Title: Carmen Sol Rentals Apartamentos Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Carmen Sol Rentals Apartamentos Apartment with kitchen, a short walk to Playa del Carmen Main Beach ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/47693613.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Apartment, 2 Bedrooms, City View | Private spa tub](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/5fb3aa14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/9c352182.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/34d155e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, toaster](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/2845e4e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A short walk from Quinta Avenida and Playa del Carmen Main Beach, Carmen Sol Rentals Apartamentos provides a garden and more. Guests can connect to free in-room WiFi. 7.2 Good ## Popular amenities - Pool - Kitchen - 24/7 front desk - Air conditioning - Parking included - Outdoor space ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=21095073&PinnedHotelID=21095073&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Luxury Apartment, 2 Bedrooms, City View | Private spa tub](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/5fb3aa14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, City View ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 2 bedrooms - City view - Sleeps 5 - 2 King Beds ![Deluxe Condo | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/3b48e7e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 King Bed ![Superior Apartment, 1 Bedroom | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/4c3195a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Bedroom ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Superior Apartment, 2 Bedrooms, City View | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/010f1a9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Bedrooms, City View ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 915 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Apartment, 2 Bedrooms, Private Pool, City View | Private kitchen | Fridge, microwave, stovetop, toaster](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/67145a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Private Pool, City View ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning - 2 bedrooms - City view - Sleeps 4 - 2 King Beds ![Standard Apartment, 1 Bedroom | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/a2fd5dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Deluxe Apartment, 2 Bedrooms | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/9b518c5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Standard Condo | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/87067164.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Condo ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 1 bedroom - Sleeps 3 - 1 King Bed ![Luxury Apartment, 3 Bedrooms | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/df8914e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 3 Bedrooms ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 3 bedrooms - Sleeps 7 - 1 Queen Bed, 1 King Bed and 1 Double Bed ![Standard Studio | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/9ab96bb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ![Luxury Condo | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/1f5b497b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Condo ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 King Bed ![Standard Apartment, 2 Bedrooms, 2 Bathrooms | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/0c71599c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms, 2 Bathrooms ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen - 861 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Queen Beds ![Deluxe Apartment, 2 Bedrooms, City View | 3 bedrooms, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/22000000/21100000/21095100/21095073/dd04b664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, City View ### Highlights Balcony or patio Garden Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Free cots/infant beds - 2 bedrooms - City view - Sleeps 4 - 1 King Bed and 2 Single Beds ## You may also like Ad ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,271 reviews £156 includes taxes & fees 19 Sept - 20 Sept [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-9-19&chkout=2025-9-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=182f0aff-9ce2-4a6b-bc07-92fa267c4ebf&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-CARMEN-SOL-RENTALS-APARTAMENTOS.h21095073.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-CARMEN-SOL-RENTALS-APARTAMENTOS.h21095073.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63062%2C-87.07352&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=paAfuv2MNLwgn1qbFJt05F57Alw=) Calle Eesquina 14 Norte Bis, Con Avenida 20 Norte, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 5 min walk - 0.3 miles - Playa del Carmen Main Beach - 6 min walk - 0.4 miles - Mamitas Beach - 9 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles - Playacar Beach - 16 min walk - 0.9 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Los Bisquets Bisquets Obregón - ‬2 min walk - ‪El Doctorcito - ‬4 min walk - ‪Sabrina – Tradizioni Italiane - ‬4 min walk - ‪Cocinando A La Mexicana - ‬3 min walk - ‪El Compa - Birria Y Asadas - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Carmen Sol Rentals Apartamentos Apartment with kitchen, a short walk to Playa del Carmen Main Beach An outdoor pool, a children's pool and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a porter/bellboy are on-site. The apartment has 3 bedrooms and offers free WiFi and a private yard. Guests will find a kitchen with a fridge, a stovetop and a microwave. Limited housekeeping is available. Air-conditioned accommodation at this apartment offers a safe and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only. An outdoor pool and a children's pool are on site. ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site ### Family friendly - Children's pool ### Kitchen - Blender - Cleaning supplies - Cookware, dishware, and utensils - Griddle - Hob - Microwave - Paper towels - Refrigerator - Toaster - Water dispenser ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Balcony/patio - Garden - Yard ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Designated smoking areas ### Services and conveniences - 24-hour front desk - Housekeeping (weekdays only) - Iron/ironing board - Lockers - Luggage storage - Multilingual staff - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance ### Things to do - Children's pool ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit ### General - Garden - Individual decor - Individual furnishings - Water dispenser ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Renovations and closures This property is closed from 14 July 2025 to 13 July 2027 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 200.0 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 114.00 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Apartment Rinconada Sol 2 BR 2 BathR Playa del Carmen Apartment Rinconada Sol 2 BR 2 BathR Rinconada Sol Apartments CSR Apartment Playa del Carmen Rinconada Sol Apartments CSR Apartment Rinconada Sol Apartments CSR Playa del Carmen Rinconada Sol Apartments CSR Apartment Rinconada del Sol Apartments by CSR Playa del Carmen Playa del Carmen Rinconada del Sol Apartments by CSR Apartment Apartment Rinconada del Sol Apartments by CSR Rinconada del Sol Apartments by CSR Playa del Carmen Apartment Rinconada Del Sol 2 BR 2 BathR Rinconada Sol Apartments Csr Rinconada del Sol Apartments by CSR CARMEN SOL RENTALS APARTAMENTOS Apartment CARMEN SOL RENTALS APARTAMENTOS Playa del Carmen CARMEN SOL RENTALS APARTAMENTOS Apartment Playa del Carmen ## Frequently asked questions ### Does Carmen Sol Rentals Apartamentos have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Carmen Sol Rentals Apartamentos pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Carmen Sol Rentals Apartamentos? > Self-parking is free at this property. ### What time is check-in at Carmen Sol Rentals Apartamentos? > Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours. ### What time is check-out at Carmen Sol Rentals Apartamentos? > Checkout is at 11:00 AM. ### Does Carmen Sol Rentals Apartamentos provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 114.00 per vehicle applies. ### Where is Carmen Sol Rentals Apartamentos located? > Located in Downtown Playa del Carmen, this apartment building is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Carmen Sol Rentals Apartamentos Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 2 6 - Okay 3 4 - Poor 2 2 - Terrible 5 ### 7.6/10 Cleanliness ### 9.4/10 Staff & service ### 7.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 10/10 Excellent #### Erran Aharon 31 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication El lugar es muy céntrico, tranquilo y vale el precio... cómodo, limpio y ordenado. Walmart 50 metros Coco Bongo 100 metros Avenida 5 120 metros ##### Erran Aharon Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Edwin 20 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great place and staff were friendly and helpful. Place was nice and local to grocery store for cooking food st the apartment. ##### Edwin Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Chuan 28 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great apartment at central location. Friendly staff. ##### Chuan Stayed 1 night in Dec 2022 ### 6/10 Okay #### Teresa 25 Mar 2024 Liked: Cleanliness Disliked: Communication #### You may be sent elsewhere The space is nice and big. However, we went to the address on the email and it was the wrong place and we were NEVER told where the other place was. We waited 1 ½ hours until this was resolved thanks to my niece-otherwise we may have been stranded! We spent $10 on a taxi only to walk back from where we came from. The apt could use a washer & dryer as the space is there for them. The bed wasn’t very comfortable & we only had 2 pillows. Good amount of towels. 10-15 min walk from ADO. Appreciated the TV as we have Netflix account. Nice cold AC. Pool small and quiet. Comy sofa’s. ##### Teresa Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Peter 25 Jan 2025 Disliked: Cleanliness, room comfort, communication ##### Peter Stayed 20 nights in Jan 2025 ### 10/10 Excellent #### Marisol 5 Aug 2024 ##### Marisol Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Isela 12 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Estuve muy agusto y era fácil la traaportacion ##### Isela Stayed 2 nights in May 2024 ### 2/10 Terrible #### Pilar 19 Mar 2024 Disliked: Amenities, property conditions & facilities Overall my experience here wasn’t good. My room was broken into twice. I noticed it the first time when one of the bedroom doors was left open when I clearly remember closing all them and the second one was when I left once again for the day and came back and two of my gold rings were missing. I asked the front office but all they said was that no one could go in because they didn’t have the password to go inside the room. My stay here was filled with disappointment, not only my room got broken into and got stolen but also the quality of the room was something else. The sheets were dirty and the water always came out either brown or yellow. Overall would not recommend this hotel. Save your money and go somewhere else ##### Pilar Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Kenia Citlali 12 Feb 2024 Liked: Cleanliness, room comfort, communication Departamento amplio muy bien ubicado, parking subterraneo que al salir se nos complico un poco por la rampa pero de ahí todo bien, solo faltan cosas para hacer limpieza ya que no tenia. ##### Kenia Citlali Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### TOMAS 16 Dec 2023 Liked: Communication Disliked: Cleanliness, room comfort ##### TOMAS Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Jaquelin 13 Jul 2023 Liked: Cleanliness, room comfort, communication #### Agradable Fue agradable para estar con la familia ##### Jaquelin Stayed 7 nights in Jul 2023 ### 2/10 Terrible #### Sandra 30 Dec 2022 Disliked: Cleanliness, amenities, communication No tienen comunicación con el huésped, les marque y les mande mensaje ya que la reserva era para 5 personas y decía que era cama King zice y era matrimonial y solo para 4 personas, les pedí toallas y papel y las llevaron el último día de mi estadía , esta terrible la atención nada recomendable , pésimo lugar , de hecho ya está la denuncia en la profeco ! ##### Sandra Stayed 4 nights in Dec 2022 ### 4/10 Poor #### Rodolfo 29 Jul 2022 ##### Rodolfo Stayed 5 nights in Jul 2022 ### 8/10 Good #### Verified traveller 27 Apr 2021 ##### Verified traveller Stayed 4 nights in Apr 2021 ### 2/10 Terrible #### Ederline 5 Jan 2021 ##### Ederline Stayed 7 nights in Dec 2020 ### 2/10 Terrible #### Verified traveller 10 Dec 2020 Disliked: Cleanliness, room comfort, communication #### Desastre total. Muy sucio. Desafortunadamente la estancia no es como la pintan en el anuncio. Esperábamos un lugar y llegamos a otro. Aparentemente la empresa tiene diferentes alojamientos, sin embargo, al hacer la reservación, nos enviaron una dirección que no era la que correspondía y de esto nos enteramos hasta que llegamos en taxi al lugar. El encargado nos ofreció movernos a donde “él nos estaba esperando”, no aceptamos porque ya estábamos muy cansados, no queríamos tener que tomar otro taxi e ir a otra parte y además me aseguró que el alojamiento tenía tina, algo indispensable debido a que mi esposo tiene problemas de espalda que después de tan intensa jornada necesitaba aliviar con agua caliente. Finalmente el encargado llegó al lugar, nos explicó los detalles y se retiró. Al empezar a organizar nuestras cosas notamos cosas como: - Terrible suciedad, especialmente en la cocina y los dos baños. El encargado nos dijo que el departamento había sido recién sanitizado. - La tina del baño no tenía tapón, cómo iba entonces a funcionar? - La Tina tenía vellos púbicos!!! - La zona del inodoro tenía un intenso olor a orines. - El agua del inodoro no funcionaba apropiadamente, no descargaba. - En el otro baño, el inodoro tenía enormes manchas cafés. - La cocina muy sucia, sin siquiera un jabón para poder lavar los trastes, alguna toalla de papel mínimo. - El ventilador del baño y los de la sala con un ruido que no deja descansar. En resumen: para NUNCA volver ##### Verified traveller Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller 3 Dec 2020 Liked: Communication Disliked: Room comfort #### just ok Location is great as well as the communication with the community manager. However, this is a very low budget accommodation. The pictures look a lot better online than in person. Carmen Sol Rentals has several properties they manage so don't be blinded by pictures of other, nicer properties within their portfolio. I was in Rinconada del sol, a first floor 1 br apartment for 3 weeks. It needs some renovations and I was a bit concerned about security since the locks looked flimsy. But they have a security person at the entrance, which is nice. For house keeping you need to be there since the cleaning crew does not have keys. While it meets the basic needs the homey feel just isn't there. Decorative pictures were taken down (hooks are still left) and the bed and love seats are very uncomfortable. The kitchen ware is also very old so I mostly ate out and bought some cleaning supplies, new sheets and bug spray. ##### Verified traveller Stayed 23 nights in Nov 2020 ### 10/10 Excellent #### Jean-Louis, Montréal 2 Dec 2020 Liked: Cleanliness, amenities, property conditions & facilities, communication TRANQUILLE, PROCHE DE TOUT À PIED, PISCINE, PROPRETÉ, CONFORT ##### Jean-Louis Stayed 8 nights in Nov 2020 ### 8/10 Good #### jennifer 8 Aug 2020 Liked: Cleanliness, room comfort Gerardo was very helpful and accommodating. We were changed to corazon suites which didn't have a pool or exercise room. They didn't let us know about change until day of arrival. The housekeeping staff was excellent. The corner bar was very loud and made it hard to sleep at night. They provided shampoo, washcloths, and pool towels. ##### jennifer Stayed 11 nights in Jul 2020 ### 6/10 Okay #### Robert 22 Jul 2020 Mold in bathroom ceiling, internet didnt work, had microwave but couldnt plug into kitchen outlet, cheap toaster broke after using twice, no management on property. ##### Robert Stayed 13 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 1 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very good ##### Verified traveller Stayed 7 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 4 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está en una ubicación excelente, cerca de todo, tiendas, restaurantes, playa, etc. Pensé que habría algún kit de bienvenida en el baño con shampoo, jabones, etc. De ahi en fuera, todo excelente ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 4 Nov 2019 Liked: Cleanliness Muy bien , limpio . Amplio. Y muy ubicado . El departamento muy comodo ##### Verified traveller Stayed 5 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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