Title: New Patong Premier Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New Patong Premier Resort Guests sip coffee under sunny skies and enjoy rejuvenating spa treatments while the attentive resort staff handles all the details for a stress-free stay ## Photo gallery for New Patong Premier Resort ![Sun deck - New Patong Premier Resort (Patong)](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/18418ce2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - New Patong Premier Resort (Patong)](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/c6724dbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - New Patong Premier Resort (Patong)](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/56642ff4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - New Patong Premier Resort (Patong)](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/006d93a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - New Patong Premier Resort (Patong)](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/aa18923a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Patong Premier Resort, near Patong Beach, offers a peaceful retreat. Enjoy Thai massages, relax by the outdoor pool and garden. In-room WiFi, dry cleaning/laundry, and concierge services help guests explore nearby Bangla Road and Jungceylon Shopping Center. ## Reviews 7.0 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=20937657&PinnedHotelID=20937657&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Room ![Room | Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/17cd25b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Balcony Air conditioning Fridge LCD TV Private bathroom Hairdryer Electric kettle Minibar - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room ![Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/f946f7c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Balcony Air conditioning Fridge LCD TV Private bathroom Hairdryer Electric kettle Minibar - 258 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Room ![Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20940000/20937700/20937657/f946f7c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Air conditioning Fridge LCD TV Private bathroom Hairdryer Electric kettle Minibar - 258 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-New-Patong-Premier-Resort.h20937657.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-New-Patong-Premier-Resort.h20937657.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.89959%2C98.29983&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F2KoqCIMSFtLj6gO6v5KmILQc0w=) 106,120 Rat-U-Thit Song Roi Pee Road, A.Kathu, Patong, Thailand, 83150 #### What's nearby - Patong Beach \- 3 min walk \- 0.2 miles - Royal Paradise Night Market \- 9 min walk \- 0.5 miles - Bangla Road \- 9 min walk \- 0.5 miles - Nurul Islam Mosque \- 9 min walk \- 0.5 miles - Jungceylon Shopping Center \- 10 min walk \- 0.6 miles #### Getting around - Phuket (HKT-Phuket Intl.) - 55 min drive #### Restaurants - ‪Butcher’s Garden - ‬1 min walk - ‪Royal Palace Restaurant - ‬3 min walk - ‪Bosphorus Turkish Restaurant & Charlie Bistro - ‬4 min walk - ‪Beach Bites - ‬2 min walk - ‪Pots Pints & Tikis - ‬1 min walk ## About this property ### New Patong Premier Resort Hotel near Patong Beach Near Bangla Road and Jungceylon Shopping Center, New Patong Premier Resort provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - Free newspapers, tour/ticket information and concierge services Room features All guest rooms at New Patong Premier Resort boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Balconies, fridges and electric kettles ## Similar properties ![Outdoor pool, open 9 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9220000/9212500/9212443/9d326393.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sai Rougn Residence Patong - Pool - Hot tub - Kids’ pool - Parking included 8.0 Very good 128 reviews £60 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=9212443&PinnedHotelID=9212443&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/2000000/1770000/1769000/1768969/691c1570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Patong Paragon Resort & Spa Patong - Pool - Spa - Kids’ pool - Parking included 7.6 Good 316 reviews £111 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1768969&PinnedHotelID=1768969&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/5000000/4480000/4475300/4475285/0e58cda8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Méridien Phuket Mai Khao Beach Resort Mai Khao - Pool - All-inclusive - Spa - Kids’ pool 9.0 Wonderful 87 reviews £316 includes taxes & fees 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4475285&PinnedHotelID=4475285&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16650000/16646300/16646289/4a122e2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Bloc Hotel Phuket Patong - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 813 reviews £147 includes taxes & fees 27 Jan - 28 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=16646289&PinnedHotelID=16646289&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - Outdoor pool - Steam room ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Spa - Thai massages ### Accessibility - No lift ### More - 2 buildings - 3 floors - Designated smoking areas (fines apply) ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 250.00 for adults and from THB 125 for children - Airport shuttle fee: THB 800.00 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8 AM to 8 PM ### Property is also known as New Premier Resort New Patong Premier New Patong Premier Patong New Patong Premier Resort Hotel New Patong Premier Resort Patong New Patong Premier Resort Hotel Patong ## Frequently asked questions ### Does New Patong Premier Resort have a pool? ### Is New Patong Premier Resort pet-friendly? ### How much is parking at New Patong Premier Resort? ### What time is check-in at New Patong Premier Resort? ### What time is check-out at New Patong Premier Resort? ### Does New Patong Premier Resort provide a shuttle to the airport? ### Where is New Patong Premier Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## New Patong Premier Resort Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.6 Location ### 6.6 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 9 8 - Good 33 6 - Okay 19 4 - Poor 10 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Mr W 7 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My home in Paris Cozy rooms. Great beds. Fun neighborhood. Super friendly staff. I've stayed here 5-6 times for a reason. I feel at home here! ##### Mr W Stayed 2 nights in Dec 2017 ### 8/10 Good #### Jennifer 27 Mar 2020 Liked: Staff & service #### Pas trop mal Chambres vieillissante vieillissantes et bruyantes côté rue. Personnel.tres agréable et à l'écoute. ##### Jennifer Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Jessica 22 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### inget för oss Inget bra hotell, enda som var ok e läget till stranden. Personalen i receptionen borde gå på charmkurs. En stor väg med mycke trafik hela natten som störde. Nej, här bor vi aldrig mer. ##### Jessica Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 14 Mar 2020 Liked: Cleanliness, staff & service, room comfort vanhahtava mutta rauhallinen miljöö ##### Verified traveller Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Mr John D 14 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very disappointing Swimming pool was shut for our six days, awaiting repair, then water cleaning. Was green on arrival, and still had traces on departure. Cleaning standard was poor, sometimes cups and glasses not washed and tea/coffee not always replaced. Staff in reception had little to do and spent much time on their phones. Poolside toilets not cleaned very well, had cigarette ends in drain grille not picked up. Overpriced for what it was. At least expect clean floor in room ##### Mr John D Stayed 6 nights in Jan 2020 ### 10/10 Excellent #### Béatrice 13 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel tres bien situee et le personnel charmand bon sejour ##### Béatrice Stayed 3 nights in Jan 2020 ### 8/10 Good #### Mattias 19 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and friendly staff Nice and friendly staff. The hotel is getting a bit old but its quite okey. ##### Mattias Stayed 3 nights in Dec 2019 ### 8/10 Good #### Verified traveller 9 Dec 2019 #### Still worth the money Still value for money. But these is old hotel. Near the beach. Good for people who loves walking on the beach ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Leif 29 Nov 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Blandade upplevelser Ett i stort sett bra hotell med bra personal förutom kvinnan som jag uppfattade som chef i receptionen. Vi upplevde henne inte som serviceminded. Snarare nonchalant förutom när vi skulle checka ut. Då var hon i stället fjäskig i sitt beteende och tyckte att vi skulle komma dit igen. Vi skulle kunna bo på detta hotell igen om den kvinnan inte arbetar kvar då ##### Leif Stayed 14 nights in Nov 2019 ### 8/10 Good #### Verified traveller 2 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Calme, propre dans un cadre tres sympa, notament la piscine. ##### Verified traveller Stayed 21 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller 18 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Two Words: Bed Bugs. There were bed bugs!!!!!!!! They also refused to believe my friend and I when we told them about it and almost didn’t let us change rooms. We had to bring them a bed bug in a cup for them to believe us. They also are beyond rude, especially the receptionist. Avoid this place. ##### Verified traveller Stayed 3 nights in Jun 2019 ### 8/10 Good #### Mark 22 Apr 2019 Liked: Cleanliness, staff & service, room comfort #### Genau mein Hotel! 😎😀 Sehr freundliches Personal, sehr hilfsbereit und ein Super Preis-/Leistungsverhältniss! Ich komme gerne wieder. 😎😀 ##### Mark Stayed 27 nights in Mar 2019 ### 2/10 Terrible #### Jessica 27 Mar 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Dåligt Om du villa andas Mögellukt och sova med diverse insekter kan du boka det här hotellet. ##### Jessica Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Stefan 26 Mar 2019 Disliked: Cleanliness #### Misserabel nach sehr langem Warten, wurde uns ein Zimmer gegeben, dass eigentlich noch einem anderen Gast gehörte. Wir waren 18 Nächte in diesem Hotel und der Direktor hat uns wärend dieser Zeit nicht einmal gegrüsst ob schon sein zimmer neben unserem war. azch wurde die betwäsche nur einmal gewechselt, und dies erst kurz vor unserer abreise. unser zimmer wurde immer stehts zwischen 17.00 und 18.00 gereinigt. im Pool wird die ganze nacht gebadet und rücksichtsloss lärm gemacht, niemand schreitet ein. man muss selber für ordnung schauen. Schade, es wäre ein nettes hottel, doch das Management ist eine Katastrophe. Wir kommen seit über 20 Jahren nach Patong und haben schon viel erlebt und sind auch nicht heikel, aber das ist die absolute kröhnung, diese Hotel werden wir sicher nicht mehr buchen. ##### Stefan Stayed 19 nights in Jan 2019 ### 8/10 Good #### Randi 20 Mar 2019 Liked: Cleanliness, room comfort #### Tid for renovering? Hotellet skulle ha reparert uteplass/restaurant og svømmebasseng, men ellers en trivelig plass ikke langt fra stranda. ##### Randi Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Frederic 3 Mar 2019 Disliked: Cleanliness, property conditions & facilities Chambre Deluxe au bort de la piscine, plafond marron tache d humidité, pas d eau chaude dans la chambre malgré nos demandes, une odeur constante de moisie dans la chambre. ##### Frederic Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller 17 Feb 2019 Liked: Cleanliness, property conditions & facilities, room comfort Good value for the money. Good location close to everything but far away enough not to be troubled by noise if you want a quiet night. Huge comfy bed - liked that a lot. Staff were not rude but I wouldn't consider them welcoming either. I specifically looked for a place with a fitness centre. That was a bit of a disappointment ##### Verified traveller Stayed 4 nights in Feb 2019 ### 6/10 Okay #### Daniel, Sydney 10 Feb 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I have stayed here a couple of times before and this time was the worst. The property is becoming run down and needs maintenance and some investment. The pool is in disrepair with lots of broken or missing tiles, broken in pool stools. Breakfast was sub par compared to what you could get at many cafes close by. Cleaning was fine if you looked at the surface only but if you peer underneath the beds you’ll see they haven’t been moved or cleaned under for months. Staff were mostly friendly and helpful but not all spoke much English. I probably wouldn’t stay here again which is a shame as it has a lot of potential. Great location and the pool would be great if it was maintained. Food and drink options are pretty good for lunch, though the chicken satay was horrible. The ‘satay’ sauce consisted of sweet chili sauce with some peanuts scattered in it. ##### Daniel Stayed 9 nights in Jan 2019 ### 4/10 Poor #### Klaus 7 Feb 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Nie wieder New Patong Premier Resort Das Zimmer sollte schon beim Einchecken bezahlt werden, was eigentlich unüblich ist. Beim Auschecken wurde auf einmal keine Amex akzeptiert, wollten Bargeld oder eine andere Kreditkarte haben. Die Anregung das er die möglichen Zahlungsarten doch bitte bei Hotels.com berichtigen sollte wurden dieses mit nein beantwortet. Wir würden dieses Hotel nicht mehr Buchen, die Bilder auf der Plattform wurden schon gut bearbeitet. Wir waren nur am Strand da am Hotelpool nur 10 Liegen zu Verfügung standen. Frühstück ist im Nachbarhotel besser und nur 20 Bart teurer. Fotos haben wir vom Hotel leider nicht gemacht. ##### Klaus Stayed 13 nights in Jan 2019 ### 6/10 Okay #### Villiam 27 Jan 2019 #### Recension Riktigt dåligt wifii. Tråkig pool. Bedrövligt gym. Ganska dålig service ##### Villiam Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 10 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lady at the front desk was very helpful and everything you want is at your doorstep. ##### Verified traveller Stayed 6 nights in Dec 2018 ### 4/10 Poor #### Verified traveller 2 Jan 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort ビーチとショッピングモールに徒歩圏内で行ける。 ##### Verified traveller Stayed 4 nights in Dec 2018 ### 2/10 Terrible #### Jeff 2 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience. Hotel should be shut down. Worst hotel experience of my life. The room reeked of mildew. We tried to stay for one night but I was sick by morning. We asked for another room but they were completely booked so put us in another hotel next door (club music playing until 2am and no hot water.) We needed to go to another city after checkout so they referred us to a company who sold us a ticket for a direct mini bus. It should have been a 2.5 hour trip but ended up taking over 6 hours where we had to transfer buses 3 times and were dropped off in a different city and extorted for more money. ##### Jeff Stayed 3 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller 17 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WANT FULL REFUND NOW Not enough pillows no.blanket covers no bath mats for 1st night when asking for extra they xannot provide manager said and 2nd night no hosuekeeping was done today despite them cleaning other rooms and going into our room to empty only rubbish bin leaving glasses there plates dirty couch dirty bathroom dirty, manager was informed didnt come.and do.anything about it only advised in a non assuring way she will only.talk to housekeeping the next day so no quality assurance at all she was very rude and obviously didnt want to help us and clean our room today either. We had accident coffee on blanket they refused to swap cover this afternoon for us also advised they do not have any spare sheets. Slept with no blanket cover disgusting unhygenic practice tonigtht. no laundry services for past 2 days no hot water for 2 days Asked laundry manager housekeeping manager and recpetionist manager about all.of.the above all.were very rude and uncooperative today this afternoon. Staff Refused to do our laundry today in morning and managers refused in afternoon although they are advertising on hotels.com and on their front desk that they do daily housekeeping and laundry services and today they did not behave like a hotels.com partner as they were in the past 4 years that we went, new management is a disgrace. This isnt how anyone should run a hotel. Cat poo all around the breakfast area and pool area i told them and they didnt clean it so cannot swim in pool either due to sickening smell ##### Verified traveller Stayed 8 nights in Dec 2018 ### 4/10 Poor #### Renier 2 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rundown hotel in needof upgrade The place needs an urgent upgrade, rundown, carpets and bathroom poor, man at reception unfriendly to rude ##### Renier Stayed 1 night in Nov 2018 ## Expedia's Latest Trends ### Hotels > [Stay Wellbeing & Lifestyle Resort](https://www.expedia.co.uk/Phuket-Hotels-STAY-Well-Being-Lifestyle-Resort.h37268201.Hotel-Information) > > [Pullman Phuket Karon Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Hilton-Phuket-Arcadia-Resort-Spa.h523614.Hotel-Information) > > [Best Western Premier Bangtao Beach Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Best-Western-Premier-Bangtao-Beach-Resort-Spa.h918618.Hotel-Information) > > [Thavorn Beach Village Resort & Spa Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Beach-Village-Resort-Spa-Phuket.h975456.Hotel-Information) > > [Villa Zolitude Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-Villa-Zolitude-Resort-Spa.h2558674.Hotel-Information) > > [ACCESS Resort & Villas](https://www.expedia.co.uk/Phuket-Hotels-ACCESS-Resort-Villas.h1548215.Hotel-Information) > > [Island Escape Burasari](https://www.expedia.co.uk/Phuket-Hotels-Island-Escape-By-Burasari.h38512684.Hotel-Information) > > [Andaman Seaview Hotel](https://www.expedia.co.uk/Phuket-Hotels-Andaman-Seaview-Hotel.h1143381.Hotel-Information) > > [Arinara Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Arinara-Bangtao-Beach-Resort.h6649575.Hotel-Information) > > [Pullman Phuket Arcadia Naithon Beach](https://www.expedia.co.uk/Phuket-Hotels-Pullman-Phuket-Arcadia-Naithon-Beach.h5333962.Hotel-Information) > > [Melia Phuket Mai Khao](https://www.expedia.co.uk/Phuket-Hotels-Melia-Phuket-Mai-Khao.h70413524.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Mandarava Resort and Spa Karon Beach](https://www.expedia.co.uk/Phuket-Hotels-Mandarava-Resort-And-Spa-Karon-Beach.h5375311.Hotel-Information) > > [Sunwing Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Sunwing-Kamala-Beach.h2842424.Hotel-Information) > > [COMO Point Yamu, Phuket](https://www.expedia.co.uk/Phuket-Hotels-COMO-Point-Yamu.h7007196.Hotel-Information) > > [Thavorn Palm Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Palm-Beach-Resort-Phuket.h991855.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.co.uk/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Sunprime Kamala Beach](https://www.expedia.co.uk/Kamala-Hotels-Kamala-Beach-Resort.h478899.Hotel-Information) > > [Avista Grande Phuket Karon - MGallery](https://www.expedia.co.uk/Phuket-Hotels-Avista-Grande-Phuket-Karon-MGallery.h19257293.Hotel-Information) > > [Le Meridien Phuket Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Le-Meridien-Phuket-Beach-Resort.h4850.Hotel-Information) > > [JW Marriott Phuket Resort & Spa](https://www.expedia.co.uk/Phuket-Hotels-JW-Marriott-Phuket-Resort-Spa.h789361.Hotel-Information) > > [Cape Sienna Gourmet Hotel & Villas](https://www.expedia.co.uk/Phuket-Hotels-Cape-Sienna-Gourmet-Hotel-Villas.h2945736.Hotel-Information) > > [Princess Kamala Beachfront Hotel](https://www.expedia.co.uk/Phuket-Hotels-Princess-Kamala-Beachfront-Hotel.h48452226.Hotel-Information) > > [The Vijitt Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Vijitt-Resort-Phuket.h3234295.Hotel-Information) > > [Karon Beach Pool Villa](https://www.expedia.co.uk/Phuket-Hotels-Karon-Beach-Pool-Villas.h16646207.Hotel-Information) > > [Hyatt Regency Phuket Resort](https://www.expedia.co.uk/Phuket-Hotels-Hyatt-Regency-Phuket-Resort.h523563.Hotel-Information) > > [The Slate](https://www.expedia.co.uk/Sa-Khu-Hotels-The-Slate.h1559047.Hotel-Information) ---