Title: Distrito Corazón by BoutiqueApartmentsMX Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Distrito Corazón by BoutiqueApartmentsMX Apartment with a rooftop terrace, steps from Quinta Avenida ## Photo gallery for Distrito Corazón by BoutiqueApartmentsMX ![Terrace/patio - Distrito Corazón by BoutiqueApartmentsMX (Playa del Carmen)](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/32fe0da4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, Balcony | Living area | LED TV - Distrito Corazón by BoutiqueApartmentsMX (Playa del Carmen)](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/eb89d718.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Distrito Corazón by BoutiqueApartmentsMX (Playa del Carmen)](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/72d25943.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Distrito Corazón by BoutiqueApartmentsMX (Playa del Carmen)](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/e12dd7f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Apartment, 2 Bedrooms | Laptop workspace, free cots/infant beds, free WiFi, bed sheets - Distrito Corazón by BoutiqueApartmentsMX (Playa del Carmen)](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/5ebb6cb1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Quinta Avenida and Playa del Carmen Main Beach, Distrito Corazón by BoutiqueApartmentsMX provides a rooftop terrace and more. Guests can connect to free in-room WiFi. ## Reviews 7.2 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Outdoor space ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Standard Apartment ![Standard Apartment | Living area | LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/6685c148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Air conditioning Free cots/infant beds Kitchen LED TV Separate bedroom Hairdryer Rainfall showerhead Microwave - 710 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Superior Apartment ![Superior Apartment | Living area | LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/0d01b83a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment ### Highlights Air conditioning Free cots/infant beds Kitchen LED TV Separate bedroom Rainfall showerhead Microwave Toaster - 710 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Basic Apartment ![LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/f97ea47a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Apartment ### Highlights Garden Air conditioning Free cots/infant beds Kitchen LED TV Separate bedroom Rainfall showerhead Microwave - 710 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Superior Apartment, Balcony ![Superior Apartment, Balcony | Living area | LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/256f8bdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Balcony ### Highlights Garden Air conditioning Free cots/infant beds Kitchen LED TV Separate bedroom Rainfall showerhead Microwave - 710 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Apartment, Balcony ![Apartment, Balcony | Living area | LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/3186d8bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Balcony ### Highlights Garden Air conditioning Free cots/infant beds Kitchen LED TV Separate bedroom Rainfall showerhead Microwave - 710 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Senior Apartment, 2 Bedrooms ![Senior Apartment, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/f9650200.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Apartment, 2 Bedrooms ### Highlights Air conditioning Free cots/infant beds Kitchen LED TV 2 bedrooms Rainfall showerhead Microwave Toaster - 753 sq ft - 2 bedrooms - Partial ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Family Apartment, 2 Bedrooms ![Family Apartment, 2 Bedrooms | Living area | LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/0ea4397e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, 2 Bedrooms ### Highlights Air conditioning Free cots/infant beds Kitchen LED TV 2 bedrooms Rainfall showerhead Microwave Toaster - 1173 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Comfort Apartment ![LED TV](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/06eab876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Air conditioning Free cots/infant beds Kitchen LED TV Separate bedroom Rainfall showerhead Microwave Toaster - 710 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free Wi-Fi 8.6 Excellent 697 reviews £135 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-1-8&chkout=2026-1-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5989844a-ff29-4bc6-8de6-5994e6ffc99f&top_cur=GBP) Ad ![Serves breakfast, lunch and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65730000/65722800/65722721/6887e277_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 12 Bees Hotel Downtown Playa del Carmen - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Distrito-Corazon-By-BoutiqueApartmentsMX.h108323868.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Distrito-Corazon-By-BoutiqueApartmentsMX.h108323868.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62870%2C-87.07132&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CRzAYVbRPH7RTetVULgEVa5JnIs=) Calle 14 Nte, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 2 min walk \- 0.1 miles - Quinta Alegría Shopping Mall \- 2 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 3 min walk \- 0.2 miles - Central Square \- 5 min walk \- 0.3 miles - Mamitas Beach \- 6 min walk \- 0.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Aldea Corazón - ‬1 min walk - ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk - ‪Aldo's - ‬1 min walk - ‪La Caprichoza - ‬1 min walk - ‪Los Tulipanes - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Distrito Corazón by BoutiqueApartmentsMX Apartment with a rooftop terrace, steps from Quinta Avenida Along with an outdoor pool, this smoke-free apartment building has a rooftop terrace and free Wi-Fi in public areas. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and an LED TV. A rainfall shower and a shower are among the other amenities available to guests. Distrito Corazón by BoutiqueApartmentsMX offers 21 air-conditioned accommodations, with coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. This Playa del Carmen apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/109000000/108330000/108325000/108324903/a3a6339c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musa del Carmen By BoutiqueApartments MX Playa del Carmen Centro - Pool - Kitchen - Parking included - Free Wi-Fi 7.6 Good 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=108324903&PinnedHotelID=108324903&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37240000/37233100/37233031/f7674934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macondo Quinta Avenida Residences Luis Donaldo Colosio - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 35 reviews £50 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=37233031&PinnedHotelID=37233031&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - 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13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=34815568&PinnedHotelID=34815568&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/80000000/79510000/79502100/79502024/3f94ae9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rustik-inn Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Bar - Microwave 7.4 Good 28 reviews £52 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=79502024&PinnedHotelID=79502024&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/67000000/66870000/66861900/66861818/b0cb6db0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaab South Beach by The Spot Rentals Playacar - Pool - Free Wi-Fi - Air-conditioning - Gym 7.4 Good 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=66861818&PinnedHotelID=66861818&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Studio, Patio, Ground Floor | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/110000000/109520000/109516300/109516232/2f5a385f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Boutique Condos Luis Donaldo Colosio - Pool - Kitchen - Pet-friendly - Parking included 9.0 Wonderful 74 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=109516232&PinnedHotelID=109516232&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - White sand beach nearby ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Free cot ### Food and drink - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV ### Outdoor areas - Rooftop terrace ### Work spaces - Laptop workspace ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance - Smoke-free property ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 21 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open Monday - Friday (9:00 AM - 5:00 PM) Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Access code, staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Distrito Corazón by BoutiqueApartmentsMX Apartment Distrito Corazón by BoutiqueApartmentsMX Playa del Carmen ## Frequently asked questions ### Does Distrito Corazón by BoutiqueApartmentsMX have a pool? ### Is Distrito Corazón by BoutiqueApartmentsMX pet-friendly? ### How much is parking at Distrito Corazón by BoutiqueApartmentsMX? ### What time is check-in at Distrito Corazón by BoutiqueApartmentsMX? ### What time is check-out at Distrito Corazón by BoutiqueApartmentsMX? ### Where is Distrito Corazón by BoutiqueApartmentsMX located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Distrito Corazón by BoutiqueApartmentsMX Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Amenities ### 7.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 17 8 - Good 10 6 - Okay 8 4 - Poor 6 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Orlando 4 Dec 2025 Liked: Cleanliness, property conditions & facilities, communication Great communication from host.. place was perfectly located and condo was clean and comfy ##### Orlando Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### frantz 3 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean , quiet , great locations ##### frantz Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Carlos 2 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Well located ##### Carlos Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Shirley 28 Oct 2025 Disliked: Amenities, property conditions & facilities Stayed 10 days. No water during the day for 9 days. No electricity for two days. Elevator not working, code to access property not correct and one of the toilets not They were good at communicating but not at fixing the issues. DO NOT BOOK!!! ##### Shirley Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Marie-Eve 27 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location location location! Condo located right downtown very safe area not too noisy Roof top patio, lots of restaurants around You got what you pay for Honest place. ##### Marie-Eve Stayed 6 nights in Jan 2025 ### 8/10 Good #### DeAnna 4 Jun 2025 Liked: Cleanliness, property conditions & facilities this property was very nice for the money all though there were a lot of bugs in the pool and tiles that can cut you in the pool the room itself was nice besides the fact the ac every once in a while shot ice out it was better than other places for that price ##### DeAnna Stayed 3 nights in May 2025 ### 10/10 Excellent #### Christopher 3 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice with all amenities. In the heart of playa delCarmen. ##### Christopher Stayed 7 nights in Sep 2024 ### 6/10 Okay #### patxi 26 Jun 2025 Disliked: Amenities, property conditions & facilities The property is okay. Elevators dont work and there’s a lot of stairs. Pool area is nice but water is dirty. Inside the apartment all the tiles were lose and water pressure on the shower was horrible… but is okay for what you pay for it. Really close to everything ##### patxi Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### frantz 28 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice. Clean. Excellent , good sevice , clean Gym , second floor , facing 15th ave vould be noisy Could be noisy sometimes at night ##### frantz Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Roberta 7 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication What a lovely surprise this suite was. I read all the reviews and decided to take a chance and so glad I did. The suite was beautiful, clean, perfect location and the host was very responsive. The suite is on 5th Ave and close enough to Walmart to walk. There is everything you need in the suite to do breakfast and lunch at home. You are so close to many restaurants and shopping and the pool area is perfect. All in all 10 stars. ##### Roberta ### 2/10 Terrible #### Sebastian 23 Jun 2025 Disliked: Amenities, property conditions & facilities I do not like, Apartment condition was poor, issue with hot water, issue with shower, AC linking inside the house Issue with elevator not recommended for people with disabilities. ##### Sebastian Stayed 20 nights in May 2025 ### 6/10 Okay #### Diana 25 Dec 2024 Liked: Communication Disliked: Cleanliness Room needed additional cleaning, very loud at night. ##### Diana Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Cain 16 Dec 2024 Liked: Cleanliness, room comfort Disliked: Communication #### The good, the bad, the ugly The good: WiFi everywhere The bad: no laundry as advertised The ugly: no room cleaning ##### Cain Stayed 14 nights in Dec 2024 ### 6/10 Okay #### David 8 Apr 2025 Liked: Cleanliness Disliked: Property conditions & facilities Place was not as advertised. Showed nice white sofa with a nice coffee table. No coffee table, and dirty stained ugly blue sofa. Sheets were also dirty and stained. Didn't notice till i turned the sheet over. That God there was a washer and dryer. ##### David Stayed 10 nights in Mar 2025 ### 4/10 Poor #### Karla Eunice 12 Jan 2025 Disliked: Cleanliness Towels were dirty with stains as well as the bedding. There was a horrible smell coming from the bathroom, we had to close the bathroom door to try to help with the smell. ##### Karla Eunice Stayed 6 nights in Jan 2025 ### 4/10 Poor #### Jenesis 10 Jun 2025 Liked: Cleanliness, property conditions & facilities We booked for 2 nights , I love the location ! Steps from all the shops and night live, but I hated that the elevator in the place was not working! (I asked the receptionist and she said that it was like that for a while and they were going to fix it till another month) I traveled with baby & toddlers , & it was very hard to go up and down and carry 5 pieces of luggage to the 3rd floor with a lot of humidity on the building, there was no running water on the masters bathroom and the ac unit didn’t work till my husband googled how to factory reset. Good location but details like that ruins the stay. ![Entrance ](https://a.travel-assets.com/ugc/hotel-reviews/c3ca08d4-05a2-4401-a83c-18cfef3ac11e-1749587226842.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b36ed709-58f0-47c7-80e2-8aa33ae41ebe-1749587227017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bowes from the balcony ](https://a.travel-assets.com/ugc/hotel-reviews/49610c4f-8f94-451b-80a3-12c22b190fb0-1749587227026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jenesis Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Dipak Kumar 26 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Pros: walkable distance to local market,beach, ATM etc Cons: Non functional lift in a 5 floor apartment. You need to climb more than 100 stairs if you are on top floor.not at all suitable with kids. Apartments was dirty. Dishes provided for cooking were oily ,dirty and the black coating of cooking pot was erosive and got mixed with food Toaster given had rust and oil stains. AC had leakage and whole room was filled with water dripping down from the AC. Pictures shown in the website were misleading. It is not adjacent to the beach. It's simply an appointment near the shopping area. ##### Dipak Kumar Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Rosario 28 Feb 2025 Disliked: Cleanliness, room comfort, communication #### Worst hotel(apartaments) service ever! 😡 They cancelled my reservation last minute, check in was at 3\. They gave me a room number and a key code but as soon as I got there the owner decided they had to cancel because they had no availability. Very rude and bad attitude. They told me I had to contact hotels.com so I could get a refund I still haven't received it. According to hotels they have to cintact the merchant first. Very bad service on both ends. I would totally avoid booking with them. ##### Rosario Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Matt 13 Jan 2025 Liked: Communication Disliked: Cleanliness, room comfort #### Better alternatives nearby The room was not effectively cleaned. There was food residue on plates, utensils, and prep areas. Sheets and towels had signs of dirt. The bathrooms were not a lot better. The owner insisted it had been cleaned, but it was poorly done if so. The pool photos fail to show many missing tiles and the spa is unheated. The unit differed significantly from photos. No washer/drier on site. It was sort of 2 bedrooms - the sitting area near the dining area had been converted with some walls that went up 7' or so to section it off as a bedroom. I cannot recommend this place to others. ##### Matt Stayed 8 nights in Dec 2024 ### 6/10 Okay #### Richard Thomas 2 Jan 2025 Liked: Cleanliness Disliked: Amenities, communication The apartment itself was excellent. Beds were comfortable, apartment was spacious and fit our family of 5 well, location was great - a half block to 5th Ave and a 5-10 munute walk to beaches. Overpriced food galore on 5th, but get off the strip and affordable and great food to be found. Now the cons. Check in and communication was a mess. No email confirmations or communications whatsoever from the host - eventually after waiting for 30 minutes at the front door, a person arrived, and after many phone calls and texts, she eventually found our room number and we were able to finally feel like we arrived. Hot water on demand was turned off, so no hot water until i realized this and turned it back on. No housekeeping, few towels, not enough blankets. As a whole, once checked in and settled, an enjoyable experience, but the check in chaos definately left a bitter taste in our mouths. ##### Richard Thomas ### 2/10 Terrible #### Liron 28 Oct 2025 Disliked: Communication I stayed at this condominium in Playa del Carmen for the month of October 2025\. The location is excellent — right between 5th Avenue and 10th Avenue — very central and convenient. The apartment itself was clean, the pool area was nice, and the view was beautiful. However, there were several major issues during my stay: • The elevator did not work for the longest time which was very inconvenient. • The entrance door code never work one day and the next day doesn’t work properly, making access difficult. • Most importantly, there was no water three or four times a week. After spending time at the beach or walking in 35°C heat, not being able to take a shower was extremely frustrating. What’s disappointing is that I stayed at this same property last year and had no problems at all. I expected the same quality, but unfortunately, the experience this time was very disappointing. I hope management addresses these maintenance and utility issues soon, because the location and potential of this property are excellent — but the current conditions make it very hard to recommend. ##### Liron Stayed 19 nights in Oct 2025 ### 10/10 Excellent #### Paola 30 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Un bello lugar cómodo bonito y barata en época de septiembre en medio de la quinta ave perfecto para ir caminando a cualquier lugar ##### Paola Stayed 3 nights in Sep 2025 ### 8/10 Good #### Raudel 23 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Limpio y cerca de Tiendas ##### Raudel Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Marceline 20 Aug 2025 Le batiment est propre est très sympa( la note est pour l'apt C1), - Pour prendre une douche c'est avec beaucoup de difficulté( à chaque plainte l'administration nous de de contacter la personne qui nous a loué)🙄 , - Pas de service de Chambre, une serviette par personne pour les 7 jours - Très très bruyant( l'apt C1),les fenêtres ne sont pas isolées, il y a une grosse génératrice dans un Hotel en face de l'apt C1\. ##### Marceline Stayed 6 nights in Aug 2025 ### 6/10 Okay #### erick 19 Aug 2025 Liked: Amenities, property conditions & facilities, communication Disliked: Cleanliness El lugar es bonito y el precio es bueno. Sin duda se llevarían un 10/10 si no fuera por el tema de la limpieza ya que cuando llegamos había incluso ropa usada de huéspedes anteriores en el departamento. Rentamos dos departamentos y en ambas nos quedó a deber el tema de la limpieza. En cuanto a la comunicación la propiedad siempre respondió todas nuestras dudas y requerimientos en cuanto se le solicitó. Solo sugerimos mejorar la limpieza un mucho. La alberca por otra parte se encontraba limpia y sola tiene una vista muy linda de la ciudad. Otro punto a tomar en cuenta son las TVs ya que no funcionan muy bien aunque para nosotros no fue un tema ya que no pasamos mucho tiempo en el departamento. Las chicas de recepción también fueron muy amables. ##### erick Stayed 6 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---