Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 10-Nov-2016
credo che sia il più bel albergo di pistoia un rapporto prezzo qualità davvero eccellente anche il ristorante annesso è ottimo
3out of 5
by A verified traveller from Greenwich, CT

Paper thin walls

Posted 31-Oct-2016
Pros: The staff was friendly, the reception and check-in quick, the breakfast generous. The amenities were nice
Cons: Unfortunately the conversations from the next door left us very disturbed. The walls between the rooms must be paper thin.
Location: Wonderful old city of Pistoia. We were there on a Sunday, couldn't visit the church or the famous silver altar.
4out of 5
by A verified traveller from beloeil

Babel hotel

Posted 04-Aug-2016
Hotel de vacances avec bons services la chambre confortable le personnel au petit soin le petit déjeuner super complet et la piscine magnifique on y reviendra
4out of 5
by Allan from Ireland

Relaxing Hotel 1 mile from Pistoia.

Posted 23-Jul-2016 on Hotels
Good Hotel, that's a 1.6 km from Pistoia centre, but has its own pool and restaurant facilities so you have everything at the hotel, the buffet breakfast was good but the wifi was only OK in the room but available at the pool area. The hotel provides a free shuttle bus into town which is needed if you don't have a car and there's free parking.
4out of 5
by Søren from Espergærde

Posted 18-Jul-2016 on Hotels
Dejligt hotel der levede op til vores forventninger. Eneste minus, var at de lukkede alt for mange eksterne gæster ind i pool området i weekenden
5out of 5
by A verified traveller from St. Louis, MO

Relaxing Hotel

Posted 08-Jun-2016
Pros: Comfort, balcony, very nice bathroom, location in Tuscany.
Location: We toured the local countryside - specifically, the area of the "10 Castles" around Pescia. So this was a nice "base" for us for a few days.
Very nice hotel. Room was comfortable. Shower was Excellent !! Nice dining room. Staff was very friendly and helpful. And they gave us a "free upgrade" on our room.
4out of 5
by A verified traveller

Posted 24-May-2016 on Hotels
Hotel was great although the location was inconvenient and a little far from the centre of town (about 25 mins walking). The food at the onsite restaurant was some of the best we had in Italy. Highly recommend if you stay at Villa Cappugi.
4out of 5
by Steve

This traveller left a rating score only Posted 02-Mar-2016 on Hotels
5out of 5
by Steve

This traveller left a rating score only Posted 04-Dec-2015 on Hotels
4out of 5
by A verified traveller

Posted 29-Sep-2015
Pros: The Restaurant is excellent. I stayed there 5 years ago and the Restaurant is still excellent (
Cons: Make clear when facilities e.g. the swimming pool shuts for the winter when accepting advance bookings -disappointinmg was not avaible during our stay
Location: Great location to visit and explore Pistoia town and to visit other tons like Florence, Lucca etc.
Make clear when facilities e.g. the swimming pool shuts for the winter when accepting advance bookings -disappointinmg was not avaible during our stay