore. Your feedback regarding the restaurant availability and the pullout sofa bed mattress is duly noted, and we apologize for any inconvenience caused.We're thrilled that despite these minor issues, you still enjoyed your stay overall. It's gratifying to hear that our staff provided excellent service throughout your visit. Your kind words will be shared with the team, who will be encouraged by your positive feedback.We hope to welcome you back for another memorable stay in the future.Cordially, Management Team

Dear Danny, We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your feedback is invaluable to us, and we will take immediate steps to address these issues to prevent any recurrence in the future.We understand the importance of a seamless and enjoyable stay, and we apologize for falling short of your expectations. Should you choose to stay with us again, we will ensure that every effort is made to provide you with the experience you deserve.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back and make amends.Sincerely, Management Team

Dear Ashley, Thank you for your review. We sincerely apologize for any inconveniences you experienced during your stay. Should you have any further questions or wish to discuss your concerns in more detail, please reach out to us.

Dear Rebecca, Thank you for your amazing review. We look forward to the honor of hosting you again!

Dear Jim, Thank you for your kind review!

Dear Alycia, Thank you for your amazing 5-star rating. We look forward to your next visit!

Dear Maciej, Thank you for your kind evaluation. We look forward to your next visit!

Dear Jill, Thank you for your amazing evaluation. We look forward to your next visit!

Dear Elizabeth, Thank you for sharing your feedback with us. We appreciate your kind words about our property, friendly staff, and the quality of the Italian restaurant. We apologize for the challenges you faced with restaurant wait times, and we'll take your concerns into consideration for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience.

Dear Elden, Thank you for taking the time to share your rating with us. If you would like to share with us what we could have done better to improve your experience, please contact us.

Dear Shawn, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the beauty of our property and the excellent service provided by our staff.We apologize for the challenges you encountered with dinner reservations, seating availability, and additional charges. Your feedback is important, and we will certainly review these aspects to enhance our guest experience.We understand your concerns, and we regret any inconvenience caused. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable stay.

Dear Ilana Megan, Thank you for your amazing 5 rating. We look forward to the honor of hosting you again!

Dear Langdon, Thank you for sharing your feedback with us. We appreciate your input. Could you kindly provide more details about your experience so that we can address your concerns more effectively? Your insights are important to us, and we want to ensure your satisfaction.

Dear Kelly, Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff's politeness and willingness to meet your needs made your stay enjoyable. It's a pleasure to receive such kind words about our team. We're also glad you enjoyed our great location and resort facilities.We appreciate your feedback and look forward to welcoming you back for another pleasurable stay in the future!

Dear Carlos, Thank you for taking the time to share your feedback with us. We appreciate your observations, and we apologize for any inconvenience you experienced during your stay. We take your comments seriously and will use them to improve our services. We hope you enjoyed the gym and would welcome the opportunity to host you again, providing a more satisfying experience.

Dear Elana, Thank you for sharing your wonderful experience at our hotel! We're delighted to hear that you enjoyed the clean surroundings of our property, especially the natural settings and local wildlife. It's fantastic that Kendy provided excellent service and made great drink recommendations.We're glad you found the suite spacious and comfortable. It's also heartening to know that the diverse food options, especially the beachside burgers, left a positive impression.We're thrilled that the pool and beachside activities brought tons of fun for you and your kids. Looking forward to welcoming you back next year for another memorable stay!

Thank you for your amazing rating. We look forward to your next visit!

Dear Wanda, Thank you for your kind evaluation. We look forward to your next visit!

Dear Yajaira,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our staff and their accommodating service.We apologize for any disappointment regarding the food temperature and variety. Your input is valuable, and we will address this matter with our culinary team to ensure improvements are made. We value your perspective and hope to have the opportunity to welcome you back for an improved experience.Warm regards

Dear Daniel, Thank you for your amazing evaluation. We look forward to your next visit!

Dear Katie, Thank you for your review! We're delighted to hear that you had a top-notch experience at our hotel. Our team is thrilled to be recognized for their incredible service, and we're glad you enjoyed our stunning grounds, diverse food options, and entertainment offerings.We can't wait to welcome you back for another fantastic stay!

Dear Colin, Thank you for your evaluation. We look forward to the honor of hosting you again.

Dear Nabila, Thank you for your kind rating!

We appreciate the time taken in sharing your evaluation with us.

Thank you for your kind evaluation!

Dear Mac, Thank you for your kind evaluation.

Dear Monce, Thank you for your kind words and positive feedback. We sincerely apologize for any inconvenience caused by the TV issue. Please rest assured that we are addressing the matter to ensure a flawless experience for your future visits. We appreciate your understanding.

Dear Dana, Thank you for your review. We are very sorry for the inconvenience encountered, despite them; we hope you had an overall good experience.

Dear Abdul-Aziz, Thank you for sharing your thoughts on your recent stay. We appreciate your feedback regarding our hotel and are pleased to hear that you enjoyed the Japanese and Mexican restaurants, as well as the entertainment provided by Julian.Your observations about the Kids Club and the Michael Jackson show are duly noted. We apologize for any inconvenience regarding the additional charges for certain amenities. Your insights are valuable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back in the future.

Dear Angeli, Thank you for taking the time to share your feedback with us. We regret to hear that the reservation requirement for dining negatively impacted your experience. We sincerely apologize for any inconvenience caused by the limited availability during your stay. Your comments are valuable, and we will review our policies to enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide a more seamless dining experience.

¡Gracias por evaluarnos!

Dear Andrea, Thank you for choosing The Fives for your Christmas vacation and taking the time to share your positive experiences. We're delighted to hear that our staff contributed to making your stay enjoyable. It's fantastic that the entire family had a great time with activities.We appreciate your feedback regarding the pool temperatures, and we will certainly take your suggestion into consideration for improvements. Your satisfaction is our priority, and we look forward to the opportunity of welcoming you and your family back for another memorable stay.

Thank you for your helpful evaluation!

Thank you for your kind evaluation. We look forward to your next visit!

Thank you for your evaluation!

Thank you for your kind review. We look forward to your next visit!

Thank you for your incredible review. We look forward to your next visit!

Thank you for your evaluation. We are very sorry for the inconveniences encountered.

Thank you for your wonderful review!

Dear Yolanda, Thank you for your feedback. We're delighted you enjoyed the beautiful, kid-friendly resort, spacious rooms, and friendly staff.We apologize for any inconvenience with transportation, limited children's options, and non-inclusive aspects. Your input on reservations and service is noted, and we'll address these concerns.We appreciate your understanding and hope to welcome you back for an improved experience.

Thank you for evaluating us!