- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and last minute rescue
Last minute reservation to cover for a bad experience with a different booking on (Agouda). We arrived within 20 minutes of making the reservation and the hotel had not yet received the booking number. I had the confirmation on my lap to. After a few minutes of waiting we were allowed to register and get our key even though the booking had not yet arrived. "It will arrive" was the comment made by the front desk. The hotel is older with lots of charm. We are 3 in a room and were comfortable. Internet was good and service was great. We could not find an open store to buy water since it was late and the receptionist gave us a large bottle of cold water free of charge from their small bar. Breakfast was included and consisted of croissants, rolls, butter and jellies with coffee made to order and served at our cloth-covered table. The tower of Pisa is 4oo meters down the street and we walked to it the next morning. WE are given permission to leave our vehicle parked directly infant of the hotel (free) as long as it took us to sight-see, even after checking out. We returned 2 hours later and we used the wifi for an hour in the lounge, after check-out. We are very happy with the courtesy and consideration shown to us by staff.