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The ASHLEE Plaza Patong Hotel & Spa - SHA Plus

Photo gallery for The ASHLEE Plaza Patong Hotel & Spa - SHA Plus

Featured image
Minibar, in-room safe, individually furnished, desk
View from Room
Minibar, in-room safe, individually furnished, desk
32-inch LCD TV with satellite channels

Overview of The ASHLEE Plaza Patong Hotel & Spa - SHA Plus

The ASHLEE Plaza Patong Hotel & Spa - SHA Plus

4 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
34/50-57, Prachanukhro Road, Patong, Phuket, 83150

Explore the area

  • Popular LocationPatong Beach12 min walk
  • Popular LocationSurin Beach14 min drive
  • Popular LocationBang Tao Beach17 min drive
  • AirportPhuket (HKT-Phuket Intl.)34 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, 7 Jan - Fri, 31 Dec.

About this area

Patong

Located in Patong, The ASHLEE Plaza Patong Hotel & Spa - SHA Plus is near the beach. Shoppers can check out Bangla Road, while everyone can enjoy the natural beauty of Patong Beach and Karon Beach. Travelling with kids? Consider Dino Park Mini Golf, or check out an event or a game at Bangla Boxing Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

What's nearby

  • Simon Cabaret - 6 min walk
  • Patong Beach - 12 min walk
  • Jungceylon Shopping Center - 3 min drive
  • Surin Beach - 14 min drive
  • Bang Tao Beach - 17 min drive

Restaurants

  • Bistro (All Day Dining) — 1 min walk
  • Bar Lounge — 1 min walk
  • Coffee Mania - 3 min walk
  • Da Mario - 3 min walk
  • Malin Plaza Market - 3 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 34 min drive

About this property

The ASHLEE Plaza Patong Hotel & Spa - SHA Plus

4-star, family-friendly hotel near Patong Beach
This smoke-free hotel features 3 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 249 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and fridges.
The ASHLEE Plaza Patong Hotel & Spa - SHA Plus offers 249 forms of accommodation with minibars and a safe. Rooms open to balconies. This individually furnished accommodation includes desks. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 300 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Thai

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (355 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massages
  • Massage/treatment rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

This property is closed from 7 January 2021 to 31 December 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 800 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 300 per person (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket
The ASHLEE Plaza Patong Hotel Spa
The ASHLEE Plaza Patong Hotel Spa SHA Plus
The ASHLEE Plaza Patong Hotel & Spa - SHA Plus Hotel
The ASHLEE Plaza Patong Hotel & Spa - SHA Plus Patong
The ASHLEE Plaza Patong Hotel & Spa - SHA Plus Hotel Patong

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 46 out of 349 reviews
5 - Excellent 13%
Rating 4 - Good. 136 out of 349 reviews
4 - Good 39%
Rating 3 - Okay. 89 out of 349 reviews
3 - Okay 26%
Rating 2 - Poor. 43 out of 349 reviews
2 - Poor 12%
Rating 1 - Terrible. 35 out of 349 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.4/5

Staff & service

2.9/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Stayed 8 nights in Mar 2020

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
Stayed 4 nights in Mar 2020

4/5 Good

Stayed 16 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget friendly hotel
Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.
Stayed 15 nights in Feb 2020