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Porto Platanias Beach Resort & Spa

Photo gallery for Porto Platanias Beach Resort & Spa

Primary image
On the beach, beach bar
6 indoor pools, 5 outdoor pools, pool umbrellas
6 indoor pools, 5 outdoor pools, pool umbrellas
View from room

Overview of Porto Platanias Beach Resort & Spa

Porto Platanias Beach Resort & Spa

5.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Platanias, Platanias, Crete Island, 73014

Explore the area

  • Popular LocationPlatanias Square7 min walk
  • Popular LocationAgia Marina Beach8 min walk
  • Popular LocationPlatanias Beach8 min walk
  • AirportChania (CHQ-Ioannis Daskalogiannis)36 min drive

Choose dates to view prices

About this area

Platanias

Porto Platanias Beach Resort & Spa is located on the beach and in an area with good shopping. Old Venetian Harbor and Kalamaki Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Platanias Beach. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with mountain biking.
Visit our Platanias travel guideOpens in a new window
View more Resorts in PlataniasOpens in a new window
Map

What's nearby

  • Platanias Square - 7 min walk
  • Agia Marina Beach - 8 min walk
  • Platanias Beach - 8 min walk
  • War Shelter of Platanias - 13 min walk
  • Stalos Beach - 11 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 36 min drive

Restaurants

  • Pirgos Restaurant - 4 min walk
  • The Olive Tree - 5 min walk
  • Giaourtoplimmira - 6 min walk
  • Nemo - 9 min walk
  • Agioklima Restaurant - 10 min walk

About this property

Porto Platanias Beach Resort & Spa

Upscale resort on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Porto Platanias Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Porto Platanias Beach Resort & Spa offers 322 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Platanias resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

5 outdoor swimming pools, 6 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sparkling Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages spoken

English, French, German, Greek, Italian, Russian, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 5 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 3 restaurants
  • 2 poolside bars, 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Helios and Eros
  • Island
  • Ikaros Roof Garden

Things to do

  • 24-hour fitness centre
  • 6 indoor pools
  • 5 outdoor pools
  • 2 hot tubs
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • 6 indoor pools
  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8073 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Marina on site
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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All-inclusive plan available
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Family-friendly
Family-friendly
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Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property enforces a strict dress code in the restaurant during dinner.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 5 per day
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 1042K015A0002601

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Porto Platanias Beach
Porto Platanias Beach Resort
Porto Platanias Beach Hotel Platanias
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort & Spa Crete - Chania
Porto Platanias Beach Resort Spa
Porto Platanias & Platanias
Porto Platanias Beach Resort & Spa Resort
Porto Platanias Beach Resort & Spa Platanias
Porto Platanias Beach Resort & Spa Resort Platanias

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 75 out of 171 reviews
5 - Excellent 44%
Rating 4 - Good. 59 out of 171 reviews
4 - Good 35%
Rating 3 - Okay. 28 out of 171 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 171 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 171 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3.4/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near many attractions
We had a nice stay, the room was clean and breakfast plentiful. My only gripe is with the beach -- the dried seaweed should be cleaned out daily.
Room with private pool
Stayed 5 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good food, nice rooms can be recommended
The food was good and the rooms were nice and the sunbathing facilities were good IF you managed to get a sun bed. There were just little things that could have been better such as, 2 times we had problems with our room key and needed a new one, we had all inclusive and should have beennable to have soup when arriving late, but that wasn’t so. The map of the property is not very discriptive.etc. But all in all, a nice place to stay
Stayed 2 nights in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
The rooms were dirty , doesn’t look anyrhing like the pictures. Staff are extremely rude. It feels like 3 star not 5 star.
Stayed 4 nights in Aug 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Rooms are not 5 star
The rooms are not 5 star. Super small, no mini bar, only an empty fridge and pretty basic. The other installations (swimming pool and restaurants) are good in general.
Stayed 2 nights in Jul 2021