Title: Sercotel IT Hotel AND Residnc Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sercotel IT Hotel AND Residnc Beachside comfort awaits at this idyllic retreat near Playa del Carmen Main Beach, where thoughtful amenities create a genuine home-away-from-home experience ## Photo gallery for Sercotel IT Hotel AND Residnc ![Terrace/patio - Sercotel IT Hotel AND Residnc (Playa Del Carmen)](https://images.trvl-media.com/lodging/24000000/23540000/23533500/23533496/f6fbcd44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Sercotel IT Hotel AND Residnc (Playa Del Carmen)](https://images.trvl-media.com/lodging/24000000/23540000/23533500/23533496/d81fe468.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Sercotel IT Hotel AND Residnc (Playa Del Carmen)](https://images.trvl-media.com/lodging/24000000/23540000/23533500/23533496/620319e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Sercotel IT Hotel AND Residnc (Playa Del Carmen)](https://images.trvl-media.com/lodging/24000000/23540000/23533500/23533496/71d1023d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room - Sercotel IT Hotel AND Residnc (Playa Del Carmen)](https://images.trvl-media.com/lodging/24000000/23540000/23533500/23533496/9561fbda.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sercotel IT Hotel AND Residnc is near Playa del Carmen Main Beach. Travelers enjoy practical laundry facilities, on-site dining, an outdoor pool for relaxation, and a front-desk safe for valuables. ## Reviews 10 Exceptional ## Popular amenities - Pool - Restaurant - Laundry room ## Room options ### Check availability for these dates Tonight [Feb 24 - Feb 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 25 - Feb 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 36 reviews £123 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73ca0eb9-329f-4771-acf2-2e32f39dceb6&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,027 reviews £313 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73ca0eb9-329f-4771-acf2-2e32f39dceb6&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,105 reviews £87 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73ca0eb9-329f-4771-acf2-2e32f39dceb6&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/bc8cee87_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids’ pool 9.8 Exceptional 591 reviews £1,147 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73ca0eb9-329f-4771-acf2-2e32f39dceb6&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,004 reviews £340 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73ca0eb9-329f-4771-acf2-2e32f39dceb6&top_cur=GBP) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,407 reviews £256 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=73ca0eb9-329f-4771-acf2-2e32f39dceb6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sercotel-IT-Hotel-AND-Residnc.h23533496.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Sercotel-IT-Hotel-AND-Residnc.h23533496.Hotel-Information) ## About the area Zazil-ha, a neighbourhood in Playa del Carmen, is home to Sercotel IT Hotel AND Residnc. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63656%2C-87.06396&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WoRPM-JDx2kDl7bSDPraxBygNHI=) Calle 44 Con Av Primera Zazil, Playa Del Carmen, Quintana Roo, 77710 ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.3 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.4 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 6 min walk \- 0.4 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 11 min walk \- 0.6 miles - Coco Beach 8 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 46 min drive ### Restaurants - Ah Cacao Chocolate Café 3 min walk - Pizza Italia 2 min walk - Colectivo Mexicano Cervecero 2 min walk - Que Huevos 3 min walk - De Local 2 min walk ## About this property ### Sercotel IT Hotel AND Residnc Hotel near Playa del Carmen Main Beach Close to Mamitas Beach and Quinta Avenida, Sercotel IT Hotel AND Residnc provides laundry facilities, a restaurant and more. You'll also enjoy the following perks during your stay: - An outdoor pool - A front desk safe ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696083/eb237875.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Maya Suites Downtown Playa del Carmen - Pool - Pet-friendly - Kids’ pool - Parking included 9.4 Exceptional 475 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1696083&PinnedHotelID=1696083&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/9000000/8090000/8080700/8080690/b9ff39c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Colibri Downtown Playa del Carmen - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 415 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=8080690&PinnedHotelID=8080690&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/5000000/4530000/4523900/4523875/3ba0ce46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Sian Kaan Playa del Carmen - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 709 reviews £96 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=977352&PinnedHotelID=977352&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/112000000/111330000/111322600/111322553/ca36a591.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B10 Distinctive Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 9.2 Wonderful 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=111322553&PinnedHotelID=111322553&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2870000/2862500/2862476/504ac280.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Villa Condo Hotel & Beach Club Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 371 reviews £172 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=2862476&PinnedHotelID=2862476&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=23533496&PinnedHotelID=23533496&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=23533496,1696083,8080690,4523875,1258477) ## Property amenities ### Food and drink - A restaurant ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Safe at front desk ## Policies ### Check-in Check-in time starts at 3 PM ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Sercotel IT Residnc Sercotel IT Residnc Playa Del Carmen Sercotel IT Hotel Residnc Sercotel IT Hotel Residnc Playa Del Carmen Sercotel It Residnc Del Carmen Sercotel IT Hotel AND Residnc Hotel Sercotel IT Hotel AND Residnc Playa Del Carmen Sercotel IT Hotel AND Residnc Hotel Playa Del Carmen ## Frequently asked questions ### Does Sercotel IT Hotel AND Residnc have a pool? ### What time is check-in at Sercotel IT Hotel AND Residnc? ### Where is Sercotel IT Hotel AND Residnc located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sercotel IT Hotel AND Residnc Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 6.0 Amenities ### 8.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Ricardo 22 Apr 2024 Liked: Staff & service Ok stay ##### Ricardo Stayed 1 night in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - 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