Title: New Square Patong Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New Square Patong Hotel Hotel with free parking, 3-minute walk to Jungceylon Shopping Center ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/28de4a80.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/edd6e8de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/c2163a68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (THB 300 per person)](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/38fb7b2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/0fb0cd1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Square Patong Hotel blends modern comfort with tropical charm. Guests relax by the outdoor pool on sun loungers, find peaceful moments in the garden, and sip drinks at the bar before exploring nearby attractions like Jungceylon Shopping Center and the lively Bangla Road. 7.8 Good ## Popular amenities - Bar - Pool - Gym - Breakfast available - Parking included - Room service £47 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22790318&PinnedHotelID=22790318&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/7f419ec0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed Room 7.6 Good 8 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Hairdryer - 322 sq ft - City view - Sleeps 3 - 1 Double Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/a3f55c87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Air conditioning Fridge LCD TV Blackout curtains Hairdryer Private bathroom - 322 sq ft - City view - Sleeps 3 - 2 Single Beds ![Family Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/23000000/22800000/22790400/22790318/6b3a360b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Air conditioning Fridge LCD TV Blackout curtains Hairdryer Private bathroom - 559 sq ft - City view - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-New-Square-Patong-Hotel.h22790318.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-New-Square-Patong-Hotel.h22790318.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.88843%2C98.29968&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3LAAGT9rUu2D4iWG2yaITFdoQOM=) 99/11, Phang-Muang Sai Kor Road, Patong, Kathu, Patong, 83150 #### What's nearby - Jungceylon Shopping Center - 2 min walk - 0.1 miles - Nanai Road - 3 min walk - 0.2 miles - Banzaan Fresh Market - 5 min walk - 0.3 miles - Bangla Road - 9 min walk - 0.5 miles - Patong Beach - 12 min walk - 0.7 miles #### Getting around - Phuket (HKT-Phuket Intl.) - 58 min drive #### Restaurants - ‪Campus Coffee Roaster - ‬3 min walk - ‪Starbucks (สตาร์บัคส์) - ‬4 min walk - ‪Churrasco Phuket Steakhouse - ‬5 min walk - ‪Hallo Patong Hotel & Restaurant - ‬1 min walk - ‪Full Moon Brewworks - Craft Brewery - ‬6 min walk ## About this property ### New Square Patong Hotel Upscale hotel near Bangla Road Near Jungceylon Shopping Center and Patong Beach, New Square Patong Hotel provides a terrace, a garden and a library. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), express check-out and a front desk safe - A lift, a porter/bellboy and a 24-hour front desk Room features All 141 rooms offer comforts such as air conditioning, in addition to perks such as late-night room service and free WiFi. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Balconies, fridges and electric kettles ## Similar properties ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3040000/3032100/3032041/254ca232.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baan Yuree Resort and Spa Patong - Pool - Spa - Kids pool - Parking included 7.2 Good 301 reviews £32 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=3032041&PinnedHotelID=3032041&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4520000/4517900/4517816/4ae787bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aspery Hotel Patong - Pool - Spa - Free WiFi - Restaurant 7.6 Good 1,007 reviews £47 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=4517816&PinnedHotelID=4517816&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30570000/30561500/30561473/03a8ac2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Patong Bay Residence Patong - 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23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=3014247&PinnedHotelID=3014247&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels, waterskiing](https://images.trvl-media.com/lodging/21000000/20380000/20371600/20371505/29117002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Living Hotel Patong - Pool - Free WiFi - Restaurant - Air conditioning 6.6 386 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=20371505&PinnedHotelID=20371505&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5580000/5576000/5575996/c0e8a051.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Patong Heritage Patong - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 618 reviews £53 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=5575996&PinnedHotelID=5575996&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2760000/2759800/2759795/eb0a0844.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phuvaree Resort Patong - Pool - Kids pool - Parking included - Free WiFi 7.4 Good 29 reviews £37 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2759795&PinnedHotelID=2759795&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand](https://images.trvl-media.com/lodging/17000000/16330000/16321300/16321264/8071e72d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Treasure Residence Patong - Pool - Kids pool - Parking included - Free WiFi 6.6 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=16321264&PinnedHotelID=16321264&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, beach umbrellas, beach massages](https://images.trvl-media.com/lodging/5000000/4500000/4497700/4497666/1506f195.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FunDee Boutique Hotel Patong - Free WiFi - Restaurant - Air conditioning - Business services 7.6 Good 185 reviews £24 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=4497666&PinnedHotelID=4497666&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 300 for adults and THB 150 for children - A bar/lounge - A restaurant ### Things to do - Gym - Library - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Porter/bellhop ### Business services - Meeting room ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Late-night room service - Refrigerator ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 1000.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: THB 3000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately THB 300 for adults and from THB 150 for children - Rollaway bed fee: THB 1000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as New Square Hotel New Square Patong New Square Patong Hotel Phuket New Square Patong Hotel Hotel New Square Patong Hotel Patong New Square Patong Hotel SHA Plus New Square Patong Hotel Hotel Patong ## Frequently asked questions ### Does New Square Patong Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at New Square Patong Hotel? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at New Square Patong Hotel on 30 Nov 2025 start from £46.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Phuket-Hotels-New-Square-Patong-Hotel.h22790318.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is New Square Patong Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at New Square Patong Hotel? > Self-parking is free at this property. ### What time is check-in at New Square Patong Hotel? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at New Square Patong Hotel? > Checkout is at noon. ### Where is New Square Patong Hotel located? > Situated by the sea, this hotel is within a 10-minute walk of Jungceylon Shopping Center and Bangla Road. Patong Beach and Karon Beach are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## New Square Patong Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 54 6 - Okay 24 4 - Poor 8 2 - Terrible 10 ### 8.0/10 Cleanliness ### 7.8/10 Staff & service ### 7.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Xander 14 Nov 2025 Liked: Cleanliness, property conditions & facilities Room was huge, spotless and immaculate. Air conditioning was overkill in a good way. Staff were very professional and helpful. Car parking; in Patong was a godsend for our rental car! Location is absolutely excellent too; right in the middle of everything. ![](https://a.travel-assets.com/ugc/hotel-reviews/35fdb7de-6a2c-402f-8ff4-0ab8e698ae6f-1763123180231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fba3289f-8e4a-4bd6-97bf-1d5808cd7185-1763123181602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0143370e-9658-4d28-a616-547f1f6cef90-1763123185239.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd6f8741-3f71-4fc2-bf05-1deb72cec379-1763123181481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Xander Stayed 5 nights in Oct 2025 ### 8/10 Good #### ANDREA 28 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities Nice place ##### ANDREA Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Andrew 10 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this hotel is very clean with very helpful staff its nice and quiet but within easy reach of everything i would have no hesitation in recommending this hotel ##### Andrew Stayed 10 nights in Sep 2023 ### 10/10 Excellent #### Andrew 20 Sept 2023 Liked: Property conditions & facilities Staff very helpful and very clean nice to see the hotel back to its best after covid well done ##### Andrew Stayed 4 nights in Sep 2023 ### 8/10 Good #### Kathrin 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities in the room were nice. ##### Kathrin Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Md Raihan 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is everything you need!! It was in the perfect spot, it is near everything! The staff is great & the hotel has some amazing views! I really enjoyed my stay that I extended! I highly recommend it!! ##### Md Raihan Stayed 3 nights in Aug 2024 ### 8/10 Good #### Theya 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great ##### Theya Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location Good! Value for money. Good location. Junceylon shopping mall and Big C is just 1 road across. Many eateries along the hotel street. Bangla street is just few minutes walk away. Beach is also nearby. Very good location. There's gym and pool too. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### Clemency 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value no frills, would rebook Great value for the money, checkout can be a bit slow. No frills but satisfied given the price point. As for the hard beds in the reviews, I quite liked the firmer mattress, not uncomfortable by any stretch unless you like a plush mattress. ##### Clemency Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Hussain 16 Jan 2025 Disliked: Room comfort The hotel is clean and good. Guests can borrow towels for the beach. We got a room facing the parking area which was too loud during the night. The frames of the beds are sharp, people can easily hurt themselves moving around the room. ##### Hussain Stayed 9 nights in Jan 2025 ### 6/10 Okay #### Verified traveller 4 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I spent a few days at this hotel. The cleanliness isn't particularly thorough, the staff doesn't seem to be particularly interested and isn't particularly friendly. Sometimes the reception isn't even staffed. The rooms look very worn. The hotel's location is very good, though; you can reach everything quickly on foot. ##### Verified traveller Stayed 11 nights in Mar 2025 ### 8/10 Good #### praburam 6 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs at reception is kind and helpful . No negative points. Worth the visit ##### praburam Stayed 1 night in Mar 2023 ### 6/10 Okay #### Chung Wai 11 Oct 2024 Liked: Cleanliness #### Generally okay Generally clean, just water pressure not enough in the shower in the room I am staying ##### Chung Wai Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Mitchell 22 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible experience here, this is a 2-3 star hotel at best. Don’t waste your money coming here ##### Mitchell Stayed 3 nights in Feb 2023 ### 8/10 Good #### Benjamin 13 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice and clean. Would not say its sound proof from the traffic. But overall very good. ##### Benjamin Stayed 13 nights in Jan 2024 ### 8/10 Good #### Andrew 23 Apr 2024 Liked: Cleanliness, staff & service Disliked: Amenities unfortunetly there is a lack of facilities here it would be lovely to see this hotel back to its former glory pre covid it had a full time resturant room service pool service pool towels and sun bed cushions nothing was to much trouble nowadays it is just a basic hotel its clean and has lovely staff but for the money there is better about ##### Andrew Stayed 22 nights in Mar 2024 ### 6/10 Okay #### Brandon 3 Feb 2024 Cafards ##### Brandon Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Fouad 18 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is not what they it is. Never in my lifetime experienced a hotel like that. A lot of things is out of order and they don’t fix it for you. ##### Fouad Stayed 10 nights in Jan 2024 ### 4/10 Poor #### Warren 7 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Sadly our stay was disappointing. They didn’t clean our room once during our stay. Not even towels! Each day I had to ask for towels and water (coffee/tea). The pool area is in rough shape as well. We definitely will not be back ##### Warren Stayed 3 nights in Feb 2023 ### 4/10 Poor #### Fhatama 19 Feb 2025 Disliked: Cleanliness, staff & service, amenities I had problem's with the hotel, they messed up my reservation and even though they knew I had young kid they gave a unsafe balcony. They asked us to check out & check into a new room due to balcony issue 2 days later but when we did they gave the safe balcony room to someone else and told us to go back to the room we stayed in. Their communication and service was rubbish and unhelpful. We did what they asked us to do and we could've just stayed in the same room without packing our bags again and dragging it all out and returning it back to the same room. It was difficult with children. ##### Fhatama Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Steven 4 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### location was good, but everything else was bad We checked in just passed midnight and booked 2 rooms. When we got the rooms we found blood and other stains on bed linens. Called reception but so one was there and had to go down to find him. Only one person was there to serviced the entire hotel. It took him 1 hrs to run around to find suitable linen and he didn't know how to put them on. We had to help. On top of the corridor wall were paper thin. The worker had to also deal with 2 group of guest shouting and fighting on our floor. We booked this hotel because of positive reviews., but it looks like since start of 2025. This hotel has gone downhill and undergoing major cost cutting. Definitely not 4 stars. Room condition dirty and rundown. The location was ok. ##### Steven Stayed 3 nights in Feb 2025 ### 8/10 Good #### Tracy 22 Jan 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location but read more for details Convenient location. Next to a nice mall with a grocery store, but much of the mall is under construction and does not open until 11 am. Room is nice and clean. Bed is quite firm so if you like a plush bed it will be uncomfortable. Shower temperature fluctuates and is not consistent and no way to adjust. Cleaning service comes very late. We needed clean towels and toilet paper; we had to check with the front desk 2 times and the cleaning crew still didn’t come until 8 pm. ##### Tracy Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### BEATRICE 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Expérience 👌 Très bonne expérience et très bon emplacement !! Hotel propre et personnels très à l’écoute !! ##### BEATRICE Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Shirley 10 Mar 2025 #### 地點方便 整體上整潔的，服務員態度一般，算合格的，但房間的沐浴間水力不夠，比較慢！地點方便！ ##### Shirley Stayed 2 nights in Feb 2025 ### 6/10 Okay #### David 19 Feb 2025 Disliked: Cleanliness, property conditions & facilities Très bonne emplacement est assez belles apparemment juste manque de propreté et personnel parfois hautain. ##### David Stayed 13 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Coconut Island Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [Stay Wellbeing & Lifestyle Resort](https://www.expedia.co.uk/Phuket-Hotels-STAY-Well-Being-Lifestyle-Resort.h37268201.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Best Western Premier Bangtao Beach Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Best-Western-Premier-Bangtao-Beach-Resort-Spa.h918618.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Villa Zolitude Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Villa-Zolitude-Resort-Spa.h2558674.Hotel-Information) > > [ACCESS Resort & Villas](https://www.expedia.co.uk/Phuket-Hotels-ACCESS-Resort-Villas.h1548215.Hotel-Information) > > [Island Escape Burasari](https://www.expedia.co.uk/Phuket-Hotels-Island-Escape-By-Burasari.h38512684.Hotel-Information) > > [Andaman Seaview Hotel](https://www.expedia.co.uk/Phuket-Hotels-Andaman-Seaview-Hotel.h1143381.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [Pullman Phuket Arcadia Naithon Beach](https://www.expedia.co.uk/Phuket-Hotels-Pullman-Phuket-Arcadia-Naithon-Beach.h5333962.Hotel-Information) > > [Melia Phuket Mai Khao](https://www.expedia.co.uk/Phuket-Hotels-Melia-Phuket-Mai-Khao.h70413524.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.co.uk/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.co.uk/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [Thavorn Palm Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Palm-Beach-Resort-Phuket.h991855.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.co.uk/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Sunprime Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Kamala-Beach-Resort.h478899.Hotel-Information) > > [Avista Grande Phuket Karon - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Cape Sienna Gourmet Hotel & Villas](https://www.expedia.co.uk/Phuket-Hotels-Cape-Sienna-Gourmet-Hotel-Villas.h2945736.Hotel-Information) > > [Princess Kamala Beachfront Hotel](https://www.expedia.co.uk/Phuket-Hotels-Princess-Kamala-Beachfront-Hotel.h48452226.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Karon Beach Pool Villa](https://www.expedia.co.uk/Phuket-Hotels-Karon-Beach-Pool-Villas.h16646207.Hotel-Information) > > [Hyatt Regency Phuket Resort](https://www.expedia.co.uk/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > > [The Slate](https://www.expedia.co.uk/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information)