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Reviews of Parador de Plasencia

4 out of 5
Parador de Plasencia
Plaza De San Vicente s/n, Plasencia, Caceres

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 166 reviews" "
Rating 8 - Good. 37 out of 166 reviews" "
Rating 6 - Okay. 9 out of 166 reviews" "
Rating 4 - Poor. 2 out of 166 reviews" "
Rating 2 - Terrible. 3 out of 166 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place in Plasencia
No doubt, the town is lovely yet the best place in town is this Parador, ne better place to stay in one of the many in Spain. Could go back any time.
Stayed 1 night in Oct 2023
Response from Pau Arbona, Director del Parador on 9 Oct 2023
Dear Rafael,We're delighted to hear that you found our Parador to be the best place in Plasencia. It's always our pleasure to provide a wonderful stay for our guests. You're welcome to return anytime, and we look forward to hosting you again.Warm regards,

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Impressive property, large room and nice bathroom. The restaurant and bar were understaffed and the gentleman at the front desk was particularly unfriendly, unhelpful and dismissive.
Stayed 1 night in Oct 2023
Response from Pau Arbona, Director del Parador on 8 Oct 2023
Dear Steven,Thank you for your feedback. I'm glad to hear that you found our property impressive with spacious rooms and nice bathrooms. However, I'm truly sorry to learn that you encountered challenges with our restaurant and bar service as well as with the service at the front desk. We take your comments seriously, and I assure you that we will address these issues to provide a more enjoyable experience in the future.We appreciate your valuable input, as it helps us to improve and meet our guests' expectations. Please consider giving us another opportunity to serve you, and we'll do our best to ensure a more positive experience during your next visit.Thank you for choosing our Parador, and we hope to welcome you back soon.Sincerely,Pau Arbona Director of the Parador

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Disappointed with the front desk
My family and I have stayed at dozens of Paradors in all regions of Spain over the years and have very much enjoyed their character, service and restaurants. My adult daughter and I were very much looking forward to visiting the Parador of Plasencia as part of a trip to Spain in places our recently deceased wife and mother loved in memory of our 46th wedding anniversary and her birthday in October. Unfortunately, during a time of great personal stress, I erroneously made a scrolled booking on the Hotels.com website for two rooms for September 3-4, rather than October 3-4 [all of our other bookings were for the first two weeks in October]. Unfortunately, I only discovered the error when I received a “time to check in” notice from Hotels.com. I spoke immediately to a very kind Hotels.com representative who contacted the hotel to rescind our reservations but the only individual authorized to grant approval was unavailable. She left a detailed message and later followed up but the hotel insisted on charging for our rooms. Although they were within their right to do so, I am very disappointed that they weren’t more flexible, especially at a time in which I’m sure they could have rented the rooms to other guests.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cheshire meets Placencia
Lovely location and super hotel Disappointed with the serving staff here Enough people just not organised
Stayed 2 nights in May 2023

10/10 Excellent

Diane

Stayed 1 night in Feb 2023

8/10 Good

Artem, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good old style hotel.Staff is good.Do not book restaurant- they can set you in hotel’s corridors for dinner in chance)))). Good stop for one night. Parking is perfect.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Place
Difficult place to find - more signs needed, basic menu and unfriendly lady in charge of breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

joyce

Three nights
Very nice hotel and the immediate surroundings were great. The only problem was the parking it was a nightmare at times.
Stayed 3 nights in May 2022

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a lovely old but very comfortable ex monastery. Unfortunately the parking for the hotel is in another street via a lift and is chargeable from the hotel.There is street parking around the old city walls which is free. It can be busy though.
Stayed 4 nights in Apr 2022

10/10 Excellent

JOHN

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed there by chance but we found it the highlight of our trip. Excellent
Stayed 1 night in May 2021

10/10 Excellent

Selebi, Ardrossan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of character. Helpful staff. Great location. Parking which is difficult in the old town.
Stayed 1 night in Dec 2020

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our third visit!
Always a pleasure to stay in this beautiful Parador with its great facilities including swimming pool & secure parking as well as it’s close proximity to the central square.
Stayed 1 night in Aug 2020

6/10 Okay

Jean

Disliked: Property conditions & facilities, room comfort
The hotel could be slowly recuperating the Covid interruption. Service was short and not as efficient as the parador of Gasteiz
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Plasencia
Wonderfully restored convent in the center of historic Plasencia. Parking is a bit quirky with a self-serve elevator for your car, but worth the 13 euro
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous building and installations, an old Dominic Convent from XVII Century, restored and beautifully decorated . Rooms are modern and clean full of amenities. Breakfast buffet is abundant and staff is very friendly. Location is next to very old medieval constructions, walking distance to main square and magnificent cathedral.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay; fantastic & spacious room; garage directly accessible;
Stayed 1 night in Aug 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why my stay at a hotel when you can stay in a castle? Paradors are wonderful in general but this is my favorite so far! Opulent, historic and quiet, the food is exquisite and the service impeccable.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history behind this hotel was very interesting and what a beautiful place to stay. Brought me back to the 1500’s. Only wish they had coffee and tea in the rooms are in the lobby for guests.
Stayed 4 nights in Apr 2019

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem of a parador
What a wonderful surprise Plasencia turned out to be. The old city/fortress with its narrow cobbled streets and small shops selling local products is charming, quiet, beautiful. The old monastery is fascinating, very well preserved. Many of its updates interfere very little with the sense of the place: the glass doors that divide areas, for instance, that divide spaces are very thoughtfully placed.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building with modern amenities. Situated in the old part of town and easy to get too.
Stayed 1 night in Nov 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Found
The Parador was exceptional, the rooms were large and spacious. It was like going back in time it was truly relaxing and a great place to be stress free.
Stayed 1 night in Nov 2018

10/10 Excellent

David, New York State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much in character with the culture and history of Plasencia...An inspiring place to stay
Stayed 1 night in Oct 2018

6/10 Okay

Peter, Co Durham

Liked: Cleanliness, staff & service
Lovely building but third floor room was small with very small windows. Car park very challenging especially with a big car. Plasencia is a pleasant small city but not a lot to see.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and friendly place. We were very pleased.
Stayed 1 night in Sep 2018

10/10 Excellent

James

Best by Far
We have stayed in many paradores over the last twenty years, some good, some bad and some indifferent, but the Parador de Plasencia has been by far the best. The high quality of the parador, the comfort, size and quality of the room, and especially the staff who were outstanding, so welcoming and helpful. The Parador itself is a fantastic building with great architectural and historical features and a tour of the place is essential. There are so many interesting things to see in the Parador, which was built as a monastery in the 15th century. The uniqueness of the car park just adds fun to the stay. The car park is accessed via a lift, which is certainly different for us, but fun. Don't worry you have more room than you think in the lift. We were driving a Hyundai Santa Fe and we had plenty of clearance. The location is great, being a five minute walk from Plaza Major, the centre of Plasencia, which is a very pleasant town with good restaurants. The Parador, being set back from town, is very quiet, which is welcome in the morning. This was the first time we stayed here but we shall definitely return.
Stayed 1 night in Aug 2018
Response from Felix Lobo on 27 Aug 2018
Dear James: Thank you so much for such comments! and thanks for contributing the positive part of the garage lift. No other access was possible with such a high drop. I will share with the staff your comments about their professionalism. Yours sincerely, Félix Lobo Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Cáceres Spain
Amazing staff, food and the best breakfast bufe ever!
Stayed 1 night in Aug 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Davdi & Chrissy, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Hotel
We have stayed in many Paradors over the years, the bedroom we were given this time was not as good, it was small and quite dark. The Parador itself is impressive and includes underground parking which is absolutely excellent.
Stayed 2 nights in May 2017

10/10 Excellent

Emily, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely updated historical structure
We stayed 2 nights. The desk clerk offered us a $20 upgrade to a premium room and it was lovely, with a veranda and wrap-around view of the garden and hills. The fixtures and amenities were all up-to-date but still keeping in mind the historical nature of the structure.
Stayed 2 nights in Oct 2017
Response from Felix Lobo on 23 Oct 2017
Dear Emily: Thanks for your comments! I'm glad to hear that you enjoyed your stay so much. Yours sincerely, Félix Lobo Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay enroute to Santander
Hotel was awesome, staff were very friendly and helpful, will definitely stay again
Stayed 1 night in Sep 2017
Dear Thomas: Thank you so much for your kindky comments. Looking forward to your next stay, yours sincerely, Félix Lobo Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life in a Ex-convent...
I loved it. Staff, except on reception, could have been more pleasant. Our lowest priced accommodation was very good. The dining room at 2040 was empty, but did fill slightly. Dinner was very good, but served at breakneck speed which I did not enjoy. Pool area only accessible with a key from reception, only 3ft deep and no bar. You could avoid the €13.00 parking fee if you trust your GPS, but would miss the experience of driving the car into a lift. Should note that the town closes on Sundays, but bars and restaurants are open as well as the farmacia. I would most definitely stay again.
Stayed 1 night in Aug 2017

10/10 Excellent

Hector, Weston, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular hotel.
The hotel is pretty, the only thing is the mattress and pillows!!! they should upgrade and will be a 5 star hotel!!!!!
Stayed 2 nights in Jun 2017
Response from Felix Lobo on 4 Jul 2017
Dear Hector: Thank you so much for your comments. Your sincerely, Félix Lobo Manager

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel full of character. Car parking was different Through a portcullis into a car lift which was very narrow but certainly an experience. The room was large & very comfortable though very small window so a bit gloomy. Outside of the hotel lots to see & very convenient for shops, bars & restaurants

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and picturesque
Very relaxing great experience

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay enroute to Portugal
Excellent hotel, large comfortable room, very peaceful and convenient for everything. We will certainly stay here again

10/10 Excellent

Stephen, Queensland, AUSTRALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, historical property.
The title says it all. I am so glad someone steered me to this place. I was here in Winter. in Summer it will be fabulous

10/10 Excellent

Ray, Alvor, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Step back in time.
Stopped here en route from Bilbao to Algarve. Could not have been better. Situated in the center of this historic town, this Parador was a tonic after a weary day traveling. Welcoming and efficient staff quickly processed the reservation and escorted us to a spacious room with views over the rooftops. Dinner in the former Refectory, was first class with an emphasis on local produce and traditional recipes. As parking is difficult in the narrow streets, the Parador provides a quirky underground car park which is reached via car lift. There is an additional charge for this but worth it. Will return for a longer visit next time.

4/10 Poor

Kevin, Leeds

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stylish Hotel, but no sleep in room 84.
Hotel Miro is stylish and in a great location, near the Guggenheim and opposite a public car park. There's free coffee and juice in the downstairs reception area. We had room 84. It's on the top floor and next to the room that contains the AC control machines and various other bits of plant. It emits a constant hum and whirring sound. After a tiring day we fell asleep quickly but then the noise from this room became intrusive. Eventually at 4 am I called reception. A man was sent up, agreed that noise was unacceptable but couldn't do anything about it since access to the room was only available to the maintenance crew who weren't on duty. We couldn't be moved because the hotel was full. I agreed that he couldn't do anything and I would speak to the manager in the morning. Next day after very little sleep I talked to a lady on reception who I assume was the manager. She said that they never get complaints about that room, because the sound insulation is so good ! She apologized for our poor night's sleep and said she had discounted the bill to reflect the fact. The discount was 10%. I asked her if she thought we had had 90% of the value of our booking, she was unwilling or unable to do any more. We won't be back. Breakfast was included in our tariff. It was OK but not worth 18.50 euros per person.

10/10 Excellent

JMPScottie

Liked: Cleanliness, staff & service, room comfort
Historic luxury living
Wonderful hotel full of character. Our room was large with a seating area - some had balconies. The pool area was pleasant although the maximum depth was only one metre! Service in the bar/restaurant was impeccable. The hotel has been superbly furnished with antiques and attracts people who just want to admire it. Not cheap but value for money in terms of quality accommodation.

10/10 Excellent

Julie, Delabole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric Hotel
Fabulous overnight stay at the Parador driving up from South of Spain to Santander. Perfect location just off main road, very easy to find and lovely little town to spend some time around. If you love staying in character hotels, this place an old monastery full of atmoshphere and we loved it.

10/10 Excellent

gary, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with helpful staff

8/10 Good

Norah, Usa

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful castle with a very informative staff. We loved it!

8/10 Good

talek, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding historical setting
Very impresses with atmosphere. This is a renovated castle . Very authentic. Good food.

10/10 Excellent

Rosie, Colchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Parador in ancient setting a definite .
Thoroughly enjoyed our stay in amazing setting, restaurant to be recommended and wonderful ambience there. A definite must for another visit to Spain.