Phoenix Arts Centre

Nice breakfast Parking easy

Only stayed one night so didn’t use all the spa facilities which looked nice. Our room was a very long walk from the reception, this was difficult to manage with my son who is autistic and has disabilities. If I stayed again I would specify that we needed to be nearer reception. Room was ok, but small fridge in room was very noisy and had to turn it off (it was unplugged when we entered room) and the air con unit in the corner of room also made a lot of noise as the evening went on and my son insisted it be turned off! This made for a very warm night! The wall lights by the bed didn’t work, so I think overall the room felt like it needed some updating and maintenance. Breakfast was ok, I’m gluten free and there was a gluten free area. However I got told the cooked breakfast was not gluten free, so bit restrictive. I should have checked their allergens info to check myself so I would suggest doing that. Staff were friendly and warm, couldn’t fault them.

Room was very clean and staff was very helpful.