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Overview of The ASHLEE Plaza Patong Hotel & Spa

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Minibar, in-room safe, individually furnished, desk
View from Room
Minibar, in-room safe, individually furnished, desk
32-inch LCD TV with satellite channels
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSimon Cabaret5 min walk
    Popular LocationJungceylon Shopping Center20 min walk
    Popular LocationBangla Road5 min drive
    AirportPhuket (HKT-Phuket Intl.)73 min drive
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  • Superior Room - Stay 3 nights free Upgrade to Deluxe Room

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room - Stay 3 nights free Upgrade to Deluxe Room
  • Superior Room, Balcony

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room, Balcony
  • Deluxe Room, Balcony

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, Balcony
  • Executive Suite, Balcony

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsExecutive Suite, Balcony

About this area

Patong

Located in Patong, The ASHLEE Plaza Patong Hotel & Spa is near the beach. Chalong Pier and Phuket Sunday Night Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Phuket Fantasea and Phuket Zoo. Travelling with kids? Consider Phuket Aquarium, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our Patong travel guide
Popular Location

What's nearby

  • Simon Cabaret - 5 min walk
  • Bangla Boxing Stadium - 19 min walk
  • Banzaan Fresh Market - 20 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Bangla Road - 5 min drive

Getting around

  • AirportPhuket (HKT-Phuket Intl.) - 73 min drive

Restaurants

  • Bistro (All Day Dining) — 1 min walk
  • Bar Lounge — 1 min walk
  • Lemongrass Restaurant - 3 min walk
  • Home Dining Cafe & Lounge - 4 min walk
  • La Dolce Vita - 7 min walk

About this property

The ASHLEE Plaza Patong Hotel & Spa

4-star, family-friendly hotel near Patong Beach
This smoke-free hotel features 3 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 249 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and fridges.
The ASHLEE Plaza Patong Hotel & Spa offers 249 forms of accommodation with minibars and a safe. Rooms open to balconies. This individually furnished accommodation includes desks. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 300 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Thai

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (355 square feet)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 800 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 300 per person (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket
The Ashlee Plaza Patong & Spa
The ASHLEE Plaza Patong Hotel & Spa Hotel
The ASHLEE Plaza Patong Hotel & Spa Patong
The ASHLEE Plaza Patong Hotel & Spa Hotel Patong

Frequently asked questions

Can I cancel my reservation for free at The ASHLEE Plaza Patong Hotel & Spa and receive a full refund?
Yes, The ASHLEE Plaza Patong Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The ASHLEE Plaza Patong Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does The ASHLEE Plaza Patong Hotel & Spa have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is The ASHLEE Plaza Patong Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at The ASHLEE Plaza Patong Hotel & Spa?
Self-parking is free at this property.
What time is check-in at The ASHLEE Plaza Patong Hotel & Spa?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The ASHLEE Plaza Patong Hotel & Spa?
Checkout is at noon.
Does The ASHLEE Plaza Patong Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1000 per vehicle, one-way, applies.
Where is The ASHLEE Plaza Patong Hotel & Spa located?
This family-friendly Patong hotel is located near the beach, within a 15-minute walk of Simon Cabaret and Patong Beach. Jungceylon Shopping Center and Bangla Road are also within 1 mile (2 km).
3.3
5 - Excellent
45
4 - Good
137
3 - Okay
89
2 - Poor
46
1 - Terrible
35

3.6/5

Cleanliness

3.4/5

Staff & service

2.9/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, room comfort
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Stayed 8 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget friendly hotel
Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.
Stayed 15 nights in Feb 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!
Stayed 6 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
Stayed 10 nights in Feb 2020

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