Title: Phoenix Grand Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix Grand Hotel Central Patong hotel connected to a shopping centre, steps from Bangla Boxing Stadium ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/d441928e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/d372726c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (THB 250.00 per person)](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/be15000a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/34d530cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/858e8867.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix Grand Hotel welcomes travelers with thoughtful amenities for a complete stay. Guests can enjoy meals from breakfast through dinner at the restaurant, take refreshing dips in the outdoor pool, and stay connected with in-room WiFi throughout their visit. 7.8 Good ## Popular amenities - Pool - Spa - Breakfast available - Room service - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 21 - Oct 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17366029&PinnedHotelID=17366029&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Superior Double Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/d15a9f69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Blackout curtains Bidet - 301 sq ft - City view - Sleeps 3 - 1 Double Bed ![Superior Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17370000/17366100/17366029/80042cdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Fridge LCD TV Blackout curtains Bidet - 301 sq ft - City view - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Phoenix-Grand-Hotel.h17366029.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Phoenix-Grand-Hotel.h17366029.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.89198%2C98.30141&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ADN-pgcLmzq7fTiSs_c7TWrLxNo=) 184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150 #### What's nearby - Bangla Boxing Stadium - 1 min walk - 0.0 miles - Jungceylon Shopping Center - 2 min walk - 0.1 miles - Banzaan Fresh Market - 2 min walk - 0.1 miles - Bangla Road - 5 min walk - 0.3 miles - Patong Beach - 9 min walk - 0.5 miles #### Getting around - Phuket (HKT-Phuket Intl.) - 57 min drive #### Restaurants - ‪Kuwait Restaurant (مطعم الكويت) - ‬2 min walk - ‪Lucky 13 sandwich - ‬1 min walk - ‪Tiger Seafood Restaurant - ‬1 min walk - ‪Café Amazon Patong - ‬2 min walk - ‪McDonald's - ‬2 min walk ## About this property ### Phoenix Grand Hotel Hotel near Jungceylon Shopping Center Located close to Bangla Boxing Stadium and Banzaan Fresh Market, Phoenix Grand Hotel provides a rooftop terrace, dry cleaning/laundry services and a full-service spa. Treat yourself to a Thai massage or other spa services. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), airport pick-up service (surcharge) and a computer station - A lift, tour/ticket information and a porter/bellboy Room features All 116 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - 40-inch LCD TVs with cable channels - Wardrobes/cupboards, balconies and separate sitting areas ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/89000000/88760000/88753100/88753014/11ef861c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 77 Patong Hotel & Spa Patong - Pool - Spa - Kids pool - Free WiFi 7.6 Good 67 reviews £19 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=88753014&PinnedHotelID=88753014&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17260000/17251800/17251752/dfa10700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bukit Pool Villas Patong - Parking included - Free WiFi - Air conditioning - Outdoor space 8.6 Excellent 30 reviews £43 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=17251752&PinnedHotelID=17251752&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/2000000/1600000/1594100/1594046/df0b467e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Beach Resort Patong - Pool - Spa - Kids pool - Parking included 7.8 Good 393 reviews £37 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1594046&PinnedHotelID=1594046&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4430000/4422600/4422510/c97cccf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tony Resort Patong - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 718 reviews £30 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4422510&PinnedHotelID=4422510&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/2000000/1800000/1797000/1796962/6a3f452b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kee Resort & Spa Patong - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,006 reviews £78 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=1796962&PinnedHotelID=1796962&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36840000/36830100/36830042/b5cc816b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buasri Boutique Patong Patong - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 78 reviews £20 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=36830042&PinnedHotelID=36830042&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5420000/5411800/5411777/dedf4b20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Phuket Patong Beach Central by IHG Patong - Pool - Breakfast included - Spa - Kids pool 8.6 Excellent 1,001 reviews £61 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=5411777&PinnedHotelID=5411777&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3020000/3014300/3014247/c5c87467.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andakira Hotel Patong - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 852 reviews £28 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=3014247&PinnedHotelID=3014247&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/49000000/48820000/48813500/48813411/61a9ec57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Phuket Patong Beach Resort Patong - Pool - All-inclusive - Kids pool - Parking included 9.2 Wonderful 1,010 reviews £110 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=48813411&PinnedHotelID=48813411&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5050000/5040800/5040714/abbc253c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Viridian Resort Patong - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 257 reviews £63 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5040714&PinnedHotelID=5040714&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Street parking available - 24-hour airport pick-up shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 250 per person - A restaurant ### Things to do - Full-service spa - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - In-room massages - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 1000.0. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 250.00 per person - Airport shuttle fee: THB 1200 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Phoenix Grand Hotel Kathu Phoenix Grand Kathu Phoenix Grand Hotel Patong Phoenix Grand Patong Phoenix Grand Phoenix Grand Hotel Hotel Phoenix Grand Hotel Patong Phoenix Grand Hotel Hotel Patong ## Frequently asked questions ### Does Phoenix Grand Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Phoenix Grand Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Phoenix Grand Hotel? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Phoenix Grand Hotel? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Phoenix Grand Hotel? > Checkout is at noon. ### Does Phoenix Grand Hotel provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of THB 1200 per vehicle applies. ### Where is Phoenix Grand Hotel located? > Located in the heart of Patong, this spa hotel is steps away from Bangla Boxing Stadium, Jungceylon Shopping Center and Banzaan Fresh Market. Bangla Road and Patong Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Phoenix Grand Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 7.6 Staff & service ### 7.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 43 8 - Good 50 6 - Okay 19 4 - Poor 10 2 - Terrible 6 ### 10/10 Excellent #### hasyim 26 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor. ##### hasyim ### 4/10 Poor #### TAKASHI 2 Sept 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities フロントスタッフは愛想が無く、不親切！設備は新しいが掃除が行き届いていない。プールが特にきたない！周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。 ##### TAKASHI Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Verified traveller 23 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Отель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно. Вкусный кофе! Персонал мог бы соответствовать стране улыбок, какие-то вечно хмурые на ресепшн сидели ##### Verified traveller Stayed 11 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 1 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heel goed Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf ##### Verified traveller Stayed 12 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 9 Nov 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 10 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller 9 Nov 2019 Disliked: Staff & service, amenities, property conditions & facilities Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel ##### Verified traveller Stayed 6 nights in Nov 2019 ### 8/10 Good #### Verified traveller 3 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 9 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 2 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia ##### Verified traveller Stayed 8 nights in Oct 2019 ### 8/10 Good #### Verified traveller 1 Nov 2019 Liked: Staff & service, amenities, property conditions & facilities simple, good shower comfortable no luxuries just what you need ##### Verified traveller Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Verified traveller 8 Oct 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel for few nights stay Hotel was okay for few nights stand, it's close to the shopping center and few minutes from the Bangla road and beach, so it was a good location. Room was clean and comfortable. Hotel stuff were not so friendly or welcoming. Swimming pool area needs an update, there was only three sunbeds, one of them broken and no umbrellas. Hotel breakfast was very simple, so do not expect much from that. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller 3 Oct 2019 Liked: Cleanliness, amenities, property conditions & facilities Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market. ##### Verified traveller Stayed 5 nights in Sep 2019 ### 8/10 Good #### Verified traveller 23 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities Good location Clean and quiet Good air conditioning ##### Verified traveller Stayed 8 nights in Sep 2019 ### 4/10 Poor #### Verified traveller 17 Sept 2019 Disliked: Cleanliness, amenities, property conditions & facilities 部屋の鼻をつくにおい。 ##### Verified traveller Stayed 10 nights in Sep 2019 ### 8/10 Good #### Verified traveller 5 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 30 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Aug 2019 ### 8/10 Good #### Ｊ, 日本 25 Aug 2019 Liked: Cleanliness, staff & service 室内だけでなく外観や共用部分も清潔感ありました。水回りも清掃行き届いているのですが、とても残念なのは、水道の水が汚いことです。グラスに溜めると普通に茶褐色に濁っていました。毎日2本ペットボトルウォーターが置かれるので歯磨き・うがいに利用しました。 ##### Ｊ Stayed 5 nights in Apr 2019 ### 8/10 Good #### Verified traveller 1 Aug 2019 Liked: Cleanliness, staff & service The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach. ##### Verified traveller Stayed 13 nights in Jul 2019 ### 6/10 Okay #### sudip 25 Jul 2019 #### Good location for price Very good location comfortable bed & clean room Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price ##### sudip Stayed 5 nights in Jul 2019 ### 10/10 Excellent #### Kristiina 19 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couple holiday Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money. ##### Kristiina Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Henry 18 Jun 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location but bad policy Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut. ##### Henry Stayed 6 nights in May 2019 ### 6/10 Okay #### Verified traveller 15 Jun 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 2 nights in Jun 2019 ### 8/10 Good #### mike 4 Jun 2019 Liked: Cleanliness, staff & service מלון נחמד מאוד השירות טוב מאוד המקלחת לא נעימה יש ריח לא נעים מהביוב ##### mike Stayed 5 nights in May 2019 ### 4/10 Poor #### Verified traveller 18 May 2019 Disliked: Cleanliness, property conditions & facilities, room comfort In the first place, the reception staff failed to find our booking ref, and he misundersatandingly charge us 1000phb for the walk-in booking fee. Second, in the second day, the water system was failed and there were no water supply for the whole building after we experienced a one day tour which we were very dirty, and this situation last until we check out. The whole experience in this hotel was terrible, and there are a lot mouse nearby. ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Gee Shim 12 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good and near everywhere ##### Gee Shim Stayed 2 nights in May 2019 ### 10/10 Excellent #### 旅人 12 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ７泊させてもらいました。 コストが安い割に設備とサービスが良かったです。 ロケーションも中心部より遠くなく、大通りから入り込んでいるので夜は静かでした。 また、利用したいです。 ##### 旅人 Stayed 7 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [Barcelo Coconut Island Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [Stay Wellbeing & Lifestyle Resort](https://www.expedia.co.uk/Phuket-Hotels-STAY-Well-Being-Lifestyle-Resort.h37268201.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Best Western Premier Bangtao Beach Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Best-Western-Premier-Bangtao-Beach-Resort-Spa.h918618.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Villa Zolitude Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Villa-Zolitude-Resort-Spa.h2558674.Hotel-Information) > > [ACCESS Resort & Villas](https://www.expedia.co.uk/Phuket-Hotels-ACCESS-Resort-Villas.h1548215.Hotel-Information) > > [Island Escape Burasari](https://www.expedia.co.uk/Phuket-Hotels-Island-Escape-By-Burasari.h38512684.Hotel-Information) > > [Andaman Seaview Hotel](https://www.expedia.co.uk/Phuket-Hotels-Andaman-Seaview-Hotel.h1143381.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [Pullman Phuket Arcadia Naithon Beach](https://www.expedia.co.uk/Phuket-Hotels-Pullman-Phuket-Arcadia-Naithon-Beach.h5333962.Hotel-Information) > > [Melia Phuket Mai Khao](https://www.expedia.co.uk/Phuket-Hotels-Melia-Phuket-Mai-Khao.h70413524.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.co.uk/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.co.uk/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [Thavorn Palm Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Palm-Beach-Resort-Phuket.h991855.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.co.uk/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Kamala Beach Resort, A Sunprime Resort - Adults Only](https://www.expedia.co.uk/Kamala-Hotels-Kamala-Beach-Resort.h478899.Hotel-Information) > > [Avista Grande Phuket Karon - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Cape Sienna Gourmet Hotel & Villas](https://www.expedia.co.uk/Phuket-Hotels-Cape-Sienna-Gourmet-Hotel-Villas.h2945736.Hotel-Information) > > [Princess Kamala Beachfront Hotel](https://www.expedia.co.uk/Phuket-Hotels-Princess-Kamala-Beachfront-Hotel.h48452226.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Karon Beach Pool Villa](https://www.expedia.co.uk/Phuket-Hotels-Karon-Beach-Pool-Villas.h16646207.Hotel-Information) > > [Hyatt Regency Phuket Resort](https://www.expedia.co.uk/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > > [The Slate](https://www.expedia.co.uk/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information)