Title: El Cielo by Casago Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # El Cielo by Casago Apartment with free parking, near El Camaleón Mayakoba Golf Course ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/776dffee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Apartment | Living area | 24-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/94da8696.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/7bf30500.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | Private kitchen | Full-sized fridge, microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/02d1ef13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment | Living area | 24-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/20000000/19230000/19230000/19229901/33505b1f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Located close to El Camaleón Mayakoba Golf Course, El Cielo by Casago provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym. 10 Exceptional ### Entire apartment 3 bathroomsSleeps 41300 sq ft ## Popular amenities - Dryer - Gym - Pool - Barbecue grill - Air conditioning - Kitchen £99 includes taxes & fees 19 Oct - 20 Oct ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### El Cielo by Casago Apartment with free parking, near El Camaleón Mayakoba Golf Course An outdoor pool, a fitness centre and dry cleaning are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. The apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as 3 bathrooms and a dryer, and other amenities include free WiFi and a balcony. Limited housekeeping is available. This apartment offers 4 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen apartment provides complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis. Recreational amenities at the apartment include an outdoor pool and a fitness centre. ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Street parking available - Free self parking on site ### Kitchen - Coffee/tea maker - Dishwasher - Full-sized refrigerator/freezer - Microwave - Toaster - Water dispenser ### Bedrooms - Bedsheets provided ### Bathroom - 3 private bathrooms - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - 24-inch flat-screen TV with cable channels ### Outdoor areas - Balcony/patio - Barbecue grill - Garden - Outdoor furniture - Terrace ### Laundry - Dry cleaning/laundry service - Dryer - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - No pets or service animals ### Suitability/Accessibility - Lift - Smoke-free property ### Services and conveniences - Housekeeping (limited availability) - Iron/ironing board - Safe - Tour and ticket assistance ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system ### General - 4 units - Garden - Individual decor - Individual furnishings - Soundproofing - Water dispenser ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/50000000/49310000/49302700/49302601/3bcddcca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heaven Hotel Playa del Carmen - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 133 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=49302601&PinnedHotelID=49302601&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - 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Cots (infant beds) are not available ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 200 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as El Cielo Seaside Apartment Playa del Carmen El Cielo Seaside Apartment El Cielo Seaside Playa del Carmen El Cielo Seaside El Cielo by Casago Apartment El Cielo by Casago Playa del Carmen El Cielo by Casago Apartment Playa del Carmen ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67919%2C-87.04021&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t5ynv21nzjBRf-ukhLexcEnT4Oo=) Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, Playa del Carmen, QROO, 77710 #### What's nearby - Gran Coyote Golf - 3 min drive - 1.6 miles - El Camaleón Mayakoba Golf Course - 3 min drive - 1.1 miles - Playa Xcalacoco - 5 min drive - 1.8 miles - Playa del Carmen Main Beach - 9 min drive - 5.3 miles - Tres Rios Ecopark - 10 min drive - 4.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive #### Restaurants - ‪Amaranto - ‬8 min drive - ‪Restaurante Hacienda - ‬6 min drive - ‪Mike’s Coffee - ‬8 min drive - ‪Piano Bar - ‬8 min drive - ‪El Beso Pool Bar - ‬7 min drive ## Frequently asked questions ### Does El Cielo by Casago have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at El Cielo by Casago? > As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at El Cielo by Casago on 19 Oct 2025 start from £99.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Cielo-By-Casago.h19229901.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is El Cielo by Casago pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Cielo by Casago? > Self-parking is free at this property. ### What time is check-in at El Cielo by Casago? > Check-in start time: 4 PM; check-in end time: 11 PM. ### What time is check-out at El Cielo by Casago? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is El Cielo by Casago located? > Situated near the beach, this apartment building is within 1 mile (2 km) of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. Chun-Zumbul (diving site) and 28 de Julio Square are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Cielo by Casago Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Cleanliness ### 10/10 Excellent #### Eric 28 Dec 2024 Liked: Cleanliness, room comfort, communication #### Great place Wow what a beautiful place and pool. ##### Eric Stayed 3 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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