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Reviews of Relais Santa Anastasia

5 out of 5
Relais Santa Anastasia
Contrada Santa Anastasia, Castelbuono, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 207 reviews" "
Rating 8 - Good. 44 out of 207 reviews" "
Rating 6 - Okay. 14 out of 207 reviews" "
Rating 4 - Poor. 3 out of 207 reviews" "
Rating 2 - Terrible. 1 out of 207 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente
Very very good!
Stayed 2 nights in Nov 2023

10/10 Excellent

Arlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very peaceful environment in a beautiful winery. Staff were very friendly and our room upgrade really sealed the deal.
Stayed 1 night in Nov 2023
Response from reception on 7 Nov 2023
Thank you so much

10/10 Excellent

Adrien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santa Anastasia is a gorgeous oasis set against the lush hills of Castelbuono. My Mom and I immediately felt transported back in time as we drove through the front gates of the property. Our check in was quick and seamless. We were tickled with delight as we entered our beautiful rooms and explored the historical property. It really felt like we'd entered a classic Italian movie set. We were easily able to order drinks and food and enjoy them while soaking up the warm Sicilian sun beside the pool. The dinner at the on-site restaurant was absolutely lovely. We would have loved to enjoy this place even more, but, my Mom experienced a medical issue on our first night and was rushed to the hospital in Cefalu via ambulance. The ER doctor quickly diagnosed her with a kidney stone, kept her overnight, and released her in the morning with medication to help with the pain. The doctor, nurses, and ambulance drivers were amazing and provided her with amazing care. We owe a huge thank you to Antonio, the late-night front desk clerk at Santa Anastasia, who called the ambulance for my Mom and helped them navigate to the front door of the property. We're also super thankful to the staff at Santa Anastasia for checking in on us throughout the whole situation. It was very appreciated. I'm also owe a thank you to the waiters and chef at the Santa Anastasia restaurant for making me a vegan-friendly meal and dessert. I highly recommend Santa Anastasia and would stay again in a heart beat.
Stayed 2 nights in Sep 2023
Response from MB on 6 Oct 2023
Dear Adrien, thank you very much for your review and precious words. It was our pleasure and moral commitment that we did what we did and continue doing it.Hope this memory will long last in your minds and that you may come back some day to enjoy a more relaxed holiday.

10/10 Excellent

Abdullah

Stayed 1 night in Apr 2023
Response from AA on 22 May 2023
Thank you so much

10/10 Excellent

Fabrizio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros : magic place ! Cons : difficult to find because there are not directions in the road
Response from AA on 25 Jan 2023
Thank you so much.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room the Grand Suite. Great bathroom.
Stayed 2 nights in Sep 2021
Response from Mario Meli on 28 Sept 2021
Dear Louis, many thanks for this wonderful review, we are all ready glad you enjoyed your stay and we look forward to seeing you again very soon. Best wishes!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace, quiet, wonderful views and scenery
What an amazing place! The setting is stunning, with hills, vineyards, and olive groves all around. At night the sky is full of stars (so little light pollution), and it's so peaceful and quiet. There are some great walks in the area too. Otherwise, my room was spacious and comfortable (only slight hesitation is that the mattress wasn't in its first flush of youth), the bathroom was very well equipped (great water pressure), the food and wine was first class, and the service was good too. I'd love to go back.
View to the north, towards the sea
The hotel's chapel, from its former days as a monastery
Stayed 3 nights in Oct 2020

10/10 Excellent

Bill, Wirral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An almost unique hotel. Secluded location. Excellent staff. Both before and during our stay. Would highly recommend.
Stayed 7 nights in Sep 2020
Response from MB on 25 Sept 2020
Thank you Bill for your precious comment. It has been a pleasure for us and we hope to welcome you back soon if you like. All the best to the whole party.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was truly a gem to find tucked into the hills above Cefalù. This 800 year old winery has exceptionally helpful and resourceful staff and a chef who is second to none. Large, spacious and well appointed rooms. We were so enchanted we prolonged our stay. Panoramic views down the valley and interesting towns to see. Castelbuono is charming and home to the best panettone. This is shipped worldwide to everyone from the Pope to Bruce Springsteen. We will be back!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property with a lot of charm. Location exceptional. Good breakfast
Stayed 2 nights in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not up to the standard we expected - scruffy grounds, poor breakfasts, dark rooms, lack of touches (eg tea/coffee facilities in room), being shared extra for other than coffee in flasks at breakfast etc
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, well run and good breakfast. Only complaint is that the vegetables associated with the main meals were not to our taste as they were bland
Stayed 3 nights in Sep 2019

8/10 Good

GillScott, Syracuse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful location and building. The restaurant, especially the evening meal. Comfy bed.
Stayed 2 nights in Sep 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Views and Wine!
Fantastic stay, the grounds the hotel are located within are stunning. The views of the surrounding valley are breathtaking and the food and wine is excellent! Also, the room was huge and extremely comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - enjoyed the peace and quiet, with fabulous food and wine, surrounded by stunning scenery
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and well kept property. Wine shop was closed on each occasion we visited. Feedback was provided that breakfast needed to be replenished, post which hotel management ensured was corrected and certainly improved. Some super staff onsite.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

G JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
Excellent service from the moment we arrived.
Stayed 1 night in Jun 2019
Response from General manager on 14 Aug 2019
Thank you for staying at our hotel. Your comment is very important to us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific spot. An excellent kitchen. Very nice rooms. We were there 3 nights and wish we’d been able to stay longer,
Stayed 2 nights in Jun 2019
Response from General manager on 14 Aug 2019
Thank you for staying at our hotel. Your comment is very important to us!

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A bit disappointed
Driving up to Relais Santa Anastasia through the vineyards was amazing. The hotel is very nice, but a bit dated. We checked in and they were very helpful at that point. We went to the pool area which was very nice, but there as there were no umbrellas to shade you so it took away from the experience. Dinner was fabulous and the wine was great! We even bought some to take home. We asked for a late check out and were told that it was ok and the following day told it was a mistake. The next day we went to breakfast and it was horrible. The staff was not helpful and rude, there was no food and what was there was not good (stale bread). This is not what is expected from a 5* hotel. Overall, this hotel needs some improvement if it wants to call itself 5*.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property. The restaurant is excellent. The winery produces good quality wines and winery tour is very interesting. The main problem for us was that it is difficult to find. Signage too small from the main road and it is 7km out of Castelbuono so initially you drive to this village to find the hotel but it is way out in the countryside. No one in the village speaks English and so you drive around a long time until you stumble across it.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel of Sicily
Outstanding and perfect! The resort was beautiful. The food and staff were excellent. We are going back in a month.
Stayed 2 nights in Apr 2019

10/10 Excellent

Alex, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The panoramic view that you can hike up to is probably the most beautiful view we've ever seen. Amazing staff (Maurizio, Alessandro and others!) and incredible food and wine - a really magical place - highly recommend!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded gem
We arrived at this hotel after a horrendous journey getting lost and ending up in castlebueno itself. After receiving directions from a very friendly local we set off again and entered the hotel via a road in extremely bad repair. There is a good road which leads to the hotel so I would advise directions are checked thouroghly when travelling to this hotel. Check in was easy and we were shown to our room (all the rooms are named after grape varieties) and a glass of sparkling brought to us as a much needed welcome drink. Breakfast was great with a varied selection - just beware they start clearing up around 10 even if guests are still eating. The rooms are comfortable and clean. The WiFi was pretty atrocious and cut out completely for a couple of days. We stayed for 7 nights and I think this was long enough as, due to its secluded location, we ate in the hotel of an evening to avoid driving on the local roads. Cefalù is only 20 mins away and worth a visit. That said the meals and wine in the hotel were great but we like to have a bit more choice and move around. Although the hotel states the bar is open until 11, we visited it after dinner on a few occasions to find it closed. The hotel hosted three weddings during our stay and this caused minimal disruption. There are some lovely walks in the ground and the pool area is beautiful. Some of thehotel general areas are a bit dated but it all added to to the charm of the hotel. The staff were all friendly and helpful
Stayed 7 nights in Sep 2018

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel - spectacular renovation and views
Relays Santa Anastasia is a fabulous place to stay. The hotel is spotless, the rooms large and airy and it has excellent facilities. The only downside is that it is rather remote and there is nowhere other than the hotel to eat. This is not a problem as the food is superb, but for a longer stay it could be an issue.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great spot. convenient parking. fantastic staff. Lots of area to walk around . easy access to autostrada and to towns around hotel, ie Cefalou. would go again in a minute. Loved our time there.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, beautiful countryside
Stayed 5 nights in Jul 2018

10/10 Excellent

Amanda, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful hotel set in vineyards and olive groves up in the hills. Very helpful staff at the front desk were always happy to assist with information on the local area, provide maps, book restaurants etc. The hotel has a very good restaurant with excellent wine which is produced in their own vineyard but meal portions were small meaning you needed at least two courses which became quite expensive and more choice would have been welcomed, particularly in regard to pool snacks. The breakfast which was included was excellent with fresh pastries, fruits and made to order eggs, bacon and coffee. The room was spotlessly clean. The only other improvements would be a bigger room safe, and in the bathroom, a larger shower, thicker towels and a wider variety of complimentary toiletries. Despite these suggestions we had a wonderful stay and wouldn’t hesitate to recommend it to others.
Stayed 7 nights in Jul 2018

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraodinary property
Extraordinary property. Loved loved loved this hotel. Staff was exceptional. 12th century Benedictine monastery converted to a hotel. Great food. Winery on the property. Didn't want to leave.
Stayed 2 nights in Jun 2018

8/10 Good

Glenda, N. Wales

Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant hotel situated amidst its own viheyard.
We only stayed for one night so our experience might not be typical. The hotel is nicely furnished with plenty of large comfortable public rooms. We dined at the hotel and that was very disappointing. While the dining room and staff gave the impression they were offering a fine dining experience, that, unfortunately, was not the case. I failed to finish my meal. Having said that, breakfast was very good.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Isolated mountain side so have to eat at restaurant food a bit stodgy and catering to German tastes but lovely setting
Stayed 2 nights in Oct 2017

10/10 Excellent

holiday, santa barbara, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in an exquisite area
We loved our two days there and wish we had planned several more... another time!
Stayed 2 nights in Oct 2017

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities
Lovely winery
The hotel is part of a winery and is about 20 min drive from Cefalu. It is set amongst vines and olive trees. It has a great restaurant where we had lovely food and service. It also has a lovely pool to relax after a day of exploring the surroundings. The room was OK. It was a little dark and dated furnishings. The complimentary toiletries were not great, luckily I had my own body lotion and conditioner. We also had some lovely wine tasting.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel Great food and wine Great staff
Stayed 3 nights in Sep 2017

6/10 Okay

Joopjoopjoop, UK

Liked: Staff & service
Rated 5 * but not quite up that standard
To be fair it's a very pleasant hotel tucked away in a mountain setting serving excellent, though limited, evening meals. But for a five star hotel it dishes up poor breakfasts. The Wi-Fi is dire, there is a lacklustre phone/mobile data service and the hotel's website video shows massages but in reality there are none. The pool is fine with plenty of sun beds, though possibly not enough with parasols, useful especially for the elderly and those with children. But there is nothing else to do at the hotel other than sun bathe. The hotel is some way from beaches and Cefalu some 20/25 minutes drive away. The decor is in excellent order and the rooms quite large for Italy. This area of Sicily is not blessed with loads of 5* hotels so the Santa stands out well. But it falls short against far superior hotels elsewhere in Italy, and Europe, which also boast a 5 star rating. Santa is a pleasant, top-end priced medium hotel which is good for this part of Sicily. Unpleasant, but unremarkable, stay.

10/10 Excellent

Mimmo, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Break at the Relais
I wanted to stay in a hotel on the north coast of Sicily for a few days as I was going to holiday in the south. I'm familiar with southern Sicily and the Western Sicily from Palermo to Sciacca as well as the dry, arid interior, but apart from visiting Cefalu, I haven't really become familiar with this part of the island. It is really another facet of Sicily. The Relais Sant'Anastasia is set in a national park on top of a mountain looking down to the spectacular coast line.The Sea on the north coast is a lovely turquoise colour and venturing inland from the coast, the hills and mountains rise steeply and are covered in forests; a complete contrast to the interior towards Enna and Caltanissetta. Despite temperatures hitting 43 degrees on the Catania - Palermo motorway, at the Relais, its was a lovely cool 26 degrees. The views are spectacular and from the vantage point which will be about 900m above sea level, you can enjoy some spectacular views. As its in a national park, its a great location if you just want to get away from it all and enjoy peace and tranquility.
Stayed 3 nights in Jun 2017

10/10 Excellent

Pej, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is stunning and the location beautiful. Breakfast was good and we had an evening meal in the restaurant which was delicious. The bar was often closed when we returned from an evening out, although it was not late.
Stayed 7 nights in Jun 2017

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet in the Sicilian Hills
Amazing place if you want peace and quiet. Miles from anywhere so car is a must. Beautiful place. Can't recommend highly enough. Restaurant is superb too, as are the staff, couldn't be more helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Quiet with lovely views Restaurant was average as was breakfast
Stayed 2 nights in May 2017

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for a relaxing weekend! It was so quiet and secluded, it felt like we were the only ones there. Breakfast, lunch and dinner was excellent as well as their wine selection. Would definitely return for another trip to the Cefalu area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Unfortunately could not use the pool as it was too cold but it was the end of October .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent getaway close to Cefalu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike, Poughkeepsie, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 5 Star in Region
This resort just continues to excel I've been there several times through the years and they get better and better. The rooms, the staff and the restaurant excel in all areas. I can't wait till my next return
From the hilltop

10/10 Excellent

Michael, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing retreat
Thoroughly enjoyed our stay at Santa Anatasia, amazing setting up in the hills. Hiring a car is essential if you wish to explore the area but you could easily spend a short time here chilling out by the pool. Breakfast was tasty with a good spread of local cheeses,meats and pastries. Meals in the restaurant were well prepared but a little on the expensive side. Staff were all very helpfully, the hotel manager even escorted us on an informative tour of the winery at short notice. All in all really enjoyed our three night stay.

10/10 Excellent

Chrisi, Livermore CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
We stayed at the Santa Anastasia for 3 nights in July 2016 as part of our trip to Italy. After a rather steep and winding approach the hotel appeared around a bend in the road looking like a stone-built country house, set within vineyards. The property itself is amazingly well done, with many decorative touches. The hotel staff were extremely professional, friendly and helpful. We had the opportunity to tour the Santa Anastasia winery and tasted many of their wines. They have a beautiful pool, many private sitting areas, and a very relaxed feel. This was easily one of the best places we stayed in Italy. A highlight not to be missed is their restaurant. The dinner menu is absolutely amazing and the breakfasts were wonderful!! Even a recent hillside fire that scorched the land close to the Santa Anastasia wasn't enough to spoil the experience.

10/10 Excellent

KellKat, Santa Barbara CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We absolutely loved our 4 nights at Relais Santa Anastasia! The setting is gorgeous (an old abbey) and the staff delightful, particularly the wait staff who went out of their way for us at every turn. Wonderful food, both for dinner and breakfast (we never did need to eat lunch!) and the wine is terrific, too. We enjoyed touring the working winery and relaxing on the beautiful grounds. Amazing views and hikes, comfortable rooms, the splendid pool and the surrounding vineyards, along with the outstanding restaurant (and its great staff), make Relais Santa Anastasia an undiscovered gem. We cannot wait to go back! Highly recommended! https://www.tripadvisor.com/ShowUserReviews-g670766-d308500-r381241844-Relais_Santa_Anastasia-Castelbuono_Province_of_Palermo_Sicily.html#