Title: ASHLEE Plaza Patong Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4758584&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ASHLEE Plaza Patong Hotel & Spa Savor every moment near the beach at this family-friendly hotel that combines comfort and fun. ## Photo gallery for ASHLEE Plaza Patong Hotel & Spa ![Breakfast served - ASHLEE Plaza Patong Hotel & Spa (Patong)](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/e2e8e0ae.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 outdoor pools - ASHLEE Plaza Patong Hotel & Spa (Patong)](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/cb85de01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - ASHLEE Plaza Patong Hotel & Spa (Patong)](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/137df8c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - ASHLEE Plaza Patong Hotel & Spa (Patong)](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/838365db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, individually furnished, desk - ASHLEE Plaza Patong Hotel & Spa (Patong)](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/bab6ce2e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Patong Beach, ASHLEE Plaza Patong Hotel & Spa offers an upscale retreat with a poolside bar, rooftop terrace, and garden. Treat yourself to spa services or unwind at the on-site restaurant Bistro (All Day Dining), which features kids' meals and breakfast. Stay connected with in-room WiFi and take advantage of dry cleaning/laundry services, a bar, 3 outdoor pools including a children's pool. ## Reviews 6.8 ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £78 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4758584&PinnedHotelID=4758584&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior King Bed ![Superior King Bed | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/6a0cc0bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Bed ### Highlights Balcony Soundproofed Individually furnished Air conditioning Fridge LCD TV Blackout curtains Designer toiletries - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe King Bed ![View from room](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/984dd239.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed ### Highlights Balcony Soundproofed Individually furnished Air conditioning Fridge LCD TV Blackout curtains Rainfall showerhead - 301 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Twin Bed ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/bab6ce2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Bed ### Highlights Balcony Soundproofed Individually furnished Air conditioning Fridge LCD TV Blackout curtains Designer toiletries - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Bed ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/bab6ce2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Bed ### Highlights Balcony Soundproofed Individually furnished Air conditioning Fridge LCD TV Blackout curtains Designer toiletries - Sleeps 2 - 1 King Bed ### View all photos for Family with Bunkbed ![Family with Bunkbed | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4760000/4758600/4758584/28866615.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family with Bunkbed ### Highlights Balcony Soundproofed Individually furnished Air conditioning Fridge LCD TV Blackout curtains Designer toiletries - Sleeps 4 - 1 Large Single Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-The-ASHLEE-Plaza-Patong-Hotel-Spa.h4758584.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-The-ASHLEE-Plaza-Patong-Hotel-Spa.h4758584.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.88142%2C98.29248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5YlpXJwPr2T8InCQv_s5RKq4ixI=) 34/50-57, Prachanukhro Road, Patong, Phuket, 83150 #### What's nearby - Nanai Road \- 2 min walk \- 0.1 miles - Malin Plaza Market \- 2 min walk \- 0.1 miles - Simon Cabaret \- 3 min walk \- 0.2 miles - Patong Beach \- 10 min walk \- 0.6 miles - Bangla Road \- 2 min drive \- 1.0 mile #### Getting around - Phuket (HKT-Phuket Intl.) - 60 min drive #### Restaurants - ‪The Zula Phuket - Turkish , European & Thai Cuisine - ‬2 min walk - ‪Casa Tua bakery & bistrot - ‬3 min walk - ‪Coffee Mania - ‬2 min walk - ‪Sukcheewa Residence Phuket & Restaurant - ‬3 min walk - ‪Pop Thai Food - ‬4 min walk ## About this property ### ASHLEE Plaza Patong Hotel & Spa Upscale family-friendly hotel near Patong Beach Jungceylon Shopping Center and Bangla Road are located near ASHLEE Plaza Patong Hotel & Spa, which provides a poolside bar, a rooftop terrace and a garden. Treat yourself to spa services, such as aromatherapy, a body scrub or a body treatment. The on-site restaurant, Bistro (All Day Dining), features children's meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. Additional perks include: - 3 outdoor pools and a children's pool - Free self-parking - Buffet breakfast (surcharge), a 24-hour front desk and a computer station - A porter/bellboy, a front desk safe and a banquet hall Room features All rooms are individually furnished, and feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with designer toiletries and showers - 32-inch LCD TVs with satellite channels - Balconies, fridges and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/2000000/1790000/1780900/1780866/9ecb6bdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Del M Patong - Pool - Hot tub - Spa - Kids’ pool 7.2 Good 60 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1780866&PinnedHotelID=1780866&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5180000/5170500/5170494/99ac35ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kalim Resort Patong - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 30 reviews £113 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=5170494&PinnedHotelID=5170494&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/37000000/36150000/36146800/36146764/fa909fcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seeka Boutique Resort Patong - 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12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=7781755&PinnedHotelID=7781755&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/93000000/92100000/92092200/92092143/5efe811b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centre Point Patong Patong - All-inclusive - Free Wi-Fi - Restaurant - Air-conditioning 6.4 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=92092143&PinnedHotelID=92092143&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/11000000/10640000/10630600/10630535/cb731c9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Patong Lodge Hotel Patong - Pool - Spa - Kids’ pool - Parking included 7.8 Good 135 reviews £70 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=10630535&PinnedHotelID=10630535&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Bistro (All Day Dining) ### Things to do - 3 outdoor pools - Children's pool - Gym ### Family friendly - 3 outdoor pools - Children's pool - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Garden - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Couples treatment rooms - Massage - Spa treatment rooms ### Accessibility - Lift ### More - Banquet hall - Built in 2011 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bidet - Designer toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 800.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: THB 3500 - New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 11 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children - Rollaway bed fee: THB 800.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Citin Plaza Citin Plaza Hotel Citin Plaza Patong Citin Plaza Patong Hotel Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket ASHLEE Plaza Patong Hotel ASHLEE Hotel ASHLEE Plaza Patong The ASHLEE Plaza Patong Hotel & Spa Phuket ## Frequently asked questions ### Does ASHLEE Plaza Patong Hotel & Spa have a pool? ### How much does it cost to stay at ASHLEE Plaza Patong Hotel & Spa? ### Is ASHLEE Plaza Patong Hotel & Spa pet-friendly? ### How much is parking at ASHLEE Plaza Patong Hotel & Spa? ### What time is check-in at ASHLEE Plaza Patong Hotel & Spa? ### What time is check-out at ASHLEE Plaza Patong Hotel & Spa? ### Where is ASHLEE Plaza Patong Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## ASHLEE Plaza Patong Hotel & Spa Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.8 Location ### 7.0 Staff & service ### 7.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 51 8 - Good 142 6 - Okay 97 4 - Poor 45 2 - Terrible 36 ## Reviews ### 6/10 Okay #### Lawrence 16 Feb 2025 Not the cleanest area ##### Lawrence Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Sameer 21 Jan 2025 They not even providing linen napkins in bathrooms. Only 2 big towels are available for use. Lifts are 2 slow. Cleaning must be imrove. Breakfasts are good variety. ##### Sameer Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Marc 26 Jul 2023 Liked: Cleanliness, staff & service, amenities Very handy to Malin Market (1 min walk) Quiet location, clean rooms. ##### Marc Stayed 10 nights in Jul 2023 ### 6/10 Okay #### Lawrence 23 Feb 2025 Disliked: Property conditions & facilities Area of Patong close to family condo. ##### Lawrence Stayed 1 night in Feb 2025 ### 6/10 Okay #### Lewis 20 Mar 2025 Liked: Staff & service Building one wasn’t that bad but building two is not good. Dirty elevator and mosquitoes in the hallways. ##### Lewis Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Manuel Guajardo 17 Feb 2023 Liked: Staff & service The property overall Was OK. Wi-Fi connection was not the best. ##### Manuel Guajardo Stayed 12 nights in Feb 2023 ### 6/10 Okay #### Wayne 17 Apr 2025 Liked: Cleanliness, staff & service Pool area very outdated and uninspiring. One night of no hot water but fixed the next day. Transport minibus with loud exhaust idling for 2 hours outside my window ##### Wayne Stayed 4 nights in Apr 2025 ### 4/10 Poor #### corinna 23 Dec 2024 Disliked: Cleanliness, property conditions & facilities Dirty, no hand towel, no toothbrush, no hair conditioner ,toilet plug,food so cold ##### corinna Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ricardo 12 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un poco viejo pero para el precio está muy bien ##### Ricardo Stayed 1 night in Mar 2025 ### 8/10 Good #### Masayuki 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 近くにレストラン、マッサージ、ショッピングセンターがたくさん有って便利だった。 ##### Masayuki Stayed 6 nights in Dec 2024 ### 8/10 Good #### samira 17 Jun 2020 Liked: Cleanliness, property conditions & facilities, room comfort Bon sejour ##### samira Stayed 3 nights in Mar 2020 ### 2/10 Terrible #### Judy 20 Mar 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there. ##### Judy Stayed 8 nights in Mar 2020 ### 6/10 Okay #### shelley 19 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok. It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english. ##### shelley Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### William 11 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### budget friendly hotel Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk. ##### William Stayed 15 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 29 Feb 2020 Disliked: Staff & service, amenities, property conditions & facilities The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody! ##### Verified traveller Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Susanna Maria 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel staff was very kind and helpful. Would love if pool was open later, but this is all, everything else was very good. ##### Susanna Maria Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Bob 6 Feb 2020 Liked: Staff & service Disliked: Cleanliness I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould ##### Bob Stayed 13 nights in Jan 2020 ### 10/10 Excellent #### Sarah 1 Feb 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Hôtel très bien et très bien située. Acceuil : personnel de l'accueil pas compétent et qui parle très mal et comprennent l'anglais et surtout ils sont toujours accrocher à leur téléphone. Chambre : grande chambre, lit très confortable, très propre, climatisation au top, ménage fait tout les jours, frigo avec bouteilles d'eau remplie tout les jours, et les femmes de chambre qui sont compétentes et très souriante. Petit déjeuner : building 2 grand restaurant pour prendre son petit déjeuner, le staff est sympa, beaucoup de choix : œufs, omelettes, œufs brouillés, fruits, ect... Piscine : building 1 et 2 pas beaucoup de transat mais piscines très propres. Quartier : très calme et la sécurité qui fait des rondes tout le temps. Je recommande cet hôtel. ##### Sarah Stayed 20 nights in Dec 2019 ### 2/10 Terrible #### m 27 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad service pictures on the website misleading and unimpressed not clean ##### m Stayed 15 nights in Jan 2020 ### 8/10 Good #### Allison 17 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was clean and close to everything. The market was very close by and the staff was helpful. ##### Allison Stayed 4 nights in Jan 2020 ### 2/10 Terrible #### Berkant 11 Jan 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### Do stay Pretty bad hotel staff was rude and the pool is nothing like in the picture ##### Berkant Stayed 4 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller 2 Jan 2020 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Firstly, we had roaches in our first room. We told the staff, to which they moved us to the room next door. It also had roaches.. they where in the bathroom all of the ceilings and almost every corner of the room. I have tons of photos and videos of this. We complained once again and they finally moved us to the main building. This brings me to my second point. When you book this hotel, they do not tell you that there is more then one building. The main building has all the main amenities. This isn’t a big deal to be honest. But it is one one of the buildings is full of roaches.. ##### Verified traveller Stayed 5 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 30 Dec 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities L'albergo ha una clientela all'80% di indiani, seguono una buona presenza di russi e pochi europei o americani. L'hotel è da evitare assolutamente, il livello di maleducazione degli indiani è avvilente. La struttura stessa offre una colazione a scelta tra una specie di colazione internazionale carente degli elementi base (mancano ad esempio bacon, miele, biscotti, affettati e formaggi...c'è lo sciroppo d'acero ma mancano i pancake, che senso ha?) o una colazione indiana, che con tutto rispetto non ci si aspetta decisamente di trovare in Thaliandia e a gusto, fa abbastanza schifo come cibo per la colazione. L'assenza della colazione thailandese è comunque una enorme delusione. L'hotel non dispone di un vero ristorante ma di un bar dove è possibile ordinare tra 8 piatti nel caso si voglia mangiare in hotel, tanto vale non offrire proprio il servizio di ristorazione. Assurdo il divieto di portare cibo o bevande in camera, quando invece è consentito mangiare il cibo dell'hotel in stanza e bere le bibite del frigo bar (a pagamento ovviamente). Il personale è cortese e disponibile, come ci si aspetta che sia in Thailandia, le camere sono gradevoli anche se la pulizia si limita agli spazi a vista, dietro la porta d'ingresso ad esempio penso fossero mesi che nessuno pulisse visto quello che c'era. In un hotel a 4Stelle ci si aspetterebbe anche quanto meno una sedia in camera e un paio di sedie sul balconcino, ma non sono date in dotazione. Assente anche l'asciugamano per il viso. ##### Verified traveller Stayed 13 nights in Dec 2019 ### 10/10 Excellent #### Hariz 11 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Restaurant has halal certificate from Government of Thailand. Easy access to market to buy some souvenirs. ##### Hariz Stayed 2 nights in Dec 2019 ### 8/10 Good #### dunia 4 Dec 2019 Liked: Cleanliness Location was great. Just a few things need to be improved Not all lights in our room were working we reported it & nothing got fixed. Powerpoints weren’t working Clean hotel however they were delayed in making up our rooms daily. Our sliding door to the balcony wouldn’t open the whole way. Staff spoke very little English hard to communicate Pool was never attended at any time of the day. Not a place I’d stay at again ##### dunia Stayed 9 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Stay Wellbeing & Lifestyle Resort](https://www.expedia.co.uk/Phuket-Hotels-STAY-Well-Being-Lifestyle-Resort.h37268201.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Best Western Premier Bangtao Beach Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Best-Western-Premier-Bangtao-Beach-Resort-Spa.h918618.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Villa Zolitude Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Villa-Zolitude-Resort-Spa.h2558674.Hotel-Information) > > [ACCESS Resort & Villas](https://www.expedia.co.uk/Phuket-Hotels-ACCESS-Resort-Villas.h1548215.Hotel-Information) > > [Island Escape Burasari](https://www.expedia.co.uk/Phuket-Hotels-Island-Escape-By-Burasari.h38512684.Hotel-Information) > > [Andaman Seaview Hotel](https://www.expedia.co.uk/Phuket-Hotels-Andaman-Seaview-Hotel.h1143381.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [Pullman Phuket Arcadia Naithon Beach](https://www.expedia.co.uk/Phuket-Hotels-Pullman-Phuket-Arcadia-Naithon-Beach.h5333962.Hotel-Information) > > [Melia Phuket Mai Khao](https://www.expedia.co.uk/Phuket-Hotels-Melia-Phuket-Mai-Khao.h70413524.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.co.uk/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.co.uk/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [Thavorn Palm Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Palm-Beach-Resort-Phuket.h991855.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.co.uk/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Sunprime Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Kamala-Beach-Resort.h478899.Hotel-Information) > > [Avista Grande Phuket Karon - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Cape Sienna Gourmet Hotel & Villas](https://www.expedia.co.uk/Phuket-Hotels-Cape-Sienna-Gourmet-Hotel-Villas.h2945736.Hotel-Information) > > [Princess Kamala Beachfront Hotel](https://www.expedia.co.uk/Phuket-Hotels-Princess-Kamala-Beachfront-Hotel.h48452226.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Karon Beach Pool Villa](https://www.expedia.co.uk/Phuket-Hotels-Karon-Beach-Pool-Villas.h16646207.Hotel-Information) > > [Hyatt Regency Phuket Resort](https://www.expedia.co.uk/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > > [The Slate](https://www.expedia.co.uk/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information) ---