Title: Ban Raya Resort and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ban Raya Resort and Spa Resort with free parking, in the vicinity of Kata Beach ![Outdoor pool, pool umbrellas, lifeguards on site](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/8a385c96.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/dcd1f0c8-25ca-44cd-b1e0-003bfc50e5f0-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Coffee shop](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/34ce67c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/1365e9f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fishing](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/648b6517.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Kata Beach, Ban Raya Resort and Spa offers an upscale getaway with a beach bar, poolside bar, and library. Treat yourself to spa services like aromatherapy or Thai massage, savor Thai cuisine at Sa-Bieng Restaurant, enjoy activities such as fishing or snorkeling on-site while connected via free in-room WiFi. 7.2 Good ## Popular amenities - Bar - Breakfast available - Spa - Pool - Parking included - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=2101707&PinnedHotelID=2101707&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Garden-view Suite with Terrace including roundtrip shuttle boats | View from room](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/bfdf06cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden-view Suite with Terrace including roundtrip shuttle boats ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge TV - 474 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Deluxe Garden-view Room with Terrace including roundtrip shuttle boats | View from room](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/fc46acc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden-view Room with Terrace including roundtrip shuttle boats ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge TV - 344 sq ft - Partial ocean view - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Terraced House including roundtrip shuttle boats | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/870cebc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terraced House including roundtrip shuttle boats 8.0 Very good 1 review ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge TV - 323 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Raya Villa With Terrace Bathtub including roundtrip shuttle boats | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2110000/2101800/2101707/48a1f971.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Raya Villa With Terrace Bathtub including roundtrip shuttle boats ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge TV - 861 sq ft - Partial ocean view - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Ban-Raya-Resort-And-Spa.h2101707.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-Ban-Raya-Resort-And-Spa.h2101707.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.60160%2C98.37441&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VZXWm3jZ1urbsknXcnbV7Vo2tNI=) 7/26 Moo3, T.Rassada, Muang, Ko Racha Yai, Phuket, 83000 #### What's nearby - Batok Beach - 14 min walk - 0.8 miles #### Restaurants - Raya Bungalow Restaurant - Ban Raya - ‪The Fire Grill - ‬15 min walk - Earth Cafe - Padthai Restaurant ## About this property ### Ban Raya Resort and Spa Upscale resort near Kata Beach You can look forward to a beach bar, a poolside bar and a terrace at Ban Raya Resort and Spa. Active travellers can enjoy fishing, snorkelling and ecotours at this resort. Treat yourself to spa services, such as reflexology, a Thai massage or a body wrap. The on-site Thai cuisine restaurant, Sa-Bieng Restaurant, offers breakfast, lunch, dinner and al fresco dining. Enjoy on-site activities, such as hiking/biking, boat tours and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library. You'll also find perks such as: - An outdoor pool, along with pool umbrellas and a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Concierge services, a gift shop and massage treatment rooms Room features All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and separate dining areas. Extra amenities include: - Bathrooms with rainfall showers and deep-soaking baths - TVs with digital channels - Wardrobes/cupboards, balconies and separate dining areas ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: THB 200 for adults and THB 200 for children - A beach bar - A poolside bar - A restaurant - Coffee and tea in common areas ### Restaurants on site - Sa-Bieng Restaurant ### Things to do - Bicycle rentals - Boat tours - Books - Ecotours - Fishing - Games - Hiking/biking trails - Library - Outdoor pool - Scooter/moped rentals - Scuba diving - Snorkelling ### Family friendly - Lifeguards on site - Mini-fridge - Outdoor pool - Separate in-room dining area - Soundproofed rooms ### Conveniences - Gift shop/newsstand - Guidebooks - Limited-hour front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Business services - Business centre ### Outdoors - Dock - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool umbrellas - Terrace ### Spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Reflexology - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Smooth flooring in room - Tile flooring in room - Upper floors accessible by stairs only ### More - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Meal delivery service - Mini-fridge - Restaurant dining guides - Separate dining area ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Laptop workspace - Mobile key entry - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must transfer via Boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for THB 1250.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 200 for adults and from THB 200 for children - Airport shuttle fee: THB 17000 per vehicle (one way) - Rollaway bed fee: THB 1250.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Baan Raya Baan Raya Ko Racha Yai Baan Raya Resort Baan Raya Resort Ko Racha Yai Ban Raya Resort Ko Racha Yai Ban Raya Resort Ban Raya Ko Racha Yai Ban Raya Ban Raya Resort Spa Baan Raya Resort Spa Ban Raya Resort and Spa Resort Ban Raya Resort and Spa Ko Racha Yai Ban Raya Resort and Spa Resort Ko Racha Yai ## Frequently asked questions ### Does Ban Raya Resort and Spa have a pool? > Yes, this property has an outdoor pool. ### Is Ban Raya Resort and Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ban Raya Resort and Spa? > Self-parking is free at this property. ### What time is check-in at Ban Raya Resort and Spa? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Ban Raya Resort and Spa? > Checkout is at 11 AM. ### Does Ban Raya Resort and Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of THB 17000 per vehicle applies. ### Where is Ban Raya Resort and Spa located? > Situated near the beach, this resort is 5.8 mi (9.4 km) from Kata Beach, and within 12 mi (20 km) of Karon Beach and Patong Beach. Kamala Beach and Bang Tao Beach are also within 25 mi (40 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ban Raya Resort and Spa Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 21 6 - Okay 11 4 - Poor 9 2 - Terrible 3 ### 7.4/10 Cleanliness ### 6.6/10 Staff & service ### 6.6/10 Amenities ### 6.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 6/10 Okay #### Vesta 27 Dec 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The property itself is ok beds are very comfortable and clean, breakfast is very basic no variety at all no cereals for kids or pancakes and fir the amount of money we paid it’s not great so I would only give 2 stars to this property, dinner in the restaurant is not great either, but we went outside the resort to eat as it was nicer and a bit cheaper. ##### Vesta Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Pieter 13 Dec 2024 Liked: Cleanliness, property conditions & facilities The big problem is, it's part of a huge Chinese tour operation now, so any peace and quiet goes out of the window. Was greeted with "nihao" at check in, constant announcements in Chinese, it's just not a pleasant experience. we left a day early because of it. I guess if you are Chinese you will love it here. The resort itself is nice, the pool is nice and the staff who do speak Thai are friendly. ##### Pieter Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Tuva Isa Cecilia 1 Apr 2025 Disliked: Room comfort ##### Tuva Isa Cecilia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Alison 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Alison Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Bruno 25 Jan 2025 ##### Bruno Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Erja 19 Apr 2019 ##### Erja Stayed 1 night in Feb 2019 ### 4/10 Poor #### Leena 18 Mar 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort ##### Leena Stayed 7 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 5 Mar 2019 Liked: Property conditions & facilities Disliked: Staff & service Das Resort ist schön gelegen und in der Bucht gibt es Korallen und viele Fische zu sehen. Leider ist das Restaurant nicht besonders gut und die Preise völlig überteuert. Das Personal ist relativ unaufmerksam und nicht besonders freundlich. Der Service auch für die Unterkünfte ist relativ dürftig. ##### Verified traveller Stayed 7 nights in Feb 2019 ### 4/10 Poor #### Liviu 5 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### worst hotel I ever booked This was our first trip to Thailand and this island was recommended to us. Since there aren't many options on the island in terms of hotels, we chose this one. Big mistake. The location is not bad, could have the potential of a great hotel...but: - the staff barely speaks English and it's a real challenge to get anything done - there's a 3% surcharge if you pay by card, which was not specified anywhere in the booking confirmation email - the room was decrepit. There was a rusty folding bed in the bathroom, blocking what I assume was to be the wardrobe (yes, you are right, it was in the bathroom, next to the toilet); not that I would ever put my clothes in there. The windows and mirrors in the room seemed they have not been cleaned in forever and the door was rusty and had a hole in it, at the bottom. The bathroom smelled like pee. The only good thing was the bed (was comfortable enough) and the fact the AC worked. - the food at their restaurant (including breakfast) was terrible...and not cheap. - the island is pretty dirty and their staff contributes to that state. One of the guys picking us up from Patong beach, once finished his smoothie, he threw the empty plastic cup and straw on the side of the dirt road... ##### Liviu Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller 10 Feb 2019 Liked: Staff & service Disliked: Cleanliness Il posto é nel complesso carino, stanno ristrutturando diverse camere, ma la la cosa che mi ha colpito di più sono i varani che girano liberamente come fossero gattini ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller 10 Feb 2019 Liked: Staff & service, amenities, property conditions & facilities Nonostante la spiaggia di questo resort sia rocciosa è l’unica dell’isola dove è possibile vedere una quantità enorme di pesci. La piscina è bellissima con vista mare da sopra la cucina. In generale l’ambientazione é bellissima. La stanza é molto bella e spaziosa e rimane negli standard della Thailandia. Forse migliorerei un po’ l’inglese dello staff ma bene o male ci si può capire. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Nattakarn 3 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### โรงแรมสงบ สะอาด ค่ะ ##### Nattakarn Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Giovanni 12 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Isola da sogno Posto incantevole! Ubicato in mezzo alla natura ha solo bungalow con accesso privato e piccolo patio/ balconcino. Camera semplice ma pulita, mancanza di riassortimento dei prodotti x il bagno, ma viene effettuato il cambio giornaliero degli asciugamani. Buona colazione con influenza asiatica! Baia privata dove si può effettuare il migliore snorkeling dell'isola!! !! Attenzione di sera x muoversi nell'isola si ha bisogno di una torcia poiché non vi è illuminazione!!! Un posto da sogno!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/s1004-p9987e380-f730-11e7-b691-42834b9c48d7-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1086-pd6b75740-f730-11e7-b691-42834b9c48d7-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1096-pb0dcad80-f731-11e7-b691-42834b9c48d7-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s443-p7c37a850-f731-11e7-b010-0242fed17ade-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Giovanni Stayed 5 nights in Jan 2018 ### 4/10 Poor #### Verified traveller 7 Jan 2018 Liked: Cleanliness, staff & service #### Raya has died Kävin saarella ensimmäisen kerran 2010..tuolloin rannan korallit olivat vielä elossa ja hienoa katsottavaa ja vesi todella kirkasta. Nyt turistit pilanneet rannan ja korallit kuolleet ja hyvin vähän elämää veden alla. Saari sopii parhaiten päiväretkikohteeksi..pitkät kävelymatkat ja kyytejä huonosti. Jos on useamman päivän niin ainoa oikea hotelli mikä kannattaa ottaa on The Racha Patok beachillä tai sitten joku Patok beachin bungalow (Venekyydit lähtee ja tulee Patok beachille). Sain Ban Raya-hotellin ravintolasta ruokamyrkytyksen joten seuraavat pari päivää meni wcssä suurimmaksi osaksi ja sitten sairaalaan kun pääsin pois saarelta. Kallis sesonki aika, pettymys oli maksaa itsensä kipeäksi..kirjaimellisesti. Hotelli ja palvelut sielä ihan ok vaikka tottakai kalliimpia kuin mantereella. Alue hiljainen ja iso. Allasalue ihan hyvä. Sijainti huono..hotellilla kivikkoinen ranta ja matkaa päärannalle paljon. ##### Verified traveller Stayed 2 nights in Jan 2018 ### 4/10 Poor #### Verified traveller 4 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Breakfast is too bad taste! 朝ごはんが不味すぎる！レンタルバイクも高いし、レストランのボーイも不親切。島じゃなかったら潰れてると思う。でも、島は素晴らしく美しくて大満足 ##### Verified traveller Stayed 3 nights in Dec 2017 ### 8/10 Good #### Verified traveller 26 Dec 2017 Liked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Dec 2017 ### 8/10 Good #### あきちゃん, 日本、広島市 25 Dec 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### のんびりゆったり とにかく、ゆっくり、ゆったり、のんびりするのには最適なホテルです。設備がよくてサービス満点で豪華さを求めている人には向きません。必要最少限のサービスで自然の中で贅沢な時間を過ごせる人向きです。ホテルのすぐ下のプライベートビーチは白い砂浜のビーチではありませんが、珊瑚と綺麗な魚を沢山見ることができます。結構大きな魚もいます。スタッフのサービスは良いとは言えません。タイ人ではなくミャンマー人らしいです。レストランの食事もいまいちです。しかし、ホテルライフを総合的に評価すると、宿泊できるゲストの数も多すぎもせず少なすぎすもせず快適です。本当の贅沢な時間の過ごし方が理解できる人にお薦めです。 ##### あきちゃん Stayed 4 nights in Dec 2017 ### 8/10 Good #### Nils 22 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location. Friendly staff. Good accommodations. Poor WiFi coverage in the garden facing bungalows. A small refrigerator would have been appreciated ##### Nils Stayed 3 nights in Nov 2017 ### 8/10 Good #### Verified traveller 28 Feb 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Schöne Lage abseits der Massen Wir waren 6 Tage dort, und die Anlage hat uns sehr gut gefallen. Allerdings ist das Personal extrem unmotiviert. Man wird eigentlich komplett ignoriert. An einem Morgen um kurz nach Acht war einem Gast ein Spiegelei vor dem Frühstücksbüffet heruntergefallen. Das lag auch um 9.30 Uhr noch da, was nicht nur hässlich aussah sondern wegen der Rutschgefahr auch nicht ungefährlich war. ##### Verified traveller ### 8/10 Good #### Maria 29 Jan 2017 Liked: Room comfort #### Okay hotel på en skøn ø Vi tog afsted med minimale forventninger og blev derfor positivt overrasket. Koh Racha er en dejlig ø med en lækker strand. Her er dog mange dags turister, så vi valgte at tage på nogle af øens andre strande i dagstimerne. Hotellet er hvad det er. En smule slidt og kunne godt trænge til en facelift, men alt i alt havde vi et dejligt ophold. Hvis man kommer med lave forventninger bliver man bestemt ikke skuffet. Til hotellet høre også en lille strand, her er perfekt at snorkle, da der er mange koraller. Vi havde lidt problemer med at få arrangeret bådtransport, men personalet på hotellet prøve at hjælpe på bedste vis. ##### Maria ### 6/10 Okay #### jim 27 Jan 2017 Liked: Cleanliness #### Déçu Déçu de l'hôtel par rapport au prix payé . Pas internet dans les chambres , seulement à la réception quand ca sautait pas . Pas de frigo dans la chambre donc obliger d aller acheter de l eau fraîche à la boutique du coin . Les serviettes de plage sont à louer . Je dirai vu le prix on s attend à un minimum de service . Le cadre est sympa car beaucoup d arbrs mais attention aux moustiques . J'ai du à plusieurs reprises demander au service de nettoyage de désinsectiser car la protection de moustique dans la salle de bain étaient trouées à plusieurs endroits et les moustiques se baladaient dans la chambre. Personnel souriant mais pas souvent la au niveau de la réception Check in. ##### jim ### 4/10 Poor #### Hisako 11 Jan 2017 Disliked: Staff & service #### 海好きでも短期滞在をおすすめします。 一番安いカテゴリーに５泊しました。 毎日お水２本、アメニティはシャンプー＆リンス、石鹸のみ。歯ブラシはないです。 お湯がほしい場合有料です。レストランで２０B払うと大きめの急須に入れてくれます。 ビーチタオルもレンタル代３０B支払う必要があります。 島のレストランまで少し距離があります。散歩には丁度良いくらいです。 スタッフに微笑みはありません。もくもくと仕事をこなしているだけです。 唯一笑顔で対応してくれたスタッフは、ホテルのコンビニレジの女の子だけ・・・。 お客さんの大半が大陸からの団体旅行なので、無理もないかな？ 微笑みのタイを期待してくる方には、おすすめできません。 海しかないので、海以外で遊ぼうと考えている方にもおすすめしません。 ##### Hisako ### 4/10 Poor #### Verified traveller 5 Jan 2017 Disliked: Staff & service #### あまりにもひどいフロント、レストラン従業員の接客態度 就業条件が悪いのか、従業員教育を全くしていないためか、とにかくフロント、レストランの従業員の対応が悪すぎる。レストランは、朝のバイキングで従業員が紅茶やミルク等がなくなっても補充はしない。呼んでもこない。夜にはフロントが誰もいなくなり、緊急時の対応ができなくなる。同宿者は「部屋が蚊だらけで部屋を変えてほしいと伝えたが、全く無視された」とのこと。なぜほおっておけるのか、不思議でならない。島という立地で割高なのは理解できるが、それにしても２倍から３倍を払っている分、ある程度の従業員の接客態度は必要だと思う。別のレストランに行ってみて、対応がよかったので、確信した。 一方で、室内の掃除はきちんと行き届いており、直接、接しない従業員のほうが きちんとしている印象。 ##### Verified traveller ### 6/10 Okay #### delmarre, kualalumpur 28 Dec 2016 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Too expensive for service No welcome drink Have to carry our luggage Food horrible Restaurantstaff do nothing Nice location ##### delmarre ### 4/10 Poor #### Verified traveller 20 Dec 2016 Disliked: Staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Barcelo Coconut Island Phuket](https://www.expedia.co.uk/Phuket-Hotels-The-Village-Coconut-Island.h2497603.Hotel-Information) > > [Thavorn Palm Beach Resort Phuket](https://www.expedia.co.uk/Phuket-Hotels-Thavorn-Palm-Beach-Resort-Phuket.h991855.Hotel-Information) > > [InterContinental Phuket Resort by IHG](https://www.expedia.co.uk/Phuket-Hotels-InterContinental-Phuket-Resort.h34182531.Hotel-Information) > > [Paradox Resort Phuket](https://www.expedia.co.uk/Karon-Hotels-Paradox-Resort-Phuket.h1161237.Hotel-Information) > > [Kamala Beach Resort, A Sunprime Resort - 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