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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Hampton Inn & Suites Phoenix-Surprise

2.5 out of 5

Overview of Hampton Inn & Suites Phoenix-Surprise

Photo gallery

Featured image
Outdoor pool
32-inch LCD TV with cable channels, pay-per-view films
In-room safe, iron/ironing board, free cots/infant beds
Room Amenity

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationBanner Del E Webb Medical Center9 min walk
    Popular LocationSurprise Stadium6 min drive
    Popular LocationGranite Falls Golf Course6 min drive
    AirportPhoenix, AZ (PHX-Sky Harbor Intl.)44 min drive

Choose dates to view prices

About this area

Surprise

Hampton Inn & Suites Phoenix-Surprise is located in Surprise. Granite Falls Golf Course and Deer Valley Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Wildlife World Zoo and Aquarium and AZ Challenger Space Center. Looking to enjoy an event or a game? See what's going on at Surprise Stadium or Peoria Sports Complex.
Visit our Surprise travel guide
View in a map
Map
Popular Location

What's nearby

  • Banner Del E Webb Medical Center - 9 min walk
  • Centennial Friendship Park - 6 min drive
  • Surprise Stadium - 6 min drive
  • Granite Falls Golf Course - 6 min drive
  • Coyote Lakes Golf Club - 10 min drive

Getting around

  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.) - 44 min drive

Restaurants

  • Outback Steakhouse - 15 min walk
  • Texas Roadhouse - 16 min walk
  • Biscuits Cafe - 3 min drive
  • NYPD Pizza - 3 min drive
  • Hole 'n One - 3 min drive

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and outdoor pool
This smoke-free hotel features an outdoor pool, a fitness centre and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and conference space. All 100 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and microwaves. Other amenities available to guests include coffee/tea makers, free weekday newspapers and free local calls.
Hampton Inn & Suites Phoenix-Surprise offers 100 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free breakfast available
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space (1216 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Surprise
Surprise
Free WiFi
Free WiFi
Hotel
Hotel
Guest rating 4+
Guest rating 4+
2 star
2 star
Hot tub
Hot tub
Family-friendly
Family-friendly

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 60 lbs/27 kg

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Can I cancel my reservation for free at Hampton Inn & Suites Phoenix-Surprise and receive a full refund?
Yes, Hampton Inn & Suites Phoenix-Surprise offers free cancellation on select room rates, because flexibility matters! Please refer to Hampton Inn & Suites Phoenix-Surprise cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?
As of 27 Nov 2020, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on 1 Dec 2020 start from £80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hampton Inn & Suites Phoenix-Surprise have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM to 10 PM.
Is Hampton Inn & Suites Phoenix-Surprise pet-friendly?
Yes, this property allows pets with a maximum weight of up to 27 kg per pet.
How much is parking at Hampton Inn & Suites Phoenix-Surprise?
Self-parking is free at this property.
What time is check-in at Hampton Inn & Suites Phoenix-Surprise?
Check-in begins at 3 PM.
What time is check-out at Hampton Inn & Suites Phoenix-Surprise?
Checkout is at noon.
Where is Hampton Inn & Suites Phoenix-Surprise located?
Situated in Surprise, this hotel is 0.5 mi (0.8 km) from Banner Del E Webb Medical Center and 2.9 mi (4.6 km) from Surprise Stadium. Granite Falls Golf Course and Destiny Springs Healthcare are also within 3 miles (5 km).
4.5
Wonderful
5 - Excellent
405
4 - Good
200
3 - Okay
38
2 - Poor
12
1 - Terrible
8

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi was open...loved it! Very quiet and breakfast bar set up to go.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I had a perfectly wonderful stay. Would stay again next time
Stayed 2 nights in Sep 2020

1/5 Terrible

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Fire alarm went off at 8am, no fire in building. No towels at pool area, beads are very firm and border on pallets of hardwood.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, felt safe everything was cleaned to perfection. Very nice staff.
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise stay to move my Mom to Memphis
I was very pleased with the size of our room! The queen beds and pillows were super comfy! My only complaint was how loud the A/C fan was. It had to run continually to maintain the 74 or 73 degree temp. and it was so loud it was difficult to get to sleep. Certainly kept the room nice and cool though. Loved the size of the TV. I needed for my brother and sister in law to be on the same floor and management accommodated us. Unfortunately, the first night we were there some kids or adults decided to run up and down the hall at 3AM!! And woke my brother and sister in law up! They didn't call the desk but had a terrible time getting back to sleep. Somehow I didn't hear a thing! The housekeeping was limited and I had to ask for clean towels and the trash never got emptied. I could have asked for service but didn't think about it. I did ask the maid for clean towels and she complied very quickly. Wish the pool had been bigger. Ended up not using it because there were so many kids in it. Very happy with the location! I've been to Surprise many times to visit my Mom and this was the first time I've stayed at Hampton because it was more expensive than the Quality Inn. Very pleased with our stay.
Stayed 3 nights in Aug 2020

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