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Reviews

4.1 / 5Very Good
1,504 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Choose dates to view prices

Book online or call:

020 3564 4853
  • Suite, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • 1 King Bed, Suite, Nonsmoking, Courtyard View

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • 2 Double Beds, Suite, Nonsmoking

    Room Amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Surprise

Located in Surprise, Windmill Suites Surprise, Ascend Hotel Collection is in the suburbs. Centennial Friendship Park and Rio Vista Recreation Park reflect the area's natural beauty and area attractions include Six Flags Hurricane Harbor Phoenix and AZ Challenger Space Center. Looking to enjoy an event or a game? See what's going on at Peoria Sports Complex or State Farm Stadium.

Getting around

  • Phoenix, AZ (PHX-Sky Harbor Intl.) - 41 min drive

Restaurants

  • Tivoli Gardens - 1 min walk
  • Burger King - 2 min walk
  • KFC - 3 min walk
  • Wendy's - 5 min walk
  • IHOP - 3 min drive

About this property

Windmill Suites Surprise, Ascend Hotel Collection

Suburban Surprise hotel in Surprise Original Townsite with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a spa tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. All 126 individually furnished rooms feature free WiFi and pillowtop beds. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like sofa beds and living rooms.
Windmill Suites Surprise, Ascend Hotel Collection offers 126 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This individually furnished accommodation has separate living rooms and includes sofa beds. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Free continental breakfast available daily
Room service available

Things to do

Fitness centre
Outdoor pool
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Microwave
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Separate living room
Sofa bed

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference centre (3000 square feet of space)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Individually furnished
Iron/ironing board
Phone
Safe
Separate living room

Policies

Check-in

Check-in between 4:00 PM - 2:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Pets

  • Pets are allowed for an extra charge of USD 35.00 per accommodation, per night.
  • Dogs and cats only
  • 2 per room (up to 50 lb/23 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Alcohol is not served at this property.

Property is also known as

  • Windmill Suites Hotel Surprise
  • Windmill Suites Hotel
  • Windmill Suites Surprise
  • Windmill All Suites Hotel Surprise
  • Windmill Suites In Surprise Hotel Surprise
  • Windmill Hotel Surprise
  • Windmill All Suites Hotel
  • Windmill All Suites Surprise
  • Windmill Suites Surprise, Ascend Hotel Collection Hotel
  • Windmill Suites Surprise, Ascend Hotel Collection Surprise
  • Windmill Suites Surprise an Ascend Hotel Collection Member
  • Windmill Suites Surprise, Ascend Hotel Collection Hotel Surprise
4.1

Very Good

5 - Excellent
639
4 - Good
532
3 - Okay
204
2 - Mediocre
83
1 - Poor
46
4.3
Cleanliness
4.3
Service and Staff
3.7
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very roomy suites. Two bathroom sinks one with the shower and bath and one outside. An entrance to the bathroom from the bedroom as well as the living space. Nice workspace. Hot breakfast with great cappuccino. Superb staff.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, room set up. Morning breakfast, hot chocolate any time of the day.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Finally the renovation is done and we will be back

Stayed 4 nights in Feb 2020

3/5

  • Liked: Staff & service

Stayed 1 night in Feb 2020

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