Title: Porto Platanias Beach Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Porto Platanias Beach Resort & Spa Luxury resort with 3 restaurants and 5 outdoor pools ![Lounge](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/c80e8e78.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, lunch served](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/0eca29d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/642059f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, lunch served](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/eba45550.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/a221cf95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Porto Platanias Beach Resort & Spa, you can look forward to a marina, 2 poolside bars and a beach bar. Active travellers can enjoy volleyball, fitness classes and cycling at this resort. Indulge in a deep-tissue massage, a body wrap and a facial at Sparkling Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Stay connected with free in-room wired Internet, and guests can find other amenities, such as a terrace and a garden. 8.4 Very good ## Popular amenities - Hot tub - All-inclusive - Pool - Bar - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1150291&PinnedHotelID=1150291&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![View from room](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/4f4f1b50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Garden or Pool View 8.0 Very good 5 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds TV Blackout curtains Shower/bath combination - 247 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/4f4f1b50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Side Sea View 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds TV Blackout curtains Shower/bath combination - 247 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Family Room, Pool View (Maisonette) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/55e97f74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View (Maisonette) 9.0 Wonderful 4 reviews ### Highlights Balcony or patio Separate sitting area Soundproofed Air conditioning Free cots/infant beds TV Separate bedroom Blackout curtains - 431 sq ft - 1 bedroom - Sleeps 4 - 2 Double Sofa Beds OR 2 Single Beds ![Studio with Garden or Pool View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/b7846473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio with Garden or Pool View ### Highlights Balcony or patio Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchenette Full-sized fridge/freezer TV - 269 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Junior Suite with Private Pool | Living room | TV](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/1d2a0503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Private Pool 10.0 Exceptional 3 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds TV Blackout curtains Shower/bath combination - Sleeps 4 - 2 Single Beds and 2 Double Sofa Beds ![Superior Suite with Private Pool and Sea View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150291/b5da98d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite with Private Pool and Sea View ### Highlights Balcony or patio Soundproofed Private pool Air conditioning Free rollaway/extra beds Free cots/infant beds TV Blackout curtains - Sleeps 4 - 1 Double Bed and 2 Double Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlatanias-Hotels-Porto-Platanias-Beach-Resort-Spa.h1150291.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlatanias-Hotels-Porto-Platanias-Beach-Resort-Spa.h1150291.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.51875%2C23.91274&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c2T5y3TXNJnz_PrHi6OOdz0hQK8=) Platanias, Platanias, Crete Island, 73014 #### What's nearby - Platanias Beach - 7 min walk - 0.4 miles - Agia Marina Beach - 7 min walk - 0.4 miles - Platanias Square - 7 min walk - 0.4 miles - War Shelter of Platanias - 9 min walk - 0.5 miles - Stalos Beach - 2 min drive - 1.9 miles #### Getting around - Chania (CHQ-Ioannis Daskalogiannis) - 36 min drive #### Restaurants - ‪Diogenis Souvlaki - ‬7 min walk - ‪Troulakis - ‬8 min walk - ‪Platea - ‬7 min walk - ‪Μπάρμπα Θωμάς - ‬5 min walk - ‪Mirai Japanese Cuisine And Sushi - ‬8 min walk ## About this property ### Porto Platanias Beach Resort & Spa Luxury family-friendly resort near Agia Marina Beach At Porto Platanias Beach Resort & Spa, you can look forward to a marina, 2 poolside bars and a beach bar. Adventurous travellers may like the volleyball, fitness classes and cycling at this resort. Indulge in a deep-tissue massage, a body wrap and a facial at Sparkling Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. In addition to a terrace and a garden, guests can connect to free in-room wired Internet. Additional perks include: - 5 outdoor pools and 6 indoor pools, along with a waterslide, sunloungers and pool umbrellas - Bike hire, 3 outdoor tennis courts and self-parking (surcharge) - A round-trip airport shuttle (surcharge), express check-out and express check-in - A water park (surcharge), supervised childcare (surcharge) and a 24-hour front desk Room features All 322 rooms have comforts such as air conditioning, as well as perks such as late-night room service and free Internet. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - TVs with satellite channels - Balconies or patios, childcare services and electric kettles ### All-inclusive details All-inclusive room rates at Porto Platanias Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10260000/10251400/10251301/2408db8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porto Platanias Village Platanias - Pool - Breakfast included - All-inclusive - Kitchen 8.4 Very good 149 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=10251301&PinnedHotelID=10251301&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 4 outdoor pools, open 10:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/62000000/61530000/61526900/61526868/ecbbcc51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caldera Beach Gerani - 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All-inclusive 8.4 Very good 118 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=10438386&PinnedHotelID=10438386&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1190000/1186800/1186786/485e5fc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantica Ocean Beach Resort Platanias - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=1186786&PinnedHotelID=1186786&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4800000/4791300/4791297/ca1c0b08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porto Platanias Beach - Luxury Selection Chania - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 71 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4791297&PinnedHotelID=4791297&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/1000000/910000/904300/904250/0f71b8b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minoa Palace Resort Platanias - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 427 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=904250&PinnedHotelID=904250&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 7:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/37000000/36900000/36893500/36893451/15f20b47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marika Beach Hotel Platanias - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 66 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=36893451&PinnedHotelID=36893451&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4830000/4821700/4821630/b846c0bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avra Imperial Hotel Platanias - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 256 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=4821630&PinnedHotelID=4821630&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/42000000/41960000/41952200/41952149/c62be922.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Myrion Beach Resort & Spa - Adults Only Platanias - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 69 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=41952149&PinnedHotelID=41952149&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Uncovered parking on site (EUR 5 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - 2 poolside bars - 3 restaurants - A bar/lounge - A beach bar - Snack bar/deli ### Restaurants on site - Helios and Eros - Ikaros Roof Garden - Island ### Things to do - 2 hot tubs - 24-hour gym - 3 outdoor tennis courts - 5 outdoor pools - 6 indoor pools - Arcade/game room - Bicycle rentals - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Playground - Sauna - Steam room - TV in common areas - Volleyball - Water park - Waterslide ### Family friendly - 5 outdoor pools - 6 indoor pools - Arcade/game room - Children's pool - Free children's club - In-room babysitting - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Conference centre (8,073 square foot of space) - Meeting rooms ### Outdoors - Barbecue grill - Garden - Marina - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Sports massages - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - 4 buildings - Banquet hall - Built in 2001 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Electric kettle - Late-night room service - Minibar ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 60 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools This property enforces a strict dress code in the restaurant during dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4) - Uncovered self-parking fee: EUR 5 per day - Late check-out fee: EUR 60 (subject to availability) - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 1042Κ015A0002601 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Porto Platanias Beach Porto Platanias Beach Resort Porto Platanias Beach Hotel Platanias Porto Platanias Beach Resort & Spa Crete - Chania Porto Platanias Beach Resort & Spa Crete - Chania Porto Platanias Beach Resort Spa Porto Platanias & Platanias Porto Platanias Beach Resort & Spa Resort Porto Platanias Beach Resort & Spa Platanias Porto Platanias Beach Resort & Spa Resort Platanias ## Frequently asked questions ### Does Porto Platanias Beach Resort & Spa have a pool? > Yes, this property has 6 Indoor pools, 5 outdoor pools and a children's pool. ### Is Porto Platanias Beach Resort & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Porto Platanias Beach Resort & Spa? > Self-parking is available for EUR 5 per day. Limited spots are available. ### What time is check-in at Porto Platanias Beach Resort & Spa? > Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Porto Platanias Beach Resort & Spa? > Checkout is at noon. Late checkout is available for EUR 60 (subject to availability). ### Does Porto Platanias Beach Resort & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies. ### Are there all-inclusive benefits at Porto Platanias Beach Resort & Spa? > Some rate plans available at this resort are all-inclusive. ### Where is Porto Platanias Beach Resort & Spa located? > This family-friendly Platanias resort is located on the beach, within a 10-minute walk of Platanias Square and Agia Marina Beach. Golfland and Platanias Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Porto Platanias Beach Resort & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 102 8 - Good 79 6 - Okay 31 4 - Poor 11 2 - Terrible 5 ### 10/10 Excellent #### Kim 21 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel ##### Kim Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### grace 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely well managed hotel with friendly accommodating staff. Beautiful surroundings, excellent value for money. ##### grace Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Dana 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was in a great location a lot of options . ##### Dana Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Senayet 15 Aug 2025 Liked: Cleanliness, amenities Beautiful ocean view and customer service excellent ##### Senayet Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Nicola 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Love the resort, very convenient and clean. On a beautiful beach. ##### Nicola Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Nina 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In love with this place Beautiful Hotel resort, just loved it. ##### Nina Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Brian 16 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Average, not 5 star standard Average stay. More top end 3 star / 4 star. Definitely not 5 star. Good location but everything else below expectation. ##### Brian Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Laura 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We came back for a second year with our 2 boys and loved our stay yet again. We were given a free upgrade to a superior family mezzanine room which was a fab start to the stay. Our balconies overlooked the harbour, our favourite pool and the mountains behind. The breakfast buffet was a highlight, as it was last year, the pools were always accessible and never overcrowded and the safety of the resort meant we were never worried about the boys (10 and 12) going between beach and pool. The room was ideal for our family. The hotel is situated in the middle of loads of family friendly restaurants all serving delicious food and we were able to rent a car for the day easily, with access to the hotel’s free parking also. ![View from our balcony ](https://a.travel-assets.com/ugc/hotel-reviews/5025f927-7758-4200-a055-50ee373896b6-1756727748446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The beach](https://a.travel-assets.com/ugc/hotel-reviews/a3191e59-b4bb-421b-8cb0-e1769ce8aa18-1756727748766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 7 nights in Aug 2025 ### 8/10 Good #### Valbona 30 Jun 2025 Liked: Cleanliness, amenities Rooms need some improvements but overall nice property. ##### Valbona Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rosina 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool in the room was great!!! Staff is excellent. Amaryllis was so helpful and kind. She was so patience in booking our excursions. The only thing I would like to see if blue walls or tiles around the outdoor pool in our room. The beige is blah but otherwise we had a ball. ##### Rosina Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Susan 27 May 2025 Liked: Cleanliness, property conditions & facilities Beautiful property. Very clean. All staff extremely helpful and polite. Looking forward to returning! ##### Susan Stayed 4 nights in May 2025 ### 6/10 Okay #### Julie 28 Jul 2025 Liked: Cleanliness, staff & service, amenities Hotel was really clean, food lovely and can cater for all. Did not feel this hotel was value for money. Limited day time activities and a DJ once a week which was awful. For a 5 star hotel it should have better options for the evening. Also sevixe in dining rooms was poor. ##### Julie Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Jake 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic ##### Jake Stayed 6 nights in May 2025 ### 10/10 Excellent #### Verified traveller 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We love it the hotel is nice . ![](https://a.travel-assets.com/ugc/hotel-reviews/91E47A7DBE78B3F3C46194D29DD3A8DB443070C31688550244664.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/738378EB58F0F288175B263479650BAE6EEF10711688550243589.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2DF3EC63A8A7BB6092D68A50E0912A1CCB7BEA131688550245175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Christian 15 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, clean, and very friendly staff. The area a bit too touristic for my taste, but that's ok. ##### Christian Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Sophia 13 Jul 2022 Liked: Cleanliness, staff & service, amenities Was amazing ##### Sophia Stayed 10 nights in Jul 2022 ### 8/10 Good #### Ayesha 12 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff were great. But, the hotel is more like 4 stars rather than 5. ##### Ayesha ### 10/10 Excellent #### Jones 4 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was great ##### Jones Stayed 4 nights in Aug 2023 ### 8/10 Good #### Trine 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay Loved the room and the view we got. View to the lounge bar and the adult pool. Very nice. Loved the service from the bartender at Hermes lounge bar, he was so kind and gave excellent service! Worth visiting and chat with him!🌸 Also the location was perfect, close to the beach and the night life in Platanias ❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/4D615EABE93D8917DC958E124AF654A132B952B81723400525258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18ECC969BFBF848F8AB2079E44A9B74D788620D01723400538409.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7605D7561C89F58616D18A80F8CA9A04FF5871F01723400549167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44B37E7F3653F882BFF695B524E08ECC3F516EE91723400547578.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trine Stayed 6 nights in Aug 2024 ### 8/10 Good #### Verified traveller 30 Aug 2022 Liked: Property conditions & facilities, room comfort #### 4 night stay Family resort. feels like 1000's of people there. Crowded. If that does not bother you, ok place. Noise at night from pool or karioki irritating. ##### Verified traveller Stayed 4 nights in Aug 2022 ### 4/10 Poor #### Matthew 9 Sept 2025 Liked: Cleanliness, amenities Disliked: Staff & service Staff was very strange during check-in. They tried to "offer" me another room at a nearby property taking me with a golf cart to another building of their about a 1/4 mile away. Apparently they have other buildings not connected to the main hotel and they want more people to stay at those locations since they are unknown however the way they conducted business was very fishy. They would go in the back multiple times to discuss things in private and come back and tell me something and then go back again. Furthermore, we were never notified that the sunbeds directly behind the hotel were pay per use which I would have had no issue with had I known. On the 1st day of using them, I was approached by a man with a credit card machine after laying the sunbed for a 2 hours and still using it and was told I owe him 7.50 Euro per bed and I asked him why and he said it was their policy. I informed him that no one told us and he said it was on the sign near the beach hut area, I looked and there was no sign at all. I paid him but it was a very unneccessary experience and the weird thing is he only charged 1/3 of the guests. He would do a row or two of sunbeds then leave back to the hut. Then there were the random hotel workers asking to give you a massage but do not understand the word No. My friend who booked his own room with them told them multiple times No but one of them proceeded to touch him and start massaging his foot. Very unprofessional. Definitely NOT 5 Stars ##### Matthew Stayed 5 nights in Aug 2025 ### 8/10 Good #### Maya 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent. ##### Maya Stayed 10 nights in Jul 2024 ### 10/10 Excellent #### Taru 15 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice holiday with kids We were traveling with two families, children 4, 5, 7 and 7. The hotel was great! Lots of great pools, great location and really nice two bedroom room. Animation team, which was responsible for the program and especially children / kids club was great. Our kid spent 1-2 hours each day (except one) in kids club and also joined the mini disco in the evening. There were lots of great people in the animation team and our kids loved those people there. There are also really many nice restaurants near by. I can only recommend and we are already planning another trip there next summer. ##### Taru Stayed 10 nights in Jul 2023 ### 4/10 Poor #### Gheorghe 7 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I booked this hotel through Expedia, and while there were a few good aspects, my overall experience was quite disappointing. What I liked: The location is convenient and close to many attractions. The hotel is clean and well-maintained. The food was acceptable — not bad, but not impressive either. What I didn’t like: There is a daily fee for using the in-room safe, which feels unreasonable for a hotel in this category. The room did not have an iron, which is a basic amenity I expected. Beach chairs and umbrellas are not included — you have to pay extra for them, even though this was not made clear during booking. However, the most frustrating part of my stay was a serious issue with the reservation. I booked and paid for an All Inclusive package via Expedia, but upon arrival, the hotel claimed I only had Half Board. To make matters worse, the confirmation email from Expedia did not clearly state the meal plan included in the reservation. It only listed the room type, the number of guests, and my name — no mention of whether it was All Inclusive or Half Board. This lack of transparency resulted in me being denied the services I had paid for. I felt misled and extremely disappointed. I trusted that Expedia would provide all the essential booking details, and I was not expecting to have to dispute what should have been a straightforward All Inclusive stay. I strongly advise future travelers to double-check every single detail of their reservation. ![](https://a.travel-assets.com/ugc/hotel-reviews/2ff9f152-ba3f-4eb8-95a1-e7ac83d865c2-1754573862547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e897d268-f137-42bb-b3ad-8873b19dfcf4-1754573861919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gheorghe Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Melissa 6 Aug 2023 Disliked: Staff & service The hotel is in a great location and has all the amenities necessary for a family holiday. Was disappointing that there was absolutely no guest/ customer service. All inclusive is terrible and confusing along with the processes and systems the hotel has. Such a shame for a property that could be amazing. A let down for our family holiday and won’t return in future. ##### Melissa ## Expedia's Latest Trends ### Hotels > [Giannoulis – Cavo Spada Luxury Sports & Leisure Resort & Spa](https://www.expedia.co.uk/Platanias-Hotels-Giannoulis-Cavo-Spada-Luxury-Sports-Leisure-Resort-Spa.h2745304.Hotel-Information) > > [Caldera Creta Paradise](https://www.expedia.co.uk/Chania-Hotels-Atlantica-Creta-Paradise-All-Inclusive.h66147186.Hotel-Information) > > [The Royal Senses Resort & Spa Crete, Curio Collection Hilton](https://www.expedia.co.uk/Mylopotamos-Hotels-The-Royal-Senses-Resort-Spa-Crete.h42627090.Hotel-Information) > > [Atlantica Caldera Palace - All Inclusive](https://www.expedia.co.uk/Hersonissos-Hotels-Atlantica-Caldera-Palace-All-Inclusive.h35181792.Hotel-Information) > > [Acro Wellness Suites - Adults Only](https://www.expedia.co.uk/Malevizi-Hotels-Acro-Wellness-Suites-Adults-Only.h42005805.Hotel-Information) > > [Ideally located, Villa katerina with salted Heated pool,to explore West Crete!](https://www.expedia.co.uk/Platanias-Hotels-Ideally-Located.h19955586.Hotel-Information) > > [Atlantica Ocean Beach Resort](https://www.expedia.co.uk/Platanias-Hotels-Creta-Princess-Aquapark-Spa.h1186786.Hotel-Information) > > [Maleme Mare Beach Resort Hotel](https://www.expedia.co.uk/Platanias-Hotels-Maleme-Mare-Beach-Resort-Hotel.h11606932.Hotel-Information) > > [Akasha Beach Hotel & Spa](https://www.expedia.co.uk/Hersonissos-Hotels-Akasha-Beach-Hotel-Spa.h42396603.Hotel-Information) > > [Mistral Hotel Solo Travel Only](https://www.expedia.co.uk/Platanias-Hotels-Mistral-Hotel-Solo-Travel-Only.h21465147.Hotel-Information) > > [Chrispy Waterpark Resort](https://www.expedia.co.uk/Platanias-Hotels-CHRISPY-WATERPARK-RESORT.h76309030.Hotel-Information) > > [Myrion Beach Resort & Spa - Adults Only](https://www.expedia.co.uk/Platanias-Hotels-Myrion-Beach-Resort.h41952149.Hotel-Information) > > [Solimar Aquamarine Resort](https://www.expedia.co.uk/Platanias-Hotels-Solimar-Aquamarine-Resort.h11236550.Hotel-Information) > > [Leptos Panorama Hotel](https://www.expedia.co.uk/Chania-Hotels-Panorama.h691965.Hotel-Information) > > [NEMA Design Hotel & Spa - Adults Only](https://www.expedia.co.uk/Hersonissos-Hotels-NEMA-Design-Hotel-Spa.h12376062.Hotel-Information) > > [Galini Palace](https://www.expedia.co.uk/Platanias-Hotels-CHC-Galini-Palace.h45181934.Hotel-Information) > > [Euphoria Resort - All Inclusive](https://www.expedia.co.uk/Platanias-Hotels-Euphoria-Resort-All-Inclusive.h21337972.Hotel-Information) > > [Asterion Suites & Spa - Designed for Adults](https://www.expedia.co.uk/Platanias-Hotels-Asterion-Suites-Spa.h19828394.Hotel-Information) > > [Rimondi Grand Resort & Spa](https://www.expedia.co.uk/Rethymno-Hotels-Rimondi-Grand-Resort-Spa.h4925255.Hotel-Information) > > [Avra Imperial Hotel](https://www.expedia.co.uk/Platanias-Hotels-Avra-Imperial-Hotel.h4821630.Hotel-Information) > > [Creta Maris Resort - All Inclusive](https://www.expedia.co.uk/Hersonissos-Hotels-Creta-Maris-Resort-All-Inclusive.h541819.Hotel-Information) > > [Giannoulis – Grand Bay Beach Resort - Adults Only](https://www.expedia.co.uk/Platanias-Hotels-Giannoulis-Grand-Bay-Beach-Resort-Adults-Only.h1106757.Hotel-Information) > > [Lyttos Beach - All Inclusive](https://www.expedia.co.uk/Hersonissos-Hotels-Lyttos-Beach-All-Inclusive.h8077194.Hotel-Information) > > [Atlantica Kalliston Resort - Adults Only](https://www.expedia.co.uk/Chania-Hotels-Atlantica-Kalliston-Resort-Adults-Only.h1627449.Hotel-Information) > > [Aquila Elounda Village Resort, Suites & Spa](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Tui-Blue-Elounda-Village-Resort-Spa-By-Aquila.h1119002.Hotel-Information) > > [Minos Imperial Beach Resort Milatos Crete](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Radisson-Blu-Beach-Resort-Milatos.h660214.Hotel-Information) > > [Mitsis Royal Mare](https://www.expedia.co.uk/Hersonissos-Hotels-Mitsis-Royal-Mare.h1181666.Hotel-Information) > > [Lyttos Mare](https://www.expedia.co.uk/Hersonissos-Hotels-Lyttos-Mare.h60611378.Hotel-Information) > > [Mitsis Selection Laguna](https://www.expedia.co.uk/Hersonissos-Hotels-Mitsis-Laguna-Resort-Spa-All-Inclusive.h4260878.Hotel-Information) > > [Senseana Sea Side Resort & Aquadventure - All Inclusive](https://www.expedia.co.uk/Hersonissos-Hotels-Club-Marmara-Golden-Star.h4886851.Hotel-Information)