Outdoor pool, pool loungers
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Reviews of Hanh Ngoc Phu Quoc Resort

2.5 out of 5
Hanh Ngoc Phu Quoc Resort
155 Tran Hung Dao Street, Town 7, Duong Dong Ward, Phu Quoc, Kien Giang

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from simon on 9 Feb 2020
dear customer thanks for staying with us

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great value.
I don't often write reviews for hotels, but this place was great for the price. Rooms are clean and very nice. Having the pool is a nice bonus. Close to the action in Long Beach and only a five minute walk to the beach. Great breakfast buffet every morning with a mix of Vietnamese and Western options. Staff are super friendly and helpful. I don't think you can find a better value in Phu Quac.
Response from simon nguyen on 11 Dec 2019
thanks for staying with us wish you well healthy and success with your life

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz gute Lage, die Anlage ist im Grunde sehr schön gestaltet und liegt recht ruhig. Unser Zimmer war sehr groß, es gibt sogar neben dem Schlafraum eine Art Wohnzimmer mit Fernseher, Couch und einem Tischchen mit 2 Stühlen. Außerdem eine Garderobe. ABER: jeden Morgen stank es vor unserem Bungalow erbärmlich nach totem Tier/Verwesung. Bereits beim einchecken lag ein Mäusekopf auf der Treppe hoch zum Bungalow. Dieser wurde erst auf unsere dringliche Bitte vom Personal entfernt. Der Gestank blieb jedoch. Die Pflanzen überwucherten regelrecht unseren Eingang, sodass ich mich sehr stark bücken musste, um zur Tür zu gelangen. Unsere Terasse war zudem verschmutzt und wenig einladend, auch da dort lediglich unbequeme Plastikstühle standen. Am Pool, der an sich recht einladend aussieht, gibt es kaum Liegemöglichkeiten. Genau drei Liegen (Ohne Unterlage) und zwei "schwebende Sessel" die praktisch dauerhaft besetzt waren. Insgesamt finden sich dort als Gäste fast ausschließlich Russen. Zuletzt das Inbegriffene Frühstück..nunja, war nicht lecker. Der Kaffe ein Witz vor dem Herrn, als Getränke sonst nur Softdrinks und Wasser. Zwei Sorten Obst, wobei unsere Drachenfrucht bereits schmierig war, darum haben wir sie liegenlassen. Das warme Buffet war nicht besonders schmackhaft. Wir waren insgesamt 4 Tage zu Gast, ab dem zweiten haben wir woanders gegessen. Rollerverleih verhältnismäßig teuer. (200.000VND/24h).
Stayed 4 nights in Dec 2019
Response from the hotel management on 9 Jan 2020
dear customer thanks for staying with us we are very happy to make you pleasant when stayed with us however , there are some mistake that make you are not happy at all , we are apologize for this and improve our service to get better for futute . once , we are thanksful for choosing us wishing you wellness and success with your life . thanks you

8/10 Good

Leo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place really worth the money
Stayed 10 nights in Dec 2019
Response from simon on 31 Dec 2019
dear leo thannks for staying with us wish you wellness and successfull with your life see you next time many thanks

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель! Остались полностью довольны. Но только Вместе с тобой в номере живут маленькие муравьи ( но надо понимать, что когда живешь в бунгало, то это практически неминуемо) если муравьишки вас не пугают, то отель определенно вам подойдёт!
Stayed 3 nights in Feb 2018
Response from simon nguyen on 11 Feb 2018
thanks for your comment . hopefully , you will have well healthy and happiness in your life .

8/10 Good

Christian

Liked: Cleanliness, staff & service
Bra ställe för den pengen. Lite överreklamerad frukost
Stayed 1 night in Jan 2018
Response from simon nguyen on 28 Jan 2018
thanks for staying with us

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Bra beläget och trevligt hotell.
Trevlig och hjälpsam personal, bra rum, bra läge, nära strand och många bra matställen.
Response from simon nguyen on 11 Dec 2019
thanks for staying with us wish you well healthy and success with your life

8/10 Good

Sten

Liked: Cleanliness, staff & service
Trevligt
Response from simon nguyen on 11 Dec 2019
thanks for staying with us wish you well healthy and success with your life

10/10 Excellent

andrew, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, good price, good breakfast
I stayed here 2 nights , i think , this is good bungalow for your choice, good service, staff friendly and helpful , breakfast is very well , room is clean and comfortable for your sleep , this is a quite place , good price for 2 star hotel comparation to any other hotel . clean pool . thanks for giving my great holiday.
Response from simon nguyen on 11 Dec 2019
thanks for staying with us wish you well healthy and success with your life