Club Quarters Hotel Rittenhouse Square, Philadelphia
8/10 Good
"AC in my room didn't see like it matched the temperature setting and my bed was too firm for me.
The staff was great from start to finish and the amenities in the hotel was great. There's a gym, washining machine area, fast service for room needs. "
"Slow elevators. Only 1 working. Did not explain the credits or fees very well. The staff was not very well informed.
On what credits and fees were required.I had to check with multiple staff members. The valet parking was extremely slow. It took 35 minutes to get a car. When they advertised 20 to 25 minutes. My breakfast order was missed, and I had to resubmit it. The towels were very rough. I would expect softer towels at a luxury hotel"